DESPERATE! Unable to log onto Computer!

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I have much info to pass on here and haven't written it before so I ask for
your patience with my lack of knowledge and proper language.
I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use Outlook
Express and Internet Explorer.
Mid-February I booted my computer and for the first time was met with a
request to enter a Password as Administrator. Previously, I had the system
set up so that no Password was required for logon. Also, I'd been using
another user account in my name without a password, and there was, as you're
aware, a Guest user account without password.

The only password I'd used before as Administrator was to set Privacy and
Security settings for internet. This password is not being accepted.

Furthermore, in consultion with phone-in MS Support, I tried accessing Setup
while booting by use of the Delete key. As I understand it, the hope was that
we could achieve access to the BIOS. Again, I was asked to "Enter Current
Password". Nothing has worked.
Microsoft advised that I must take the unit to the manufacturer. I've done
so, though no longer under warranty, and just yesterday was advised by the
shop tech there is nothing to be done other than uninstall the OS and start
over.

My concerns are:
1) I have on the hard drive approximately half the research and writing of a
book I'd been working on for several months (I should have been more diligent
in backing up the material externally but have done so with only a small
portion of the material). Also, my entire Address Book and other received
files are in the Outlook Express folders.
2) I no longer have all the diskettes needed to reinstall drivers.
3) If the shop tech can remove the OS, why can't I do it with MS Support
over the phone?
4) I received an email from the MS Customer Service Manager yesterday,
inviting me to contact their supprt technicians in order to resolve the
matter. Do they now know something they didn't during the many hours and
events I've spent with them on the phone this month? I will call them anyway
once I get my PC back.

The reason I haven't contacted this Newsgroup Forum was I had no computer
until yesterday. I took an old Pentium ll I had in the basement and after
dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
internet account.It is this unit I'm currently using.

Please forgive the length of this post and I hope I've supplied sufficient
info to enable someone to help me.

Thanking you in advance, I am...
Terry
--
Peaceis not to be pursued; it is a by-product of love.
32 answers Last reply
More about desperate unable computer
  1. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > I have much info to pass on here and haven't written it before so I ask
    for
    > your patience with my lack of knowledge and proper language.
    > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    Outlook
    > Express and Internet Explorer.
    > Mid-February I booted my computer and for the first time was met with a
    > request to enter a Password as Administrator. Previously, I had the system
    > set up so that no Password was required for logon. Also, I'd been using
    > another user account in my name without a password, and there was, as
    you're
    > aware, a Guest user account without password.
    >
    > The only password I'd used before as Administrator was to set Privacy and
    > Security settings for internet. This password is not being accepted.
    >
    > Furthermore, in consultion with phone-in MS Support, I tried accessing
    Setup
    > while booting by use of the Delete key. As I understand it, the hope was
    that
    > we could achieve access to the BIOS. Again, I was asked to "Enter Current
    > Password". Nothing has worked.
    > Microsoft advised that I must take the unit to the manufacturer. I've done
    > so, though no longer under warranty, and just yesterday was advised by the
    > shop tech there is nothing to be done other than uninstall the OS and
    start
    > over.
    >
    > My concerns are:
    > 1) I have on the hard drive approximately half the research and writing of
    a
    > book I'd been working on for several months (I should have been more
    diligent
    > in backing up the material externally but have done so with only a small
    > portion of the material). Also, my entire Address Book and other received
    > files are in the Outlook Express folders.
    > 2) I no longer have all the diskettes needed to reinstall drivers.
    > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > over the phone?
    > 4) I received an email from the MS Customer Service Manager yesterday,
    > inviting me to contact their supprt technicians in order to resolve the
    > matter. Do they now know something they didn't during the many hours and
    > events I've spent with them on the phone this month? I will call them
    anyway
    > once I get my PC back.
    >
    > The reason I haven't contacted this Newsgroup Forum was I had no computer
    > until yesterday. I took an old Pentium ll I had in the basement and after
    > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > internet account.It is this unit I'm currently using.
    >
    > Please forgive the length of this post and I hope I've supplied sufficient
    > info to enable someone to help me.
    >
    > Thanking you in advance, I am...
    > Terry
    > --
    > Peaceis not to be pursued; it is a by-product of love.

    First about the password request. Are you being asked for this just after
    the computer is started and before you see the Windows logo screen? If so
    then it is likely a BIOS password that is being asked for. It is possible
    that someone has accessed the BIOS and set a password that prevents your
    computer from booting. If you try booting off a Windows 98 Startup disk and
    you receive the same message then it is a BIOS password. You will need to
    clear the BIOS to remove the password. Consult your motherboard manual on
    how to do this. However the tech should have recognized this and advised you
    of it.

    If this is indeed a problem with the Administrator account you can try using
    this tool to remove any administrator password that exists
    http://www.webtree.ca/windowsxp/tools/ntpassword/ntpasswordhack.zip Just
    follow the instructions included.

    Failing the above you can still access your drive and get your data off of
    it. You need to have some basic hardware skills. Connect the drive to your
    Windows 98 system but ensure you set the jumper on the back of the drive to
    the Slave position. Because Windows 98 cannot read an NTFS formatted drive
    (which is likely what your XP drive is formatted as) you will need a tool.
    NTFS Reader for DOS should help. Download it from
    http://www.ntfs.com/products.htm . Boot with the NTFS Reader for DOS disc
    and use it to copy the files from your XP drive over to the drive on your
    Windows 98 system. You can later transfer them back to the XP machine when
    you get it up and running again.
    --

    Harry Ohrn MS-MVP [Shell/User]
    www.webtree.ca/windowsxp
  2. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thanks Harry,

    I will, in fact, copy your suggestions and see if the shop tech can learn
    something from it. However, there may be more to this than I know enough to
    tell you; it seems he mightshould have known of the options you supply here.

    I will certainly get back to the group to inform of my success or lack of
    it.

    Peace,
    Terry

    "Harry Ohrn" <harry---@webtree.ca> wrote in message
    news:e6HF7hPJFHA.1360@TK2MSFTNGP10.phx.gbl...
    > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > I have much info to pass on here and haven't written it before so I ask
    > for
    > > your patience with my lack of knowledge and proper language.
    > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > Outlook
    > > Express and Internet Explorer.
    > > Mid-February I booted my computer and for the first time was met with a
    > > request to enter a Password as Administrator. Previously, I had the
    system
    > > set up so that no Password was required for logon. Also, I'd been using
    > > another user account in my name without a password, and there was, as
    > you're
    > > aware, a Guest user account without password.
    > >
    > > The only password I'd used before as Administrator was to set Privacy
    and
    > > Security settings for internet. This password is not being accepted.
    > >
    > > Furthermore, in consultion with phone-in MS Support, I tried accessing
    > Setup
    > > while booting by use of the Delete key. As I understand it, the hope was
    > that
    > > we could achieve access to the BIOS. Again, I was asked to "Enter
    Current
    > > Password". Nothing has worked.
    > > Microsoft advised that I must take the unit to the manufacturer. I've
    done
    > > so, though no longer under warranty, and just yesterday was advised by
    the
    > > shop tech there is nothing to be done other than uninstall the OS and
    > start
    > > over.
    > >
    > > My concerns are:
    > > 1) I have on the hard drive approximately half the research and writing
    of
    > a
    > > book I'd been working on for several months (I should have been more
    > diligent
    > > in backing up the material externally but have done so with only a small
    > > portion of the material). Also, my entire Address Book and other
    received
    > > files are in the Outlook Express folders.
    > > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > > over the phone?
    > > 4) I received an email from the MS Customer Service Manager yesterday,
    > > inviting me to contact their supprt technicians in order to resolve the
    > > matter. Do they now know something they didn't during the many hours and
    > > events I've spent with them on the phone this month? I will call them
    > anyway
    > > once I get my PC back.
    > >
    > > The reason I haven't contacted this Newsgroup Forum was I had no
    computer
    > > until yesterday. I took an old Pentium ll I had in the basement and
    after
    > > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > > internet account.It is this unit I'm currently using.
    > >
    > > Please forgive the length of this post and I hope I've supplied
    sufficient
    > > info to enable someone to help me.
    > >
    > > Thanking you in advance, I am...
    > > Terry
    > > --
    > > Peaceis not to be pursued; it is a by-product of love.
    >
    > First about the password request. Are you being asked for this just after
    > the computer is started and before you see the Windows logo screen? If so
    > then it is likely a BIOS password that is being asked for. It is possible
    > that someone has accessed the BIOS and set a password that prevents your
    > computer from booting. If you try booting off a Windows 98 Startup disk
    and
    > you receive the same message then it is a BIOS password. You will need to
    > clear the BIOS to remove the password. Consult your motherboard manual on
    > how to do this. However the tech should have recognized this and advised
    you
    > of it.
    >
    > If this is indeed a problem with the Administrator account you can try
    using
    > this tool to remove any administrator password that exists
    > http://www.webtree.ca/windowsxp/tools/ntpassword/ntpasswordhack.zip Just
    > follow the instructions included.
    >
    > Failing the above you can still access your drive and get your data off of
    > it. You need to have some basic hardware skills. Connect the drive to your
    > Windows 98 system but ensure you set the jumper on the back of the drive
    to
    > the Slave position. Because Windows 98 cannot read an NTFS formatted drive
    > (which is likely what your XP drive is formatted as) you will need a tool.
    > NTFS Reader for DOS should help. Download it from
    > http://www.ntfs.com/products.htm . Boot with the NTFS Reader for DOS disc
    > and use it to copy the files from your XP drive over to the drive on your
    > Windows 98 system. You can later transfer them back to the XP machine when
    > you get it up and running again.
    > --
    >
    > Harry Ohrn MS-MVP [Shell/User]
    > www.webtree.ca/windowsxp
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    When this happened to me it was due to a faulty Windows update (yes,
    Microsoft do sometinmes get it wrong) . The one thing that worked instantly
    was to boot up using 'last configuration that worked' (hit the F8 key to get
    the relevant menu). This restored my access but unfortunately the rogue
    Update immediately reinstalled itself on the next bootup, putting me back to
    square one. The solution was to turn off auto update and uninstall the most
    recent download that had caused it (can't remember the file ref I'm sorry to
    say). I did this in Control Panel / Add/Remove Programs and TICK the box
    'show updates'.

    As for a permanent solution, I don't know of one. I just keep my fingers
    crossed and hope nothing really critical happens. Oh, and I never use
    Internet Explorer which is what most of these updates relate to.

    Don't know if this will help in your case but I hope it all comes out OK

    John

    "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >I have much info to pass on here and haven't written it before so I ask for
    > your patience with my lack of knowledge and proper language.
    > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > Outlook
    > Express and Internet Explorer.
    > Mid-February I booted my computer and for the first time was met with a
    > request to enter a Password as Administrator. Previously, I had the system
    > set up so that no Password was required for logon. Also, I'd been using
    > another user account in my name without a password, and there was, as
    > you're
    > aware, a Guest user account without password.
    >
    > The only password I'd used before as Administrator was to set Privacy and
    > Security settings for internet. This password is not being accepted.
    >
    > Furthermore, in consultion with phone-in MS Support, I tried accessing
    > Setup
    > while booting by use of the Delete key. As I understand it, the hope was
    > that
    > we could achieve access to the BIOS. Again, I was asked to "Enter Current
    > Password". Nothing has worked.
    > Microsoft advised that I must take the unit to the manufacturer. I've done
    > so, though no longer under warranty, and just yesterday was advised by the
    > shop tech there is nothing to be done other than uninstall the OS and
    > start
    > over.
    >
    > My concerns are:
    > 1) I have on the hard drive approximately half the research and writing of
    > a
    > book I'd been working on for several months (I should have been more
    > diligent
    > in backing up the material externally but have done so with only a small
    > portion of the material). Also, my entire Address Book and other received
    > files are in the Outlook Express folders.
    > 2) I no longer have all the diskettes needed to reinstall drivers.
    > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > over the phone?
    > 4) I received an email from the MS Customer Service Manager yesterday,
    > inviting me to contact their supprt technicians in order to resolve the
    > matter. Do they now know something they didn't during the many hours and
    > events I've spent with them on the phone this month? I will call them
    > anyway
    > once I get my PC back.
    >
    > The reason I haven't contacted this Newsgroup Forum was I had no computer
    > until yesterday. I took an old Pentium ll I had in the basement and after
    > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > internet account.It is this unit I'm currently using.
    >
    > Please forgive the length of this post and I hope I've supplied sufficient
    > info to enable someone to help me.
    >
    > Thanking you in advance, I am...
    > Terry
    > --
    > Peaceis not to be pursued; it is a by-product of love.
  4. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Hi John, Harry,

    I've retrieved the "sick" unit from the shop this evening and I think I'd
    like now to try dealing with it myself in consultation with you guys.

    However, I have no idea how to connect the Win XP drive to the Win 98 one.
    You've directed me to use a "jumper" and to ensure the humper is set to the
    Slave position. Could you help me with what exactly a jumper is and how to
    ensure I detect the Slave position?

    My Win XP went through a check disk on startup when I first activated it
    this evening, and I noted it was checking the FAT32 system in C. Does this
    mean I won't need to deploy the NTFS Reader for DOS disc I've downloaded?

    I have had no success in finding the manuals for the unit but look forward
    to doing this if you have the patience to assist.

    Thanks, Terry

    "John Rampling" <John@NOSPAM.com> wrote in message
    news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > When this happened to me it was due to a faulty Windows update (yes,
    > Microsoft do sometinmes get it wrong) . The one thing that worked
    instantly
    > was to boot up using 'last configuration that worked' (hit the F8 key to
    get
    > the relevant menu). This restored my access but unfortunately the rogue
    > Update immediately reinstalled itself on the next bootup, putting me back
    to
    > square one. The solution was to turn off auto update and uninstall the
    most
    > recent download that had caused it (can't remember the file ref I'm sorry
    to
    > say). I did this in Control Panel / Add/Remove Programs and TICK the box
    > 'show updates'.
    >
    > As for a permanent solution, I don't know of one. I just keep my fingers
    > crossed and hope nothing really critical happens. Oh, and I never use
    > Internet Explorer which is what most of these updates relate to.
    >
    > Don't know if this will help in your case but I hope it all comes out OK
    >
    > John
    >
    > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > >I have much info to pass on here and haven't written it before so I ask
    for
    > > your patience with my lack of knowledge and proper language.
    > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > > Outlook
    > > Express and Internet Explorer.
    > > Mid-February I booted my computer and for the first time was met with a
    > > request to enter a Password as Administrator. Previously, I had the
    system
    > > set up so that no Password was required for logon. Also, I'd been using
    > > another user account in my name without a password, and there was, as
    > > you're
    > > aware, a Guest user account without password.
    > >
    > > The only password I'd used before as Administrator was to set Privacy
    and
    > > Security settings for internet. This password is not being accepted.
    > >
    > > Furthermore, in consultion with phone-in MS Support, I tried accessing
    > > Setup
    > > while booting by use of the Delete key. As I understand it, the hope was
    > > that
    > > we could achieve access to the BIOS. Again, I was asked to "Enter
    Current
    > > Password". Nothing has worked.
    > > Microsoft advised that I must take the unit to the manufacturer. I've
    done
    > > so, though no longer under warranty, and just yesterday was advised by
    the
    > > shop tech there is nothing to be done other than uninstall the OS and
    > > start
    > > over.
    > >
    > > My concerns are:
    > > 1) I have on the hard drive approximately half the research and writing
    of
    > > a
    > > book I'd been working on for several months (I should have been more
    > > diligent
    > > in backing up the material externally but have done so with only a small
    > > portion of the material). Also, my entire Address Book and other
    received
    > > files are in the Outlook Express folders.
    > > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > > over the phone?
    > > 4) I received an email from the MS Customer Service Manager yesterday,
    > > inviting me to contact their supprt technicians in order to resolve the
    > > matter. Do they now know something they didn't during the many hours and
    > > events I've spent with them on the phone this month? I will call them
    > > anyway
    > > once I get my PC back.
    > >
    > > The reason I haven't contacted this Newsgroup Forum was I had no
    computer
    > > until yesterday. I took an old Pentium ll I had in the basement and
    after
    > > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > > internet account.It is this unit I'm currently using.
    > >
    > > Please forgive the length of this post and I hope I've supplied
    sufficient
    > > info to enable someone to help me.
    > >
    > > Thanking you in advance, I am...
    > > Terry
    > > --
    > > Peaceis not to be pursued; it is a by-product of love.
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Look at the topic "hard disk jumpers and connections".
    http://www.storagereview.com/guide2000/ref/hdd/op/jump.html

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > Hi John, Harry,
    >
    > I've retrieved the "sick" unit from the shop this evening and I think I'd
    > like now to try dealing with it myself in consultation with you guys.
    >
    > However, I have no idea how to connect the Win XP drive to the Win 98 one.
    > You've directed me to use a "jumper" and to ensure the humper is set to
    > the
    > Slave position. Could you help me with what exactly a jumper is and how to
    > ensure I detect the Slave position?
    >
    > My Win XP went through a check disk on startup when I first activated it
    > this evening, and I noted it was checking the FAT32 system in C. Does this
    > mean I won't need to deploy the NTFS Reader for DOS disc I've downloaded?
    >
    > I have had no success in finding the manuals for the unit but look forward
    > to doing this if you have the patience to assist.
    >
    > Thanks, Terry
    >
    > "John Rampling" <John@NOSPAM.com> wrote in message
    > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> When this happened to me it was due to a faulty Windows update (yes,
    >> Microsoft do sometinmes get it wrong) . The one thing that worked
    > instantly
    >> was to boot up using 'last configuration that worked' (hit the F8 key to
    > get
    >> the relevant menu). This restored my access but unfortunately the rogue
    >> Update immediately reinstalled itself on the next bootup, putting me back
    > to
    >> square one. The solution was to turn off auto update and uninstall the
    > most
    >> recent download that had caused it (can't remember the file ref I'm sorry
    > to
    >> say). I did this in Control Panel / Add/Remove Programs and TICK the box
    >> 'show updates'.
    >>
    >> As for a permanent solution, I don't know of one. I just keep my fingers
    >> crossed and hope nothing really critical happens. Oh, and I never use
    >> Internet Explorer which is what most of these updates relate to.
    >>
    >> Don't know if this will help in your case but I hope it all comes out OK
    >>
    >> John
    >>
    >> "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    >> news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> >I have much info to pass on here and haven't written it before so I ask
    > for
    >> > your patience with my lack of knowledge and proper language.
    >> > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    >> > Outlook
    >> > Express and Internet Explorer.
    >> > Mid-February I booted my computer and for the first time was met with a
    >> > request to enter a Password as Administrator. Previously, I had the
    > system
    >> > set up so that no Password was required for logon. Also, I'd been using
    >> > another user account in my name without a password, and there was, as
    >> > you're
    >> > aware, a Guest user account without password.
    >> >
    >> > The only password I'd used before as Administrator was to set Privacy
    > and
    >> > Security settings for internet. This password is not being accepted.
    >> >
    >> > Furthermore, in consultion with phone-in MS Support, I tried accessing
    >> > Setup
    >> > while booting by use of the Delete key. As I understand it, the hope
    >> > was
    >> > that
    >> > we could achieve access to the BIOS. Again, I was asked to "Enter
    > Current
    >> > Password". Nothing has worked.
    >> > Microsoft advised that I must take the unit to the manufacturer. I've
    > done
    >> > so, though no longer under warranty, and just yesterday was advised by
    > the
    >> > shop tech there is nothing to be done other than uninstall the OS and
    >> > start
    >> > over.
    >> >
    >> > My concerns are:
    >> > 1) I have on the hard drive approximately half the research and writing
    > of
    >> > a
    >> > book I'd been working on for several months (I should have been more
    >> > diligent
    >> > in backing up the material externally but have done so with only a
    >> > small
    >> > portion of the material). Also, my entire Address Book and other
    > received
    >> > files are in the Outlook Express folders.
    >> > 2) I no longer have all the diskettes needed to reinstall drivers.
    >> > 3) If the shop tech can remove the OS, why can't I do it with MS
    >> > Support
    >> > over the phone?
    >> > 4) I received an email from the MS Customer Service Manager yesterday,
    >> > inviting me to contact their supprt technicians in order to resolve the
    >> > matter. Do they now know something they didn't during the many hours
    >> > and
    >> > events I've spent with them on the phone this month? I will call them
    >> > anyway
    >> > once I get my PC back.
    >> >
    >> > The reason I haven't contacted this Newsgroup Forum was I had no
    > computer
    >> > until yesterday. I took an old Pentium ll I had in the basement and
    > after
    >> > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated
    >> > an
    >> > internet account.It is this unit I'm currently using.
    >> >
    >> > Please forgive the length of this post and I hope I've supplied
    > sufficient
    >> > info to enable someone to help me.
    >> >
    >> > Thanking you in advance, I am...
    >> > Terry
    >> > --
    >> > Peaceis not to be pursued; it is a by-product of love.
    >>
    >>
    >
    >
  6. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Hi again,

    Sorry but after clicking on the link below I get a "This Page Cannot Be
    Displayed" message. I tried accessing through the home page of
    storagereview.com but get the same results. I checked my Internet Security
    settings and all seems to be in order.

    I've been getting the same response with some of the links provided (not
    all) at the MS Knowledge Base sites and the aumha sites as I've been
    researching my options this evening.

    Thank you,
    Terry

    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:e0$2wRgJFHA.2396@TK2MSFTNGP12.phx.gbl...
    > Look at the topic "hard disk jumpers and connections".
    > http://www.storagereview.com/guide2000/ref/hdd/op/jump.html
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > Hi John, Harry,
    > >
    > > I've retrieved the "sick" unit from the shop this evening and I think
    I'd
    > > like now to try dealing with it myself in consultation with you guys.
    > >
    > > However, I have no idea how to connect the Win XP drive to the Win 98
    one.
    > > You've directed me to use a "jumper" and to ensure the humper is set to
    > > the
    > > Slave position. Could you help me with what exactly a jumper is and how
    to
    > > ensure I detect the Slave position?
    > >
    > > My Win XP went through a check disk on startup when I first activated it
    > > this evening, and I noted it was checking the FAT32 system in C. Does
    this
    > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    downloaded?
    > >
    > > I have had no success in finding the manuals for the unit but look
    forward
    > > to doing this if you have the patience to assist.
    > >
    > > Thanks, Terry
    > >
    > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > >> When this happened to me it was due to a faulty Windows update (yes,
    > >> Microsoft do sometinmes get it wrong) . The one thing that worked
    > > instantly
    > >> was to boot up using 'last configuration that worked' (hit the F8 key
    to
    > > get
    > >> the relevant menu). This restored my access but unfortunately the rogue
    > >> Update immediately reinstalled itself on the next bootup, putting me
    back
    > > to
    > >> square one. The solution was to turn off auto update and uninstall the
    > > most
    > >> recent download that had caused it (can't remember the file ref I'm
    sorry
    > > to
    > >> say). I did this in Control Panel / Add/Remove Programs and TICK the
    box
    > >> 'show updates'.
    > >>
    > >> As for a permanent solution, I don't know of one. I just keep my
    fingers
    > >> crossed and hope nothing really critical happens. Oh, and I never use
    > >> Internet Explorer which is what most of these updates relate to.
    > >>
    > >> Don't know if this will help in your case but I hope it all comes out
    OK
    > >>
    > >> John
    > >>
    > >> "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > >> news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > >> >I have much info to pass on here and haven't written it before so I
    ask
    > > for
    > >> > your patience with my lack of knowledge and proper language.
    > >> > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > >> > Outlook
    > >> > Express and Internet Explorer.
    > >> > Mid-February I booted my computer and for the first time was met with
    a
    > >> > request to enter a Password as Administrator. Previously, I had the
    > > system
    > >> > set up so that no Password was required for logon. Also, I'd been
    using
    > >> > another user account in my name without a password, and there was, as
    > >> > you're
    > >> > aware, a Guest user account without password.
    > >> >
    > >> > The only password I'd used before as Administrator was to set Privacy
    > > and
    > >> > Security settings for internet. This password is not being accepted.
    > >> >
    > >> > Furthermore, in consultion with phone-in MS Support, I tried
    accessing
    > >> > Setup
    > >> > while booting by use of the Delete key. As I understand it, the hope
    > >> > was
    > >> > that
    > >> > we could achieve access to the BIOS. Again, I was asked to "Enter
    > > Current
    > >> > Password". Nothing has worked.
    > >> > Microsoft advised that I must take the unit to the manufacturer. I've
    > > done
    > >> > so, though no longer under warranty, and just yesterday was advised
    by
    > > the
    > >> > shop tech there is nothing to be done other than uninstall the OS and
    > >> > start
    > >> > over.
    > >> >
    > >> > My concerns are:
    > >> > 1) I have on the hard drive approximately half the research and
    writing
    > > of
    > >> > a
    > >> > book I'd been working on for several months (I should have been more
    > >> > diligent
    > >> > in backing up the material externally but have done so with only a
    > >> > small
    > >> > portion of the material). Also, my entire Address Book and other
    > > received
    > >> > files are in the Outlook Express folders.
    > >> > 2) I no longer have all the diskettes needed to reinstall drivers.
    > >> > 3) If the shop tech can remove the OS, why can't I do it with MS
    > >> > Support
    > >> > over the phone?
    > >> > 4) I received an email from the MS Customer Service Manager
    yesterday,
    > >> > inviting me to contact their supprt technicians in order to resolve
    the
    > >> > matter. Do they now know something they didn't during the many hours
    > >> > and
    > >> > events I've spent with them on the phone this month? I will call them
    > >> > anyway
    > >> > once I get my PC back.
    > >> >
    > >> > The reason I haven't contacted this Newsgroup Forum was I had no
    > > computer
    > >> > until yesterday. I took an old Pentium ll I had in the basement and
    > > after
    > >> > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated
    > >> > an
    > >> > internet account.It is this unit I'm currently using.
    > >> >
    > >> > Please forgive the length of this post and I hope I've supplied
    > > sufficient
    > >> > info to enable someone to help me.
    > >> >
    > >> > Thanking you in advance, I am...
    > >> > Terry
    > >> > --
    > >> > Peaceis not to be pursued; it is a by-product of love.
    > >>
    > >>
    > >
    > >
    >
    >
  7. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    I've gotten through and am reading.
    Thank you.

