PS3 DVD No Sound

[becks440]

I have my PS3 80g connected to my Bravia 46XBR6 via an HDMI cable for both video and sound. Blu-rays play just fine, but certain DVDs have no sound playback. I messed around with the sound option output on the PS3, but still nothing. Why would certain DVD's do this? Threw in a test DVD Casino Royale, and it played sound fine. Then I put in a season of Charmed, and it shows video but again, no sound. Both the TV and the PS3 have the latest updates as of 3/3/09.

 

[Marcus Yam]

Do both DVDs use the same audio codec? i.e., both DD 5.1? It could be a case of your Bravia not willing to decode certain types of audio, though that does sound fishy to me too.

 

[gamerk316]

Try setting the sound output for DVD's (not games) to the opposite of whatever it is now (LPCM or Bitstream).

For testing, just try 2 channel PCM for the time being, since any device can play that back. Then try dolby digital, DTS, ect, till you find out what the issue is. Odds are, something is not being decoded properly.

 

[becks440]

That's what I originally believed, that something wasn't being decoded properly. However, I noticed something odd the other day when powering up the playstation; there was no loading sound, nor was there sound when moving between icons on the menu. Coincidentally, this always seems to be the case whenever certain dvd's will not play sound. And yet, all games and blurays have always been audible. I did try changing the sound output between the PCM and bitstream, but it had no affect during the no dvd sound. To further add to the confusion, when doing the factory reset in a last attempt to fix the problem, the sound will return during the initial setup and continues to be heard when I turn the machine off and then back on again. But if the PS3 is off for more than 6+ hours, it then goes back to not playing the startup music nor the clicks you here while scrolling through the menus. This is obviously related to the no sound during certain dvd playback, since they both always occur simultaneously. This has been extremely frustrating to say the least, especially since I've had the thing less than two weeks, and I don't think I can even go and exchange it since it was opened. I'm almost certain now that it is a hardware malfuntion, but I am running low on options.

 

[gamerk316]

Hmm...

I'd set everything (Sound Settings and Blu-Ray settings) to output LPCM (2.0 Channel, lowest possible quality) to debug at this point. Everything should be able to deal with PCM, so if that can't be played back, something is wrong with the cable or the console itself...

Also, I'd be shocked if a defective product could not be exchanged. You can also send the console directly to Sony for repairs if worst comes to worst...

 

[becks440]

I returned the old ps3 in exhange for another, but same problem. so now its obviously the brand new tv or the brand new cable. still doesnt make any sense why the sound would be just fine initially, but not work after the ps3 sits for several hours. im going to attempt to scale the sound way down, and if that doesnt work, im going to use the hdmi cable for video and buy a fiber-optic cord for the sound and see if that changes anything.

 

[peteb455]

Becks, I've got the exact same TV, only I'm getting no sound on World at War, so far movies have played normally. Both TV and PS3 are less than a week old. I also know a guy with a new Z series Sony that is having the same problem. My kids PS3 has worked flawlessly hooked up to a Samsung. I have had sound a couple of times, but I don't know why.

 

[coy186]

I returned the old ps3 in exhange for another, but same problem. so now its obviously the brand new tv or the brand new cable. still doesnt make any sense why the sound would be just fine initially, but not work after the ps3 sits for several hours. im going to attempt to scale the sound way down, and if that doesnt work, im going to use the hdmi cable for video and buy a fiber-optic cord for the sound and see if that changes anything.

hey becks440 i have the same problem with my ps3 and my tv(52xbr6) and i was wondering did you fix the problem? And if you did do you mind sharing it so i can fix mine too. Thanks.

 

[surfdt77]

I have a 42' XBR6 same issue. To get sound I load the dvd, then quit playback (don't take the dvd out). Then I load a game demo that I downloaded, the sound should work fine. Now quit the game demo and load the dvd. The sound always works after this.

 

[Mousemonkey]

This topic has been closed by Mousemonkey