OE 6 won't start

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Using Outlook Expreess 6.0 with WINXP Home Ed. Yesterday Outlook
Express wouldn't open.

get the following error messages:

Outlook Express could not be started. The application was unable to open

the Outlook Express message store. Your computer may be out of memory or

your disk is full. Contact Microsoft support for further assistance.
(0x800C013B)

That error message is followed by the following error message:
Outlook Express could not be started because MSOE.DLL could not be
initialized. Outlook Express may not be installed correctly

tried a couple Microsoft solutions, reset shortcut pointer, etc. didn't
help Any ideas short of re-installing XP?

Ron
3 answers Last reply
More about start
  1. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    How to reinstall or repair Internet Explorer and Outlook Express in Windows XP
    http://support.microsoft.com/default.aspx?kbid=318378

    --
    Carey Frisch
    Microsoft MVP
    Windows XP - Shell/User
    Microsoft Newsgroups

    Be Smart! Protect Your PC!
    http://www.microsoft.com/athome/security/protect/default.mspx

    ------------------------------------------------------------------------------

    "ron" wrote:

    | Using Outlook Expreess 6.0 with WINXP Home Ed. Yesterday Outlook
    | Express wouldn't open.
    |
    | get the following error messages:
    |
    | Outlook Express could not be started. The application was unable to open
    |
    | the Outlook Express message store. Your computer may be out of memory or
    |
    | your disk is full. Contact Microsoft support for further assistance.
    | (0x800C013B)
    |
    | That error message is followed by the following error message:
    | Outlook Express could not be started because MSOE.DLL could not be
    | initialized. Outlook Express may not be installed correctly
    |
    | tried a couple Microsoft solutions, reset shortcut pointer, etc. didn't
    | help Any ideas short of re-installing XP?
    |
    | Ron
  2. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    reinstall Internet Explorer 6.0


    "ron" <merrittr@a-znet.com> wrote in message
    news:4219135A.A09C0157@a-znet.com...
    > Using Outlook Expreess 6.0 with WINXP Home Ed. Yesterday Outlook
    > Express wouldn't open.
    >
    > get the following error messages:
    >
    > Outlook Express could not be started. The application was unable to open
    >
    > the Outlook Express message store. Your computer may be out of memory or
    >
    > your disk is full. Contact Microsoft support for further assistance.
    > (0x800C013B)
    >
    > That error message is followed by the following error message:
    > Outlook Express could not be started because MSOE.DLL could not be
    > initialized. Outlook Express may not be installed correctly
    >
    > tried a couple Microsoft solutions, reset shortcut pointer, etc. didn't
    > help Any ideas short of re-installing XP?
    >
    > Ron
    >
  3. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    ron wrote:
    > Using Outlook Expreess 6.0 with WINXP Home Ed. Yesterday Outlook
    > Express wouldn't open.
    >
    > get the following error messages:
    >
    > Outlook Express could not be started. The application was unable to
    > open
    >
    > the Outlook Express message store. Your computer may be out of memory
    > or
    >
    > your disk is full. Contact Microsoft support for further assistance.
    > (0x800C013B)
    >
    > That error message is followed by the following error message:
    > Outlook Express could not be started because MSOE.DLL could not be
    > initialized. Outlook Express may not be installed correctly
    >
    > tried a couple Microsoft solutions, reset shortcut pointer, etc.
    > didn't help Any ideas short of re-installing XP?
    >
    > Ron

    From http://www.fjsmjs.com/OE/directdb.htm

    Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
    message store. Start by moving Folders.dbx to an empty Windows folder.
    You
    will lose your folder hierarchy and the lists of newsgroups on the news
    servers, but it might get you into OE.

    If that doesn't do it then move all of the DBX files to the same folder
    as
    Folders.dbx. You should now get into OE. Try importing the messages from
    the
    folder you moved the DBX files to. If you can't, you can use this tool
    to
    extract the messages:

    DBXtract ($5):
    http://www.oehelp.com/DBXtract/

    Note: It can take a long time (days with really large folders).

    The messages can then be dragged from the Windows folder back into a
    folder
    in an open instance of OE.

    Outlook Express specific NG.
    news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
    --
    Kath Adams
    MS MVP - Windows (IE/OE)
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