    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:7AbYd.34103$JH1.1497563@news20.bellglobal.com...
    > Hi again,
    >
    > Sorry but after clicking on the link below I get a "This Page Cannot Be
    > Displayed" message. I tried accessing through the home page of
    > storagereview.com but get the same results. I checked my Internet Security
    > settings and all seems to be in order.
    >
    > I've been getting the same response with some of the links provided (not
    > all) at the MS Knowledge Base sites and the aumha sites as I've been
    > researching my options this evening.
    >
    > Thank you,
    > Terry
    >
    > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > news:e0$2wRgJFHA.2396@TK2MSFTNGP12.phx.gbl...
    > > Look at the topic "hard disk jumpers and connections".
    > > http://www.storagereview.com/guide2000/ref/hdd/op/jump.html
    > >
    > > --
    > > Colin Barnhorst [MVP Windows - Virtual Machine]
    > > (Reply to the group only unless otherwise requested)
    > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > > Hi John, Harry,
    > > >
    > > > I've retrieved the "sick" unit from the shop this evening and I think
    > I'd
    > > > like now to try dealing with it myself in consultation with you guys.
    > > >
    > > > However, I have no idea how to connect the Win XP drive to the Win 98
    > one.
    > > > You've directed me to use a "jumper" and to ensure the humper is set
    to
    > > > the
    > > > Slave position. Could you help me with what exactly a jumper is and
    how
    > to
    > > > ensure I detect the Slave position?
    > > >
    > > > My Win XP went through a check disk on startup when I first activated
    it
    > > > this evening, and I noted it was checking the FAT32 system in C. Does
    > this
    > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > downloaded?
    > > >
    > > > I have had no success in finding the manuals for the unit but look
    > forward
    > > > to doing this if you have the patience to assist.
    > > >
    > > > Thanks, Terry
    > > >
    > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > >> When this happened to me it was due to a faulty Windows update (yes,
    > > >> Microsoft do sometinmes get it wrong) . The one thing that worked
    > > > instantly
    > > >> was to boot up using 'last configuration that worked' (hit the F8 key
    > to
    > > > get
    > > >> the relevant menu). This restored my access but unfortunately the
    rogue
    > > >> Update immediately reinstalled itself on the next bootup, putting me
    > back
    > > > to
    > > >> square one. The solution was to turn off auto update and uninstall
    the
    > > > most
    > > >> recent download that had caused it (can't remember the file ref I'm
    > sorry
    > > > to
    > > >> say). I did this in Control Panel / Add/Remove Programs and TICK the
    > box
    > > >> 'show updates'.
    > > >>
    > > >> As for a permanent solution, I don't know of one. I just keep my
    > fingers
    > > >> crossed and hope nothing really critical happens. Oh, and I never use
    > > >> Internet Explorer which is what most of these updates relate to.
    > > >>
    > > >> Don't know if this will help in your case but I hope it all comes out
    > OK
    > > >>
    > > >> John
    > > >>
    > > >> "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > > >> news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > >> >I have much info to pass on here and haven't written it before so I
    > ask
    > > > for
    > > >> > your patience with my lack of knowledge and proper language.
    > > >> > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > > >> > Outlook
    > > >> > Express and Internet Explorer.
    > > >> > Mid-February I booted my computer and for the first time was met
    with
    > a
    > > >> > request to enter a Password as Administrator. Previously, I had the
    > > > system
    > > >> > set up so that no Password was required for logon. Also, I'd been
    > using
    > > >> > another user account in my name without a password, and there was,
    as
    > > >> > you're
    > > >> > aware, a Guest user account without password.
    > > >> >
    > > >> > The only password I'd used before as Administrator was to set
    Privacy
    > > > and
    > > >> > Security settings for internet. This password is not being
    accepted.
    > > >> >
    > > >> > Furthermore, in consultion with phone-in MS Support, I tried
    > accessing
    > > >> > Setup
    > > >> > while booting by use of the Delete key. As I understand it, the
    hope
    > > >> > was
    > > >> > that
    > > >> > we could achieve access to the BIOS. Again, I was asked to "Enter
    > > > Current
    > > >> > Password". Nothing has worked.
    > > >> > Microsoft advised that I must take the unit to the manufacturer.
    I've
    > > > done
    > > >> > so, though no longer under warranty, and just yesterday was advised
    > by
    > > > the
    > > >> > shop tech there is nothing to be done other than uninstall the OS
    and
    > > >> > start
    > > >> > over.
    > > >> >
    > > >> > My concerns are:
    > > >> > 1) I have on the hard drive approximately half the research and
    > writing
    > > > of
    > > >> > a
    > > >> > book I'd been working on for several months (I should have been
    more
    > > >> > diligent
    > > >> > in backing up the material externally but have done so with only a
    > > >> > small
    > > >> > portion of the material). Also, my entire Address Book and other
    > > > received
    > > >> > files are in the Outlook Express folders.
    > > >> > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > >> > 3) If the shop tech can remove the OS, why can't I do it with MS
    > > >> > Support
    > > >> > over the phone?
    > > >> > 4) I received an email from the MS Customer Service Manager
    > yesterday,
    > > >> > inviting me to contact their supprt technicians in order to resolve
    > the
    > > >> > matter. Do they now know something they didn't during the many
    hours
    > > >> > and
    > > >> > events I've spent with them on the phone this month? I will call
    them
    > > >> > anyway
    > > >> > once I get my PC back.
    > > >> >
    > > >> > The reason I haven't contacted this Newsgroup Forum was I had no
    > > > computer
    > > >> > until yesterday. I took an old Pentium ll I had in the basement and
    > > > after
    > > >> > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    activated
    > > >> > an
    > > >> > internet account.It is this unit I'm currently using.
    > > >> >
    > > >> > Please forgive the length of this post and I hope I've supplied
    > > > sufficient
    > > >> > info to enable someone to help me.
    > > >> >
    > > >> > Thanking you in advance, I am...
    > > >> > Terry
    > > >> > --
    > > >> > Peaceis not to be pursued; it is a by-product of love.
    > > >>
    > > >>
    > > >
    > > >
    > >
    > >
    >
    >
  8. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Whew! A great resource to learn valuable and otherwise never-known facts. I
    have looked at the hard drives from each unit (Win XP and Win 98) and can
    detect no markings to indicate which jumper setting would be the Slave
    postion. However, information from each derived through diagnostics software
    prior to this problem state that each are Master drive settings. Also, the
    pic of a standard jumper pin set in the storageview.com guide supports the
    premise that the pin setup is such that the far left is Master. If that
    premise is followed, then the second pin set is Slave.

    The guide states that if the Data Transfer cable is inadvertently plugged in
    upside down there is little possibility of doing harm to the unit, the unit
    simply won't work. Can I assume the same if I set the jumper to the second
    pin set for trial without markings to identify the pins? Or is there
    potential for damage?

    Also, I'm not sure how I am to join the two hard drives correctly by cable.
    The guide states that cables are generally 18" in length due to problems
    courted with cables longer, though cables are available in varying lengths
    (i.e. 24" and more). In addition to needing advice on where to connect the
    cables (on the Win Xp hard drive and the Win 98) I'm not sure a length of
    18" will be adequate.

    Currently, the cables on both have three connections, one end to the hard
    drive, middle to the CD Rom and the other end to the mothherboard.

    If you guys (and gals) still have the patience to assist me with this,
    you're certainly to be commended for your levels of personal peace (LOL).

    Thank you,
    Terry

    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:rFbYd.27054$fW4.851230@news20.bellglobal.com...
    > I've gotten through and am reading.
    > Thank you.
    >
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:7AbYd.34103$JH1.1497563@news20.bellglobal.com...
    > > Hi again,
    > >
    > > Sorry but after clicking on the link below I get a "This Page Cannot Be
    > > Displayed" message. I tried accessing through the home page of
    > > storagereview.com but get the same results. I checked my Internet
    Security
    > > settings and all seems to be in order.
    > >
    > > I've been getting the same response with some of the links provided (not
    > > all) at the MS Knowledge Base sites and the aumha sites as I've been
    > > researching my options this evening.
    > >
    > > Thank you,
    > > Terry
    > >
    > > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > > news:e0$2wRgJFHA.2396@TK2MSFTNGP12.phx.gbl...
    > > > Look at the topic "hard disk jumpers and connections".
    > > > http://www.storagereview.com/guide2000/ref/hdd/op/jump.html
    > > >
    > > > --
    > > > Colin Barnhorst [MVP Windows - Virtual Machine]
    > > > (Reply to the group only unless otherwise requested)
    > > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > > > Hi John, Harry,
    > > > >
    > > > > I've retrieved the "sick" unit from the shop this evening and I
    think
    > > I'd
    > > > > like now to try dealing with it myself in consultation with you
    guys.
    > > > >
    > > > > However, I have no idea how to connect the Win XP drive to the Win
    98
    > > one.
    > > > > You've directed me to use a "jumper" and to ensure the humper is set
    > to
    > > > > the
    > > > > Slave position. Could you help me with what exactly a jumper is and
    > how
    > > to
    > > > > ensure I detect the Slave position?
    > > > >
    > > > > My Win XP went through a check disk on startup when I first
    activated
    > it
    > > > > this evening, and I noted it was checking the FAT32 system in C.
    Does
    > > this
    > > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > > downloaded?
    > > > >
    > > > > I have had no success in finding the manuals for the unit but look
    > > forward
    > > > > to doing this if you have the patience to assist.
    > > > >
    > > > > Thanks, Terry
    > > > >
    > > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > > >> When this happened to me it was due to a faulty Windows update
    (yes,
    > > > >> Microsoft do sometinmes get it wrong) . The one thing that worked
    > > > > instantly
    > > > >> was to boot up using 'last configuration that worked' (hit the F8
    key
    > > to
    > > > > get
    > > > >> the relevant menu). This restored my access but unfortunately the
    > rogue
    > > > >> Update immediately reinstalled itself on the next bootup, putting
    me
    > > back
    > > > > to
    > > > >> square one. The solution was to turn off auto update and uninstall
    > the
    > > > > most
    > > > >> recent download that had caused it (can't remember the file ref I'm
    > > sorry
    > > > > to
    > > > >> say). I did this in Control Panel / Add/Remove Programs and TICK
    the
    > > box
    > > > >> 'show updates'.
    > > > >>
    > > > >> As for a permanent solution, I don't know of one. I just keep my
    > > fingers
    > > > >> crossed and hope nothing really critical happens. Oh, and I never
    use
    > > > >> Internet Explorer which is what most of these updates relate to.
    > > > >>
    > > > >> Don't know if this will help in your case but I hope it all comes
    out
    > > OK
    > > > >>
    > > > >> John
    > > > >>
    > > > >> "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    message
    > > > >> news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > > >> >I have much info to pass on here and haven't written it before so
    I
    > > ask
    > > > > for
    > > > >> > your patience with my lack of knowledge and proper language.
    > > > >> > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    use
    > > > >> > Outlook
    > > > >> > Express and Internet Explorer.
    > > > >> > Mid-February I booted my computer and for the first time was met
    > with
    > > a
    > > > >> > request to enter a Password as Administrator. Previously, I had
    the
    > > > > system
    > > > >> > set up so that no Password was required for logon. Also, I'd been
    > > using
    > > > >> > another user account in my name without a password, and there
    was,
    > as
    > > > >> > you're
    > > > >> > aware, a Guest user account without password.
    > > > >> >
    > > > >> > The only password I'd used before as Administrator was to set
    > Privacy
    > > > > and
    > > > >> > Security settings for internet. This password is not being
    > accepted.
    > > > >> >
    > > > >> > Furthermore, in consultion with phone-in MS Support, I tried
    > > accessing
    > > > >> > Setup
    > > > >> > while booting by use of the Delete key. As I understand it, the
    > hope
    > > > >> > was
    > > > >> > that
    > > > >> > we could achieve access to the BIOS. Again, I was asked to "Enter
    > > > > Current
    > > > >> > Password". Nothing has worked.
    > > > >> > Microsoft advised that I must take the unit to the manufacturer.
    > I've
    > > > > done
    > > > >> > so, though no longer under warranty, and just yesterday was
    advised
    > > by
    > > > > the
    > > > >> > shop tech there is nothing to be done other than uninstall the OS
    > and
    > > > >> > start
    > > > >> > over.
    > > > >> >
    > > > >> > My concerns are:
    > > > >> > 1) I have on the hard drive approximately half the research and
    > > writing
    > > > > of
    > > > >> > a
    > > > >> > book I'd been working on for several months (I should have been
    > more
    > > > >> > diligent
    > > > >> > in backing up the material externally but have done so with only
    a
    > > > >> > small
    > > > >> > portion of the material). Also, my entire Address Book and other
    > > > > received
    > > > >> > files are in the Outlook Express folders.
    > > > >> > 2) I no longer have all the diskettes needed to reinstall
    drivers.
    > > > >> > 3) If the shop tech can remove the OS, why can't I do it with MS
    > > > >> > Support
    > > > >> > over the phone?
    > > > >> > 4) I received an email from the MS Customer Service Manager
    > > yesterday,
    > > > >> > inviting me to contact their supprt technicians in order to
    resolve
    > > the
    > > > >> > matter. Do they now know something they didn't during the many
    > hours
    > > > >> > and
    > > > >> > events I've spent with them on the phone this month? I will call
    > them
    > > > >> > anyway
    > > > >> > once I get my PC back.
    > > > >> >
    > > > >> > The reason I haven't contacted this Newsgroup Forum was I had no
    > > > > computer
    > > > >> > until yesterday. I took an old Pentium ll I had in the basement
    and
    > > > > after
    > > > >> > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > activated
    > > > >> > an
    > > > >> > internet account.It is this unit I'm currently using.
    > > > >> >
    > > > >> > Please forgive the length of this post and I hope I've supplied
    > > > > sufficient
    > > > >> > info to enable someone to help me.
    > > > >> >
    > > > >> > Thanking you in advance, I am...
    > > > >> > Terry
    > > > >> > --
    > > > >> > Peaceis not to be pursued; it is a by-product of love.
    > > > >>
    > > > >>
    > > > >
    > > > >
    > > >
    > > >
    > >
    > >
    >
    >
  9. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    The drive manufacturers all supply diagrams for their drives on their
    websites. As far as you browsing issue, try running Start>All
    Programs>Accessories>System Tools>Disk Cleanup to clean out the internet
    cache. It can be reached from Tools in IE6 also if you are using IE6.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:lLjYd.27796$fW4.889595@news20.bellglobal.com...
    > Whew! A great resource to learn valuable and otherwise never-known facts.
    > I
    > have looked at the hard drives from each unit (Win XP and Win 98) and can
    > detect no markings to indicate which jumper setting would be the Slave
    > postion. However, information from each derived through diagnostics
    > software
    > prior to this problem state that each are Master drive settings. Also, the
    > pic of a standard jumper pin set in the storageview.com guide supports the
    > premise that the pin setup is such that the far left is Master. If that
    > premise is followed, then the second pin set is Slave.
    >
    > The guide states that if the Data Transfer cable is inadvertently plugged
    > in
    > upside down there is little possibility of doing harm to the unit, the
    > unit
    > simply won't work. Can I assume the same if I set the jumper to the second
    > pin set for trial without markings to identify the pins? Or is there
    > potential for damage?
    >
    > Also, I'm not sure how I am to join the two hard drives correctly by
    > cable.
    > The guide states that cables are generally 18" in length due to problems
    > courted with cables longer, though cables are available in varying lengths
    > (i.e. 24" and more). In addition to needing advice on where to connect the
    > cables (on the Win Xp hard drive and the Win 98) I'm not sure a length of
    > 18" will be adequate.
    >
    > Currently, the cables on both have three connections, one end to the hard
    > drive, middle to the CD Rom and the other end to the mothherboard.
    >
    > If you guys (and gals) still have the patience to assist me with this,
    > you're certainly to be commended for your levels of personal peace (LOL).
    >
    > Thank you,
    > Terry
    >
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:rFbYd.27054$fW4.851230@news20.bellglobal.com...
    >> I've gotten through and am reading.
    >> Thank you.
    >>
    >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> news:7AbYd.34103$JH1.1497563@news20.bellglobal.com...
    >> > Hi again,
    >> >
    >> > Sorry but after clicking on the link below I get a "This Page Cannot Be
    >> > Displayed" message. I tried accessing through the home page of
    >> > storagereview.com but get the same results. I checked my Internet
    > Security
    >> > settings and all seems to be in order.
    >> >
    >> > I've been getting the same response with some of the links provided
    >> > (not
    >> > all) at the MS Knowledge Base sites and the aumha sites as I've been
    >> > researching my options this evening.
    >> >
    >> > Thank you,
    >> > Terry
    >> >
    >> > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    >> > news:e0$2wRgJFHA.2396@TK2MSFTNGP12.phx.gbl...
    >> > > Look at the topic "hard disk jumpers and connections".
    >> > > http://www.storagereview.com/guide2000/ref/hdd/op/jump.html
    >> > >
    >> > > --
    >> > > Colin Barnhorst [MVP Windows - Virtual Machine]
    >> > > (Reply to the group only unless otherwise requested)
    >> > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> > > > Hi John, Harry,
    >> > > >
    >> > > > I've retrieved the "sick" unit from the shop this evening and I
    > think
    >> > I'd
    >> > > > like now to try dealing with it myself in consultation with you
    > guys.
    >> > > >
    >> > > > However, I have no idea how to connect the Win XP drive to the Win
    > 98
    >> > one.
    >> > > > You've directed me to use a "jumper" and to ensure the humper is
    >> > > > set
    >> to
    >> > > > the
    >> > > > Slave position. Could you help me with what exactly a jumper is and
    >> how
    >> > to
    >> > > > ensure I detect the Slave position?
    >> > > >
    >> > > > My Win XP went through a check disk on startup when I first
    > activated
    >> it
    >> > > > this evening, and I noted it was checking the FAT32 system in C.
    > Does
    >> > this
    >> > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    >> > downloaded?
    >> > > >
    >> > > > I have had no success in finding the manuals for the unit but look
    >> > forward
    >> > > > to doing this if you have the patience to assist.
    >> > > >
    >> > > > Thanks, Terry
    >> > > >
    >> > > > "John Rampling" <John@NOSPAM.com> wrote in message
    >> > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> > > >> When this happened to me it was due to a faulty Windows update
    > (yes,
    >> > > >> Microsoft do sometinmes get it wrong) . The one thing that worked
    >> > > > instantly
    >> > > >> was to boot up using 'last configuration that worked' (hit the F8
    > key
    >> > to
    >> > > > get
    >> > > >> the relevant menu). This restored my access but unfortunately the
    >> rogue
    >> > > >> Update immediately reinstalled itself on the next bootup, putting
    > me
    >> > back
    >> > > > to
    >> > > >> square one. The solution was to turn off auto update and uninstall
    >> the
    >> > > > most
    >> > > >> recent download that had caused it (can't remember the file ref
    >> > > >> I'm
    >> > sorry
    >> > > > to
    >> > > >> say). I did this in Control Panel / Add/Remove Programs and TICK
    > the
    >> > box
    >> > > >> 'show updates'.
    >> > > >>
    >> > > >> As for a permanent solution, I don't know of one. I just keep my
    >> > fingers
    >> > > >> crossed and hope nothing really critical happens. Oh, and I never
    > use
    >> > > >> Internet Explorer which is what most of these updates relate to.
    >> > > >>
    >> > > >> Don't know if this will help in your case but I hope it all comes
    > out
    >> > OK
    >> > > >>
    >> > > >> John
    >> > > >>
    >> > > >> "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > message
    >> > > >> news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> > > >> >I have much info to pass on here and haven't written it before so
    > I
    >> > ask
    >> > > > for
    >> > > >> > your patience with my lack of knowledge and proper language.
    >> > > >> > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    > use
    >> > > >> > Outlook
    >> > > >> > Express and Internet Explorer.
    >> > > >> > Mid-February I booted my computer and for the first time was met
    >> with
    >> > a
    >> > > >> > request to enter a Password as Administrator. Previously, I had
    > the
    >> > > > system
    >> > > >> > set up so that no Password was required for logon. Also, I'd
    >> > > >> > been
    >> > using
    >> > > >> > another user account in my name without a password, and there
    > was,
    >> as
    >> > > >> > you're
    >> > > >> > aware, a Guest user account without password.
    >> > > >> >
    >> > > >> > The only password I'd used before as Administrator was to set
    >> Privacy
    >> > > > and
    >> > > >> > Security settings for internet. This password is not being
    >> accepted.
    >> > > >> >
    >> > > >> > Furthermore, in consultion with phone-in MS Support, I tried
    >> > accessing
    >> > > >> > Setup
    >> > > >> > while booting by use of the Delete key. As I understand it, the
    >> hope
    >> > > >> > was
    >> > > >> > that
    >> > > >> > we could achieve access to the BIOS. Again, I was asked to
    >> > > >> > "Enter
    >> > > > Current
    >> > > >> > Password". Nothing has worked.
    >> > > >> > Microsoft advised that I must take the unit to the manufacturer.
    >> I've
    >> > > > done
    >> > > >> > so, though no longer under warranty, and just yesterday was
    > advised
    >> > by
    >> > > > the
    >> > > >> > shop tech there is nothing to be done other than uninstall the
    >> > > >> > OS
    >> and
    >> > > >> > start
    >> > > >> > over.
    >> > > >> >
    >> > > >> > My concerns are:
    >> > > >> > 1) I have on the hard drive approximately half the research and
    >> > writing
    >> > > > of
    >> > > >> > a
    >> > > >> > book I'd been working on for several months (I should have been
    >> more
    >> > > >> > diligent
    >> > > >> > in backing up the material externally but have done so with only
    > a
    >> > > >> > small
    >> > > >> > portion of the material). Also, my entire Address Book and other
    >> > > > received
    >> > > >> > files are in the Outlook Express folders.
    >> > > >> > 2) I no longer have all the diskettes needed to reinstall
    > drivers.
    >> > > >> > 3) If the shop tech can remove the OS, why can't I do it with MS
    >> > > >> > Support
    >> > > >> > over the phone?
    >> > > >> > 4) I received an email from the MS Customer Service Manager
    >> > yesterday,
    >> > > >> > inviting me to contact their supprt technicians in order to
    > resolve
    >> > the
    >> > > >> > matter. Do they now know something they didn't during the many
    >> hours
    >> > > >> > and
    >> > > >> > events I've spent with them on the phone this month? I will call
    >> them
    >> > > >> > anyway
    >> > > >> > once I get my PC back.
    >> > > >> >
    >> > > >> > The reason I haven't contacted this Newsgroup Forum was I had no
    >> > > > computer
    >> > > >> > until yesterday. I took an old Pentium ll I had in the basement
    > and
    >> > > > after
    >> > > >> > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >> activated
    >> > > >> > an
    >> > > >> > internet account.It is this unit I'm currently using.
    >> > > >> >
    >> > > >> > Please forgive the length of this post and I hope I've supplied
    >> > > > sufficient
    >> > > >> > info to enable someone to help me.
    >> > > >> >
    >> > > >> > Thanking you in advance, I am...
    >> > > >> > Terry
    >> > > >> > --
    >> > > >> > Peaceis not to be pursued; it is a by-product of love.
    >> > > >>
    >> > > >>
    >> > > >
    >> > > >
    >> > >
    >> > >
    >> >
    >> >
    >>
    >>
    >
    >
  10. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    If your XP drive is currently formatted as FAT32 that will ease the recovery
    process to be certain. All you should have to do is connect the drive to
    your older Windows 98 system as Windows 98 will read FAT32.

    It would help if I knew the make of Hard Drive you are using. Hard Drives
    tend to set the jumpers differently. Typically the Hard Drive should have a
    legend stamped on the Hard Drive case that shows the jumper settings. If
    your Hard Drive is a Maxtor then pull the jumper plug so there is no plug at
    all across the pins. If your drive is a different brand then do a search for
    it's jumper settings or post the brand here.

    As you can see a Hard Drive has 2 cables that plug in. One is wide and flat.
    This is typically called an IDE cable and connects to the computer's
    motherboard. The other is narrow and is generally white. It is typically
    called the power plug and is usually white with only 4 plug in connectors.
    It comes out of the power supply. Both the IDE cable and the power plug can
    only be inserted into the hard drive in one directions. If you notice the
    power plug it will have 2 tapered corners and 2 square corners. You
    literally cannot plug it in upside down. The IDE cable likely has a notch to
    facilitate the correct connection however you should note (possible faint)
    red stripe that runs the length of your IDE cable. This red stripe needs to
    be on the same side as the power plug. Once you plug in the IDE cable (red
    stripe to the right) and the power plug you can turn on the computer. You
    can even dangle the second drive just ensure it isn't touching the
    motherboard. A hard drive will run fine if it is upside down or on an angle
    so you don't have to screw it in place.

    Restart the computer and watch the POST screen ( the first screen that shows
    when the computer starts) Unless the BIOS is set to do a Quick Start or
    Display a logo during start-up you should see your devices listed. Ideally
    you will see something listed like:
    Primary Master detected: < your current Master should be named here>
    Primary Slave detected: < the drive you've connected from the XP system
    should be named here>
    Secondary Master detected: <possibly, but not always, your CD-Rom device
    will be listed>
    Secondary Slave detected: <none, or another device if you have one connect>

    If you see this then it is likely you have the drives connected correctly.
    Windows 98 should boot. If it doesn't or seems to take a very long time then
    it is likely you don't have your settings correct. If Windows 98 boots to
    the desktop it should auto detect the second hard drive as drive letter D:
    However if your second drive is actually formatted as NTFS or if it is not
    set correctly as slave it will not show.

    If it shows you can simply open it and copy the files you need from it to
    the C drive.


    --

    Harry Ohrn MS-MVP [Shell/User]
    www.webtree.ca/windowsxp


    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > Hi John, Harry,
    >
    > I've retrieved the "sick" unit from the shop this evening and I think I'd
    > like now to try dealing with it myself in consultation with you guys.
    >
    > However, I have no idea how to connect the Win XP drive to the Win 98 one.
    > You've directed me to use a "jumper" and to ensure the humper is set to
    the
    > Slave position. Could you help me with what exactly a jumper is and how to
    > ensure I detect the Slave position?
    >
    > My Win XP went through a check disk on startup when I first activated it
    > this evening, and I noted it was checking the FAT32 system in C. Does this
    > mean I won't need to deploy the NTFS Reader for DOS disc I've downloaded?
    >
    > I have had no success in finding the manuals for the unit but look forward
    > to doing this if you have the patience to assist.
    >
    > Thanks, Terry
    >
    > "John Rampling" <John@NOSPAM.com> wrote in message
    > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > When this happened to me it was due to a faulty Windows update (yes,
    > > Microsoft do sometinmes get it wrong) . The one thing that worked
    > instantly
    > > was to boot up using 'last configuration that worked' (hit the F8 key to
    > get
    > > the relevant menu). This restored my access but unfortunately the rogue
    > > Update immediately reinstalled itself on the next bootup, putting me
    back
    > to
    > > square one. The solution was to turn off auto update and uninstall the
    > most
    > > recent download that had caused it (can't remember the file ref I'm
    sorry
    > to
    > > say). I did this in Control Panel / Add/Remove Programs and TICK the box
    > > 'show updates'.
    > >
    > > As for a permanent solution, I don't know of one. I just keep my fingers
    > > crossed and hope nothing really critical happens. Oh, and I never use
    > > Internet Explorer which is what most of these updates relate to.
    > >
    > > Don't know if this will help in your case but I hope it all comes out OK
    > >
    > > John
    > >
    > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > >I have much info to pass on here and haven't written it before so I ask
    > for
    > > > your patience with my lack of knowledge and proper language.
    > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > > > Outlook
    > > > Express and Internet Explorer.
    > > > Mid-February I booted my computer and for the first time was met with
    a
    > > > request to enter a Password as Administrator. Previously, I had the
    > system
    > > > set up so that no Password was required for logon. Also, I'd been
    using
    > > > another user account in my name without a password, and there was, as
    > > > you're
    > > > aware, a Guest user account without password.
    > > >
    > > > The only password I'd used before as Administrator was to set Privacy
    > and
    > > > Security settings for internet. This password is not being accepted.
    > > >
    > > > Furthermore, in consultion with phone-in MS Support, I tried accessing
    > > > Setup
    > > > while booting by use of the Delete key. As I understand it, the hope
    was
    > > > that
    > > > we could achieve access to the BIOS. Again, I was asked to "Enter
    > Current
    > > > Password". Nothing has worked.
    > > > Microsoft advised that I must take the unit to the manufacturer. I've
    > done
    > > > so, though no longer under warranty, and just yesterday was advised by
    > the
    > > > shop tech there is nothing to be done other than uninstall the OS and
    > > > start
    > > > over.
    > > >
    > > > My concerns are:
    > > > 1) I have on the hard drive approximately half the research and
    writing
    > of
    > > > a
    > > > book I'd been working on for several months (I should have been more
    > > > diligent
    > > > in backing up the material externally but have done so with only a
    small
    > > > portion of the material). Also, my entire Address Book and other
    > received
    > > > files are in the Outlook Express folders.
    > > > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    Support
    > > > over the phone?
    > > > 4) I received an email from the MS Customer Service Manager yesterday,
    > > > inviting me to contact their supprt technicians in order to resolve
    the
    > > > matter. Do they now know something they didn't during the many hours
    and
    > > > events I've spent with them on the phone this month? I will call them
    > > > anyway
    > > > once I get my PC back.
    > > >
    > > > The reason I haven't contacted this Newsgroup Forum was I had no
    > computer
    > > > until yesterday. I took an old Pentium ll I had in the basement and
    > after
    > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated
    an
    > > > internet account.It is this unit I'm currently using.
    > > >
    > > > Please forgive the length of this post and I hope I've supplied
    > sufficient
    > > > info to enable someone to help me.
    > > >
    > > > Thanking you in advance, I am...
    > > > Terry
    > > > --
    > > > Peaceis not to be pursued; it is a by-product of love.
    > >
    > >
    >
    >
  11. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    I have identified both HDD's. The one with Win XP Pro is Fujitsu MPG3204AT.
    I've succeeded in getting a diagram of the jumper settings from the website.

