If you are a new LinkedIn user, you might face hard time locating the area from where you can update your support ticket. If this is the case, you can follow the steps below that will guide you through the whole process in a simple and straightforward manner:
- Sign-in to your LinkedIn account using any web browser.
- Assuming that you have already generated a support ticket, open the email associated with your LinkedIn account.
- Open the email that you received against the support ticket that you generated on LinkedIn.
- Click the Support History link available in the email.
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- If prompted, provide your login credentials in the appropriate fields.
- On the Support History interface, click the target ticket link that you want to update.
Note: Status of the ticket must be Open if you want to update a ticket.
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- On the Support Ticket window, click the Update or close your ticket button.
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- In the next step, type the update message in the Update your ticket field (and click the Choose File button to add an image to the message).
- Finally, click the Update Ticket button to update the support ticket.

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