USB unkown device

[jp]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

After upgrading from windows 2000 to xp pro anything I plug into my usb comes
up as a unknown device. I've put all the updates including service pack 2 on.
I have a hp printer and tried the software for manually load it and that
doesn't work. I've also tried my digital camera and usb mouse. I've tried
uninstalling the usb and rebooting and then plugging in my device. When I
manually install my printer off the disk I select usb001 and then go through
the whole process. It tries to print a test page at the end and I get a
printer error that says the document can't print. Please Help

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

In the Device Manager>Universal Serial Bus Controllers>right click and update
the drivers..

"JP" wrote:

> After upgrading from windows 2000 to xp pro anything I plug into my usb comes
> up as a unknown device. I've put all the updates including service pack 2 on.
> I have a hp printer and tried the software for manually load it and that
> doesn't work. I've also tried my digital camera and usb mouse. I've tried
> uninstalling the usb and rebooting and then plugging in my device. When I
> manually install my printer off the disk I select usb001 and then go through
> the whole process. It tries to print a test page at the end and I get a
> printer error that says the document can't print. Please Help

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi JP,

Check your PC manufacturer's web site for an updated BIOS.

General USB troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q310575&ID=KB;EN-US;
Q310575

HTH
Venkatesh

"JP" <JP@discussions.microsoft.com> wrote in message
news86FD857-6C53-45A8-BD91-541B7B5C02FB@microsoft.com...
> After upgrading from windows 2000 to xp pro anything I plug into my usb
comes
> up as a unknown device. I've put all the updates including service pack 2
on.
> I have a hp printer and tried the software for manually load it and that
> doesn't work. I've also tried my digital camera and usb mouse. I've tried
> uninstalling the usb and rebooting and then plugging in my device. When I
> manually install my printer off the disk I select usb001 and then go
through
> the whole process. It tries to print a test page at the end and I get a
> printer error that says the document can't print. Please Help

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Mostly with USB devices, you need to install their software first and restart the
system then plug the device in. (that's how it was with my USB camera, Printer
and Intellimouse). Install the software/drivers, restart, plug in device.

Still much easier than the old "plug and play" of Windows 95 days.


"JP" <JP@discussions.microsoft.com> wrote in message
news86FD857-6C53-45A8-BD91-541B7B5C02FB@microsoft.com...
> After upgrading from windows 2000 to xp pro anything I plug into my usb comes
> up as a unknown device. I've put all the updates including service pack 2 on.
> I have a hp printer and tried the software for manually load it and that
> doesn't work. I've also tried my digital camera and usb mouse. I've tried
> uninstalling the usb and rebooting and then plugging in my device. When I
> manually install my printer off the disk I select usb001 and then go through
> the whole process. It tries to print a test page at the end and I get a
> printer error that says the document can't print. Please Help