Laptop freeze when booting up in Windows XP page

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Ursula wrote:
> When starting up my laptop it freezes on the window xp
> blue page and just sits there. I've tried pushing f8 and
> starting in safe mode but it still freezes in the same
> place what can I do to try and boot the system?

Instead of Safe Mode, have you tried the Last Known Good Configuration?

All else fails, repair installation may be your only hope.

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately responsible
for your actions/problems/solutions. Know what you are getting into before
you jump in with both feet.

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Yes I have tried the last know configuration and it still
freezes on the same page. This is a laptop that was
given to me a month ago and I don't have much saved on
the hard drive but there are 3 files I really need and I
don't have them backed up and I don't want to lose them.
If I do a repair will I lose them and how do I do a
repair.

Kind Regards
Ursula

>-----Original Message-----
>Ursula wrote:
>> When starting up my laptop it freezes on the window xp
>> blue page and just sits there. I've tried pushing f8
and
>> starting in safe mode but it still freezes in the same
>> place what can I do to try and boot the system?
>
>Instead of Safe Mode, have you tried the Last Known Good
Configuration?
>
>All else fails, repair installation may be your only
hope.
>
>--
><- Shenan ->
>--
>The information is provided "as is", it is suggested you
research for
>yourself before you take any advice - you are the one
ultimately responsible
>for your actions/problems/solutions. Know what you are
getting into before
>you jump in with both feet.
>
>
>.
>

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Ursula wrote:
> When starting up my laptop it freezes on the window xp
> blue page and just sits there. I've tried pushing f8
> and starting in safe mode but it still freezes in the same
> place what can I do to try and boot the system?

Shenan wrote:
> Instead of Safe Mode, have you tried the Last Known Good
> Configuration?
> All else fails, repair installation may be your only
> hope.

Ursula wrote:
> Yes I have tried the last know configuration and it still
> freezes on the same page. This is a laptop that was
> given to me a month ago and I don't have much saved on
> the hard drive but there are 3 files I really need and I
> don't have them backed up and I don't want to lose them.
> If I do a repair will I lose them and how do I do a
> repair.

Shouldn't lose them.. HOWEVER...
May want to get something like the UltimateBoot CD (
http://ubcd.sourceforge.net/ ) to try and get those three files off.

How to perform a repair installation:
http://www.microsoft.com/windowsxp/expertzone/tips/doug...
or
http://www3.telus.net/dandemar/repaxp.htm
or
http://support.microsoft.com/kb/315341

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately responsible
for your actions/problems/solutions. Know what you are getting into before
you jump in with both feet.