Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Ursula wrote:
> When starting up my laptop it freezes on the window xp
> blue page and just sits there. I've tried pushing f8
> and starting in safe mode but it still freezes in the same
> place what can I do to try and boot the system?
Shenan wrote:
> Instead of Safe Mode, have you tried the Last Known Good
> Configuration?
> All else fails, repair installation may be your only
> hope.
Ursula wrote:
> Yes I have tried the last know configuration and it still
> freezes on the same page. This is a laptop that was
> given to me a month ago and I don't have much saved on
> the hard drive but there are 3 files I really need and I
> don't have them backed up and I don't want to lose them.
> If I do a repair will I lose them and how do I do a
> repair.
Shouldn't lose them.. HOWEVER...
May want to get something like the UltimateBoot CD (
http://ubcd.sourceforge.net/ ) to try and get those three files off.
How to perform a repair installation:
http://www.microsoft.com/windowsxp/expertzone/tips/dougknox/doug92.asp
or
http://www3.telus.net/dandemar/repaxp.htm
or
http://support.microsoft.com/kb/315341
--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately responsible
for your actions/problems/solutions. Know what you are getting into before
you jump in with both feet.
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