    The even older one I'm currently using is a Quantum Fireball CR6.4A. I've
    left a post at the Tech forum on the HotHardware website. I was unsuccessful
    in finding a diagram and haven't received a reply yet.

    Am I to understand I can physically remove the HDD containing the data I
    want, from its PC chassis bracket? If so, that would certainly shorten the
    distance between the two HDD's. Can I then use the IDE cable by
    disconnecting the middle connector from the CD Rom, placing that connector
    to the HDD and the end connector (the one currently plugged into the HDD)
    run to the "receiving" HDD?

    Apologies for seeming dense, but I'm still not clear how the IDE cables
    between the two HDD's need to be positioned.

    Thanks,
    Terry

    "Harry Ohrn" <harry---@webtree.ca> wrote in message
    news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > If your XP drive is currently formatted as FAT32 that will ease the
    recovery
    > process to be certain. All you should have to do is connect the drive to
    > your older Windows 98 system as Windows 98 will read FAT32.
    >
    > It would help if I knew the make of Hard Drive you are using. Hard Drives
    > tend to set the jumpers differently. Typically the Hard Drive should have
    a
    > legend stamped on the Hard Drive case that shows the jumper settings. If
    > your Hard Drive is a Maxtor then pull the jumper plug so there is no plug
    at
    > all across the pins. If your drive is a different brand then do a search
    for
    > it's jumper settings or post the brand here.
    >
    > As you can see a Hard Drive has 2 cables that plug in. One is wide and
    flat.
    > This is typically called an IDE cable and connects to the computer's
    > motherboard. The other is narrow and is generally white. It is typically
    > called the power plug and is usually white with only 4 plug in connectors.
    > It comes out of the power supply. Both the IDE cable and the power plug
    can
    > only be inserted into the hard drive in one directions. If you notice the
    > power plug it will have 2 tapered corners and 2 square corners. You
    > literally cannot plug it in upside down. The IDE cable likely has a notch
    to
    > facilitate the correct connection however you should note (possible faint)
    > red stripe that runs the length of your IDE cable. This red stripe needs
    to
    > be on the same side as the power plug. Once you plug in the IDE cable (red
    > stripe to the right) and the power plug you can turn on the computer. You
    > can even dangle the second drive just ensure it isn't touching the
    > motherboard. A hard drive will run fine if it is upside down or on an
    angle
    > so you don't have to screw it in place.
    >
    > Restart the computer and watch the POST screen ( the first screen that
    shows
    > when the computer starts) Unless the BIOS is set to do a Quick Start or
    > Display a logo during start-up you should see your devices listed. Ideally
    > you will see something listed like:
    > Primary Master detected: < your current Master should be named here>
    > Primary Slave detected: < the drive you've connected from the XP system
    > should be named here>
    > Secondary Master detected: <possibly, but not always, your CD-Rom device
    > will be listed>
    > Secondary Slave detected: <none, or another device if you have one
    connect>
    >
    > If you see this then it is likely you have the drives connected correctly.
    > Windows 98 should boot. If it doesn't or seems to take a very long time
    then
    > it is likely you don't have your settings correct. If Windows 98 boots to
    > the desktop it should auto detect the second hard drive as drive letter D:
    > However if your second drive is actually formatted as NTFS or if it is not
    > set correctly as slave it will not show.
    >
    > If it shows you can simply open it and copy the files you need from it to
    > the C drive.
    >
    >
    >
    > --
    >
    > Harry Ohrn MS-MVP [Shell/User]
    > www.webtree.ca/windowsxp
    >
    >
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > Hi John, Harry,
    > >
    > > I've retrieved the "sick" unit from the shop this evening and I think
    I'd
    > > like now to try dealing with it myself in consultation with you guys.
    > >
    > > However, I have no idea how to connect the Win XP drive to the Win 98
    one.
    > > You've directed me to use a "jumper" and to ensure the humper is set to
    > the
    > > Slave position. Could you help me with what exactly a jumper is and how
    to
    > > ensure I detect the Slave position?
    > >
    > > My Win XP went through a check disk on startup when I first activated it
    > > this evening, and I noted it was checking the FAT32 system in C. Does
    this
    > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    downloaded?
    > >
    > > I have had no success in finding the manuals for the unit but look
    forward
    > > to doing this if you have the patience to assist.
    > >
    > > Thanks, Terry
    > >
    > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > > When this happened to me it was due to a faulty Windows update (yes,
    > > > Microsoft do sometinmes get it wrong) . The one thing that worked
    > > instantly
    > > > was to boot up using 'last configuration that worked' (hit the F8 key
    to
    > > get
    > > > the relevant menu). This restored my access but unfortunately the
    rogue
    > > > Update immediately reinstalled itself on the next bootup, putting me
    > back
    > > to
    > > > square one. The solution was to turn off auto update and uninstall the
    > > most
    > > > recent download that had caused it (can't remember the file ref I'm
    > sorry
    > > to
    > > > say). I did this in Control Panel / Add/Remove Programs and TICK the
    box
    > > > 'show updates'.
    > > >
    > > > As for a permanent solution, I don't know of one. I just keep my
    fingers
    > > > crossed and hope nothing really critical happens. Oh, and I never use
    > > > Internet Explorer which is what most of these updates relate to.
    > > >
    > > > Don't know if this will help in your case but I hope it all comes out
    OK
    > > >
    > > > John
    > > >
    > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > > >I have much info to pass on here and haven't written it before so I
    ask
    > > for
    > > > > your patience with my lack of knowledge and proper language.
    > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    > > > > Outlook
    > > > > Express and Internet Explorer.
    > > > > Mid-February I booted my computer and for the first time was met
    with
    > a
    > > > > request to enter a Password as Administrator. Previously, I had the
    > > system
    > > > > set up so that no Password was required for logon. Also, I'd been
    > using
    > > > > another user account in my name without a password, and there was,
    as
    > > > > you're
    > > > > aware, a Guest user account without password.
    > > > >
    > > > > The only password I'd used before as Administrator was to set
    Privacy
    > > and
    > > > > Security settings for internet. This password is not being accepted.
    > > > >
    > > > > Furthermore, in consultion with phone-in MS Support, I tried
    accessing
    > > > > Setup
    > > > > while booting by use of the Delete key. As I understand it, the hope
    > was
    > > > > that
    > > > > we could achieve access to the BIOS. Again, I was asked to "Enter
    > > Current
    > > > > Password". Nothing has worked.
    > > > > Microsoft advised that I must take the unit to the manufacturer.
    I've
    > > done
    > > > > so, though no longer under warranty, and just yesterday was advised
    by
    > > the
    > > > > shop tech there is nothing to be done other than uninstall the OS
    and
    > > > > start
    > > > > over.
    > > > >
    > > > > My concerns are:
    > > > > 1) I have on the hard drive approximately half the research and
    > writing
    > > of
    > > > > a
    > > > > book I'd been working on for several months (I should have been more
    > > > > diligent
    > > > > in backing up the material externally but have done so with only a
    > small
    > > > > portion of the material). Also, my entire Address Book and other
    > > received
    > > > > files are in the Outlook Express folders.
    > > > > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    > Support
    > > > > over the phone?
    > > > > 4) I received an email from the MS Customer Service Manager
    yesterday,
    > > > > inviting me to contact their supprt technicians in order to resolve
    > the
    > > > > matter. Do they now know something they didn't during the many hours
    > and
    > > > > events I've spent with them on the phone this month? I will call
    them
    > > > > anyway
    > > > > once I get my PC back.
    > > > >
    > > > > The reason I haven't contacted this Newsgroup Forum was I had no
    > > computer
    > > > > until yesterday. I took an old Pentium ll I had in the basement and
    > > after
    > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    activated
    > an
    > > > > internet account.It is this unit I'm currently using.
    > > > >
    > > > > Please forgive the length of this post and I hope I've supplied
    > > sufficient
    > > > > info to enable someone to help me.
    > > > >
    > > > > Thanking you in advance, I am...
    > > > > Terry
    > > > > --
    > > > > Peaceis not to be pursued; it is a by-product of love.
    > > >
    > > >
    > >
    > >
    >
    >
  12. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Quantum Fireball diagrams are on the Maxtor website.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >I have identified both HDD's. The one with Win XP Pro is Fujitsu MPG3204AT.
    > I've succeeded in getting a diagram of the jumper settings from the
    > website.
    >
    > The even older one I'm currently using is a Quantum Fireball CR6.4A. I've
    > left a post at the Tech forum on the HotHardware website. I was
    > unsuccessful
    > in finding a diagram and haven't received a reply yet.
    >
    > Am I to understand I can physically remove the HDD containing the data I
    > want, from its PC chassis bracket? If so, that would certainly shorten the
    > distance between the two HDD's. Can I then use the IDE cable by
    > disconnecting the middle connector from the CD Rom, placing that connector
    > to the HDD and the end connector (the one currently plugged into the HDD)
    > run to the "receiving" HDD?
    >
    > Apologies for seeming dense, but I'm still not clear how the IDE cables
    > between the two HDD's need to be positioned.
    >
    > Thanks,
    > Terry
    >
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >> If your XP drive is currently formatted as FAT32 that will ease the
    > recovery
    >> process to be certain. All you should have to do is connect the drive to
    >> your older Windows 98 system as Windows 98 will read FAT32.
    >>
    >> It would help if I knew the make of Hard Drive you are using. Hard Drives
    >> tend to set the jumpers differently. Typically the Hard Drive should have
    > a
    >> legend stamped on the Hard Drive case that shows the jumper settings. If
    >> your Hard Drive is a Maxtor then pull the jumper plug so there is no plug
    > at
    >> all across the pins. If your drive is a different brand then do a search
    > for
    >> it's jumper settings or post the brand here.
    >>
    >> As you can see a Hard Drive has 2 cables that plug in. One is wide and
    > flat.
    >> This is typically called an IDE cable and connects to the computer's
    >> motherboard. The other is narrow and is generally white. It is typically
    >> called the power plug and is usually white with only 4 plug in
    >> connectors.
    >> It comes out of the power supply. Both the IDE cable and the power plug
    > can
    >> only be inserted into the hard drive in one directions. If you notice the
    >> power plug it will have 2 tapered corners and 2 square corners. You
    >> literally cannot plug it in upside down. The IDE cable likely has a notch
    > to
    >> facilitate the correct connection however you should note (possible
    >> faint)
    >> red stripe that runs the length of your IDE cable. This red stripe needs
    > to
    >> be on the same side as the power plug. Once you plug in the IDE cable
    >> (red
    >> stripe to the right) and the power plug you can turn on the computer. You
    >> can even dangle the second drive just ensure it isn't touching the
    >> motherboard. A hard drive will run fine if it is upside down or on an
    > angle
    >> so you don't have to screw it in place.
    >>
    >> Restart the computer and watch the POST screen ( the first screen that
    > shows
    >> when the computer starts) Unless the BIOS is set to do a Quick Start or
    >> Display a logo during start-up you should see your devices listed.
    >> Ideally
    >> you will see something listed like:
    >> Primary Master detected: < your current Master should be named here>
    >> Primary Slave detected: < the drive you've connected from the XP system
    >> should be named here>
    >> Secondary Master detected: <possibly, but not always, your CD-Rom device
    >> will be listed>
    >> Secondary Slave detected: <none, or another device if you have one
    > connect>
    >>
    >> If you see this then it is likely you have the drives connected
    >> correctly.
    >> Windows 98 should boot. If it doesn't or seems to take a very long time
    > then
    >> it is likely you don't have your settings correct. If Windows 98 boots to
    >> the desktop it should auto detect the second hard drive as drive letter
    >> D:
    >> However if your second drive is actually formatted as NTFS or if it is
    >> not
    >> set correctly as slave it will not show.
    >>
    >> If it shows you can simply open it and copy the files you need from it to
    >> the C drive.
    >>
    >>
    >>
    >> --
    >>
    >> Harry Ohrn MS-MVP [Shell/User]
    >> www.webtree.ca/windowsxp
    >>
    >>
    >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> > Hi John, Harry,
    >> >
    >> > I've retrieved the "sick" unit from the shop this evening and I think
    > I'd
    >> > like now to try dealing with it myself in consultation with you guys.
    >> >
    >> > However, I have no idea how to connect the Win XP drive to the Win 98
    > one.
    >> > You've directed me to use a "jumper" and to ensure the humper is set to
    >> the
    >> > Slave position. Could you help me with what exactly a jumper is and how
    > to
    >> > ensure I detect the Slave position?
    >> >
    >> > My Win XP went through a check disk on startup when I first activated
    >> > it
    >> > this evening, and I noted it was checking the FAT32 system in C. Does
    > this
    >> > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > downloaded?
    >> >
    >> > I have had no success in finding the manuals for the unit but look
    > forward
    >> > to doing this if you have the patience to assist.
    >> >
    >> > Thanks, Terry
    >> >
    >> > "John Rampling" <John@NOSPAM.com> wrote in message
    >> > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> > > When this happened to me it was due to a faulty Windows update (yes,
    >> > > Microsoft do sometinmes get it wrong) . The one thing that worked
    >> > instantly
    >> > > was to boot up using 'last configuration that worked' (hit the F8 key
    > to
    >> > get
    >> > > the relevant menu). This restored my access but unfortunately the
    > rogue
    >> > > Update immediately reinstalled itself on the next bootup, putting me
    >> back
    >> > to
    >> > > square one. The solution was to turn off auto update and uninstall
    >> > > the
    >> > most
    >> > > recent download that had caused it (can't remember the file ref I'm
    >> sorry
    >> > to
    >> > > say). I did this in Control Panel / Add/Remove Programs and TICK the
    > box
    >> > > 'show updates'.
    >> > >
    >> > > As for a permanent solution, I don't know of one. I just keep my
    > fingers
    >> > > crossed and hope nothing really critical happens. Oh, and I never use
    >> > > Internet Explorer which is what most of these updates relate to.
    >> > >
    >> > > Don't know if this will help in your case but I hope it all comes out
    > OK
    >> > >
    >> > > John
    >> > >
    >> > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    >> > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> > > >I have much info to pass on here and haven't written it before so I
    > ask
    >> > for
    >> > > > your patience with my lack of knowledge and proper language.
    >> > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use
    >> > > > Outlook
    >> > > > Express and Internet Explorer.
    >> > > > Mid-February I booted my computer and for the first time was met
    > with
    >> a
    >> > > > request to enter a Password as Administrator. Previously, I had the
    >> > system
    >> > > > set up so that no Password was required for logon. Also, I'd been
    >> using
    >> > > > another user account in my name without a password, and there was,
    > as
    >> > > > you're
    >> > > > aware, a Guest user account without password.
    >> > > >
    >> > > > The only password I'd used before as Administrator was to set
    > Privacy
    >> > and
    >> > > > Security settings for internet. This password is not being
    >> > > > accepted.
    >> > > >
    >> > > > Furthermore, in consultion with phone-in MS Support, I tried
    > accessing
    >> > > > Setup
    >> > > > while booting by use of the Delete key. As I understand it, the
    >> > > > hope
    >> was
    >> > > > that
    >> > > > we could achieve access to the BIOS. Again, I was asked to "Enter
    >> > Current
    >> > > > Password". Nothing has worked.
    >> > > > Microsoft advised that I must take the unit to the manufacturer.
    > I've
    >> > done
    >> > > > so, though no longer under warranty, and just yesterday was advised
    > by
    >> > the
    >> > > > shop tech there is nothing to be done other than uninstall the OS
    > and
    >> > > > start
    >> > > > over.
    >> > > >
    >> > > > My concerns are:
    >> > > > 1) I have on the hard drive approximately half the research and
    >> writing
    >> > of
    >> > > > a
    >> > > > book I'd been working on for several months (I should have been
    >> > > > more
    >> > > > diligent
    >> > > > in backing up the material externally but have done so with only a
    >> small
    >> > > > portion of the material). Also, my entire Address Book and other
    >> > received
    >> > > > files are in the Outlook Express folders.
    >> > > > 2) I no longer have all the diskettes needed to reinstall drivers.
    >> > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    >> Support
    >> > > > over the phone?
    >> > > > 4) I received an email from the MS Customer Service Manager
    > yesterday,
    >> > > > inviting me to contact their supprt technicians in order to resolve
    >> the
    >> > > > matter. Do they now know something they didn't during the many
    >> > > > hours
    >> and
    >> > > > events I've spent with them on the phone this month? I will call
    > them
    >> > > > anyway
    >> > > > once I get my PC back.
    >> > > >
    >> > > > The reason I haven't contacted this Newsgroup Forum was I had no
    >> > computer
    >> > > > until yesterday. I took an old Pentium ll I had in the basement and
    >> > after
    >> > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > activated
    >> an
    >> > > > internet account.It is this unit I'm currently using.
    >> > > >
    >> > > > Please forgive the length of this post and I hope I've supplied
    >> > sufficient
    >> > > > info to enable someone to help me.
    >> > > >
    >> > > > Thanking you in advance, I am...
    >> > > > Terry
    >> > > > --
    >> > > > Peaceis not to be pursued; it is a by-product of love.
    >> > >
    >> > >
    >> >
    >> >
    >>
    >>
    >
    >
  13. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    If you can't get around the problem with a password reset utility like:
    http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html then do a
    parallel installation of XP.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;316941#4

    DON'T delete/create partitions or format when you install! Just install
    XP to a different folder.

    John

    Peaceworks wrote:
    > I have much info to pass on here and haven't written it before so I ask for
    > your patience with my lack of knowledge and proper language.
    > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use Outlook
    > Express and Internet Explorer.
    > Mid-February I booted my computer and for the first time was met with a
    > request to enter a Password as Administrator. Previously, I had the system
    > set up so that no Password was required for logon. Also, I'd been using
    > another user account in my name without a password, and there was, as you're
    > aware, a Guest user account without password.
    >
    > The only password I'd used before as Administrator was to set Privacy and
    > Security settings for internet. This password is not being accepted.
    >
    > Furthermore, in consultion with phone-in MS Support, I tried accessing Setup
    > while booting by use of the Delete key. As I understand it, the hope was that
    > we could achieve access to the BIOS. Again, I was asked to "Enter Current
    > Password". Nothing has worked.
    > Microsoft advised that I must take the unit to the manufacturer. I've done
    > so, though no longer under warranty, and just yesterday was advised by the
    > shop tech there is nothing to be done other than uninstall the OS and start
    > over.
    >
    > My concerns are:
    > 1) I have on the hard drive approximately half the research and writing of a
    > book I'd been working on for several months (I should have been more diligent
    > in backing up the material externally but have done so with only a small
    > portion of the material). Also, my entire Address Book and other received
    > files are in the Outlook Express folders.
    > 2) I no longer have all the diskettes needed to reinstall drivers.
    > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > over the phone?
    > 4) I received an email from the MS Customer Service Manager yesterday,
    > inviting me to contact their supprt technicians in order to resolve the
    > matter. Do they now know something they didn't during the many hours and
    > events I've spent with them on the phone this month? I will call them anyway
    > once I get my PC back.
    >
    > The reason I haven't contacted this Newsgroup Forum was I had no computer
    > until yesterday. I took an old Pentium ll I had in the basement and after
    > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > internet account.It is this unit I'm currently using.
    >
    > Please forgive the length of this post and I hope I've supplied sufficient
    > info to enable someone to help me.
    >
    > Thanking you in advance, I am...
    > Terry
  14. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thanks,
    I have the jumper diagrams now. Both HDD's were set Primary Master at
    factory, I take it. So, if I understand correctly, the XP drive needs to be
    set at Slave while the receiving drive remains at factory set?

