- Apr 25, 2013
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If you are unable to hear the audio output from your computer, and the operating system (Windows 8/Windows 8.1) displays the ‘No Audio Output Device Is Installed’ message along with a red cross marked on the speaker icon in the notification area, it means that there had been some problem while upgrading your earlier version of Windows operating system to Windows 8/Windows 8.1.
Normally, it is recommended that while you upgrade your earlier version of operating system to Windows 8/Windows 8.1, you must keep your Internet connection on so that the installation process downloads the required updated device drivers while upgrading the OS.
If you are viewing the above message, it means that you had turned the Internet connection of while upgrading to Windows 8/Windows 8.1, and the installation process was unable to download the required device drivers for the soundcard that your system has.
In order to rectify this issue, you can revert back to the earlier version of Windows that you are using, and then again try to upgrade to Windows 8/Windows 8.1 while keeping the Internet connection on. Another way of resolving the problem is that you reinstall Windows 8/Windows 8.1 right from the scratch.
Regardless of the method you choose, make sure that you keep the Internet connection running and the firewall configured to allow the operating system to download the required drivers and updates.
Assuming that you plan to reinstall Windows 8/Windows 8.1, you must follow the steps given below to get the job done:
Normally, it is recommended that while you upgrade your earlier version of operating system to Windows 8/Windows 8.1, you must keep your Internet connection on so that the installation process downloads the required updated device drivers while upgrading the OS.
If you are viewing the above message, it means that you had turned the Internet connection of while upgrading to Windows 8/Windows 8.1, and the installation process was unable to download the required device drivers for the soundcard that your system has.
In order to rectify this issue, you can revert back to the earlier version of Windows that you are using, and then again try to upgrade to Windows 8/Windows 8.1 while keeping the Internet connection on. Another way of resolving the problem is that you reinstall Windows 8/Windows 8.1 right from the scratch.
Regardless of the method you choose, make sure that you keep the Internet connection running and the firewall configured to allow the operating system to download the required drivers and updates.
Assuming that you plan to reinstall Windows 8/Windows 8.1, you must follow the steps given below to get the job done:
- ■Configure the BIOS of your computer to boot from the CD/DVD support.
■Insert the Windows 8/Windows 8.1 installation media into the CD/DVD drive.
■Start the computer with the CD/DVD support.
■From the Windows Setup wizard’s first window that appears, choose appropriate options and click Next.
■On the next window, click Install now, and follow the on-screen instructions to install Windows 8/Windows 8.1 on the computer.
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