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Installed XP, now frequent reboots

Last response: in Windows XP
August 3, 2004 2:21:51 PM

I have a Asus P4S333/PA/WOL board with a Intle 1.5 GHz BX80531NK150G processor. I had been running Win98 with little problems. Got some kind of worm/virus so I decided to just start over with XP. I loaded XP, but now I get frequent reboots (system just shuts down and restarts with no warning).

I thought maybe it was my XP, so I loaded 2000 and got the same results. I put 98 back on and it was stable. Any idea what would cause the system to reboot with XP or 2000 but not 98?

Thanks, Jay
August 3, 2004 5:48:28 PM

Did you do a clean format then install?

<b>1.4 Ghz AMD T-Bird underclocked to 1 Ghz...just to be safe!</b>
August 3, 2004 6:10:28 PM

Yes. I used the XP disk to format the entire disk, partitioned it and then loaded XP.

Thanks for helping!
Related resources
August 3, 2004 8:11:45 PM

Have you tried safe mode? if you can get into safe mode look in the event logs and look for errors. Repost with more info. when you get a chance.

:cool: <font color=blue> I know nothing that is why i am here at THG!</font color=blue>
August 5, 2004 4:03:14 PM

it could possibly be a power issue, no?
August 7, 2004 3:11:13 PM

Frankly, it sounds like the usual m.o. for the Sasser worm. I know someone who timed it- it took less than 30 seconds after hooking up to the Internet before they got hit by the worm. So, if you didn't have an up to date firewall and anti-virus program running before that point, then you're screwed and you'll have to start all over.

Yo can try one of the removal tools, but why chance it on a new install?

<font color=green>****</font color=green> Never Assume <font color=red>ANYTHING</font color=red> <font color=green>****</font color=green>

August 12, 2004 2:58:34 PM

I ran a check and no sasser. I did notice that it usually re-boots when:
1) I just intalled something and it required a reboot. When it gets ready to load XP, it will re-boot again.
2) I am trying to install something (like office).

Also, when it does one of these phantom re-boots, the clock gets reset to around 7:30. Very weird.
August 12, 2004 3:15:03 PM

Ah! Well, I don't think you mentioned THAT first time around! Now I'm thinking that the trouble is hardware. I start to suspect the motherboard! That's definitely not normal. Have you checked the event logs?

<font color=green>****</font color=green> Never Assume <font color=red>ANYTHING</font color=red> <font color=green>****</font color=green>
August 12, 2004 3:31:19 PM

Sorry about that. I didn't realize the clock was resetting until last night.

Stupid question, but how do I check the event log?
August 27, 2004 2:10:37 AM

This is what the event log states:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xf82af78e, 0xf87940f0, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082604-01.dmp.

I installed 512 MB of new memory and it seemed to help a little, but then it rebooted again.

Any ideas? I am ready to just reload 98 and call it a day.
August 27, 2004 2:14:18 AM

I just noticed that I get a W32Time warning a few hours before each re-boot:

The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

The clock is 2 hours off after the re-boot.
August 27, 2004 6:34:57 PM

See the entry in the Microsoft Knowledgebase - .

It seems to center on a driver error. Make sure all your drivers are up to date.

<font color=green>****</font color=green> Never Assume <font color=red>ANYTHING</font color=red> <font color=green>****</font color=green>
August 30, 2004 4:15:30 PM

Stupid question, perhaps... but did you set your time zone correctly? That's the only way Windows will reset your clock.

<font color=red> If you design software that is fool-proof, only a fool will want to use it. </font color=red>
August 30, 2004 4:19:53 PM

Also, if you want to see the actual blue screen error come up and it not just reboot.. try this.

Open System Properties
- Advanced tab
- Startup and Recovery
- Uncheck "Automatically Restart"

This will at least halt the pc when you get the reboot and show ya onscreen... Just for SHITS and GIGGLES...

<font color=green>P4 2.4c @ 2.8
Asus P4P800
MSI R9800 Pro 128
1Gb DDR 2700 [Dual Channel]
80Gb WD </font color=green>

<font color=red>"Fo'Shizel Dats a Niceizel Rigizel = Nice Computer! " </font color=red>
September 8, 2004 7:35:36 PM

I originally did not reset the time zone after installing XP. I changed it and it still reboots about every 23 hours.

I will get to the blue screen and let you know what is says.

Usually get the W32time error after 17 hours or so and then it reboots about 8 hours after that and starts over. Very strange.
September 8, 2004 7:37:45 PM

Oh, yeah. FYI:

Did not have the problem with WIN 98.
Had the problem with WIN 2000.
Had the problem with XP, XPSP1 and now XPSP2.

I saw that SP2 had a fix for W32time and was hoping it would solve the problem, but no.

Thanks all for looking.
September 10, 2004 12:29:42 PM

OK, now we are getting somewhere. The blue screen showed that it is not W32time that is causing the reboot, it is my audio driver.

I have an ASUS P4S3333 motherboard with on-board audio (C-Media CMI8738). I had already updated it to use the XP driver from the ASUS site, so now what?

I went ahead and downloaded the XP driver and installed it agian just to make sure, but if that doesn't work, what do I do?

September 10, 2004 12:43:40 PM

Goto this site for more detail info.

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A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compability issues (which sometimes means a driver issue or a need for a BIOS upgrade).
“STOP 0x0000008e” Error Message During Windows XP Setup {KB 315335} Win XP
Games: “Stop” Error Message That References Nv4_disp.dll {KB 325730} Flight Simulator, other games (wth Nvidia-based video adapter)
Your Computer Stops Responding When You Use the Highlighter Feature & the Font Color Feature {KB 829578} Win XP

:cool: <font color=blue> I know nothing that is why i am here at THG!</font color=blue>