Problem with MS Office Scanning / Imaging software

[scot]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I'm using ----------------
Canon scanner -- "CanoScan n1240u".
Windows XP Pro
Windows Office XP Pro
IrfanView Ver.: 3.95

HERE IS WHAT I DID -----------------
A few days ago, I scanned photos using Microsoft Office Document Scanning /
Imaging software. They were automatically saved as TIF files. I then opened
them in IrfanView and saved them as JPG files. Everything worked perfectly.

HERE IS THE PROBLEM -----------------
Today, using the same software and hardware -- nothing changed -- images are
automatically saved as TIF files, just as they did a few days ago, but
IrfanView will not open new images scanned today. IrfanView gives me this
ERROR Message: "TIF Decode Error! -- Invalid or Unsupported TIF file". It
managed to open one color image scanned as a color image, but it opened it
as a black-and-white image.

Can anyone help?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

1. Your question was answered in the Office.misc newsgroup.
2. Do not multi-post. If you must post to more that one newsgroup,
cross-post.
3. A Windows XP newsgroup is NOT the place to seek answers to problems with
MS Office. See #1.

--
steve

nhit_whit_thenut_@yahoo.com
remove _thenut_ to reach me


"Scot" <edwardh@earthlink.net> wrote in message
news:2xKxd.5364$Z47.4418@newsread2.news.atl.earthlink.net...
> I'm using ----------------
> Canon scanner -- "CanoScan n1240u".
> Windows XP Pro
> Windows Office XP Pro
> IrfanView Ver.: 3.95
>
> HERE IS WHAT I DID -----------------
> A few days ago, I scanned photos using Microsoft Office Document Scanning
/
> Imaging software. They were automatically saved as TIF files. I then
opened
> them in IrfanView and saved them as JPG files. Everything worked
perfectly.
>
> HERE IS THE PROBLEM -----------------
> Today, using the same software and hardware -- nothing changed -- images
are
> automatically saved as TIF files, just as they did a few days ago, but
> IrfanView will not open new images scanned today. IrfanView gives me this
> ERROR Message: "TIF Decode Error! -- Invalid or Unsupported TIF file".
It
> managed to open one color image scanned as a color image, but it opened it
> as a black-and-white image.
>
> Can anyone help?
>
>