TBH i don't really mind DRM... i haven't had any issues with it yet... maybe its b/c i haven't installed my game 5 different times on different computers... but I haven't had any stability crashes yet do to it
With crashes, most people blame their computer instead of the game. Besides, the biggest effect of EA's drm isn't actually stability problems. For example, EA's drm for Spore has 3 install limit, most people haven't reached yet, so they aren't bothered. Once they reach 3 times, percentage will rise. Those things take time.
Besides, since when are "official" statistics from a major corporation who has every reason to fabricate it, to be trusted? Not to mention that "99.8%" is the standard percentage used by every company to avoid legal consequences for deception (kills 99.8% of all bacteria, 99.8% of all costumers report weight loss... etc). It comes from nowhere. Judging by the pace of sales decline for games like Spore (initially, compared to a week later, when news of the 3-install drm became widespread), the amount of people bothered by it is more like 50%. It'd be an educated guess, compared 99.8%, which is a bad joke. Other games in the past didn't decline in sales at nearly as fast a pace.