ERROR MESSAGE

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

First, I'm a computer idiot! No joke . . .

I'm not even sure if this is a "WINDOWS" problem. Here goes . . .

A message keeps popping up saying:

MSN6.EXE UNABLE TO LOCATE COMPONENTS

This application has failed to start because MFC42.DLL was not found

Before my son left for college I asked him to put the WORDPERFECT ICON on
his sister's desktop - after that (I think) this message started popping up.

I tried to reinstall WORDPERFECT but it won't let me saying:

INTERNAL ERROR 2738

SOMEONE OUT THERE HOPEFULLY HAS A CLUE . . . MAY YOU CAN TELL ME IF IT'S A
COREL/WORDPERFECT OR MICROSOFT PROBLEM SO I CAN CALL THEM ON MONDAY. My
high schooler needs to get her reports done! HELP

THANKS \

KATHY
I don't know whether I should call COREL/WORDPERFECT or MICROSOFT for help
on Monday

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

2738 Could not access VBScript runtime for custom action [2]

If WP uses Windows Installer to install then this is what the error means.

VBScript doesn't use mfc42.dll.

So I would type in Start Run
sfc /scannow

This will replace missing windows files. Some security software disables WScript (aka scripting, wsh, vbs, or js).
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"KATHY" <KATHY@discussions.microsoft.com> wrote in message news:8CF00ACC-392D-46A7-B756-2867AC7CE8B4@microsoft.com...
> First, I'm a computer idiot! No joke . . .
>
> I'm not even sure if this is a "WINDOWS" problem. Here goes . . .
>
> A message keeps popping up saying:
>
> MSN6.EXE UNABLE TO LOCATE COMPONENTS
>
> This application has failed to start because MFC42.DLL was not found
>
> Before my son left for college I asked him to put the WORDPERFECT ICON on
> his sister's desktop - after that (I think) this message started popping up.
>
> I tried to reinstall WORDPERFECT but it won't let me saying:
>
> INTERNAL ERROR 2738
>
> SOMEONE OUT THERE HOPEFULLY HAS A CLUE . . . MAY YOU CAN TELL ME IF IT'S A
> COREL/WORDPERFECT OR MICROSOFT PROBLEM SO I CAN CALL THEM ON MONDAY. My
> high schooler needs to get her reports done! HELP
>
> THANKS \
>
> KATHY
> I don't know whether I should call COREL/WORDPERFECT or MICROSOFT for help
> on Monday