If your instance of MS Outlook 2013 does not behave as per its default nature, and you are required to manually initiate the email sending or receiving process, it means that something is wrong with the configuration. The entire automatic send/receive initialization feature in MS Outlook 2013 is controlled with a checkbox. When the checkbox is checked, the MS Outlook 2013 automatically sends or receives the emails as soon as the computer is connected to the Internet. On the other hand, when the checkbox is unchecked, the manual intervention is required to get the job done.
Since you are required to manually initialize the send or receive process of emails that you receive or compose using the MS Outlook 2013, you must revert the settings back to default in order to make the application work normally.
In this tutorial, you will learn how to revert the settings of your instance of MS Outlook 2013 back to default.
Here is what you need to do:
- Log on to the computer on which the MS Outlook 2013 is installed, but having issues as discussed above.
- Initialize the MS Outlook 2013 program by double-clicking its icon.
- On the opened interface, go to the FILE tab.
- From the displayed list, go to the Options option.
- On the opened Outlook Options box, from the left pane, click to select the Advanced category.
- From the right pane, under the Send and receive section, check the Send immediately when connected checkbox.
- Once this is done, click OK to save the changes that you have made and to close the Outlook Options box.
- Close and reopen the MS Outlook 2013 program in order to allow the changes to take effect.
- If the issue still persists, restart the computer and then try again.