    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:us4WepoJFHA.2980@TK2MSFTNGP10.phx.gbl...
    > Quantum Fireball diagrams are on the Maxtor website.
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > >I have identified both HDD's. The one with Win XP Pro is Fujitsu
    MPG3204AT.
    > > I've succeeded in getting a diagram of the jumper settings from the
    > > website.
    > >
    > > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    I've
    > > left a post at the Tech forum on the HotHardware website. I was
    > > unsuccessful
    > > in finding a diagram and haven't received a reply yet.
    > >
    > > Am I to understand I can physically remove the HDD containing the data I
    > > want, from its PC chassis bracket? If so, that would certainly shorten
    the
    > > distance between the two HDD's. Can I then use the IDE cable by
    > > disconnecting the middle connector from the CD Rom, placing that
    connector
    > > to the HDD and the end connector (the one currently plugged into the
    HDD)
    > > run to the "receiving" HDD?
    > >
    > > Apologies for seeming dense, but I'm still not clear how the IDE cables
    > > between the two HDD's need to be positioned.
    > >
    > > Thanks,
    > > Terry
    > >
    > > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > >> If your XP drive is currently formatted as FAT32 that will ease the
    > > recovery
    > >> process to be certain. All you should have to do is connect the drive
    to
    > >> your older Windows 98 system as Windows 98 will read FAT32.
    > >>
    > >> It would help if I knew the make of Hard Drive you are using. Hard
    Drives
    > >> tend to set the jumpers differently. Typically the Hard Drive should
    have
    > > a
    > >> legend stamped on the Hard Drive case that shows the jumper settings.
    If
    > >> your Hard Drive is a Maxtor then pull the jumper plug so there is no
    plug
    > > at
    > >> all across the pins. If your drive is a different brand then do a
    search
    > > for
    > >> it's jumper settings or post the brand here.
    > >>
    > >> As you can see a Hard Drive has 2 cables that plug in. One is wide and
    > > flat.
    > >> This is typically called an IDE cable and connects to the computer's
    > >> motherboard. The other is narrow and is generally white. It is
    typically
    > >> called the power plug and is usually white with only 4 plug in
    > >> connectors.
    > >> It comes out of the power supply. Both the IDE cable and the power plug
    > > can
    > >> only be inserted into the hard drive in one directions. If you notice
    the
    > >> power plug it will have 2 tapered corners and 2 square corners. You
    > >> literally cannot plug it in upside down. The IDE cable likely has a
    notch
    > > to
    > >> facilitate the correct connection however you should note (possible
    > >> faint)
    > >> red stripe that runs the length of your IDE cable. This red stripe
    needs
    > > to
    > >> be on the same side as the power plug. Once you plug in the IDE cable
    > >> (red
    > >> stripe to the right) and the power plug you can turn on the computer.
    You
    > >> can even dangle the second drive just ensure it isn't touching the
    > >> motherboard. A hard drive will run fine if it is upside down or on an
    > > angle
    > >> so you don't have to screw it in place.
    > >>
    > >> Restart the computer and watch the POST screen ( the first screen that
    > > shows
    > >> when the computer starts) Unless the BIOS is set to do a Quick Start or
    > >> Display a logo during start-up you should see your devices listed.
    > >> Ideally
    > >> you will see something listed like:
    > >> Primary Master detected: < your current Master should be named here>
    > >> Primary Slave detected: < the drive you've connected from the XP system
    > >> should be named here>
    > >> Secondary Master detected: <possibly, but not always, your CD-Rom
    device
    > >> will be listed>
    > >> Secondary Slave detected: <none, or another device if you have one
    > > connect>
    > >>
    > >> If you see this then it is likely you have the drives connected
    > >> correctly.
    > >> Windows 98 should boot. If it doesn't or seems to take a very long time
    > > then
    > >> it is likely you don't have your settings correct. If Windows 98 boots
    to
    > >> the desktop it should auto detect the second hard drive as drive letter
    > >> D:
    > >> However if your second drive is actually formatted as NTFS or if it is
    > >> not
    > >> set correctly as slave it will not show.
    > >>
    > >> If it shows you can simply open it and copy the files you need from it
    to
    > >> the C drive.
    > >>
    > >>
    > >>
    > >> --
    > >>
    > >> Harry Ohrn MS-MVP [Shell/User]
    > >> www.webtree.ca/windowsxp
    > >>
    > >>
    > >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >> news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > >> > Hi John, Harry,
    > >> >
    > >> > I've retrieved the "sick" unit from the shop this evening and I think
    > > I'd
    > >> > like now to try dealing with it myself in consultation with you guys.
    > >> >
    > >> > However, I have no idea how to connect the Win XP drive to the Win 98
    > > one.
    > >> > You've directed me to use a "jumper" and to ensure the humper is set
    to
    > >> the
    > >> > Slave position. Could you help me with what exactly a jumper is and
    how
    > > to
    > >> > ensure I detect the Slave position?
    > >> >
    > >> > My Win XP went through a check disk on startup when I first activated
    > >> > it
    > >> > this evening, and I noted it was checking the FAT32 system in C. Does
    > > this
    > >> > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > > downloaded?
    > >> >
    > >> > I have had no success in finding the manuals for the unit but look
    > > forward
    > >> > to doing this if you have the patience to assist.
    > >> >
    > >> > Thanks, Terry
    > >> >
    > >> > "John Rampling" <John@NOSPAM.com> wrote in message
    > >> > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > >> > > When this happened to me it was due to a faulty Windows update
    (yes,
    > >> > > Microsoft do sometinmes get it wrong) . The one thing that worked
    > >> > instantly
    > >> > > was to boot up using 'last configuration that worked' (hit the F8
    key
    > > to
    > >> > get
    > >> > > the relevant menu). This restored my access but unfortunately the
    > > rogue
    > >> > > Update immediately reinstalled itself on the next bootup, putting
    me
    > >> back
    > >> > to
    > >> > > square one. The solution was to turn off auto update and uninstall
    > >> > > the
    > >> > most
    > >> > > recent download that had caused it (can't remember the file ref I'm
    > >> sorry
    > >> > to
    > >> > > say). I did this in Control Panel / Add/Remove Programs and TICK
    the
    > > box
    > >> > > 'show updates'.
    > >> > >
    > >> > > As for a permanent solution, I don't know of one. I just keep my
    > > fingers
    > >> > > crossed and hope nothing really critical happens. Oh, and I never
    use
    > >> > > Internet Explorer which is what most of these updates relate to.
    > >> > >
    > >> > > Don't know if this will help in your case but I hope it all comes
    out
    > > OK
    > >> > >
    > >> > > John
    > >> > >
    > >> > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    message
    > >> > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > >> > > >I have much info to pass on here and haven't written it before so
    I
    > > ask
    > >> > for
    > >> > > > your patience with my lack of knowledge and proper language.
    > >> > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    use
    > >> > > > Outlook
    > >> > > > Express and Internet Explorer.
    > >> > > > Mid-February I booted my computer and for the first time was met
    > > with
    > >> a
    > >> > > > request to enter a Password as Administrator. Previously, I had
    the
    > >> > system
    > >> > > > set up so that no Password was required for logon. Also, I'd been
    > >> using
    > >> > > > another user account in my name without a password, and there
    was,
    > > as
    > >> > > > you're
    > >> > > > aware, a Guest user account without password.
    > >> > > >
    > >> > > > The only password I'd used before as Administrator was to set
    > > Privacy
    > >> > and
    > >> > > > Security settings for internet. This password is not being
    > >> > > > accepted.
    > >> > > >
    > >> > > > Furthermore, in consultion with phone-in MS Support, I tried
    > > accessing
    > >> > > > Setup
    > >> > > > while booting by use of the Delete key. As I understand it, the
    > >> > > > hope
    > >> was
    > >> > > > that
    > >> > > > we could achieve access to the BIOS. Again, I was asked to "Enter
    > >> > Current
    > >> > > > Password". Nothing has worked.
    > >> > > > Microsoft advised that I must take the unit to the manufacturer.
    > > I've
    > >> > done
    > >> > > > so, though no longer under warranty, and just yesterday was
    advised
    > > by
    > >> > the
    > >> > > > shop tech there is nothing to be done other than uninstall the OS
    > > and
    > >> > > > start
    > >> > > > over.
    > >> > > >
    > >> > > > My concerns are:
    > >> > > > 1) I have on the hard drive approximately half the research and
    > >> writing
    > >> > of
    > >> > > > a
    > >> > > > book I'd been working on for several months (I should have been
    > >> > > > more
    > >> > > > diligent
    > >> > > > in backing up the material externally but have done so with only
    a
    > >> small
    > >> > > > portion of the material). Also, my entire Address Book and other
    > >> > received
    > >> > > > files are in the Outlook Express folders.
    > >> > > > 2) I no longer have all the diskettes needed to reinstall
    drivers.
    > >> > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    > >> Support
    > >> > > > over the phone?
    > >> > > > 4) I received an email from the MS Customer Service Manager
    > > yesterday,
    > >> > > > inviting me to contact their supprt technicians in order to
    resolve
    > >> the
    > >> > > > matter. Do they now know something they didn't during the many
    > >> > > > hours
    > >> and
    > >> > > > events I've spent with them on the phone this month? I will call
    > > them
    > >> > > > anyway
    > >> > > > once I get my PC back.
    > >> > > >
    > >> > > > The reason I haven't contacted this Newsgroup Forum was I had no
    > >> > computer
    > >> > > > until yesterday. I took an old Pentium ll I had in the basement
    and
    > >> > after
    > >> > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > > activated
    > >> an
    > >> > > > internet account.It is this unit I'm currently using.
    > >> > > >
    > >> > > > Please forgive the length of this post and I hope I've supplied
    > >> > sufficient
    > >> > > > info to enable someone to help me.
    > >> > > >
    > >> > > > Thanking you in advance, I am...
    > >> > > > Terry
    > >> > > > --
    > >> > > > Peaceis not to be pursued; it is a by-product of love.
    > >> > >
    > >> > >
    > >> >
    > >> >
    > >>
    > >>
    > >
    > >
    >
    >
  15. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    On an IDE cable the drive on the end connector gets the Master setting. The
    drive at the middle connector of the cable gets the Slave or Cable Select
    setting.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:GSpYd.35680$JH1.1640447@news20.bellglobal.com...
    > Thanks,
    > I have the jumper diagrams now. Both HDD's were set Primary Master at
    > factory, I take it. So, if I understand correctly, the XP drive needs to
    > be
    > set at Slave while the receiving drive remains at factory set?
    >
    > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > news:us4WepoJFHA.2980@TK2MSFTNGP10.phx.gbl...
    >> Quantum Fireball diagrams are on the Maxtor website.
    >>
    >> --
    >> Colin Barnhorst [MVP Windows - Virtual Machine]
    >> (Reply to the group only unless otherwise requested)
    >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >> >I have identified both HDD's. The one with Win XP Pro is Fujitsu
    > MPG3204AT.
    >> > I've succeeded in getting a diagram of the jumper settings from the
    >> > website.
    >> >
    >> > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    > I've
    >> > left a post at the Tech forum on the HotHardware website. I was
    >> > unsuccessful
    >> > in finding a diagram and haven't received a reply yet.
    >> >
    >> > Am I to understand I can physically remove the HDD containing the data
    >> > I
    >> > want, from its PC chassis bracket? If so, that would certainly shorten
    > the
    >> > distance between the two HDD's. Can I then use the IDE cable by
    >> > disconnecting the middle connector from the CD Rom, placing that
    > connector
    >> > to the HDD and the end connector (the one currently plugged into the
    > HDD)
    >> > run to the "receiving" HDD?
    >> >
    >> > Apologies for seeming dense, but I'm still not clear how the IDE cables
    >> > between the two HDD's need to be positioned.
    >> >
    >> > Thanks,
    >> > Terry
    >> >
    >> > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    >> > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >> >> If your XP drive is currently formatted as FAT32 that will ease the
    >> > recovery
    >> >> process to be certain. All you should have to do is connect the drive
    > to
    >> >> your older Windows 98 system as Windows 98 will read FAT32.
    >> >>
    >> >> It would help if I knew the make of Hard Drive you are using. Hard
    > Drives
    >> >> tend to set the jumpers differently. Typically the Hard Drive should
    > have
    >> > a
    >> >> legend stamped on the Hard Drive case that shows the jumper settings.
    > If
    >> >> your Hard Drive is a Maxtor then pull the jumper plug so there is no
    > plug
    >> > at
    >> >> all across the pins. If your drive is a different brand then do a
    > search
    >> > for
    >> >> it's jumper settings or post the brand here.
    >> >>
    >> >> As you can see a Hard Drive has 2 cables that plug in. One is wide and
    >> > flat.
    >> >> This is typically called an IDE cable and connects to the computer's
    >> >> motherboard. The other is narrow and is generally white. It is
    > typically
    >> >> called the power plug and is usually white with only 4 plug in
    >> >> connectors.
    >> >> It comes out of the power supply. Both the IDE cable and the power
    >> >> plug
    >> > can
    >> >> only be inserted into the hard drive in one directions. If you notice
    > the
    >> >> power plug it will have 2 tapered corners and 2 square corners. You
    >> >> literally cannot plug it in upside down. The IDE cable likely has a
    > notch
    >> > to
    >> >> facilitate the correct connection however you should note (possible
    >> >> faint)
    >> >> red stripe that runs the length of your IDE cable. This red stripe
    > needs
    >> > to
    >> >> be on the same side as the power plug. Once you plug in the IDE cable
    >> >> (red
    >> >> stripe to the right) and the power plug you can turn on the computer.
    > You
    >> >> can even dangle the second drive just ensure it isn't touching the
    >> >> motherboard. A hard drive will run fine if it is upside down or on an
    >> > angle
    >> >> so you don't have to screw it in place.
    >> >>
    >> >> Restart the computer and watch the POST screen ( the first screen that
    >> > shows
    >> >> when the computer starts) Unless the BIOS is set to do a Quick Start
    >> >> or
    >> >> Display a logo during start-up you should see your devices listed.
    >> >> Ideally
    >> >> you will see something listed like:
    >> >> Primary Master detected: < your current Master should be named here>
    >> >> Primary Slave detected: < the drive you've connected from the XP
    >> >> system
    >> >> should be named here>
    >> >> Secondary Master detected: <possibly, but not always, your CD-Rom
    > device
    >> >> will be listed>
    >> >> Secondary Slave detected: <none, or another device if you have one
    >> > connect>
    >> >>
    >> >> If you see this then it is likely you have the drives connected
    >> >> correctly.
    >> >> Windows 98 should boot. If it doesn't or seems to take a very long
    >> >> time
    >> > then
    >> >> it is likely you don't have your settings correct. If Windows 98 boots
    > to
    >> >> the desktop it should auto detect the second hard drive as drive
    >> >> letter
    >> >> D:
    >> >> However if your second drive is actually formatted as NTFS or if it is
    >> >> not
    >> >> set correctly as slave it will not show.
    >> >>
    >> >> If it shows you can simply open it and copy the files you need from it
    > to
    >> >> the C drive.
    >> >>
    >> >>
    >> >>
    >> >> --
    >> >>
    >> >> Harry Ohrn MS-MVP [Shell/User]
    >> >> www.webtree.ca/windowsxp
    >> >>
    >> >>
    >> >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> >> news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> >> > Hi John, Harry,
    >> >> >
    >> >> > I've retrieved the "sick" unit from the shop this evening and I
    >> >> > think
    >> > I'd
    >> >> > like now to try dealing with it myself in consultation with you
    >> >> > guys.
    >> >> >
    >> >> > However, I have no idea how to connect the Win XP drive to the Win
    >> >> > 98
    >> > one.
    >> >> > You've directed me to use a "jumper" and to ensure the humper is set
    > to
    >> >> the
    >> >> > Slave position. Could you help me with what exactly a jumper is and
    > how
    >> > to
    >> >> > ensure I detect the Slave position?
    >> >> >
    >> >> > My Win XP went through a check disk on startup when I first
    >> >> > activated
    >> >> > it
    >> >> > this evening, and I noted it was checking the FAT32 system in C.
    >> >> > Does
    >> > this
    >> >> > mean I won't need to deploy the NTFS Reader for DOS disc I've
    >> > downloaded?
    >> >> >
    >> >> > I have had no success in finding the manuals for the unit but look
    >> > forward
    >> >> > to doing this if you have the patience to assist.
    >> >> >
    >> >> > Thanks, Terry
    >> >> >
    >> >> > "John Rampling" <John@NOSPAM.com> wrote in message
    >> >> > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> >> > > When this happened to me it was due to a faulty Windows update
    > (yes,
    >> >> > > Microsoft do sometinmes get it wrong) . The one thing that worked
    >> >> > instantly
    >> >> > > was to boot up using 'last configuration that worked' (hit the F8
    > key
    >> > to
    >> >> > get
    >> >> > > the relevant menu). This restored my access but unfortunately the
    >> > rogue
    >> >> > > Update immediately reinstalled itself on the next bootup, putting
    > me
    >> >> back
    >> >> > to
    >> >> > > square one. The solution was to turn off auto update and uninstall
    >> >> > > the
    >> >> > most
    >> >> > > recent download that had caused it (can't remember the file ref
    >> >> > > I'm
    >> >> sorry
    >> >> > to
    >> >> > > say). I did this in Control Panel / Add/Remove Programs and TICK
    > the
    >> > box
    >> >> > > 'show updates'.
    >> >> > >
    >> >> > > As for a permanent solution, I don't know of one. I just keep my
    >> > fingers
    >> >> > > crossed and hope nothing really critical happens. Oh, and I never
    > use
    >> >> > > Internet Explorer which is what most of these updates relate to.
    >> >> > >
    >> >> > > Don't know if this will help in your case but I hope it all comes
    > out
    >> > OK
    >> >> > >
    >> >> > > John
    >> >> > >
    >> >> > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > message
    >> >> > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> >> > > >I have much info to pass on here and haven't written it before so
    > I
    >> > ask
    >> >> > for
    >> >> > > > your patience with my lack of knowledge and proper language.
    >> >> > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    > use
    >> >> > > > Outlook
    >> >> > > > Express and Internet Explorer.
    >> >> > > > Mid-February I booted my computer and for the first time was met
    >> > with
    >> >> a
    >> >> > > > request to enter a Password as Administrator. Previously, I had
    > the
    >> >> > system
    >> >> > > > set up so that no Password was required for logon. Also, I'd
    >> >> > > > been
    >> >> using
    >> >> > > > another user account in my name without a password, and there
    > was,
    >> > as
    >> >> > > > you're
    >> >> > > > aware, a Guest user account without password.
    >> >> > > >
    >> >> > > > The only password I'd used before as Administrator was to set
    >> > Privacy
    >> >> > and
    >> >> > > > Security settings for internet. This password is not being
    >> >> > > > accepted.
    >> >> > > >
    >> >> > > > Furthermore, in consultion with phone-in MS Support, I tried
    >> > accessing
    >> >> > > > Setup
    >> >> > > > while booting by use of the Delete key. As I understand it, the
    >> >> > > > hope
    >> >> was
    >> >> > > > that
    >> >> > > > we could achieve access to the BIOS. Again, I was asked to
    >> >> > > > "Enter
    >> >> > Current
    >> >> > > > Password". Nothing has worked.
    >> >> > > > Microsoft advised that I must take the unit to the manufacturer.
    >> > I've
    >> >> > done
    >> >> > > > so, though no longer under warranty, and just yesterday was
    > advised
    >> > by
    >> >> > the
    >> >> > > > shop tech there is nothing to be done other than uninstall the
    >> >> > > > OS
    >> > and
    >> >> > > > start
    >> >> > > > over.
    >> >> > > >
    >> >> > > > My concerns are:
    >> >> > > > 1) I have on the hard drive approximately half the research and
    >> >> writing
    >> >> > of
    >> >> > > > a
    >> >> > > > book I'd been working on for several months (I should have been
    >> >> > > > more
    >> >> > > > diligent
    >> >> > > > in backing up the material externally but have done so with only
    > a
    >> >> small
    >> >> > > > portion of the material). Also, my entire Address Book and other
    >> >> > received
    >> >> > > > files are in the Outlook Express folders.
    >> >> > > > 2) I no longer have all the diskettes needed to reinstall
    > drivers.
    >> >> > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    >> >> Support
    >> >> > > > over the phone?
    >> >> > > > 4) I received an email from the MS Customer Service Manager
    >> > yesterday,
    >> >> > > > inviting me to contact their supprt technicians in order to
    > resolve
    >> >> the
    >> >> > > > matter. Do they now know something they didn't during the many
    >> >> > > > hours
    >> >> and
    >> >> > > > events I've spent with them on the phone this month? I will call
    >> > them
    >> >> > > > anyway
    >> >> > > > once I get my PC back.
    >> >> > > >
    >> >> > > > The reason I haven't contacted this Newsgroup Forum was I had no
    >> >> > computer
    >> >> > > > until yesterday. I took an old Pentium ll I had in the basement
    > and
    >> >> > after
    >> >> > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >> > activated
    >> >> an
    >> >> > > > internet account.It is this unit I'm currently using.
    >> >> > > >
    >> >> > > > Please forgive the length of this post and I hope I've supplied
    >> >> > sufficient
    >> >> > > > info to enable someone to help me.
    >> >> > > >
    >> >> > > > Thanking you in advance, I am...
    >> >> > > > Terry
    >> >> > > > --
    >> >> > > > Peaceis not to be pursued; it is a by-product of love.
    >> >> > >
    >> >> > >
    >> >> >
    >> >> >
    >> >>
    >> >>
    >> >
    >> >
    >>
    >>
    >
    >
  16. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:

    > On an IDE cable the drive on the end connector gets the Master
    > setting. The drive at the middle connector of the cable gets
    > the
    > Slave or Cable Select setting.


    I'm anything but a hardware expert, so take anything I say here
    with a grain of salt. But my understanding is that if you're not
    using cable select, the position of the drive on the cable is
    irrelevant. It's the jumper settings that determine which is
    master and which is slave; whether the drive is at the end of the
    cable or in the middle means nothing.

    --
    Ken Blake - Microsoft MVP Windows: Shell/User
    Please reply to the newsgroup
  17. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Now, I know I'm going to sound even more dense. I have the XP drive set at
    Slave. The Win 98 at Master. The IDE cable on the Win 98 drive has one end
    plugged into it, the middle to the CD drive, ans the other end to the
    motherboard. Where do I plug in the XP drive and take power from?

    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:#esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl...
    > On an IDE cable the drive on the end connector gets the Master setting.
    The
    > drive at the middle connector of the cable gets the Slave or Cable Select
    > setting.
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:GSpYd.35680$JH1.1640447@news20.bellglobal.com...
    > > Thanks,
    > > I have the jumper diagrams now. Both HDD's were set Primary Master at
    > > factory, I take it. So, if I understand correctly, the XP drive needs to
    > > be
    > > set at Slave while the receiving drive remains at factory set?
    > >
    > > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > > news:us4WepoJFHA.2980@TK2MSFTNGP10.phx.gbl...
    > >> Quantum Fireball diagrams are on the Maxtor website.
    > >>
    > >> --
    > >> Colin Barnhorst [MVP Windows - Virtual Machine]
    > >> (Reply to the group only unless otherwise requested)
    > >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >> news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > >> >I have identified both HDD's. The one with Win XP Pro is Fujitsu
    > > MPG3204AT.
    > >> > I've succeeded in getting a diagram of the jumper settings from the
    > >> > website.
    > >> >
    > >> > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    > > I've
    > >> > left a post at the Tech forum on the HotHardware website. I was
    > >> > unsuccessful
    > >> > in finding a diagram and haven't received a reply yet.
    > >> >
    > >> > Am I to understand I can physically remove the HDD containing the
    data
    > >> > I
    > >> > want, from its PC chassis bracket? If so, that would certainly
    shorten
    > > the
    > >> > distance between the two HDD's. Can I then use the IDE cable by
    > >> > disconnecting the middle connector from the CD Rom, placing that
    > > connector
    > >> > to the HDD and the end connector (the one currently plugged into the
    > > HDD)
    > >> > run to the "receiving" HDD?
    > >> >
    > >> > Apologies for seeming dense, but I'm still not clear how the IDE
    cables
    > >> > between the two HDD's need to be positioned.
    > >> >
    > >> > Thanks,
    > >> > Terry
    > >> >
    > >> > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > >> > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > >> >> If your XP drive is currently formatted as FAT32 that will ease the
    > >> > recovery
    > >> >> process to be certain. All you should have to do is connect the
    drive
    > > to
    > >> >> your older Windows 98 system as Windows 98 will read FAT32.
    > >> >>
    > >> >> It would help if I knew the make of Hard Drive you are using. Hard
    > > Drives
    > >> >> tend to set the jumpers differently. Typically the Hard Drive should
    > > have
    > >> > a
    > >> >> legend stamped on the Hard Drive case that shows the jumper
    settings.
    > > If
    > >> >> your Hard Drive is a Maxtor then pull the jumper plug so there is no
    > > plug
    > >> > at
    > >> >> all across the pins. If your drive is a different brand then do a
    > > search
    > >> > for
    > >> >> it's jumper settings or post the brand here.
    > >> >>
    > >> >> As you can see a Hard Drive has 2 cables that plug in. One is wide
    and
    > >> > flat.
    > >> >> This is typically called an IDE cable and connects to the computer's
    > >> >> motherboard. The other is narrow and is generally white. It is
    > > typically
    > >> >> called the power plug and is usually white with only 4 plug in
    > >> >> connectors.
    > >> >> It comes out of the power supply. Both the IDE cable and the power
    > >> >> plug
    > >> > can
    > >> >> only be inserted into the hard drive in one directions. If you
    notice
    > > the
    > >> >> power plug it will have 2 tapered corners and 2 square corners. You
    > >> >> literally cannot plug it in upside down. The IDE cable likely has a
    > > notch
    > >> > to
    > >> >> facilitate the correct connection however you should note (possible
    > >> >> faint)
    > >> >> red stripe that runs the length of your IDE cable. This red stripe
    > > needs
    > >> > to
    > >> >> be on the same side as the power plug. Once you plug in the IDE
    cable
    > >> >> (red
    > >> >> stripe to the right) and the power plug you can turn on the
    computer.
    > > You
    > >> >> can even dangle the second drive just ensure it isn't touching the
    > >> >> motherboard. A hard drive will run fine if it is upside down or on
    an
    > >> > angle
    > >> >> so you don't have to screw it in place.
    > >> >>
    > >> >> Restart the computer and watch the POST screen ( the first screen
    that
    > >> > shows
    > >> >> when the computer starts) Unless the BIOS is set to do a Quick Start
    > >> >> or
    > >> >> Display a logo during start-up you should see your devices listed.
    > >> >> Ideally
    > >> >> you will see something listed like:
    > >> >> Primary Master detected: < your current Master should be named here>
    > >> >> Primary Slave detected: < the drive you've connected from the XP
    > >> >> system
    > >> >> should be named here>
    > >> >> Secondary Master detected: <possibly, but not always, your CD-Rom
    > > device
    > >> >> will be listed>
    > >> >> Secondary Slave detected: <none, or another device if you have one
    > >> > connect>
    > >> >>
    > >> >> If you see this then it is likely you have the drives connected
    > >> >> correctly.
    > >> >> Windows 98 should boot. If it doesn't or seems to take a very long
    > >> >> time
    > >> > then
    > >> >> it is likely you don't have your settings correct. If Windows 98
    boots
    > > to
    > >> >> the desktop it should auto detect the second hard drive as drive
    > >> >> letter
    > >> >> D:
    > >> >> However if your second drive is actually formatted as NTFS or if it
    is
    > >> >> not
    > >> >> set correctly as slave it will not show.
    > >> >>
    > >> >> If it shows you can simply open it and copy the files you need from
    it
    > > to
    > >> >> the C drive.
    > >> >>
    > >> >>
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Harry Ohrn MS-MVP [Shell/User]
    > >> >> www.webtree.ca/windowsxp
    > >> >>
    > >> >>
    > >> >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >> >> news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > >> >> > Hi John, Harry,
    > >> >> >
    > >> >> > I've retrieved the "sick" unit from the shop this evening and I
    > >> >> > think
    > >> > I'd
    > >> >> > like now to try dealing with it myself in consultation with you
    > >> >> > guys.
    > >> >> >
    > >> >> > However, I have no idea how to connect the Win XP drive to the Win
    > >> >> > 98
    > >> > one.
    > >> >> > You've directed me to use a "jumper" and to ensure the humper is
    set
    > > to
    > >> >> the
    > >> >> > Slave position. Could you help me with what exactly a jumper is
    and
    > > how
    > >> > to
    > >> >> > ensure I detect the Slave position?
    > >> >> >
    > >> >> > My Win XP went through a check disk on startup when I first
    > >> >> > activated
    > >> >> > it
    > >> >> > this evening, and I noted it was checking the FAT32 system in C.
    > >> >> > Does
    > >> > this
    > >> >> > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > >> > downloaded?
    > >> >> >
    > >> >> > I have had no success in finding the manuals for the unit but look
    > >> > forward
    > >> >> > to doing this if you have the patience to assist.
    > >> >> >
    > >> >> > Thanks, Terry
    > >> >> >
    > >> >> > "John Rampling" <John@NOSPAM.com> wrote in message
    > >> >> > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > >> >> > > When this happened to me it was due to a faulty Windows update
    > > (yes,
    > >> >> > > Microsoft do sometinmes get it wrong) . The one thing that
    worked
    > >> >> > instantly
    > >> >> > > was to boot up using 'last configuration that worked' (hit the
    F8
    > > key
    > >> > to
    > >> >> > get
    > >> >> > > the relevant menu). This restored my access but unfortunately
    the
    > >> > rogue
    > >> >> > > Update immediately reinstalled itself on the next bootup,
    putting
    > > me
    > >> >> back
    > >> >> > to
    > >> >> > > square one. The solution was to turn off auto update and
    uninstall
    > >> >> > > the
    > >> >> > most
    > >> >> > > recent download that had caused it (can't remember the file ref
    > >> >> > > I'm
    > >> >> sorry
    > >> >> > to
    > >> >> > > say). I did this in Control Panel / Add/Remove Programs and TICK
    > > the
    > >> > box
    > >> >> > > 'show updates'.
    > >> >> > >
    > >> >> > > As for a permanent solution, I don't know of one. I just keep my
    > >> > fingers
    > >> >> > > crossed and hope nothing really critical happens. Oh, and I
    never
    > > use
    > >> >> > > Internet Explorer which is what most of these updates relate to.
    > >> >> > >
    > >> >> > > Don't know if this will help in your case but I hope it all
    comes
    > > out
    > >> > OK
    > >> >> > >
    > >> >> > > John
    > >> >> > >
    > >> >> > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > > message
    > >> >> > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > >> >> > > >I have much info to pass on here and haven't written it before
    so
    > > I
    > >> > ask
    > >> >> > for
    > >> >> > > > your patience with my lack of knowledge and proper language.
    > >> >> > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB.
    I
    > > use
    > >> >> > > > Outlook
    > >> >> > > > Express and Internet Explorer.
    > >> >> > > > Mid-February I booted my computer and for the first time was
    met
    > >> > with
    > >> >> a
    > >> >> > > > request to enter a Password as Administrator. Previously, I
    had
    > > the
    > >> >> > system
    > >> >> > > > set up so that no Password was required for logon. Also, I'd
    > >> >> > > > been
    > >> >> using
    > >> >> > > > another user account in my name without a password, and there
    > > was,
    > >> > as
    > >> >> > > > you're
    > >> >> > > > aware, a Guest user account without password.
    > >> >> > > >
    > >> >> > > > The only password I'd used before as Administrator was to set
    > >> > Privacy
    > >> >> > and
    > >> >> > > > Security settings for internet. This password is not being
    > >> >> > > > accepted.
    > >> >> > > >
    > >> >> > > > Furthermore, in consultion with phone-in MS Support, I tried
    > >> > accessing
    > >> >> > > > Setup
    > >> >> > > > while booting by use of the Delete key. As I understand it,
    the
    > >> >> > > > hope
    > >> >> was
    > >> >> > > > that
    > >> >> > > > we could achieve access to the BIOS. Again, I was asked to
    > >> >> > > > "Enter
    > >> >> > Current
    > >> >> > > > Password". Nothing has worked.
    > >> >> > > > Microsoft advised that I must take the unit to the
    manufacturer.
    > >> > I've
    > >> >> > done
    > >> >> > > > so, though no longer under warranty, and just yesterday was
    > > advised
    > >> > by
    > >> >> > the
    > >> >> > > > shop tech there is nothing to be done other than uninstall the
    > >> >> > > > OS
    > >> > and
    > >> >> > > > start
    > >> >> > > > over.
    > >> >> > > >
    > >> >> > > > My concerns are:
    > >> >> > > > 1) I have on the hard drive approximately half the research
    and
    > >> >> writing
    > >> >> > of
    > >> >> > > > a
    > >> >> > > > book I'd been working on for several months (I should have
    been
    > >> >> > > > more
    > >> >> > > > diligent
    > >> >> > > > in backing up the material externally but have done so with
    only
    > > a
    > >> >> small
    > >> >> > > > portion of the material). Also, my entire Address Book and
    other
    > >> >> > received
    > >> >> > > > files are in the Outlook Express folders.
    > >> >> > > > 2) I no longer have all the diskettes needed to reinstall
    > > drivers.
    > >> >> > > > 3) If the shop tech can remove the OS, why can't I do it with
    MS
    > >> >> Support
    > >> >> > > > over the phone?
    > >> >> > > > 4) I received an email from the MS Customer Service Manager
    > >> > yesterday,
    > >> >> > > > inviting me to contact their supprt technicians in order to
    > > resolve
    > >> >> the
    > >> >> > > > matter. Do they now know something they didn't during the many
    > >> >> > > > hours
    > >> >> and
    > >> >> > > > events I've spent with them on the phone this month? I will
    call
    > >> > them
    > >> >> > > > anyway
    > >> >> > > > once I get my PC back.
    > >> >> > > >
    > >> >> > > > The reason I haven't contacted this Newsgroup Forum was I had
    no
    > >> >> > computer
    > >> >> > > > until yesterday. I took an old Pentium ll I had in the
    basement
    > > and
    > >> >> > after
    > >> >> > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > >> > activated
    > >> >> an
    > >> >> > > > internet account.It is this unit I'm currently using.
    > >> >> > > >
    > >> >> > > > Please forgive the length of this post and I hope I've
    supplied
    > >> >> > sufficient
    > >> >> > > > info to enable someone to help me.
    > >> >> > > >
    > >> >> > > > Thanking you in advance, I am...
    > >> >> > > > Terry
    > >> >> > > > --
    > >> >> > > > Peaceis not to be pursued; it is a by-product of love.
    > >> >> > >
    > >> >> > >
    > >> >> >
    > >> >> >
    > >> >>
    > >> >>
    > >> >
    > >> >
    > >>
    > >>
    > >
    > >
    >
    >
  18. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Aha! Look on your motherboard and you should see two controllers, each of
    which can take one cable with two connectors on it. If I read you right,
    you are only using one of the controllers. The other one sounds like it is
    empty.

