G
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Archived from groups: microsoft.public.windowsxp.newusers (More info?)
I am running out of ideas how to fix problems with newly acquired Microsoft
Windows XP Professional/ MS OFFICE 2003 - OUTLOOK. I've checked news groups
and tried all kind of advice - unsuccesfully.
THE PROBLEM:
I was able to trasfer Addresses but CANNOT TRANSFER OLD EMAIL messages from
old to new computer using Files and Settings Wizard.
MY EQUIPMENT:
My Old Computer has Outlook Express 6 on Windows 98SE.
New Computer has MS Office 2003 Outlook on Windows XP Professional with all
updates.
I am running Norton Security with all updates (yes I have tried to do
transfer with Norton Security disabled and it did not help).
MY STEPS were:
1. run Files and Setting Transfer Wizard selecting as follows:
Settings - Outlook Express
Specific Folders - none
File types - eml, msg, nws
the outcome was successful using USB memory stick.
2. when prompted to import the new account I selected in new computer Outlook:
File/Import/Outlook, Input Internet Mail and Addresses/ Outlook Express 4,5,6
the outcome: successfully created addresses, but failed to transfer old
email messages. The following message was displayed:
IMPORT ERROR: The mail folder could not be opened. If another application is
using this file, please close it and try again.
0 messages imported.
Needless to say I did not have any other application opened. What should I
do next? Please be very specific as I tried already general links and advice.
Thanks,
George
I am running out of ideas how to fix problems with newly acquired Microsoft
Windows XP Professional/ MS OFFICE 2003 - OUTLOOK. I've checked news groups
and tried all kind of advice - unsuccesfully.
THE PROBLEM:
I was able to trasfer Addresses but CANNOT TRANSFER OLD EMAIL messages from
old to new computer using Files and Settings Wizard.
MY EQUIPMENT:
My Old Computer has Outlook Express 6 on Windows 98SE.
New Computer has MS Office 2003 Outlook on Windows XP Professional with all
updates.
I am running Norton Security with all updates (yes I have tried to do
transfer with Norton Security disabled and it did not help).
MY STEPS were:
1. run Files and Setting Transfer Wizard selecting as follows:
Settings - Outlook Express
Specific Folders - none
File types - eml, msg, nws
the outcome was successful using USB memory stick.
2. when prompted to import the new account I selected in new computer Outlook:
File/Import/Outlook, Input Internet Mail and Addresses/ Outlook Express 4,5,6
the outcome: successfully created addresses, but failed to transfer old
email messages. The following message was displayed:
IMPORT ERROR: The mail folder could not be opened. If another application is
using this file, please close it and try again.
0 messages imported.
Needless to say I did not have any other application opened. What should I
do next? Please be very specific as I tried already general links and advice.
Thanks,
George