Sign in with
Sign up | Sign in
Closed

Windows Server 2012 DNS Server Is Accessible but Unable to Resolve DNS Queries

This Tutorial addresses:
  • Windows Server
  • DNS Server
  • DNS
If Windows Server 2012 DNS server is accessible, but is not able to resolve the DNS queries, it is likely that the DNS server has been misconfigured because of which it is unable to listening to the queries from the NIC that is connected to the network.

Since the DNS server is accessible (assuming that you have already used the PING command to check the connectivity), the network interface card is working well, and it is only the DNS configuration that needs some rectification.

In order to resolve the issue, it is important that you configure the DNS server to listen to all the network interface cards, and respond back to the queries that the DNS client computers send through that NIC.

Here is how you can rectify the above issue:

  1. Log on to the Windows Server 2012 DNS server with the Enterprise Admin or Domain Admin account credentials.

  2. If not already started, initialize the Server Manager window by clicking its corresponding icon in the bottom left corner of the screen.

  3. On the opened Server Manager window, from the left pane, click to select the DNS category.

  4. From the right pane, under the SERVERS section, right-click the DNS server from the displayed list.

  5. From the context menu that appears, go to DNS Manager.



  6. On the opened DNS Manager snap-in, right-click the name of the DNS server from the left pane. (DC-01.MYDOMAIN.COM for this demonstration.).

  7. From the displayed context menu, go to Properties.



  8. On the opened server properties box, make sure that the Interfaces tab is selected.

  9. From the displayed interface, if not already selected, click to select the All IP addresses radio button under the Listen on section.

    Note: If the Only the following IP addresses radio button is selected, and you have manually specified the network interface cards (NICs) from which you want the DNS server to listen to the DNS queries, make sure that the checkboxes representing the corresponding NICs are checked in the IP address list.



  10. Once this is done, click OK to save the modified settings.

  11. Back on the DNS Manager snap-in, right-click the server name.

  12. From the displayed context menu, go to All Tasks, and from the submenu that appears, click Restart to restart the DNS services on the server in order to allow the changes to take effect.


    Can't find your answer ? Ask !