Archived from groups: comp.sys.hp.hardware (More info?)
Hello folks,
I have a HP Deskjet 3325.
I'm printing a few sheets (colour) and keep getting the message "There was an
error writing to USB001 for the printer (hp deskjet 3320 series): Data error
(cyclic redundancy check)"
Can you please explain this to me? I've tried printing a few sheets and each
time (after printing a different amount on each sheet) the error message is
repeated. I had this problem a while ago which disappeared for a while.
I wrote to HP for some advice and have tried some of those suggests, all of
which have failed. Here's some of what they wrote and my most recent
response..... (maybe I should buy another brand of printer or is it a windows
thingy?)
>From: Regional Customer Contact Centre
>The file you want to print might be corrupted. To check this, create a new file
in Notepad/WordPad or Paint and if this file >prints out correctly, the problem
is probably caused by the software being used when the error appears.
I have resaved the file in Paint (.bmp) format and reprinted it. Problem
still occurs.
>>Go to Device manager and USB Controllers and check if there is any yellow
exclamation mark or a red cross.
There is neither a mark nor cross.
>If the USB controllers in the Device manager look fine, check which type of USB
chipset is installed. The chipset type can be >checked in the Device manager
where it should be possible to see a USB Root Hub & another USB device (for
example >Intel, VIA, AMD). If the USB chipset is not an Intel chipset, contact
the manufacturer of the computer to obtain an update for >this USB chipset
......
That Manufacturer would be HP. I have a Pavilion 6617.
Many thanks.
--
....· ´¨¨)) -:¦:-
¸.·´ .·´¨¨))
((¸¸.·´ ..·´ Raelene -:¦:-
-:¦:- ((¸¸.·´* xxx
Hello folks,
I have a HP Deskjet 3325.
I'm printing a few sheets (colour) and keep getting the message "There was an
error writing to USB001 for the printer (hp deskjet 3320 series): Data error
(cyclic redundancy check)"
Can you please explain this to me? I've tried printing a few sheets and each
time (after printing a different amount on each sheet) the error message is
repeated. I had this problem a while ago which disappeared for a while.
I wrote to HP for some advice and have tried some of those suggests, all of
which have failed. Here's some of what they wrote and my most recent
response..... (maybe I should buy another brand of printer or is it a windows
thingy?)
>From: Regional Customer Contact Centre
>The file you want to print might be corrupted. To check this, create a new file
in Notepad/WordPad or Paint and if this file >prints out correctly, the problem
is probably caused by the software being used when the error appears.
I have resaved the file in Paint (.bmp) format and reprinted it. Problem
still occurs.
>>Go to Device manager and USB Controllers and check if there is any yellow
exclamation mark or a red cross.
There is neither a mark nor cross.
>If the USB controllers in the Device manager look fine, check which type of USB
chipset is installed. The chipset type can be >checked in the Device manager
where it should be possible to see a USB Root Hub & another USB device (for
example >Intel, VIA, AMD). If the USB chipset is not an Intel chipset, contact
the manufacturer of the computer to obtain an update for >this USB chipset
......
That Manufacturer would be HP. I have a Pavilion 6617.
Many thanks.
--
....· ´¨¨)) -:¦:-
¸.·´ .·´¨¨))
((¸¸.·´ ..·´ Raelene -:¦:-
-:¦:- ((¸¸.·´* xxx