    The set up should look like one cable with two hard drives on it and another
    with one or two cd/dvd drives on it. You may need another cable. The drive
    for Windows 98 should be the Master on the end connector on the ribbon cable
    nearest the edge of the mobo. The XP drive should be Slave on the middle
    connector. The cd drive needs to be Master and on the second ribbon cable,
    end connector, and that cable should be on the inside controller.

    I am visualizing here, because I have never seen your mobo, so if I have it
    backwards someone will correct me. In any case, whichever controller the
    ribbon cable is connected to on the motherboard now, leave it alone and use
    it for both hard drives. Use the second controller for your cd drive(s).
    If there is no second cable, buy one.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:OlrYd.32553$fW4.935546@news20.bellglobal.com...
    > Now, I know I'm going to sound even more dense. I have the XP drive set at
    > Slave. The Win 98 at Master. The IDE cable on the Win 98 drive has one end
    > plugged into it, the middle to the CD drive, ans the other end to the
    > motherboard. Where do I plug in the XP drive and take power from?
    >
    > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > news:#esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl...
    >> On an IDE cable the drive on the end connector gets the Master setting.
    > The
    >> drive at the middle connector of the cable gets the Slave or Cable Select
    >> setting.
    >>
    >> --
    >> Colin Barnhorst [MVP Windows - Virtual Machine]
    >> (Reply to the group only unless otherwise requested)
    >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> news:GSpYd.35680$JH1.1640447@news20.bellglobal.com...
    >> > Thanks,
    >> > I have the jumper diagrams now. Both HDD's were set Primary Master at
    >> > factory, I take it. So, if I understand correctly, the XP drive needs
    >> > to
    >> > be
    >> > set at Slave while the receiving drive remains at factory set?
    >> >
    >> > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    >> > news:us4WepoJFHA.2980@TK2MSFTNGP10.phx.gbl...
    >> >> Quantum Fireball diagrams are on the Maxtor website.
    >> >>
    >> >> --
    >> >> Colin Barnhorst [MVP Windows - Virtual Machine]
    >> >> (Reply to the group only unless otherwise requested)
    >> >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> >> news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >> >> >I have identified both HDD's. The one with Win XP Pro is Fujitsu
    >> > MPG3204AT.
    >> >> > I've succeeded in getting a diagram of the jumper settings from the
    >> >> > website.
    >> >> >
    >> >> > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    >> > I've
    >> >> > left a post at the Tech forum on the HotHardware website. I was
    >> >> > unsuccessful
    >> >> > in finding a diagram and haven't received a reply yet.
    >> >> >
    >> >> > Am I to understand I can physically remove the HDD containing the
    > data
    >> >> > I
    >> >> > want, from its PC chassis bracket? If so, that would certainly
    > shorten
    >> > the
    >> >> > distance between the two HDD's. Can I then use the IDE cable by
    >> >> > disconnecting the middle connector from the CD Rom, placing that
    >> > connector
    >> >> > to the HDD and the end connector (the one currently plugged into the
    >> > HDD)
    >> >> > run to the "receiving" HDD?
    >> >> >
    >> >> > Apologies for seeming dense, but I'm still not clear how the IDE
    > cables
    >> >> > between the two HDD's need to be positioned.
    >> >> >
    >> >> > Thanks,
    >> >> > Terry
    >> >> >
    >> >> > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    >> >> > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >> >> >> If your XP drive is currently formatted as FAT32 that will ease the
    >> >> > recovery
    >> >> >> process to be certain. All you should have to do is connect the
    > drive
    >> > to
    >> >> >> your older Windows 98 system as Windows 98 will read FAT32.
    >> >> >>
    >> >> >> It would help if I knew the make of Hard Drive you are using. Hard
    >> > Drives
    >> >> >> tend to set the jumpers differently. Typically the Hard Drive
    >> >> >> should
    >> > have
    >> >> > a
    >> >> >> legend stamped on the Hard Drive case that shows the jumper
    > settings.
    >> > If
    >> >> >> your Hard Drive is a Maxtor then pull the jumper plug so there is
    >> >> >> no
    >> > plug
    >> >> > at
    >> >> >> all across the pins. If your drive is a different brand then do a
    >> > search
    >> >> > for
    >> >> >> it's jumper settings or post the brand here.
    >> >> >>
    >> >> >> As you can see a Hard Drive has 2 cables that plug in. One is wide
    > and
    >> >> > flat.
    >> >> >> This is typically called an IDE cable and connects to the
    >> >> >> computer's
    >> >> >> motherboard. The other is narrow and is generally white. It is
    >> > typically
    >> >> >> called the power plug and is usually white with only 4 plug in
    >> >> >> connectors.
    >> >> >> It comes out of the power supply. Both the IDE cable and the power
    >> >> >> plug
    >> >> > can
    >> >> >> only be inserted into the hard drive in one directions. If you
    > notice
    >> > the
    >> >> >> power plug it will have 2 tapered corners and 2 square corners. You
    >> >> >> literally cannot plug it in upside down. The IDE cable likely has a
    >> > notch
    >> >> > to
    >> >> >> facilitate the correct connection however you should note (possible
    >> >> >> faint)
    >> >> >> red stripe that runs the length of your IDE cable. This red stripe
    >> > needs
    >> >> > to
    >> >> >> be on the same side as the power plug. Once you plug in the IDE
    > cable
    >> >> >> (red
    >> >> >> stripe to the right) and the power plug you can turn on the
    > computer.
    >> > You
    >> >> >> can even dangle the second drive just ensure it isn't touching the
    >> >> >> motherboard. A hard drive will run fine if it is upside down or on
    > an
    >> >> > angle
    >> >> >> so you don't have to screw it in place.
    >> >> >>
    >> >> >> Restart the computer and watch the POST screen ( the first screen
    > that
    >> >> > shows
    >> >> >> when the computer starts) Unless the BIOS is set to do a Quick
    >> >> >> Start
    >> >> >> or
    >> >> >> Display a logo during start-up you should see your devices listed.
    >> >> >> Ideally
    >> >> >> you will see something listed like:
    >> >> >> Primary Master detected: < your current Master should be named
    >> >> >> here>
    >> >> >> Primary Slave detected: < the drive you've connected from the XP
    >> >> >> system
    >> >> >> should be named here>
    >> >> >> Secondary Master detected: <possibly, but not always, your CD-Rom
    >> > device
    >> >> >> will be listed>
    >> >> >> Secondary Slave detected: <none, or another device if you have one
    >> >> > connect>
    >> >> >>
    >> >> >> If you see this then it is likely you have the drives connected
    >> >> >> correctly.
    >> >> >> Windows 98 should boot. If it doesn't or seems to take a very long
    >> >> >> time
    >> >> > then
    >> >> >> it is likely you don't have your settings correct. If Windows 98
    > boots
    >> > to
    >> >> >> the desktop it should auto detect the second hard drive as drive
    >> >> >> letter
    >> >> >> D:
    >> >> >> However if your second drive is actually formatted as NTFS or if it
    > is
    >> >> >> not
    >> >> >> set correctly as slave it will not show.
    >> >> >>
    >> >> >> If it shows you can simply open it and copy the files you need from
    > it
    >> > to
    >> >> >> the C drive.
    >> >> >>
    >> >> >>
    >> >> >>
    >> >> >> --
    >> >> >>
    >> >> >> Harry Ohrn MS-MVP [Shell/User]
    >> >> >> www.webtree.ca/windowsxp
    >> >> >>
    >> >> >>
    >> >> >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> >> >> news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> >> >> > Hi John, Harry,
    >> >> >> >
    >> >> >> > I've retrieved the "sick" unit from the shop this evening and I
    >> >> >> > think
    >> >> > I'd
    >> >> >> > like now to try dealing with it myself in consultation with you
    >> >> >> > guys.
    >> >> >> >
    >> >> >> > However, I have no idea how to connect the Win XP drive to the
    >> >> >> > Win
    >> >> >> > 98
    >> >> > one.
    >> >> >> > You've directed me to use a "jumper" and to ensure the humper is
    > set
    >> > to
    >> >> >> the
    >> >> >> > Slave position. Could you help me with what exactly a jumper is
    > and
    >> > how
    >> >> > to
    >> >> >> > ensure I detect the Slave position?
    >> >> >> >
    >> >> >> > My Win XP went through a check disk on startup when I first
    >> >> >> > activated
    >> >> >> > it
    >> >> >> > this evening, and I noted it was checking the FAT32 system in C.
    >> >> >> > Does
    >> >> > this
    >> >> >> > mean I won't need to deploy the NTFS Reader for DOS disc I've
    >> >> > downloaded?
    >> >> >> >
    >> >> >> > I have had no success in finding the manuals for the unit but
    >> >> >> > look
    >> >> > forward
    >> >> >> > to doing this if you have the patience to assist.
    >> >> >> >
    >> >> >> > Thanks, Terry
    >> >> >> >
    >> >> >> > "John Rampling" <John@NOSPAM.com> wrote in message
    >> >> >> > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> >> >> > > When this happened to me it was due to a faulty Windows update
    >> > (yes,
    >> >> >> > > Microsoft do sometinmes get it wrong) . The one thing that
    > worked
    >> >> >> > instantly
    >> >> >> > > was to boot up using 'last configuration that worked' (hit the
    > F8
    >> > key
    >> >> > to
    >> >> >> > get
    >> >> >> > > the relevant menu). This restored my access but unfortunately
    > the
    >> >> > rogue
    >> >> >> > > Update immediately reinstalled itself on the next bootup,
    > putting
    >> > me
    >> >> >> back
    >> >> >> > to
    >> >> >> > > square one. The solution was to turn off auto update and
    > uninstall
    >> >> >> > > the
    >> >> >> > most
    >> >> >> > > recent download that had caused it (can't remember the file ref
    >> >> >> > > I'm
    >> >> >> sorry
    >> >> >> > to
    >> >> >> > > say). I did this in Control Panel / Add/Remove Programs and
    >> >> >> > > TICK
    >> > the
    >> >> > box
    >> >> >> > > 'show updates'.
    >> >> >> > >
    >> >> >> > > As for a permanent solution, I don't know of one. I just keep
    >> >> >> > > my
    >> >> > fingers
    >> >> >> > > crossed and hope nothing really critical happens. Oh, and I
    > never
    >> > use
    >> >> >> > > Internet Explorer which is what most of these updates relate
    >> >> >> > > to.
    >> >> >> > >
    >> >> >> > > Don't know if this will help in your case but I hope it all
    > comes
    >> > out
    >> >> > OK
    >> >> >> > >
    >> >> >> > > John
    >> >> >> > >
    >> >> >> > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    >> > message
    >> >> >> > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> >> >> > > >I have much info to pass on here and haven't written it before
    > so
    >> > I
    >> >> > ask
    >> >> >> > for
    >> >> >> > > > your patience with my lack of knowledge and proper language.
    >> >> >> > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB.
    > I
    >> > use
    >> >> >> > > > Outlook
    >> >> >> > > > Express and Internet Explorer.
    >> >> >> > > > Mid-February I booted my computer and for the first time was
    > met
    >> >> > with
    >> >> >> a
    >> >> >> > > > request to enter a Password as Administrator. Previously, I
    > had
    >> > the
    >> >> >> > system
    >> >> >> > > > set up so that no Password was required for logon. Also, I'd
    >> >> >> > > > been
    >> >> >> using
    >> >> >> > > > another user account in my name without a password, and there
    >> > was,
    >> >> > as
    >> >> >> > > > you're
    >> >> >> > > > aware, a Guest user account without password.
    >> >> >> > > >
    >> >> >> > > > The only password I'd used before as Administrator was to set
    >> >> > Privacy
    >> >> >> > and
    >> >> >> > > > Security settings for internet. This password is not being
    >> >> >> > > > accepted.
    >> >> >> > > >
    >> >> >> > > > Furthermore, in consultion with phone-in MS Support, I tried
    >> >> > accessing
    >> >> >> > > > Setup
    >> >> >> > > > while booting by use of the Delete key. As I understand it,
    > the
    >> >> >> > > > hope
    >> >> >> was
    >> >> >> > > > that
    >> >> >> > > > we could achieve access to the BIOS. Again, I was asked to
    >> >> >> > > > "Enter
    >> >> >> > Current
    >> >> >> > > > Password". Nothing has worked.
    >> >> >> > > > Microsoft advised that I must take the unit to the
    > manufacturer.
    >> >> > I've
    >> >> >> > done
    >> >> >> > > > so, though no longer under warranty, and just yesterday was
    >> > advised
    >> >> > by
    >> >> >> > the
    >> >> >> > > > shop tech there is nothing to be done other than uninstall
    >> >> >> > > > the
    >> >> >> > > > OS
    >> >> > and
    >> >> >> > > > start
    >> >> >> > > > over.
    >> >> >> > > >
    >> >> >> > > > My concerns are:
    >> >> >> > > > 1) I have on the hard drive approximately half the research
    > and
    >> >> >> writing
    >> >> >> > of
    >> >> >> > > > a
    >> >> >> > > > book I'd been working on for several months (I should have
    > been
    >> >> >> > > > more
    >> >> >> > > > diligent
    >> >> >> > > > in backing up the material externally but have done so with
    > only
    >> > a
    >> >> >> small
    >> >> >> > > > portion of the material). Also, my entire Address Book and
    > other
    >> >> >> > received
    >> >> >> > > > files are in the Outlook Express folders.
    >> >> >> > > > 2) I no longer have all the diskettes needed to reinstall
    >> > drivers.
    >> >> >> > > > 3) If the shop tech can remove the OS, why can't I do it with
    > MS
    >> >> >> Support
    >> >> >> > > > over the phone?
    >> >> >> > > > 4) I received an email from the MS Customer Service Manager
    >> >> > yesterday,
    >> >> >> > > > inviting me to contact their supprt technicians in order to
    >> > resolve
    >> >> >> the
    >> >> >> > > > matter. Do they now know something they didn't during the
    >> >> >> > > > many
    >> >> >> > > > hours
    >> >> >> and
    >> >> >> > > > events I've spent with them on the phone this month? I will
    > call
    >> >> > them
    >> >> >> > > > anyway
    >> >> >> > > > once I get my PC back.
    >> >> >> > > >
    >> >> >> > > > The reason I haven't contacted this Newsgroup Forum was I had
    > no
    >> >> >> > computer
    >> >> >> > > > until yesterday. I took an old Pentium ll I had in the
    > basement
    >> > and
    >> >> >> > after
    >> >> >> > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >> >> > activated
    >> >> >> an
    >> >> >> > > > internet account.It is this unit I'm currently using.
    >> >> >> > > >
    >> >> >> > > > Please forgive the length of this post and I hope I've
    > supplied
    >> >> >> > sufficient
    >> >> >> > > > info to enable someone to help me.
    >> >> >> > > >
    >> >> >> > > > Thanking you in advance, I am...
    >> >> >> > > > Terry
    >> >> >> > > > --
    >> >> >> > > > Peaceis not to be pursued; it is a by-product of love.
    >> >> >> > >
    >> >> >> > >
    >> >> >> >
    >> >> >> >
    >> >> >>
    >> >> >>
    >> >> >
    >> >> >
    >> >>
    >> >>
    >> >
    >> >
    >>
    >>
    >
    >
  19. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Okay, perhaps you can tell what I've done wrong.

    I've removed the XP HDD and have connected it to the middle plug on the Win
    98 IDE cable. One end connects to the Win 98 HDD, the other to the
    controller nearest the mobo edge, marked IDE 1. The second controller on the
    mobo (IDE 2) has an IDE cable connected with the CD drive connected to the
    other end.

    I've connected the power cable to the XP HDD from one of two middle
    connectors in the series of power wires, the other middle connector to the
    Win 98 HDD (original), with the end plugged into the floppy drive
    (original). The XP HDD doesn't seem to be getting power (no movement or
    lights of any kind).

    I haven't found any evidence of the second HDD being recognized. When I boot
    the PC, the POST screen opens and disappears too quickly for me to read,
    though I've caught a glimpse of the CD Rom listed as Secondary Master.

    Thanks again.

    "Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    > Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    >
    > > On an IDE cable the drive on the end connector gets the Master
    > > setting. The drive at the middle connector of the cable gets
    > > the
    > > Slave or Cable Select setting.
    >
    >
    > I'm anything but a hardware expert, so take anything I say here
    > with a grain of salt. But my understanding is that if you're not
    > using cable select, the position of the drive on the cable is
    > irrelevant. It's the jumper settings that determine which is
    > master and which is slave; whether the drive is at the end of the
    > cable or in the middle means nothing.
    >
    > --
    > Ken Blake - Microsoft MVP Windows: Shell/User
    > Please reply to the newsgroup
    >
    >
  20. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Here is the link to download a diagnostic tool for Fujitsu drives. Use the
    ATA download.
    http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diagnostic
    Generally, you download the file to your desktop, put a blank floppy in A:
    and doubleclick the file you downloaded. It should generate a floppy with a
    utility called makedisk. You then boot with the floppy and see if the
    diagnostic tool can see the drive. If it can the short test will determine
    if the drive is connected properly. If the tool cannot see the drive, try
    the drive by itself on the master connector with the jumper set to master or
    cable select. Boot with the floppy again. It does not matter whether or
    not the hard drive can boot the system. First you want to see if the hard
    drive is connected properly and then test it. If the drive is OK connected
    to one connector but not the other on the same cable, then the cable needs
    replacement.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:7mtYd.38446$JH1.1696965@news20.bellglobal.com...
    > Okay, perhaps you can tell what I've done wrong.
    >
    > I've removed the XP HDD and have connected it to the middle plug on the
    > Win
    > 98 IDE cable. One end connects to the Win 98 HDD, the other to the
    > controller nearest the mobo edge, marked IDE 1. The second controller on
    > the
    > mobo (IDE 2) has an IDE cable connected with the CD drive connected to the
    > other end.
    >
    > I've connected the power cable to the XP HDD from one of two middle
    > connectors in the series of power wires, the other middle connector to
    > the
    > Win 98 HDD (original), with the end plugged into the floppy drive
    > (original). The XP HDD doesn't seem to be getting power (no movement or
    > lights of any kind).
    >
    > I haven't found any evidence of the second HDD being recognized. When I
    > boot
    > the PC, the POST screen opens and disappears too quickly for me to read,
    > though I've caught a glimpse of the CD Rom listed as Secondary Master.
    >
    > Thanks again.
    >
    > "Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    > news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    >> In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    >> Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    >>
    >> > On an IDE cable the drive on the end connector gets the Master
    >> > setting. The drive at the middle connector of the cable gets
    >> > the
    >> > Slave or Cable Select setting.
    >>
    >>
    >> I'm anything but a hardware expert, so take anything I say here
    >> with a grain of salt. But my understanding is that if you're not
    >> using cable select, the position of the drive on the cable is
    >> irrelevant. It's the jumper settings that determine which is
    >> master and which is slave; whether the drive is at the end of the
    >> cable or in the middle means nothing.
    >>
    >> --
    >> Ken Blake - Microsoft MVP Windows: Shell/User
    >> Please reply to the newsgroup
    >>
    >>
    >
    >
  21. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    If the drive cannot be detected don't assume the drive is bad. It may
    require one of the newer ribbon cables while the Win98 drive might be happy
    with one of the older ones.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:Ok89oorJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > Here is the link to download a diagnostic tool for Fujitsu drives. Use
    > the ATA download.
    > http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diagnostic
    > Generally, you download the file to your desktop, put a blank floppy in A:
    > and doubleclick the file you downloaded. It should generate a floppy with
    > a utility called makedisk. You then boot with the floppy and see if the
    > diagnostic tool can see the drive. If it can the short test will
    > determine if the drive is connected properly. If the tool cannot see the
    > drive, try the drive by itself on the master connector with the jumper set
    > to master or cable select. Boot with the floppy again. It does not
    > matter whether or not the hard drive can boot the system. First you want
    > to see if the hard drive is connected properly and then test it. If the
    > drive is OK connected to one connector but not the other on the same
    > cable, then the cable needs replacement.
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:7mtYd.38446$JH1.1696965@news20.bellglobal.com...
    >> Okay, perhaps you can tell what I've done wrong.
    >>
    >> I've removed the XP HDD and have connected it to the middle plug on the
    >> Win
    >> 98 IDE cable. One end connects to the Win 98 HDD, the other to the
    >> controller nearest the mobo edge, marked IDE 1. The second controller on
    >> the
    >> mobo (IDE 2) has an IDE cable connected with the CD drive connected to
    >> the
    >> other end.
    >>
    >> I've connected the power cable to the XP HDD from one of two middle
    >> connectors in the series of power wires, the other middle connector to
    >> the
    >> Win 98 HDD (original), with the end plugged into the floppy drive
    >> (original). The XP HDD doesn't seem to be getting power (no movement or
    >> lights of any kind).
    >>
    >> I haven't found any evidence of the second HDD being recognized. When I
    >> boot
    >> the PC, the POST screen opens and disappears too quickly for me to read,
    >> though I've caught a glimpse of the CD Rom listed as Secondary Master.
    >>
    >> Thanks again.
    >>
    >> "Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    >> news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    >>> In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    >>> Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    >>>
    >>> > On an IDE cable the drive on the end connector gets the Master
    >>> > setting. The drive at the middle connector of the cable gets
    >>> > the
    >>> > Slave or Cable Select setting.
    >>>
    >>>
    >>> I'm anything but a hardware expert, so take anything I say here
    >>> with a grain of salt. But my understanding is that if you're not
    >>> using cable select, the position of the drive on the cable is
    >>> irrelevant. It's the jumper settings that determine which is
    >>> master and which is slave; whether the drive is at the end of the
    >>> cable or in the middle means nothing.
    >>>
    >>> --
    >>> Ken Blake - Microsoft MVP Windows: Shell/User
    >>> Please reply to the newsgroup
    >>>
    >>>
    >>
    >>
    >
    >
  22. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Hi again,

    I ran both the quick and comprehensive Fujitsu diagnostic scans. No problems
    were identified.

    I tried another IDE cable (the one originally connected in the XP unit).

    I tried switching the connectors from one HDD to the other. All to no avail.

    I placed the XP HDD back in the XP PC, setting the jumper back to Master, it
    worked same as always.

    I'm deign to give up but where do I go from here? Some of the files on the
    XP HDD are valuable enough to me to keep trying whatever options available.

    I really appreciate your help and forbearance so far.

    Terry

    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:emjb$4rJFHA.688@TK2MSFTNGP10.phx.gbl...
    > If the drive cannot be detected don't assume the drive is bad. It may
    > require one of the newer ribbon cables while the Win98 drive might be
    happy
    > with one of the older ones.
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > news:Ok89oorJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > > Here is the link to download a diagnostic tool for Fujitsu drives. Use
    > > the ATA download.
    > >
    http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diag
    nostic
    > > Generally, you download the file to your desktop, put a blank floppy in
    A:
    > > and doubleclick the file you downloaded. It should generate a floppy
    with
    > > a utility called makedisk. You then boot with the floppy and see if the
    > > diagnostic tool can see the drive. If it can the short test will
    > > determine if the drive is connected properly. If the tool cannot see
    the
    > > drive, try the drive by itself on the master connector with the jumper
    set
    > > to master or cable select. Boot with the floppy again. It does not
    > > matter whether or not the hard drive can boot the system. First you
    want
    > > to see if the hard drive is connected properly and then test it. If the
    > > drive is OK connected to one connector but not the other on the same
    > > cable, then the cable needs replacement.
    > >
    > > --
    > > Colin Barnhorst [MVP Windows - Virtual Machine]
    > > (Reply to the group only unless otherwise requested)
    > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > news:7mtYd.38446$JH1.1696965@news20.bellglobal.com...
    > >> Okay, perhaps you can tell what I've done wrong.
    > >>
    > >> I've removed the XP HDD and have connected it to the middle plug on the
    > >> Win
    > >> 98 IDE cable. One end connects to the Win 98 HDD, the other to the
    > >> controller nearest the mobo edge, marked IDE 1. The second controller
    on
    > >> the
    > >> mobo (IDE 2) has an IDE cable connected with the CD drive connected to
    > >> the
    > >> other end.
    > >>
    > >> I've connected the power cable to the XP HDD from one of two middle
    > >> connectors in the series of power wires, the other middle connector to
    > >> the
    > >> Win 98 HDD (original), with the end plugged into the floppy drive
    > >> (original). The XP HDD doesn't seem to be getting power (no movement or
    > >> lights of any kind).
    > >>
    > >> I haven't found any evidence of the second HDD being recognized. When I
    > >> boot
    > >> the PC, the POST screen opens and disappears too quickly for me to
    read,
    > >> though I've caught a glimpse of the CD Rom listed as Secondary Master.
    > >>
    > >> Thanks again.
    > >>
    > >> "Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    > >> news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > >>> In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    > >>> Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    > >>>
    > >>> > On an IDE cable the drive on the end connector gets the Master
    > >>> > setting. The drive at the middle connector of the cable gets
    > >>> > the
    > >>> > Slave or Cable Select setting.
    > >>>
    > >>>
    > >>> I'm anything but a hardware expert, so take anything I say here
    > >>> with a grain of salt. But my understanding is that if you're not
    > >>> using cable select, the position of the drive on the cable is
    > >>> irrelevant. It's the jumper settings that determine which is
    > >>> master and which is slave; whether the drive is at the end of the
    > >>> cable or in the middle means nothing.
    > >>>
    > >>> --
    > >>> Ken Blake - Microsoft MVP Windows: Shell/User
    > >>> Please reply to the newsgroup
    > >>>
    > >>>
    > >>
    > >>
    > >
    > >
    >
    >
  23. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    DON'T GIVE UP! Your data is most likely all there and recoverable.
    What you do from this point onward may greatly improve your chances of
    success or completely ruin them. Proceed with care. Can't talk any
    more right now, just wanted to encourage you not to make a rash decision.

