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Critical Error Message - Blue Screen

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  • Windows XP
Last response: in Windows XP
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Anonymous
February 1, 2005 11:55:01 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I downloaded a new driver required for my Canon scanner on my new computer
with Windows XP. The scanner is working fine, but since downloading the
driver I have received two blue screens that say the following:

The following problem is caused by file - Intelc52.sys - an attempt was made
to write to read only memory. Disable BIOS memory such as caching or
shadowing.

Im not sure what this message means. The new driver said it was compatible
to Windows XP. Should I uninstall the driver, or does this error message
refer to the driver installation or some other problem. Please help. Thank
you.

More about : critical error message blue screen

Anonymous
February 1, 2005 10:33:11 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi,

The error message is referring to a BIOS configuration setting. This is the
basic interface of your hardware and software, and is accessed when the
system first loads by hitting a key or key combination. It is probably
referring to video shadowing which can safely be disabled.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"rumblefish" <rumblefish@discussions.microsoft.com> wrote in message
news:A5824662-4040-42A3-A85B-D00EFDD79B68@microsoft.com...
>I downloaded a new driver required for my Canon scanner on my new computer
> with Windows XP. The scanner is working fine, but since downloading the
> driver I have received two blue screens that say the following:
>
> The following problem is caused by file - Intelc52.sys - an attempt was
> made
> to write to read only memory. Disable BIOS memory such as caching or
> shadowing.
>
> Im not sure what this message means. The new driver said it was
> compatible
> to Windows XP. Should I uninstall the driver, or does this error message
> refer to the driver installation or some other problem. Please help.
> Thank
> you.
Anonymous
February 2, 2005 8:29:04 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Good Morning Rick

Thank you for your response. I am pretty much a newbie at this stuff.
Could you please tell me how I would go about disabiling the video shadowing
and what affect this would have on watching videos. Thank you.

"Rick "Nutcase" Rogers" wrote:

> Hi,
>
> The error message is referring to a BIOS configuration setting. This is the
> basic interface of your hardware and software, and is accessed when the
> system first loads by hitting a key or key combination. It is probably
> referring to video shadowing which can safely be disabled.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "rumblefish" <rumblefish@discussions.microsoft.com> wrote in message
> news:A5824662-4040-42A3-A85B-D00EFDD79B68@microsoft.com...
> >I downloaded a new driver required for my Canon scanner on my new computer
> > with Windows XP. The scanner is working fine, but since downloading the
> > driver I have received two blue screens that say the following:
> >
> > The following problem is caused by file - Intelc52.sys - an attempt was
> > made
> > to write to read only memory. Disable BIOS memory such as caching or
> > shadowing.
> >
> > Im not sure what this message means. The new driver said it was
> > compatible
> > to Windows XP. Should I uninstall the driver, or does this error message
> > refer to the driver installation or some other problem. Please help.
> > Thank
> > you.
>
>
>
Related resources
Anonymous
February 2, 2005 3:09:09 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

When the computer first starts (before you see the windows screen), you need
to press a key or keys to enter BIOS Setup. The key to press depends on PC or
motherboard manufacturer. It's usually Del, ESC, F1, F2 or F10. Once in the
BIOS, take a look around for video shadowing and disable it. The exit saving
your changes. Be careful in the BIOS. You don't want to make any unnecessary
changes. If you make a mistake or are unsure, exit without saving your
changes.

Good Luck,

HJ

"rumblefish" wrote:

> Good Morning Rick
>
> Thank you for your response. I am pretty much a newbie at this stuff.
> Could you please tell me how I would go about disabiling the video shadowing
> and what affect this would have on watching videos. Thank you.
>
> "Rick "Nutcase" Rogers" wrote:
>
> > Hi,
> >
> > The error message is referring to a BIOS configuration setting. This is the
> > basic interface of your hardware and software, and is accessed when the
> > system first loads by hitting a key or key combination. It is probably
> > referring to video shadowing which can safely be disabled.
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Associate Expert - WindowsXP Expert Zone
> > www.microsoft.com/windowsxp/expertzone
> > Windows help - www.rickrogers.org
> >
> > "rumblefish" <rumblefish@discussions.microsoft.com> wrote in message
> > news:A5824662-4040-42A3-A85B-D00EFDD79B68@microsoft.com...
> > >I downloaded a new driver required for my Canon scanner on my new computer
> > > with Windows XP. The scanner is working fine, but since downloading the
> > > driver I have received two blue screens that say the following:
> > >
> > > The following problem is caused by file - Intelc52.sys - an attempt was
> > > made
> > > to write to read only memory. Disable BIOS memory such as caching or
> > > shadowing.
> > >
> > > Im not sure what this message means. The new driver said it was
> > > compatible
> > > to Windows XP. Should I uninstall the driver, or does this error message
> > > refer to the driver installation or some other problem. Please help.
> > > Thank
> > > you.
> >
> >
> >
Anonymous
August 19, 2005 3:27:26 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I shouldnt worry too much about shadowing being an issue, thats just
a generic message windows comes up with when it displays the blue
screen because its a possibility that it *could* cause a page fault.

I got the same error on a friends machine when the modem was trying to
dial the internet.

I found turning off the windows firewall solved everything because i
noticed the computer blue screened immediately when the pc secured
the connection and authenticated to the net.

It was a dell machine too, and even upgrading the bios to the newest
version there were still no shadowing options in it... which was
pretty useless.

Hope this helps if anyone has a similar problem.
Anonymous
September 6, 2005 6:35:40 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Dimebag" wrote:
>
>I got the same error on a friends machine when the modem was trying
to
>dial the internet.
>
>I found turning off the windows firewall solved everything because i
>noticed the computer blue screened immediately when the pc secured
>the connection and authenticated to the net.

Hey Dimebag, could yu possibly explain this a little more for me? I
have the same problem, again - on a dell machine. Everytime i open up
explorer and try to dial to the internet i get the blue screen and
error message ("page_fault_in_nonpaged_area")...

im a little hesitant to just turn off window firewall for internet
explorer... wouldnt that leave the machine unprotected??

cheers..

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