BF2142 not working

i run vista 64bit and whenever i try to connect to a server on BF2142 it closes and says it stopped working.
how do i fix this?

SOLUTION FOUND

Well if your like me, then your game crashes after every time you click connect to a server. Well if you have an X-FI card, there's your problem. NOTE: it is very important to do it in this order

1. First of all, if you have vista, navigate to control panel-Hardware and sound-View hardware and devices. You can get here with XP/Classicview, but im not sure how becuase i run vista

2. Go down to sound, video and game controllers and open that.

3. Disable Creative SB X-Fi (a box may pop up, just click OK) keep the Device manager window open

4. Start up BF2142, and go to audio settings

5. Go to audio renderer and select Creative X-Fi

6. Alt tab, and reenable your Creative SB X-Fi driver

7. You should be set to play the game now

Note: I believe that steps 5 and 6 may be interchangeable with each other

Note: This may also work for BF2, but is not yet tested

-Tioga060

Tioga went out of his way to help, good job.
However EA has great customer support and FAQ list where you could have found this information by looking up the error.