    Regards;

    John

    John

    Terry Nippard wrote:

    > Hi again,
    >
    > I ran both the quick and comprehensive Fujitsu diagnostic scans. No problems
    > were identified.
    >
    > I tried another IDE cable (the one originally connected in the XP unit).
    >
    > I tried switching the connectors from one HDD to the other. All to no avail.
    >
    > I placed the XP HDD back in the XP PC, setting the jumper back to Master, it
    > worked same as always.
    >
    > I'm deign to give up but where do I go from here? Some of the files on the
    > XP HDD are valuable enough to me to keep trying whatever options available.
    >
    > I really appreciate your help and forbearance so far.
    >
    > Terry
    >
    > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > news:emjb$4rJFHA.688@TK2MSFTNGP10.phx.gbl...
    >
    >>If the drive cannot be detected don't assume the drive is bad. It may
    >>require one of the newer ribbon cables while the Win98 drive might be
    >
    > happy
    >
    >>with one of the older ones.
    >>
    >>--
    >>Colin Barnhorst [MVP Windows - Virtual Machine]
    >>(Reply to the group only unless otherwise requested)
    >>"Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    >>news:Ok89oorJFHA.3064@TK2MSFTNGP12.phx.gbl...
    >>
    >>>Here is the link to download a diagnostic tool for Fujitsu drives. Use
    >>>the ATA download.
    >>>
    >
    > http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diag
    > nostic
    >
    >>>Generally, you download the file to your desktop, put a blank floppy in
    >
    > A:
    >
    >>>and doubleclick the file you downloaded. It should generate a floppy
    >
    > with
    >
    >>>a utility called makedisk. You then boot with the floppy and see if the
    >>>diagnostic tool can see the drive. If it can the short test will
    >>>determine if the drive is connected properly. If the tool cannot see
    >
    > the
    >
    >>>drive, try the drive by itself on the master connector with the jumper
    >
    > set
    >
    >>>to master or cable select. Boot with the floppy again. It does not
    >>>matter whether or not the hard drive can boot the system. First you
    >
    > want
    >
    >>>to see if the hard drive is connected properly and then test it. If the
    >>>drive is OK connected to one connector but not the other on the same
    >>>cable, then the cable needs replacement.
    >>>
    >>>--
    >>>Colin Barnhorst [MVP Windows - Virtual Machine]
    >>>(Reply to the group only unless otherwise requested)
    >>>"Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >>>news:7mtYd.38446$JH1.1696965@news20.bellglobal.com...
    >>>
    >>>>Okay, perhaps you can tell what I've done wrong.
    >>>>
    >>>>I've removed the XP HDD and have connected it to the middle plug on the
    >>>>Win
    >>>>98 IDE cable. One end connects to the Win 98 HDD, the other to the
    >>>>controller nearest the mobo edge, marked IDE 1. The second controller
    >
    > on
    >
    >>>>the
    >>>>mobo (IDE 2) has an IDE cable connected with the CD drive connected to
    >>>>the
    >>>>other end.
    >>>>
    >>>>I've connected the power cable to the XP HDD from one of two middle
    >>>>connectors in the series of power wires, the other middle connector to
    >>>>the
    >>>>Win 98 HDD (original), with the end plugged into the floppy drive
    >>>>(original). The XP HDD doesn't seem to be getting power (no movement or
    >>>>lights of any kind).
    >>>>
    >>>>I haven't found any evidence of the second HDD being recognized. When I
    >>>>boot
    >>>>the PC, the POST screen opens and disappears too quickly for me to
    >
    > read,
    >
    >>>>though I've caught a glimpse of the CD Rom listed as Secondary Master.
    >>>>
    >>>>Thanks again.
    >>>>
    >>>>"Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    >>>>news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    >>>>
    >>>>>In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    >>>>>Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    >>>>>
    >>>>>
    >>>>>>On an IDE cable the drive on the end connector gets the Master
    >>>>>>setting. The drive at the middle connector of the cable gets
    >>>>>>the
    >>>>>>Slave or Cable Select setting.
    >>>>>
    >>>>>
    >>>>>I'm anything but a hardware expert, so take anything I say here
    >>>>>with a grain of salt. But my understanding is that if you're not
    >>>>>using cable select, the position of the drive on the cable is
    >>>>>irrelevant. It's the jumper settings that determine which is
    >>>>>master and which is slave; whether the drive is at the end of the
    >>>>>cable or in the middle means nothing.
    >>>>>
    >>>>>--
    >>>>>Ken Blake - Microsoft MVP Windows: Shell/User
    >>>>>Please reply to the newsgroup
    >>>>>
    >>>>>
    >>>>
    >>>>
    >>>
    >>
    >
    >
  24. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thanks for the encouragement, John John. I'm just gonna stay nearby for any
    help afforded me. I must say, thanks to you guys, I'm learning an enormous
    amount, despite how it may look to the onlooker.

    Terry

    "John John" <audetweld@nbnet.nb.ca> wrote in message
    news:uq3tPjzJFHA.3340@TK2MSFTNGP14.phx.gbl...
    > DON'T GIVE UP! Your data is most likely all there and recoverable.
    > What you do from this point onward may greatly improve your chances of
    > success or completely ruin them. Proceed with care. Can't talk any
    > more right now, just wanted to encourage you not to make a rash decision.
    >
    > Regards;
    >
    > John
    >
    > John
    >
    > Terry Nippard wrote:
    >
    > > Hi again,
    > >
    > > I ran both the quick and comprehensive Fujitsu diagnostic scans. No
    problems
    > > were identified.
    > >
    > > I tried another IDE cable (the one originally connected in the XP unit).
    > >
    > > I tried switching the connectors from one HDD to the other. All to no
    avail.
    > >
    > > I placed the XP HDD back in the XP PC, setting the jumper back to
    Master, it
    > > worked same as always.
    > >
    > > I'm deign to give up but where do I go from here? Some of the files on
    the
    > > XP HDD are valuable enough to me to keep trying whatever options
    available.
    > >
    > > I really appreciate your help and forbearance so far.
    > >
    > > Terry
    > >
    > > "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > > news:emjb$4rJFHA.688@TK2MSFTNGP10.phx.gbl...
    > >
    > >>If the drive cannot be detected don't assume the drive is bad. It may
    > >>require one of the newer ribbon cables while the Win98 drive might be
    > >
    > > happy
    > >
    > >>with one of the older ones.
    > >>
    > >>--
    > >>Colin Barnhorst [MVP Windows - Virtual Machine]
    > >>(Reply to the group only unless otherwise requested)
    > >>"Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    > >>news:Ok89oorJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > >>
    > >>>Here is the link to download a diagnostic tool for Fujitsu drives. Use
    > >>>the ATA download.
    > >>>
    > >
    > >
    http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diag
    > > nostic
    > >
    > >>>Generally, you download the file to your desktop, put a blank floppy in
    > >
    > > A:
    > >
    > >>>and doubleclick the file you downloaded. It should generate a floppy
    > >
    > > with
    > >
    > >>>a utility called makedisk. You then boot with the floppy and see if
    the
    > >>>diagnostic tool can see the drive. If it can the short test will
    > >>>determine if the drive is connected properly. If the tool cannot see
    > >
    > > the
    > >
    > >>>drive, try the drive by itself on the master connector with the jumper
    > >
    > > set
    > >
    > >>>to master or cable select. Boot with the floppy again. It does not
    > >>>matter whether or not the hard drive can boot the system. First you
    > >
    > > want
    > >
    > >>>to see if the hard drive is connected properly and then test it. If
    the
    > >>>drive is OK connected to one connector but not the other on the same
    > >>>cable, then the cable needs replacement.
    > >>>
    > >>>--
    > >>>Colin Barnhorst [MVP Windows - Virtual Machine]
    > >>>(Reply to the group only unless otherwise requested)
    > >>>"Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >>>news:7mtYd.38446$JH1.1696965@news20.bellglobal.com...
    > >>>
    > >>>>Okay, perhaps you can tell what I've done wrong.
    > >>>>
    > >>>>I've removed the XP HDD and have connected it to the middle plug on
    the
    > >>>>Win
    > >>>>98 IDE cable. One end connects to the Win 98 HDD, the other to the
    > >>>>controller nearest the mobo edge, marked IDE 1. The second controller
    > >
    > > on
    > >
    > >>>>the
    > >>>>mobo (IDE 2) has an IDE cable connected with the CD drive connected to
    > >>>>the
    > >>>>other end.
    > >>>>
    > >>>>I've connected the power cable to the XP HDD from one of two middle
    > >>>>connectors in the series of power wires, the other middle connector
    to
    > >>>>the
    > >>>>Win 98 HDD (original), with the end plugged into the floppy drive
    > >>>>(original). The XP HDD doesn't seem to be getting power (no movement o
    r
    > >>>>lights of any kind).
    > >>>>
    > >>>>I haven't found any evidence of the second HDD being recognized. When
    I
    > >>>>boot
    > >>>>the PC, the POST screen opens and disappears too quickly for me to
    > >
    > > read,
    > >
    > >>>>though I've caught a glimpse of the CD Rom listed as Secondary Master.
    > >>>>
    > >>>>Thanks again.
    > >>>>
    > >>>>"Ken Blake" <kblake@this.is.an.invalid.domain> wrote in message
    > >>>>news:uz9zgYqJFHA.3064@TK2MSFTNGP12.phx.gbl...
    > >>>>
    > >>>>>In news:%23esE8hpJFHA.3084@TK2MSFTNGP10.phx.gbl,
    > >>>>>Colin Barnhorst <colinbarharst(nojunk)@msn.com> typed:
    > >>>>>
    > >>>>>
    > >>>>>>On an IDE cable the drive on the end connector gets the Master
    > >>>>>>setting. The drive at the middle connector of the cable gets
    > >>>>>>the
    > >>>>>>Slave or Cable Select setting.
    > >>>>>
    > >>>>>
    > >>>>>I'm anything but a hardware expert, so take anything I say here
    > >>>>>with a grain of salt. But my understanding is that if you're not
    > >>>>>using cable select, the position of the drive on the cable is
    > >>>>>irrelevant. It's the jumper settings that determine which is
    > >>>>>master and which is slave; whether the drive is at the end of the
    > >>>>>cable or in the middle means nothing.
    > >>>>>
    > >>>>>--
    > >>>>>Ken Blake - Microsoft MVP Windows: Shell/User
    > >>>>>Please reply to the newsgroup
    > >>>>>
    > >>>>>
    > >>>>
    > >>>>
    > >>>
    > >>
    > >
    > >
  25. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    I hope you can pick this out of the thread.
    1) Remove the hard drive from the XP system. Yes you can unscrew it and
    remove the drive.
    2) Ensure the jumper on the back of XP drive is set as Slave
    3) Connect to the spare (unused) IDE plug on the Win98 system. Don't worry
    about which IDE plug it is.
    4) Connect a power plug to it
    5) Start the computer.
    6) Let it boot to Windows and open My Computer. It should be listed as D

    If it is not showing then post back

    --

    Harry Ohrn MS-MVP [Shell/User]
    www.webtree.ca/windowsxp


    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    MPG3204AT.
    > I've succeeded in getting a diagram of the jumper settings from the
    website.
    >
    > The even older one I'm currently using is a Quantum Fireball CR6.4A. I've
    > left a post at the Tech forum on the HotHardware website. I was
    unsuccessful
    > in finding a diagram and haven't received a reply yet.
    >
    > Am I to understand I can physically remove the HDD containing the data I
    > want, from its PC chassis bracket? If so, that would certainly shorten the
    > distance between the two HDD's. Can I then use the IDE cable by
    > disconnecting the middle connector from the CD Rom, placing that connector
    > to the HDD and the end connector (the one currently plugged into the HDD)
    > run to the "receiving" HDD?
    >
    > Apologies for seeming dense, but I'm still not clear how the IDE cables
    > between the two HDD's need to be positioned.
    >
    > Thanks,
    > Terry
    >
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > > If your XP drive is currently formatted as FAT32 that will ease the
    > recovery
    > > process to be certain. All you should have to do is connect the drive to
    > > your older Windows 98 system as Windows 98 will read FAT32.
    > >
    > > It would help if I knew the make of Hard Drive you are using. Hard
    Drives
    > > tend to set the jumpers differently. Typically the Hard Drive should
    have
    > a
    > > legend stamped on the Hard Drive case that shows the jumper settings. If
    > > your Hard Drive is a Maxtor then pull the jumper plug so there is no
    plug
    > at
    > > all across the pins. If your drive is a different brand then do a search
    > for
    > > it's jumper settings or post the brand here.
    > >
    > > As you can see a Hard Drive has 2 cables that plug in. One is wide and
    > flat.
    > > This is typically called an IDE cable and connects to the computer's
    > > motherboard. The other is narrow and is generally white. It is typically
    > > called the power plug and is usually white with only 4 plug in
    connectors.
    > > It comes out of the power supply. Both the IDE cable and the power plug
    > can
    > > only be inserted into the hard drive in one directions. If you notice
    the
    > > power plug it will have 2 tapered corners and 2 square corners. You
    > > literally cannot plug it in upside down. The IDE cable likely has a
    notch
    > to
    > > facilitate the correct connection however you should note (possible
    faint)
    > > red stripe that runs the length of your IDE cable. This red stripe needs
    > to
    > > be on the same side as the power plug. Once you plug in the IDE cable
    (red
    > > stripe to the right) and the power plug you can turn on the computer.
    You
    > > can even dangle the second drive just ensure it isn't touching the
    > > motherboard. A hard drive will run fine if it is upside down or on an
    > angle
    > > so you don't have to screw it in place.
    > >
    > > Restart the computer and watch the POST screen ( the first screen that
    > shows
    > > when the computer starts) Unless the BIOS is set to do a Quick Start or
    > > Display a logo during start-up you should see your devices listed.
    Ideally
    > > you will see something listed like:
    > > Primary Master detected: < your current Master should be named here>
    > > Primary Slave detected: < the drive you've connected from the XP system
    > > should be named here>
    > > Secondary Master detected: <possibly, but not always, your CD-Rom device
    > > will be listed>
    > > Secondary Slave detected: <none, or another device if you have one
    > connect>
    > >
    > > If you see this then it is likely you have the drives connected
    correctly.
    > > Windows 98 should boot. If it doesn't or seems to take a very long time
    > then
    > > it is likely you don't have your settings correct. If Windows 98 boots
    to
    > > the desktop it should auto detect the second hard drive as drive letter
    D:
    > > However if your second drive is actually formatted as NTFS or if it is
    not
    > > set correctly as slave it will not show.
    > >
    > > If it shows you can simply open it and copy the files you need from it
    to
    > > the C drive.
    > >
    > >
    > >
    > > --
    > >
    > > Harry Ohrn MS-MVP [Shell/User]
    > > www.webtree.ca/windowsxp
    > >
    > >
    > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > > Hi John, Harry,
    > > >
    > > > I've retrieved the "sick" unit from the shop this evening and I think
    > I'd
    > > > like now to try dealing with it myself in consultation with you guys.
    > > >
    > > > However, I have no idea how to connect the Win XP drive to the Win 98
    > one.
    > > > You've directed me to use a "jumper" and to ensure the humper is set
    to
    > > the
    > > > Slave position. Could you help me with what exactly a jumper is and
    how
    > to
    > > > ensure I detect the Slave position?
    > > >
    > > > My Win XP went through a check disk on startup when I first activated
    it
    > > > this evening, and I noted it was checking the FAT32 system in C. Does
    > this
    > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > downloaded?
    > > >
    > > > I have had no success in finding the manuals for the unit but look
    > forward
    > > > to doing this if you have the patience to assist.
    > > >
    > > > Thanks, Terry
    > > >
    > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > > > When this happened to me it was due to a faulty Windows update (yes,
    > > > > Microsoft do sometinmes get it wrong) . The one thing that worked
    > > > instantly
    > > > > was to boot up using 'last configuration that worked' (hit the F8
    key
    > to
    > > > get
    > > > > the relevant menu). This restored my access but unfortunately the
    > rogue
    > > > > Update immediately reinstalled itself on the next bootup, putting me
    > > back
    > > > to
    > > > > square one. The solution was to turn off auto update and uninstall
    the
    > > > most
    > > > > recent download that had caused it (can't remember the file ref I'm
    > > sorry
    > > > to
    > > > > say). I did this in Control Panel / Add/Remove Programs and TICK the
    > box
    > > > > 'show updates'.
    > > > >
    > > > > As for a permanent solution, I don't know of one. I just keep my
    > fingers
    > > > > crossed and hope nothing really critical happens. Oh, and I never
    use
    > > > > Internet Explorer which is what most of these updates relate to.
    > > > >
    > > > > Don't know if this will help in your case but I hope it all comes
    out
    > OK
    > > > >
    > > > > John
    > > > >
    > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in message
    > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > > > >I have much info to pass on here and haven't written it before so I
    > ask
    > > > for
    > > > > > your patience with my lack of knowledge and proper language.
    > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    use
    > > > > > Outlook
    > > > > > Express and Internet Explorer.
    > > > > > Mid-February I booted my computer and for the first time was met
    > with
    > > a
    > > > > > request to enter a Password as Administrator. Previously, I had
    the
    > > > system
    > > > > > set up so that no Password was required for logon. Also, I'd been
    > > using
    > > > > > another user account in my name without a password, and there was,
    > as
    > > > > > you're
    > > > > > aware, a Guest user account without password.
    > > > > >
    > > > > > The only password I'd used before as Administrator was to set
    > Privacy
    > > > and
    > > > > > Security settings for internet. This password is not being
    accepted.
    > > > > >
    > > > > > Furthermore, in consultion with phone-in MS Support, I tried
    > accessing
    > > > > > Setup
    > > > > > while booting by use of the Delete key. As I understand it, the
    hope
    > > was
    > > > > > that
    > > > > > we could achieve access to the BIOS. Again, I was asked to "Enter
    > > > Current
    > > > > > Password". Nothing has worked.
    > > > > > Microsoft advised that I must take the unit to the manufacturer.
    > I've
    > > > done
    > > > > > so, though no longer under warranty, and just yesterday was
    advised
    > by
    > > > the
    > > > > > shop tech there is nothing to be done other than uninstall the OS
    > and
    > > > > > start
    > > > > > over.
    > > > > >
    > > > > > My concerns are:
    > > > > > 1) I have on the hard drive approximately half the research and
    > > writing
    > > > of
    > > > > > a
    > > > > > book I'd been working on for several months (I should have been
    more
    > > > > > diligent
    > > > > > in backing up the material externally but have done so with only a
    > > small
    > > > > > portion of the material). Also, my entire Address Book and other
    > > > received
    > > > > > files are in the Outlook Express folders.
    > > > > > 2) I no longer have all the diskettes needed to reinstall drivers.
    > > > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    > > Support
    > > > > > over the phone?
    > > > > > 4) I received an email from the MS Customer Service Manager
    > yesterday,
    > > > > > inviting me to contact their supprt technicians in order to
    resolve
    > > the
    > > > > > matter. Do they now know something they didn't during the many
    hours
    > > and
    > > > > > events I've spent with them on the phone this month? I will call
    > them
    > > > > > anyway
    > > > > > once I get my PC back.
    > > > > >
    > > > > > The reason I haven't contacted this Newsgroup Forum was I had no
    > > > computer
    > > > > > until yesterday. I took an old Pentium ll I had in the basement
    and
    > > > after
    > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > activated
    > > an
    > > > > > internet account.It is this unit I'm currently using.
    > > > > >
    > > > > > Please forgive the length of this post and I hope I've supplied
    > > > sufficient
    > > > > > info to enable someone to help me.
    > > > > >
    > > > > > Thanking you in advance, I am...
    > > > > > Terry
    > > > > > --
    > > > > > Peaceis not to be pursued; it is a by-product of love.
    > > > >
    > > > >
    > > >
    > > >
    > >
    > >
    >
    >
  26. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    I've got it! I have successfully copied the files from the XP HDD! Thank you
    so much.

    As info for other readers, please note that I was successful only by taking
    the XP HDD off the IDE cable being used by the Win 98 HDD and connecting it
    instead to the middle connector of the IDE connected to the CD ROM. With the
    former set up, the XP HDD wasn't being recognized.

    Of course there are outstanding issues remaining. Should I continue posting
    to this thread or begin a new one?

    Thanks again,
    Terry, a friend of Bill W.


