Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Ron Martell wrote:
> jimhoofer@yahoo.com wrote:
>
> >What are my options when the OEM DOES NOT provide a method of
restoring
> >the
> >PC to it's initial state after a system software failure?
>
> You could try contacting piracy@microsoft.com with the full
> particulars, including the name and address of the OEM.
>
> All OEMs are required, as part of their OEM license from Microsoft,
to
> provide *a* means by which the computer can be restored to the "as it
> left the factory" state with a freshly installed version of Windows.
>
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
>
http://onlinehelp.bc.ca
>
> "The reason computer chips are so small is computers don't eat much."
Thanks to you Ron, Microsoft has starting an investigation into the
practices
of the OEM involved. Hopefully the OEM will change it's ways in the
future OR perhaps Microsoft will withdraw/revoke their licensing
agreement.
Pays to listen to MVPs!
Jim Hoofer
Grapevine, Texas
future