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How Do I Fix Problems with Windows 8 Upgrade Assistant?

This Tutorial addresses:
Windows 8 Upgrade Assistant is an application by Microsoft that helps users access and verify whether a Windows 7 computer is capable of supporting Windows 8 if they try to upgrade their OS.

Windows 8 Upgrade Assistant is installed on Windows 7. After installing, when users execute the application, it runs certain tests to assess the compatibility of the hardware of the computer. In case any particular hardware is missing, or is otherwise incapable of supporting Windows 8, it is displayed in the results that come out after the Windows 8 Upgrade Assistant has successfully executed.

In normal scenarios, Windows 8 Upgrade Assistant performs pretty well assuming that the application is installed on an error-free Windows 7 computer. However situations may differ if the Windows 7 computer has any issues with any conflicting application, or it has some corrupt system files that might prevent the Windows 8 Upgrade Assistant from running the tests successfully and/or displaying accurate results. When this happens, administrators can troubleshoot the problem to resolve the issue.

Since Windows 8 Upgrade Assistant is installed on the Windows 7 computer before operating system is upgraded to Windows 8, the process described in this section is applicable on the Windows 7 computer. The administrator account of the Windows 7 computer must be used to logon before performing the troubleshooting process described below.

How to Fix Problems with Windows 8 Upgrade Assistant?

In order to fix problems with Windows 8 upgrade assistant, step-by-step instructions given below must be followed:

  1. Log on to Windows 7 computer with the account that has the elevated privileges on
    which problems with Windows 8 upgrade assistant is to be fixed.

  2. On the desktop screen, click Start orb from the bottom left corner.

  3. From the displayed menu, click Computer from the right section.

  4. On the opened Computer window, click Organize from the top left corner.

  5. From the displayed options, click Folder and search options.

  6. On the opened Folder Options box, go to View tab.

  7. On the selected tab, from the Advanced settings list, click to select Show hidden files, folders, and drives radio button under Hidden files and folders to view hidden files and folders of user profile.

  8. Click OK to save the changes.

  9. Once done, navigate to locate C:\Users\
    <Username>\AppData\Microsoft\Websetup\Panther
    folder

  10. Once located and opened, search for and delete SETUPACT.LOG and
    SETUPERR.LOG files.

  11. Once done, restart the Windows 8 upgrade assistant to upgrade Windows 7 to Windows 8.

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