    "Harry Ohrn" <harry---@webtree.ca> wrote in message
    news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    > I hope you can pick this out of the thread.
    > 1) Remove the hard drive from the XP system. Yes you can unscrew it and
    > remove the drive.
    > 2) Ensure the jumper on the back of XP drive is set as Slave
    > 3) Connect to the spare (unused) IDE plug on the Win98 system. Don't worry
    > about which IDE plug it is.
    > 4) Connect a power plug to it
    > 5) Start the computer.
    > 6) Let it boot to Windows and open My Computer. It should be listed as D
    >
    > If it is not showing then post back
    >
    > --
    >
    > Harry Ohrn MS-MVP [Shell/User]
    > www.webtree.ca/windowsxp
    >
    >
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    > MPG3204AT.
    > > I've succeeded in getting a diagram of the jumper settings from the
    > website.
    > >
    > > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    I've
    > > left a post at the Tech forum on the HotHardware website. I was
    > unsuccessful
    > > in finding a diagram and haven't received a reply yet.
    > >
    > > Am I to understand I can physically remove the HDD containing the data I
    > > want, from its PC chassis bracket? If so, that would certainly shorten
    the
    > > distance between the two HDD's. Can I then use the IDE cable by
    > > disconnecting the middle connector from the CD Rom, placing that
    connector
    > > to the HDD and the end connector (the one currently plugged into the
    HDD)
    > > run to the "receiving" HDD?
    > >
    > > Apologies for seeming dense, but I'm still not clear how the IDE cables
    > > between the two HDD's need to be positioned.
    > >
    > > Thanks,
    > > Terry
    > >
    > > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > > > If your XP drive is currently formatted as FAT32 that will ease the
    > > recovery
    > > > process to be certain. All you should have to do is connect the drive
    to
    > > > your older Windows 98 system as Windows 98 will read FAT32.
    > > >
    > > > It would help if I knew the make of Hard Drive you are using. Hard
    > Drives
    > > > tend to set the jumpers differently. Typically the Hard Drive should
    > have
    > > a
    > > > legend stamped on the Hard Drive case that shows the jumper settings.
    If
    > > > your Hard Drive is a Maxtor then pull the jumper plug so there is no
    > plug
    > > at
    > > > all across the pins. If your drive is a different brand then do a
    search
    > > for
    > > > it's jumper settings or post the brand here.
    > > >
    > > > As you can see a Hard Drive has 2 cables that plug in. One is wide and
    > > flat.
    > > > This is typically called an IDE cable and connects to the computer's
    > > > motherboard. The other is narrow and is generally white. It is
    typically
    > > > called the power plug and is usually white with only 4 plug in
    > connectors.
    > > > It comes out of the power supply. Both the IDE cable and the power
    plug
    > > can
    > > > only be inserted into the hard drive in one directions. If you notice
    > the
    > > > power plug it will have 2 tapered corners and 2 square corners. You
    > > > literally cannot plug it in upside down. The IDE cable likely has a
    > notch
    > > to
    > > > facilitate the correct connection however you should note (possible
    > faint)
    > > > red stripe that runs the length of your IDE cable. This red stripe
    needs
    > > to
    > > > be on the same side as the power plug. Once you plug in the IDE cable
    > (red
    > > > stripe to the right) and the power plug you can turn on the computer.
    > You
    > > > can even dangle the second drive just ensure it isn't touching the
    > > > motherboard. A hard drive will run fine if it is upside down or on an
    > > angle
    > > > so you don't have to screw it in place.
    > > >
    > > > Restart the computer and watch the POST screen ( the first screen that
    > > shows
    > > > when the computer starts) Unless the BIOS is set to do a Quick Start
    or
    > > > Display a logo during start-up you should see your devices listed.
    > Ideally
    > > > you will see something listed like:
    > > > Primary Master detected: < your current Master should be named here>
    > > > Primary Slave detected: < the drive you've connected from the XP
    system
    > > > should be named here>
    > > > Secondary Master detected: <possibly, but not always, your CD-Rom
    device
    > > > will be listed>
    > > > Secondary Slave detected: <none, or another device if you have one
    > > connect>
    > > >
    > > > If you see this then it is likely you have the drives connected
    > correctly.
    > > > Windows 98 should boot. If it doesn't or seems to take a very long
    time
    > > then
    > > > it is likely you don't have your settings correct. If Windows 98 boots
    > to
    > > > the desktop it should auto detect the second hard drive as drive
    letter
    > D:
    > > > However if your second drive is actually formatted as NTFS or if it is
    > not
    > > > set correctly as slave it will not show.
    > > >
    > > > If it shows you can simply open it and copy the files you need from it
    > to
    > > > the C drive.
    > > >
    > > >
    > > >
    > > > --
    > > >
    > > > Harry Ohrn MS-MVP [Shell/User]
    > > > www.webtree.ca/windowsxp
    > > >
    > > >
    > > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > > > Hi John, Harry,
    > > > >
    > > > > I've retrieved the "sick" unit from the shop this evening and I
    think
    > > I'd
    > > > > like now to try dealing with it myself in consultation with you
    guys.
    > > > >
    > > > > However, I have no idea how to connect the Win XP drive to the Win
    98
    > > one.
    > > > > You've directed me to use a "jumper" and to ensure the humper is set
    > to
    > > > the
    > > > > Slave position. Could you help me with what exactly a jumper is and
    > how
    > > to
    > > > > ensure I detect the Slave position?
    > > > >
    > > > > My Win XP went through a check disk on startup when I first
    activated
    > it
    > > > > this evening, and I noted it was checking the FAT32 system in C.
    Does
    > > this
    > > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > > downloaded?
    > > > >
    > > > > I have had no success in finding the manuals for the unit but look
    > > forward
    > > > > to doing this if you have the patience to assist.
    > > > >
    > > > > Thanks, Terry
    > > > >
    > > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > > > > When this happened to me it was due to a faulty Windows update
    (yes,
    > > > > > Microsoft do sometinmes get it wrong) . The one thing that worked
    > > > > instantly
    > > > > > was to boot up using 'last configuration that worked' (hit the F8
    > key
    > > to
    > > > > get
    > > > > > the relevant menu). This restored my access but unfortunately the
    > > rogue
    > > > > > Update immediately reinstalled itself on the next bootup, putting
    me
    > > > back
    > > > > to
    > > > > > square one. The solution was to turn off auto update and uninstall
    > the
    > > > > most
    > > > > > recent download that had caused it (can't remember the file ref
    I'm
    > > > sorry
    > > > > to
    > > > > > say). I did this in Control Panel / Add/Remove Programs and TICK
    the
    > > box
    > > > > > 'show updates'.
    > > > > >
    > > > > > As for a permanent solution, I don't know of one. I just keep my
    > > fingers
    > > > > > crossed and hope nothing really critical happens. Oh, and I never
    > use
    > > > > > Internet Explorer which is what most of these updates relate to.
    > > > > >
    > > > > > Don't know if this will help in your case but I hope it all comes
    > out
    > > OK
    > > > > >
    > > > > > John
    > > > > >
    > > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    message
    > > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > > > > >I have much info to pass on here and haven't written it before so
    I
    > > ask
    > > > > for
    > > > > > > your patience with my lack of knowledge and proper language.
    > > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    > use
    > > > > > > Outlook
    > > > > > > Express and Internet Explorer.
    > > > > > > Mid-February I booted my computer and for the first time was met
    > > with
    > > > a
    > > > > > > request to enter a Password as Administrator. Previously, I had
    > the
    > > > > system
    > > > > > > set up so that no Password was required for logon. Also, I'd
    been
    > > > using
    > > > > > > another user account in my name without a password, and there
    was,
    > > as
    > > > > > > you're
    > > > > > > aware, a Guest user account without password.
    > > > > > >
    > > > > > > The only password I'd used before as Administrator was to set
    > > Privacy
    > > > > and
    > > > > > > Security settings for internet. This password is not being
    > accepted.
    > > > > > >
    > > > > > > Furthermore, in consultion with phone-in MS Support, I tried
    > > accessing
    > > > > > > Setup
    > > > > > > while booting by use of the Delete key. As I understand it, the
    > hope
    > > > was
    > > > > > > that
    > > > > > > we could achieve access to the BIOS. Again, I was asked to
    "Enter
    > > > > Current
    > > > > > > Password". Nothing has worked.
    > > > > > > Microsoft advised that I must take the unit to the manufacturer.
    > > I've
    > > > > done
    > > > > > > so, though no longer under warranty, and just yesterday was
    > advised
    > > by
    > > > > the
    > > > > > > shop tech there is nothing to be done other than uninstall the
    OS
    > > and
    > > > > > > start
    > > > > > > over.
    > > > > > >
    > > > > > > My concerns are:
    > > > > > > 1) I have on the hard drive approximately half the research and
    > > > writing
    > > > > of
    > > > > > > a
    > > > > > > book I'd been working on for several months (I should have been
    > more
    > > > > > > diligent
    > > > > > > in backing up the material externally but have done so with only
    a
    > > > small
    > > > > > > portion of the material). Also, my entire Address Book and other
    > > > > received
    > > > > > > files are in the Outlook Express folders.
    > > > > > > 2) I no longer have all the diskettes needed to reinstall
    drivers.
    > > > > > > 3) If the shop tech can remove the OS, why can't I do it with MS
    > > > Support
    > > > > > > over the phone?
    > > > > > > 4) I received an email from the MS Customer Service Manager
    > > yesterday,
    > > > > > > inviting me to contact their supprt technicians in order to
    > resolve
    > > > the
    > > > > > > matter. Do they now know something they didn't during the many
    > hours
    > > > and
    > > > > > > events I've spent with them on the phone this month? I will call
    > > them
    > > > > > > anyway
    > > > > > > once I get my PC back.
    > > > > > >
    > > > > > > The reason I haven't contacted this Newsgroup Forum was I had no
    > > > > computer
    > > > > > > until yesterday. I took an old Pentium ll I had in the basement
    > and
    > > > > after
    > > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > > activated
    > > > an
    > > > > > > internet account.It is this unit I'm currently using.
    > > > > > >
    > > > > > > Please forgive the length of this post and I hope I've supplied
    > > > > sufficient
    > > > > > > info to enable someone to help me.
    > > > > > >
    > > > > > > Thanking you in advance, I am...
    > > > > > > Terry
    > > > > > > --
    > > > > > > Peaceis not to be pursued; it is a by-product of love.
    > > > > >
    > > > > >
    > > > >
    > > > >
    > > >
    > > >
    > >
    > >
    >
    >
  27. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    If it is a new topic, start a new thread if you are getting tired of
    scrolling. Might attract new respondents also.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:o6MYd.36925$fW4.1097013@news20.bellglobal.com...
    > I've got it! I have successfully copied the files from the XP HDD! Thank
    > you
    > so much.
    >
    > As info for other readers, please note that I was successful only by
    > taking
    > the XP HDD off the IDE cable being used by the Win 98 HDD and connecting
    > it
    > instead to the middle connector of the IDE connected to the CD ROM. With
    > the
    > former set up, the XP HDD wasn't being recognized.
    >
    > Of course there are outstanding issues remaining. Should I continue
    > posting
    > to this thread or begin a new one?
    >
    > Thanks again,
    > Terry, a friend of Bill W.
    >
    >
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    >> I hope you can pick this out of the thread.
    >> 1) Remove the hard drive from the XP system. Yes you can unscrew it and
    >> remove the drive.
    >> 2) Ensure the jumper on the back of XP drive is set as Slave
    >> 3) Connect to the spare (unused) IDE plug on the Win98 system. Don't
    >> worry
    >> about which IDE plug it is.
    >> 4) Connect a power plug to it
    >> 5) Start the computer.
    >> 6) Let it boot to Windows and open My Computer. It should be listed as D
    >>
    >> If it is not showing then post back
    >>
    >> --
    >>
    >> Harry Ohrn MS-MVP [Shell/User]
    >> www.webtree.ca/windowsxp
    >>
    >>
    >> "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >> > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    >> MPG3204AT.
    >> > I've succeeded in getting a diagram of the jumper settings from the
    >> website.
    >> >
    >> > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    > I've
    >> > left a post at the Tech forum on the HotHardware website. I was
    >> unsuccessful
    >> > in finding a diagram and haven't received a reply yet.
    >> >
    >> > Am I to understand I can physically remove the HDD containing the data
    >> > I
    >> > want, from its PC chassis bracket? If so, that would certainly shorten
    > the
    >> > distance between the two HDD's. Can I then use the IDE cable by
    >> > disconnecting the middle connector from the CD Rom, placing that
    > connector
    >> > to the HDD and the end connector (the one currently plugged into the
    > HDD)
    >> > run to the "receiving" HDD?
    >> >
    >> > Apologies for seeming dense, but I'm still not clear how the IDE cables
    >> > between the two HDD's need to be positioned.
    >> >
    >> > Thanks,
    >> > Terry
    >> >
    >> > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    >> > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >> > > If your XP drive is currently formatted as FAT32 that will ease the
    >> > recovery
    >> > > process to be certain. All you should have to do is connect the drive
    > to
    >> > > your older Windows 98 system as Windows 98 will read FAT32.
    >> > >
    >> > > It would help if I knew the make of Hard Drive you are using. Hard
    >> Drives
    >> > > tend to set the jumpers differently. Typically the Hard Drive should
    >> have
    >> > a
    >> > > legend stamped on the Hard Drive case that shows the jumper settings.
    > If
    >> > > your Hard Drive is a Maxtor then pull the jumper plug so there is no
    >> plug
    >> > at
    >> > > all across the pins. If your drive is a different brand then do a
    > search
    >> > for
    >> > > it's jumper settings or post the brand here.
    >> > >
    >> > > As you can see a Hard Drive has 2 cables that plug in. One is wide
    >> > > and
    >> > flat.
    >> > > This is typically called an IDE cable and connects to the computer's
    >> > > motherboard. The other is narrow and is generally white. It is
    > typically
    >> > > called the power plug and is usually white with only 4 plug in
    >> connectors.
    >> > > It comes out of the power supply. Both the IDE cable and the power
    > plug
    >> > can
    >> > > only be inserted into the hard drive in one directions. If you notice
    >> the
    >> > > power plug it will have 2 tapered corners and 2 square corners. You
    >> > > literally cannot plug it in upside down. The IDE cable likely has a
    >> notch
    >> > to
    >> > > facilitate the correct connection however you should note (possible
    >> faint)
    >> > > red stripe that runs the length of your IDE cable. This red stripe
    > needs
    >> > to
    >> > > be on the same side as the power plug. Once you plug in the IDE cable
    >> (red
    >> > > stripe to the right) and the power plug you can turn on the computer.
    >> You
    >> > > can even dangle the second drive just ensure it isn't touching the
    >> > > motherboard. A hard drive will run fine if it is upside down or on an
    >> > angle
    >> > > so you don't have to screw it in place.
    >> > >
    >> > > Restart the computer and watch the POST screen ( the first screen
    >> > > that
    >> > shows
    >> > > when the computer starts) Unless the BIOS is set to do a Quick Start
    > or
    >> > > Display a logo during start-up you should see your devices listed.
    >> Ideally
    >> > > you will see something listed like:
    >> > > Primary Master detected: < your current Master should be named here>
    >> > > Primary Slave detected: < the drive you've connected from the XP
    > system
    >> > > should be named here>
    >> > > Secondary Master detected: <possibly, but not always, your CD-Rom
    > device
    >> > > will be listed>
    >> > > Secondary Slave detected: <none, or another device if you have one
    >> > connect>
    >> > >
    >> > > If you see this then it is likely you have the drives connected
    >> correctly.
    >> > > Windows 98 should boot. If it doesn't or seems to take a very long
    > time
    >> > then
    >> > > it is likely you don't have your settings correct. If Windows 98
    >> > > boots
    >> to
    >> > > the desktop it should auto detect the second hard drive as drive
    > letter
    >> D:
    >> > > However if your second drive is actually formatted as NTFS or if it
    >> > > is
    >> not
    >> > > set correctly as slave it will not show.
    >> > >
    >> > > If it shows you can simply open it and copy the files you need from
    >> > > it
    >> to
    >> > > the C drive.
    >> > >
    >> > >
    >> > >
    >> > > --
    >> > >
    >> > > Harry Ohrn MS-MVP [Shell/User]
    >> > > www.webtree.ca/windowsxp
    >> > >
    >> > >
    >> > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> > > > Hi John, Harry,
    >> > > >
    >> > > > I've retrieved the "sick" unit from the shop this evening and I
    > think
    >> > I'd
    >> > > > like now to try dealing with it myself in consultation with you
    > guys.
    >> > > >
    >> > > > However, I have no idea how to connect the Win XP drive to the Win
    > 98
    >> > one.
    >> > > > You've directed me to use a "jumper" and to ensure the humper is
    >> > > > set
    >> to
    >> > > the
    >> > > > Slave position. Could you help me with what exactly a jumper is and
    >> how
    >> > to
    >> > > > ensure I detect the Slave position?
    >> > > >
    >> > > > My Win XP went through a check disk on startup when I first
    > activated
    >> it
    >> > > > this evening, and I noted it was checking the FAT32 system in C.
    > Does
    >> > this
    >> > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    >> > downloaded?
    >> > > >
    >> > > > I have had no success in finding the manuals for the unit but look
    >> > forward
    >> > > > to doing this if you have the patience to assist.
    >> > > >
    >> > > > Thanks, Terry
    >> > > >
    >> > > > "John Rampling" <John@NOSPAM.com> wrote in message
    >> > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> > > > > When this happened to me it was due to a faulty Windows update
    > (yes,
    >> > > > > Microsoft do sometinmes get it wrong) . The one thing that worked
    >> > > > instantly
    >> > > > > was to boot up using 'last configuration that worked' (hit the F8
    >> key
    >> > to
    >> > > > get
    >> > > > > the relevant menu). This restored my access but unfortunately the
    >> > rogue
    >> > > > > Update immediately reinstalled itself on the next bootup, putting
    > me
    >> > > back
    >> > > > to
    >> > > > > square one. The solution was to turn off auto update and
    >> > > > > uninstall
    >> the
    >> > > > most
    >> > > > > recent download that had caused it (can't remember the file ref
    > I'm
    >> > > sorry
    >> > > > to
    >> > > > > say). I did this in Control Panel / Add/Remove Programs and TICK
    > the
    >> > box
    >> > > > > 'show updates'.
    >> > > > >
    >> > > > > As for a permanent solution, I don't know of one. I just keep my
    >> > fingers
    >> > > > > crossed and hope nothing really critical happens. Oh, and I never
    >> use
    >> > > > > Internet Explorer which is what most of these updates relate to.
    >> > > > >
    >> > > > > Don't know if this will help in your case but I hope it all comes
    >> out
    >> > OK
    >> > > > >
    >> > > > > John
    >> > > > >
    >> > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > message
    >> > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> > > > > >I have much info to pass on here and haven't written it before
    >> > > > > >so
    > I
    >> > ask
    >> > > > for
    >> > > > > > your patience with my lack of knowledge and proper language.
    >> > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    >> use
    >> > > > > > Outlook
    >> > > > > > Express and Internet Explorer.
    >> > > > > > Mid-February I booted my computer and for the first time was
    >> > > > > > met
    >> > with
    >> > > a
    >> > > > > > request to enter a Password as Administrator. Previously, I had
    >> the
    >> > > > system
    >> > > > > > set up so that no Password was required for logon. Also, I'd
    > been
    >> > > using
    >> > > > > > another user account in my name without a password, and there
    > was,
    >> > as
    >> > > > > > you're
    >> > > > > > aware, a Guest user account without password.
    >> > > > > >
    >> > > > > > The only password I'd used before as Administrator was to set
    >> > Privacy
    >> > > > and
    >> > > > > > Security settings for internet. This password is not being
    >> accepted.
    >> > > > > >
    >> > > > > > Furthermore, in consultion with phone-in MS Support, I tried
    >> > accessing
    >> > > > > > Setup
    >> > > > > > while booting by use of the Delete key. As I understand it, the
    >> hope
    >> > > was
    >> > > > > > that
    >> > > > > > we could achieve access to the BIOS. Again, I was asked to
    > "Enter
    >> > > > Current
    >> > > > > > Password". Nothing has worked.
    >> > > > > > Microsoft advised that I must take the unit to the
    >> > > > > > manufacturer.
    >> > I've
    >> > > > done
    >> > > > > > so, though no longer under warranty, and just yesterday was
    >> advised
    >> > by
    >> > > > the
    >> > > > > > shop tech there is nothing to be done other than uninstall the
    > OS
    >> > and
    >> > > > > > start
    >> > > > > > over.
    >> > > > > >
    >> > > > > > My concerns are:
    >> > > > > > 1) I have on the hard drive approximately half the research and
    >> > > writing
    >> > > > of
    >> > > > > > a
    >> > > > > > book I'd been working on for several months (I should have been
    >> more
    >> > > > > > diligent
    >> > > > > > in backing up the material externally but have done so with
    >> > > > > > only
    > a
    >> > > small
    >> > > > > > portion of the material). Also, my entire Address Book and
    >> > > > > > other
    >> > > > received
    >> > > > > > files are in the Outlook Express folders.
    >> > > > > > 2) I no longer have all the diskettes needed to reinstall
    > drivers.
    >> > > > > > 3) If the shop tech can remove the OS, why can't I do it with
    >> > > > > > MS
    >> > > Support
    >> > > > > > over the phone?
    >> > > > > > 4) I received an email from the MS Customer Service Manager
    >> > yesterday,
    >> > > > > > inviting me to contact their supprt technicians in order to
    >> resolve
    >> > > the
    >> > > > > > matter. Do they now know something they didn't during the many
    >> hours
    >> > > and
    >> > > > > > events I've spent with them on the phone this month? I will
    >> > > > > > call
    >> > them
    >> > > > > > anyway
    >> > > > > > once I get my PC back.
    >> > > > > >
    >> > > > > > The reason I haven't contacted this Newsgroup Forum was I had
    >> > > > > > no
    >> > > > computer
    >> > > > > > until yesterday. I took an old Pentium ll I had in the basement
    >> and
    >> > > > after
    >> > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >> > activated
    >> > > an
    >> > > > > > internet account.It is this unit I'm currently using.
    >> > > > > >
    >> > > > > > Please forgive the length of this post and I hope I've supplied
    >> > > > sufficient
    >> > > > > > info to enable someone to help me.
    >> > > > > >
    >> > > > > > Thanking you in advance, I am...
    >> > > > > > Terry
    >> > > > > > --
    >> > > > > > Peaceis not to be pursued; it is a by-product of love.
    >> > > > >
    >> > > > >
    >> > > >
    >> > > >
    >> > >
    >> > >
    >> >
    >> >
    >>
    >>
    >
    >
  28. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Well done! It may be a good idea to start a new thread for your other
    new or outstanding problems. Now you can sleep easy, the rest is minor
    details, your work is salvaged and secured. Take a well deserved break
    and enjoy the rest of the weekend!

    John

    Terry Nippard wrote:

    > I've got it! I have successfully copied the files from the XP HDD! Thank you
    > so much.
    >
    > As info for other readers, please note that I was successful only by taking
    > the XP HDD off the IDE cable being used by the Win 98 HDD and connecting it
    > instead to the middle connector of the IDE connected to the CD ROM. With the
    > former set up, the XP HDD wasn't being recognized.
    >
    > Of course there are outstanding issues remaining. Should I continue posting
    > to this thread or begin a new one?
    >
    > Thanks again,
    > Terry, a friend of Bill W.
    >
    >
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    >
    >>I hope you can pick this out of the thread.
    >>1) Remove the hard drive from the XP system. Yes you can unscrew it and
    >>remove the drive.
    >>2) Ensure the jumper on the back of XP drive is set as Slave
    >>3) Connect to the spare (unused) IDE plug on the Win98 system. Don't worry
    >>about which IDE plug it is.
    >>4) Connect a power plug to it
    >>5) Start the computer.
    >>6) Let it boot to Windows and open My Computer. It should be listed as D
    >>
    >>If it is not showing then post back
    >>
    >>--
    >>
    >>Harry Ohrn MS-MVP [Shell/User]
    >>www.webtree.ca/windowsxp
    >>
    >>
    >>"Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >>news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >>
    >>>I have identified both HDD's. The one with Win XP Pro is Fujitsu
    >>
    >>MPG3204AT.
    >>
    >>>I've succeeded in getting a diagram of the jumper settings from the
    >>
    >>website.
    >>
    >>>The even older one I'm currently using is a Quantum Fireball CR6.4A.
    >
    > I've
    >
    >>>left a post at the Tech forum on the HotHardware website. I was
    >>
    >>unsuccessful
    >>
    >>>in finding a diagram and haven't received a reply yet.
    >>>
    >>>Am I to understand I can physically remove the HDD containing the data I
    >>>want, from its PC chassis bracket? If so, that would certainly shorten
    >
    > the
    >
    >>>distance between the two HDD's. Can I then use the IDE cable by
    >>>disconnecting the middle connector from the CD Rom, placing that
    >
    > connector
    >
    >>>to the HDD and the end connector (the one currently plugged into the
    >
    > HDD)
    >
    >>>run to the "receiving" HDD?
    >>>
    >>>Apologies for seeming dense, but I'm still not clear how the IDE cables
    >>>between the two HDD's need to be positioned.
    >>>
    >>>Thanks,
    >>>Terry
    >>>
    >>>"Harry Ohrn" <harry---@webtree.ca> wrote in message
    >>>news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >>>
    >>>>If your XP drive is currently formatted as FAT32 that will ease the
    >>>
    >>>recovery
    >>>
    >>>>process to be certain. All you should have to do is connect the drive
    >
    > to
    >
    >>>>your older Windows 98 system as Windows 98 will read FAT32.
    >>>>
    >>>>It would help if I knew the make of Hard Drive you are using. Hard
    >>
    >>Drives
    >>
    >>>>tend to set the jumpers differently. Typically the Hard Drive should
    >>
    >>have
    >>
    >>>a
    >>>
    >>>>legend stamped on the Hard Drive case that shows the jumper settings.
    >
    > If
    >
    >>>>your Hard Drive is a Maxtor then pull the jumper plug so there is no
    >>
    >>plug
    >>
    >>>at
    >>>
    >>>>all across the pins. If your drive is a different brand then do a
    >
    > search
    >
    >>>for
    >>>
    >>>>it's jumper settings or post the brand here.
    >>>>
    >>>>As you can see a Hard Drive has 2 cables that plug in. One is wide and
    >>>
    >>>flat.
    >>>
    >>>>This is typically called an IDE cable and connects to the computer's
    >>>>motherboard. The other is narrow and is generally white. It is
    >
    > typically
    >
    >>>>called the power plug and is usually white with only 4 plug in
    >>
    >>connectors.
    >>
    >>>>It comes out of the power supply. Both the IDE cable and the power
    >
    > plug
    >
    >>>can
    >>>
    >>>>only be inserted into the hard drive in one directions. If you notice
    >>
    >>the
    >>
    >>>>power plug it will have 2 tapered corners and 2 square corners. You
    >>>>literally cannot plug it in upside down. The IDE cable likely has a
    >>
    >>notch
    >>
    >>>to
    >>>
    >>>>facilitate the correct connection however you should note (possible
    >>
    >>faint)
    >>
    >>>>red stripe that runs the length of your IDE cable. This red stripe
    >
    > needs
    >
    >>>to
    >>>
    >>>>be on the same side as the power plug. Once you plug in the IDE cable
    >>
    >>(red
    >>
    >>>>stripe to the right) and the power plug you can turn on the computer.
    >>
    >>You
    >>
    >>>>can even dangle the second drive just ensure it isn't touching the
    >>>>motherboard. A hard drive will run fine if it is upside down or on an
    >>>
    >>>angle
    >>>
    >>>>so you don't have to screw it in place.
    >>>>
    >>>>Restart the computer and watch the POST screen ( the first screen that
    >>>
    >>>shows
    >>>
    >>>>when the computer starts) Unless the BIOS is set to do a Quick Start
    >
    > or
    >
    >>>>Display a logo during start-up you should see your devices listed.
    >>
    >>Ideally
    >>
    >>>>you will see something listed like:
    >>>>Primary Master detected: < your current Master should be named here>
    >>>>Primary Slave detected: < the drive you've connected from the XP
    >
    > system
    >
    >>>>should be named here>
    >>>>Secondary Master detected: <possibly, but not always, your CD-Rom
    >
    > device
    >
    >>>>will be listed>
    >>>>Secondary Slave detected: <none, or another device if you have one
    >>>
    >>>connect>
    >>>
    >>>>If you see this then it is likely you have the drives connected
    >>
    >>correctly.
    >>
    >>>>Windows 98 should boot. If it doesn't or seems to take a very long
    >
    > time
    >
    >>>then
    >>>
    >>>>it is likely you don't have your settings correct. If Windows 98 boots
    >>
    >>to
    >>
    >>>>the desktop it should auto detect the second hard drive as drive
    >
    > letter
    >
    >>D:
    >>
    >>>>However if your second drive is actually formatted as NTFS or if it is
    >>
    >>not
    >>
    >>>>set correctly as slave it will not show.
    >>>>
    >>>>If it shows you can simply open it and copy the files you need from it
    >>
    >>to
    >>
    >>>>the C drive.
    >>>>
    >>>>
    >>>>
    >>>>--
    >>>>
    >>>>Harry Ohrn MS-MVP [Shell/User]
    >>>>www.webtree.ca/windowsxp
    >>>>
    >>>>
    >>>>"Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >>>>news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >>>>
    >>>>>Hi John, Harry,
    >>>>>
    >>>>>I've retrieved the "sick" unit from the shop this evening and I
    >
    > think
    >
    >>>I'd
    >>>
    >>>>>like now to try dealing with it myself in consultation with you
    >
    > guys.
    >
    >>>>>However, I have no idea how to connect the Win XP drive to the Win
    >
    > 98
    >
    >>>one.
    >>>
    >>>>>You've directed me to use a "jumper" and to ensure the humper is set
    >>
    >>to
    >>
    >>>>the
    >>>>
    >>>>>Slave position. Could you help me with what exactly a jumper is and
    >>
    >>how
    >>
    >>>to
    >>>
    >>>>>ensure I detect the Slave position?
    >>>>>
    >>>>>My Win XP went through a check disk on startup when I first
    >
    > activated
    >
    >>it
    >>
    >>>>>this evening, and I noted it was checking the FAT32 system in C.
    >
    > Does
    >
    >>>this
    >>>
    >>>>>mean I won't need to deploy the NTFS Reader for DOS disc I've
    >>>
    >>>downloaded?
    >>>
    >>>>>I have had no success in finding the manuals for the unit but look
    >>>
    >>>forward
    >>>
    >>>>>to doing this if you have the patience to assist.
    >>>>>
    >>>>>Thanks, Terry
    >>>>>
    >>>>>"John Rampling" <John@NOSPAM.com> wrote in message
    >>>>>news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >>>>>
    >>>>>>When this happened to me it was due to a faulty Windows update
    >
    > (yes,
    >
    >>>>>>Microsoft do sometinmes get it wrong) . The one thing that worked
    >>>>>
    >>>>>instantly
    >>>>>
    >>>>>>was to boot up using 'last configuration that worked' (hit the F8
    >>
    >>key
    >>
    >>>to
    >>>
    >>>>>get
    >>>>>
    >>>>>>the relevant menu). This restored my access but unfortunately the
    >>>
    >>>rogue
    >>>
    >>>>>>Update immediately reinstalled itself on the next bootup, putting
    >
    > me
    >
    >>>>back
    >>>>
    >>>>>to
    >>>>>
    >>>>>>square one. The solution was to turn off auto update and uninstall
    >>
    >>the
    >>
    >>>>>most
    >>>>>
    >>>>>>recent download that had caused it (can't remember the file ref
    >
    > I'm
    >
    >>>>sorry
    >>>>
    >>>>>to
    >>>>>
    >>>>>>say). I did this in Control Panel / Add/Remove Programs and TICK
    >
    > the
    >
    >>>box
    >>>
    >>>>>>'show updates'.
    >>>>>>
    >>>>>>As for a permanent solution, I don't know of one. I just keep my
    >>>
    >>>fingers
    >>>
    >>>>>>crossed and hope nothing really critical happens. Oh, and I never
    >>
    >>use
    >>
    >>>>>>Internet Explorer which is what most of these updates relate to.
    >>>>>>
    >>>>>>Don't know if this will help in your case but I hope it all comes
    >>
    >>out
    >>
    >>>OK
    >>>
    >>>>>>John
    >>>>>>
    >>>>>>"Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    >
    > message
    >
    >>>>>>news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >>>>>>
    >>>>>>>I have much info to pass on here and haven't written it before so
    >
    > I
    >
    >>>ask
    >>>
    >>>>>for
    >>>>>
    >>>>>>>your patience with my lack of knowledge and proper language.
    >>>>>>>I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I
    >>
    >>use
    >>
    >>>>>>>Outlook
    >>>>>>>Express and Internet Explorer.
    >>>>>>>Mid-February I booted my computer and for the first time was met
    >>>
    >>>with
    >>>
    >>>>a
    >>>>
    >>>>>>>request to enter a Password as Administrator. Previously, I had
    >>
    >>the
    >>
    >>>>>system
    >>>>>
    >>>>>>>set up so that no Password was required for logon. Also, I'd
    >
    > been
    >
    >>>>using
    >>>>
    >>>>>>>another user account in my name without a password, and there
    >
    > was,
    >
    >>>as
    >>>
    >>>>>>>you're
    >>>>>>>aware, a Guest user account without password.
    >>>>>>>
    >>>>>>>The only password I'd used before as Administrator was to set
    >>>
    >>>Privacy
    >>>
    >>>>>and
    >>>>>
    >>>>>>>Security settings for internet. This password is not being
    >>
    >>accepted.
    >>
    >>>>>>>Furthermore, in consultion with phone-in MS Support, I tried
    >>>
    >>>accessing
    >>>
    >>>>>>>Setup
    >>>>>>>while booting by use of the Delete key. As I understand it, the
    >>
    >>hope
    >>
    >>>>was
    >>>>
    >>>>>>>that
    >>>>>>>we could achieve access to the BIOS. Again, I was asked to
    >
    > "Enter
    >
    >>>>>Current
    >>>>>
    >>>>>>>Password". Nothing has worked.
    >>>>>>>Microsoft advised that I must take the unit to the manufacturer.
    >>>
    >>>I've
    >>>
    >>>>>done
    >>>>>
    >>>>>>>so, though no longer under warranty, and just yesterday was
    >>
    >>advised
    >>
    >>>by
    >>>
    >>>>>the
    >>>>>
    >>>>>>>shop tech there is nothing to be done other than uninstall the
    >
    > OS
    >
    >>>and
    >>>
    >>>>>>>start
    >>>>>>>over.
    >>>>>>>
    >>>>>>>My concerns are:
    >>>>>>>1) I have on the hard drive approximately half the research and
    >>>>
    >>>>writing
    >>>>
    >>>>>of
    >>>>>
    >>>>>>>a
    >>>>>>>book I'd been working on for several months (I should have been
    >>
    >>more
    >>
    >>>>>>>diligent
    >>>>>>>in backing up the material externally but have done so with only
    >
    > a
    >
    >>>>small
    >>>>
    >>>>>>>portion of the material). Also, my entire Address Book and other
    >>>>>
    >>>>>received
    >>>>>
    >>>>>>>files are in the Outlook Express folders.
    >>>>>>>2) I no longer have all the diskettes needed to reinstall
    >
    > drivers.
    >
    >>>>>>>3) If the shop tech can remove the OS, why can't I do it with MS
    >>>>
    >>>>Support
    >>>>
    >>>>>>>over the phone?
    >>>>>>>4) I received an email from the MS Customer Service Manager
    >>>
    >>>yesterday,
    >>>
    >>>>>>>inviting me to contact their supprt technicians in order to
    >>
    >>resolve
    >>
    >>>>the
    >>>>
    >>>>>>>matter. Do they now know something they didn't during the many
    >>
    >>hours
    >>
    >>>>and
    >>>>
    >>>>>>>events I've spent with them on the phone this month? I will call
    >>>
    >>>them
    >>>
    >>>>>>>anyway
    >>>>>>>once I get my PC back.
    >>>>>>>
    >>>>>>>The reason I haven't contacted this Newsgroup Forum was I had no
    >>>>>
    >>>>>computer
    >>>>>
    >>>>>>>until yesterday. I took an old Pentium ll I had in the basement
    >>
    >>and
    >>
    >>>>>after
    >>>>>
    >>>>>>>dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >>>
    >>>activated
    >>>
    >>>>an
    >>>>
    >>>>>>>internet account.It is this unit I'm currently using.
    >>>>>>>
    >>>>>>>Please forgive the length of this post and I hope I've supplied
    >>>>>
    >>>>>sufficient
    >>>>>
    >>>>>>>info to enable someone to help me.
    >>>>>>>
    >>>>>>>Thanking you in advance, I am...
    >>>>>>>Terry
    >>>>>>>--
    >>>>>>>Peaceis not to be pursued; it is a by-product of love.
    >>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>>
    >>
    >
    >
  29. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Glad to hear you got it sorted. Some hard drives need to be jumpered as
    Master with Slave and not just Master if they are to share the same IDE
    cable. It is possible that the drive in your Windows 98 system needed to be
    set that way. You showed good intuition to try it on the other cable. Make
    certain you backup your important data to an external source from now on to
    avoid the hassle.

    --

    Harry Ohrn MS-MVP [Shell/User]
    www.webtree.ca/windowsxp


    "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    news:o6MYd.36925$fW4.1097013@news20.bellglobal.com...
    > I've got it! I have successfully copied the files from the XP HDD! Thank
    you
    > so much.
    >
    > As info for other readers, please note that I was successful only by
    taking
    > the XP HDD off the IDE cable being used by the Win 98 HDD and connecting
    it
    > instead to the middle connector of the IDE connected to the CD ROM. With
    the
    > former set up, the XP HDD wasn't being recognized.
    >
    > Of course there are outstanding issues remaining. Should I continue
    posting
    > to this thread or begin a new one?
    >
    > Thanks again,
    > Terry, a friend of Bill W.
    >
    >
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    > > I hope you can pick this out of the thread.
    > > 1) Remove the hard drive from the XP system. Yes you can unscrew it and
    > > remove the drive.
    > > 2) Ensure the jumper on the back of XP drive is set as Slave
    > > 3) Connect to the spare (unused) IDE plug on the Win98 system. Don't
    worry
    > > about which IDE plug it is.
    > > 4) Connect a power plug to it
    > > 5) Start the computer.
    > > 6) Let it boot to Windows and open My Computer. It should be listed as D
    > >
    > > If it is not showing then post back
    > >
    > > --
    > >
    > > Harry Ohrn MS-MVP [Shell/User]
    > > www.webtree.ca/windowsxp
    > >
    > >
    > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > > > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    > > MPG3204AT.
    > > > I've succeeded in getting a diagram of the jumper settings from the
    > > website.
    > > >
    > > > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    > I've
    > > > left a post at the Tech forum on the HotHardware website. I was
    > > unsuccessful
    > > > in finding a diagram and haven't received a reply yet.
    > > >
    > > > Am I to understand I can physically remove the HDD containing the data
    I
    > > > want, from its PC chassis bracket? If so, that would certainly shorten
    > the
    > > > distance between the two HDD's. Can I then use the IDE cable by
    > > > disconnecting the middle connector from the CD Rom, placing that
    > connector
    > > > to the HDD and the end connector (the one currently plugged into the
    > HDD)
    > > > run to the "receiving" HDD?
    > > >
    > > > Apologies for seeming dense, but I'm still not clear how the IDE
    cables
    > > > between the two HDD's need to be positioned.
    > > >
    > > > Thanks,
    > > > Terry
    > > >
    > > > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > > > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > > > > If your XP drive is currently formatted as FAT32 that will ease the
    > > > recovery
    > > > > process to be certain. All you should have to do is connect the
    drive
    > to
    > > > > your older Windows 98 system as Windows 98 will read FAT32.
    > > > >
    > > > > It would help if I knew the make of Hard Drive you are using. Hard
    > > Drives
    > > > > tend to set the jumpers differently. Typically the Hard Drive should
    > > have
    > > > a
    > > > > legend stamped on the Hard Drive case that shows the jumper
    settings.
    > If
    > > > > your Hard Drive is a Maxtor then pull the jumper plug so there is no
    > > plug
    > > > at
    > > > > all across the pins. If your drive is a different brand then do a
    > search
    > > > for
    > > > > it's jumper settings or post the brand here.
    > > > >
    > > > > As you can see a Hard Drive has 2 cables that plug in. One is wide
    and
    > > > flat.
    > > > > This is typically called an IDE cable and connects to the computer's
    > > > > motherboard. The other is narrow and is generally white. It is
    > typically
    > > > > called the power plug and is usually white with only 4 plug in
    > > connectors.
    > > > > It comes out of the power supply. Both the IDE cable and the power
    > plug
    > > > can
    > > > > only be inserted into the hard drive in one directions. If you
    notice
    > > the
    > > > > power plug it will have 2 tapered corners and 2 square corners. You
    > > > > literally cannot plug it in upside down. The IDE cable likely has a
    > > notch
    > > > to
    > > > > facilitate the correct connection however you should note (possible
    > > faint)
    > > > > red stripe that runs the length of your IDE cable. This red stripe
    > needs
    > > > to
    > > > > be on the same side as the power plug. Once you plug in the IDE
    cable
    > > (red
    > > > > stripe to the right) and the power plug you can turn on the
    computer.
    > > You
    > > > > can even dangle the second drive just ensure it isn't touching the
    > > > > motherboard. A hard drive will run fine if it is upside down or on
    an
    > > > angle
    > > > > so you don't have to screw it in place.
    > > > >
    > > > > Restart the computer and watch the POST screen ( the first screen
    that
    > > > shows
    > > > > when the computer starts) Unless the BIOS is set to do a Quick Start
    > or
    > > > > Display a logo during start-up you should see your devices listed.
    > > Ideally
    > > > > you will see something listed like:
    > > > > Primary Master detected: < your current Master should be named here>
    > > > > Primary Slave detected: < the drive you've connected from the XP
    > system
    > > > > should be named here>
    > > > > Secondary Master detected: <possibly, but not always, your CD-Rom
    > device
    > > > > will be listed>
    > > > > Secondary Slave detected: <none, or another device if you have one
    > > > connect>
    > > > >
    > > > > If you see this then it is likely you have the drives connected
    > > correctly.
    > > > > Windows 98 should boot. If it doesn't or seems to take a very long
    > time
    > > > then
    > > > > it is likely you don't have your settings correct. If Windows 98
    boots
    > > to
    > > > > the desktop it should auto detect the second hard drive as drive
    > letter
    > > D:
    > > > > However if your second drive is actually formatted as NTFS or if it
    is
    > > not
    > > > > set correctly as slave it will not show.
    > > > >
    > > > > If it shows you can simply open it and copy the files you need from
    it
    > > to
    > > > > the C drive.
    > > > >
    > > > >
    > > > >
    > > > > --
    > > > >
    > > > > Harry Ohrn MS-MVP [Shell/User]
    > > > > www.webtree.ca/windowsxp
    > > > >
    > > > >
    > > > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > > > > > Hi John, Harry,
    > > > > >
    > > > > > I've retrieved the "sick" unit from the shop this evening and I
    > think
    > > > I'd
    > > > > > like now to try dealing with it myself in consultation with you
    > guys.
    > > > > >
    > > > > > However, I have no idea how to connect the Win XP drive to the Win
    > 98
    > > > one.
    > > > > > You've directed me to use a "jumper" and to ensure the humper is
    set
    > > to
    > > > > the
    > > > > > Slave position. Could you help me with what exactly a jumper is
    and
    > > how
    > > > to
    > > > > > ensure I detect the Slave position?
    > > > > >
    > > > > > My Win XP went through a check disk on startup when I first
    > activated
    > > it
    > > > > > this evening, and I noted it was checking the FAT32 system in C.
    > Does
    > > > this
    > > > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > > > downloaded?
    > > > > >
    > > > > > I have had no success in finding the manuals for the unit but look
    > > > forward
    > > > > > to doing this if you have the patience to assist.
    > > > > >
    > > > > > Thanks, Terry
    > > > > >
    > > > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > > > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > > > > > > When this happened to me it was due to a faulty Windows update
    > (yes,
    > > > > > > Microsoft do sometinmes get it wrong) . The one thing that
    worked
    > > > > > instantly
    > > > > > > was to boot up using 'last configuration that worked' (hit the
    F8
    > > key
    > > > to
    > > > > > get
    > > > > > > the relevant menu). This restored my access but unfortunately
    the
    > > > rogue
    > > > > > > Update immediately reinstalled itself on the next bootup,
    putting
    > me
    > > > > back
    > > > > > to
    > > > > > > square one. The solution was to turn off auto update and
    uninstall
    > > the
    > > > > > most
    > > > > > > recent download that had caused it (can't remember the file ref
    > I'm
    > > > > sorry
    > > > > > to
    > > > > > > say). I did this in Control Panel / Add/Remove Programs and TICK
    > the
    > > > box
    > > > > > > 'show updates'.
    > > > > > >
    > > > > > > As for a permanent solution, I don't know of one. I just keep my
    > > > fingers
    > > > > > > crossed and hope nothing really critical happens. Oh, and I
    never
    > > use
    > > > > > > Internet Explorer which is what most of these updates relate to.
    > > > > > >
    > > > > > > Don't know if this will help in your case but I hope it all
    comes
    > > out
    > > > OK
    > > > > > >
    > > > > > > John
    > > > > > >
    > > > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > message
    > > > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > > > > > > >I have much info to pass on here and haven't written it before
    so
    > I
    > > > ask
    > > > > > for
    > > > > > > > your patience with my lack of knowledge and proper language.
    > > > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB.
    I
    > > use
    > > > > > > > Outlook
    > > > > > > > Express and Internet Explorer.
    > > > > > > > Mid-February I booted my computer and for the first time was
    met
    > > > with
    > > > > a
    > > > > > > > request to enter a Password as Administrator. Previously, I
    had
    > > the
    > > > > > system
    > > > > > > > set up so that no Password was required for logon. Also, I'd
    > been
    > > > > using
    > > > > > > > another user account in my name without a password, and there
    > was,
    > > > as
    > > > > > > > you're
    > > > > > > > aware, a Guest user account without password.
    > > > > > > >
    > > > > > > > The only password I'd used before as Administrator was to set
    > > > Privacy
    > > > > > and
    > > > > > > > Security settings for internet. This password is not being
    > > accepted.
    > > > > > > >
    > > > > > > > Furthermore, in consultion with phone-in MS Support, I tried
    > > > accessing
    > > > > > > > Setup
    > > > > > > > while booting by use of the Delete key. As I understand it,
    the
    > > hope
    > > > > was
    > > > > > > > that
    > > > > > > > we could achieve access to the BIOS. Again, I was asked to
    > "Enter
    > > > > > Current
    > > > > > > > Password". Nothing has worked.
    > > > > > > > Microsoft advised that I must take the unit to the
    manufacturer.
    > > > I've
    > > > > > done
    > > > > > > > so, though no longer under warranty, and just yesterday was
    > > advised
    > > > by
    > > > > > the
    > > > > > > > shop tech there is nothing to be done other than uninstall the
    > OS
    > > > and
    > > > > > > > start
    > > > > > > > over.
    > > > > > > >
    > > > > > > > My concerns are:
    > > > > > > > 1) I have on the hard drive approximately half the research
    and
    > > > > writing
    > > > > > of
    > > > > > > > a
    > > > > > > > book I'd been working on for several months (I should have
    been
    > > more
    > > > > > > > diligent
    > > > > > > > in backing up the material externally but have done so with
    only
    > a
    > > > > small
    > > > > > > > portion of the material). Also, my entire Address Book and
    other
    > > > > > received
    > > > > > > > files are in the Outlook Express folders.
    > > > > > > > 2) I no longer have all the diskettes needed to reinstall
    > drivers.
    > > > > > > > 3) If the shop tech can remove the OS, why can't I do it with
    MS
    > > > > Support
    > > > > > > > over the phone?
    > > > > > > > 4) I received an email from the MS Customer Service Manager
    > > > yesterday,
    > > > > > > > inviting me to contact their supprt technicians in order to
    > > resolve
    > > > > the
    > > > > > > > matter. Do they now know something they didn't during the many
    > > hours
    > > > > and
    > > > > > > > events I've spent with them on the phone this month? I will
    call
    > > > them
    > > > > > > > anyway
    > > > > > > > once I get my PC back.
    > > > > > > >
    > > > > > > > The reason I haven't contacted this Newsgroup Forum was I had
    no
    > > > > > computer
    > > > > > > > until yesterday. I took an old Pentium ll I had in the
    basement
    > > and
    > > > > > after
    > > > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > > > activated
    > > > > an
    > > > > > > > internet account.It is this unit I'm currently using.
    > > > > > > >
    > > > > > > > Please forgive the length of this post and I hope I've
    supplied
    > > > > > sufficient
    > > > > > > > info to enable someone to help me.
    > > > > > > >
    > > > > > > > Thanking you in advance, I am...
    > > > > > > > Terry
    > > > > > > > --
    > > > > > > > Peaceis not to be pursued; it is a by-product of love.
    > > > > > >
    > > > > > >
    > > > > >
    > > > > >
    > > > >
    > > > >
    > > >
    > > >
    > >
    > >
    >
    >
  30. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Harry, read the thread. We went all through that, cabling, and more.

    --
    Colin Barnhorst [MVP Windows - Virtual Machine]
    (Reply to the group only unless otherwise requested)
    "Harry Ohrn" <harry---@webtree.ca> wrote in message
    news:O$rY1t5JFHA.2936@TK2MSFTNGP15.phx.gbl...
    > Glad to hear you got it sorted. Some hard drives need to be jumpered as
    > Master with Slave and not just Master if they are to share the same IDE
    > cable. It is possible that the drive in your Windows 98 system needed to
    > be
    > set that way. You showed good intuition to try it on the other cable. Make
    > certain you backup your important data to an external source from now on
    > to
    > avoid the hassle.
    >
    > --
    >
    > Harry Ohrn MS-MVP [Shell/User]
    > www.webtree.ca/windowsxp
    >
    >
    > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > news:o6MYd.36925$fW4.1097013@news20.bellglobal.com...
    >> I've got it! I have successfully copied the files from the XP HDD! Thank
    > you
    >> so much.
    >>
    >> As info for other readers, please note that I was successful only by
    > taking
    >> the XP HDD off the IDE cable being used by the Win 98 HDD and connecting
    > it
    >> instead to the middle connector of the IDE connected to the CD ROM. With
    > the
    >> former set up, the XP HDD wasn't being recognized.
    >>
    >> Of course there are outstanding issues remaining. Should I continue
    > posting
    >> to this thread or begin a new one?
    >>
    >> Thanks again,
    >> Terry, a friend of Bill W.
    >>
    >>
    >> "Harry Ohrn" <harry---@webtree.ca> wrote in message
    >> news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    >> > I hope you can pick this out of the thread.
    >> > 1) Remove the hard drive from the XP system. Yes you can unscrew it and
    >> > remove the drive.
    >> > 2) Ensure the jumper on the back of XP drive is set as Slave
    >> > 3) Connect to the spare (unused) IDE plug on the Win98 system. Don't
    > worry
    >> > about which IDE plug it is.
    >> > 4) Connect a power plug to it
    >> > 5) Start the computer.
    >> > 6) Let it boot to Windows and open My Computer. It should be listed as
    >> > D
    >> >
    >> > If it is not showing then post back
    >> >
    >> > --
    >> >
    >> > Harry Ohrn MS-MVP [Shell/User]
    >> > www.webtree.ca/windowsxp
    >> >
    >> >
    >> > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> > news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    >> > > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    >> > MPG3204AT.
    >> > > I've succeeded in getting a diagram of the jumper settings from the
    >> > website.
    >> > >
    >> > > The even older one I'm currently using is a Quantum Fireball CR6.4A.
    >> I've
    >> > > left a post at the Tech forum on the HotHardware website. I was
    >> > unsuccessful
    >> > > in finding a diagram and haven't received a reply yet.
    >> > >
    >> > > Am I to understand I can physically remove the HDD containing the
    >> > > data
    > I
    >> > > want, from its PC chassis bracket? If so, that would certainly
    >> > > shorten
    >> the
    >> > > distance between the two HDD's. Can I then use the IDE cable by
    >> > > disconnecting the middle connector from the CD Rom, placing that
    >> connector
    >> > > to the HDD and the end connector (the one currently plugged into the
    >> HDD)
    >> > > run to the "receiving" HDD?
    >> > >
    >> > > Apologies for seeming dense, but I'm still not clear how the IDE
    > cables
    >> > > between the two HDD's need to be positioned.
    >> > >
    >> > > Thanks,
    >> > > Terry
    >> > >
    >> > > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    >> > > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    >> > > > If your XP drive is currently formatted as FAT32 that will ease the
    >> > > recovery
    >> > > > process to be certain. All you should have to do is connect the
    > drive
    >> to
    >> > > > your older Windows 98 system as Windows 98 will read FAT32.
    >> > > >
    >> > > > It would help if I knew the make of Hard Drive you are using. Hard
    >> > Drives
    >> > > > tend to set the jumpers differently. Typically the Hard Drive
    >> > > > should
    >> > have
    >> > > a
    >> > > > legend stamped on the Hard Drive case that shows the jumper
    > settings.
    >> If
    >> > > > your Hard Drive is a Maxtor then pull the jumper plug so there is
    >> > > > no
    >> > plug
    >> > > at
    >> > > > all across the pins. If your drive is a different brand then do a
    >> search
    >> > > for
    >> > > > it's jumper settings or post the brand here.
    >> > > >
    >> > > > As you can see a Hard Drive has 2 cables that plug in. One is wide
    > and
    >> > > flat.
    >> > > > This is typically called an IDE cable and connects to the
    >> > > > computer's
    >> > > > motherboard. The other is narrow and is generally white. It is
    >> typically
    >> > > > called the power plug and is usually white with only 4 plug in
    >> > connectors.
    >> > > > It comes out of the power supply. Both the IDE cable and the power
    >> plug
    >> > > can
    >> > > > only be inserted into the hard drive in one directions. If you
    > notice
    >> > the
    >> > > > power plug it will have 2 tapered corners and 2 square corners. You
    >> > > > literally cannot plug it in upside down. The IDE cable likely has a
    >> > notch
    >> > > to
    >> > > > facilitate the correct connection however you should note (possible
    >> > faint)
    >> > > > red stripe that runs the length of your IDE cable. This red stripe
    >> needs
    >> > > to
    >> > > > be on the same side as the power plug. Once you plug in the IDE
    > cable
    >> > (red
    >> > > > stripe to the right) and the power plug you can turn on the
    > computer.
    >> > You
    >> > > > can even dangle the second drive just ensure it isn't touching the
    >> > > > motherboard. A hard drive will run fine if it is upside down or on
    > an
    >> > > angle
    >> > > > so you don't have to screw it in place.
    >> > > >
    >> > > > Restart the computer and watch the POST screen ( the first screen
    > that
    >> > > shows
    >> > > > when the computer starts) Unless the BIOS is set to do a Quick
    >> > > > Start
    >> or
    >> > > > Display a logo during start-up you should see your devices listed.
    >> > Ideally
    >> > > > you will see something listed like:
    >> > > > Primary Master detected: < your current Master should be named
    >> > > > here>
    >> > > > Primary Slave detected: < the drive you've connected from the XP
    >> system
    >> > > > should be named here>
    >> > > > Secondary Master detected: <possibly, but not always, your CD-Rom
    >> device
    >> > > > will be listed>
    >> > > > Secondary Slave detected: <none, or another device if you have one
    >> > > connect>
    >> > > >
    >> > > > If you see this then it is likely you have the drives connected
    >> > correctly.
    >> > > > Windows 98 should boot. If it doesn't or seems to take a very long
    >> time
    >> > > then
    >> > > > it is likely you don't have your settings correct. If Windows 98
    > boots
    >> > to
    >> > > > the desktop it should auto detect the second hard drive as drive
    >> letter
    >> > D:
    >> > > > However if your second drive is actually formatted as NTFS or if it
    > is
    >> > not
    >> > > > set correctly as slave it will not show.
    >> > > >
    >> > > > If it shows you can simply open it and copy the files you need from
    > it
    >> > to
    >> > > > the C drive.
    >> > > >
    >> > > >
    >> > > >
    >> > > > --
    >> > > >
    >> > > > Harry Ohrn MS-MVP [Shell/User]
    >> > > > www.webtree.ca/windowsxp
    >> > > >
    >> > > >
    >> > > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    >> > > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    >> > > > > Hi John, Harry,
    >> > > > >
    >> > > > > I've retrieved the "sick" unit from the shop this evening and I
    >> think
    >> > > I'd
    >> > > > > like now to try dealing with it myself in consultation with you
    >> guys.
    >> > > > >
    >> > > > > However, I have no idea how to connect the Win XP drive to the
    >> > > > > Win
    >> 98
    >> > > one.
    >> > > > > You've directed me to use a "jumper" and to ensure the humper is
    > set
    >> > to
    >> > > > the
    >> > > > > Slave position. Could you help me with what exactly a jumper is
    > and
    >> > how
    >> > > to
    >> > > > > ensure I detect the Slave position?
    >> > > > >
    >> > > > > My Win XP went through a check disk on startup when I first
    >> activated
    >> > it
    >> > > > > this evening, and I noted it was checking the FAT32 system in C.
    >> Does
    >> > > this
    >> > > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    >> > > downloaded?
    >> > > > >
    >> > > > > I have had no success in finding the manuals for the unit but
    >> > > > > look
    >> > > forward
    >> > > > > to doing this if you have the patience to assist.
    >> > > > >
    >> > > > > Thanks, Terry
    >> > > > >
    >> > > > > "John Rampling" <John@NOSPAM.com> wrote in message
    >> > > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    >> > > > > > When this happened to me it was due to a faulty Windows update
    >> (yes,
    >> > > > > > Microsoft do sometinmes get it wrong) . The one thing that
    > worked
    >> > > > > instantly
    >> > > > > > was to boot up using 'last configuration that worked' (hit the
    > F8
    >> > key
    >> > > to
    >> > > > > get
    >> > > > > > the relevant menu). This restored my access but unfortunately
    > the
    >> > > rogue
    >> > > > > > Update immediately reinstalled itself on the next bootup,
    > putting
    >> me
    >> > > > back
    >> > > > > to
    >> > > > > > square one. The solution was to turn off auto update and
    > uninstall
    >> > the
    >> > > > > most
    >> > > > > > recent download that had caused it (can't remember the file ref
    >> I'm
    >> > > > sorry
    >> > > > > to
    >> > > > > > say). I did this in Control Panel / Add/Remove Programs and
    >> > > > > > TICK
    >> the
    >> > > box
    >> > > > > > 'show updates'.
    >> > > > > >
    >> > > > > > As for a permanent solution, I don't know of one. I just keep
    >> > > > > > my
    >> > > fingers
    >> > > > > > crossed and hope nothing really critical happens. Oh, and I
    > never
    >> > use
    >> > > > > > Internet Explorer which is what most of these updates relate
    >> > > > > > to.
    >> > > > > >
    >> > > > > > Don't know if this will help in your case but I hope it all
    > comes
    >> > out
    >> > > OK
    >> > > > > >
    >> > > > > > John
    >> > > > > >
    >> > > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    >> message
    >> > > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    >> > > > > > >I have much info to pass on here and haven't written it before
    > so
    >> I
    >> > > ask
    >> > > > > for
    >> > > > > > > your patience with my lack of knowledge and proper language.
    >> > > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB.
    > I
    >> > use
    >> > > > > > > Outlook
    >> > > > > > > Express and Internet Explorer.
    >> > > > > > > Mid-February I booted my computer and for the first time was
    > met
    >> > > with
    >> > > > a
    >> > > > > > > request to enter a Password as Administrator. Previously, I
    > had
    >> > the
    >> > > > > system
    >> > > > > > > set up so that no Password was required for logon. Also, I'd
    >> been
    >> > > > using
    >> > > > > > > another user account in my name without a password, and there
    >> was,
    >> > > as
    >> > > > > > > you're
    >> > > > > > > aware, a Guest user account without password.
    >> > > > > > >
    >> > > > > > > The only password I'd used before as Administrator was to set
    >> > > Privacy
    >> > > > > and
    >> > > > > > > Security settings for internet. This password is not being
    >> > accepted.
    >> > > > > > >
    >> > > > > > > Furthermore, in consultion with phone-in MS Support, I tried
    >> > > accessing
    >> > > > > > > Setup
    >> > > > > > > while booting by use of the Delete key. As I understand it,
    > the
    >> > hope
    >> > > > was
    >> > > > > > > that
    >> > > > > > > we could achieve access to the BIOS. Again, I was asked to
    >> "Enter
    >> > > > > Current
    >> > > > > > > Password". Nothing has worked.
    >> > > > > > > Microsoft advised that I must take the unit to the
    > manufacturer.
    >> > > I've
    >> > > > > done
    >> > > > > > > so, though no longer under warranty, and just yesterday was
    >> > advised
    >> > > by
    >> > > > > the
    >> > > > > > > shop tech there is nothing to be done other than uninstall
    >> > > > > > > the
    >> OS
    >> > > and
    >> > > > > > > start
    >> > > > > > > over.
    >> > > > > > >
    >> > > > > > > My concerns are:
    >> > > > > > > 1) I have on the hard drive approximately half the research
    > and
    >> > > > writing
    >> > > > > of
    >> > > > > > > a
    >> > > > > > > book I'd been working on for several months (I should have
    > been
    >> > more
    >> > > > > > > diligent
    >> > > > > > > in backing up the material externally but have done so with
    > only
    >> a
    >> > > > small
    >> > > > > > > portion of the material). Also, my entire Address Book and
    > other
    >> > > > > received
    >> > > > > > > files are in the Outlook Express folders.
    >> > > > > > > 2) I no longer have all the diskettes needed to reinstall
    >> drivers.
    >> > > > > > > 3) If the shop tech can remove the OS, why can't I do it with
    > MS
    >> > > > Support
    >> > > > > > > over the phone?
    >> > > > > > > 4) I received an email from the MS Customer Service Manager
    >> > > yesterday,
    >> > > > > > > inviting me to contact their supprt technicians in order to
    >> > resolve
    >> > > > the
    >> > > > > > > matter. Do they now know something they didn't during the
    >> > > > > > > many
    >> > hours
    >> > > > and
    >> > > > > > > events I've spent with them on the phone this month? I will
    > call
    >> > > them
    >> > > > > > > anyway
    >> > > > > > > once I get my PC back.
    >> > > > > > >
    >> > > > > > > The reason I haven't contacted this Newsgroup Forum was I had
    > no
    >> > > > > computer
    >> > > > > > > until yesterday. I took an old Pentium ll I had in the
    > basement
    >> > and
    >> > > > > after
    >> > > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    >> > > activated
    >> > > > an
    >> > > > > > > internet account.It is this unit I'm currently using.
    >> > > > > > >
    >> > > > > > > Please forgive the length of this post and I hope I've
    > supplied
    >> > > > > sufficient
    >> > > > > > > info to enable someone to help me.
    >> > > > > > >
    >> > > > > > > Thanking you in advance, I am...
    >> > > > > > > Terry
    >> > > > > > > --
    >> > > > > > > Peaceis not to be pursued; it is a by-product of love.
    >> > > > > >
    >> > > > > >
    >> > > > >
    >> > > > >
    >> > > >
    >> > > >
    >> > >
    >> > >
    >> >
    >> >
    >>
    >>
    >
    >
  31. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Colin I was replying to Terry there was no need for you to admonish me.

    --

    Harry Ohrn MS-MVP [Shell/User]
    www.webtree.ca/windowsxp


    "Colin Barnhorst" <colinbarharst(nojunk)@msn.com> wrote in message
    news:OR4HAs$JFHA.2356@TK2MSFTNGP14.phx.gbl...
    > Harry, read the thread. We went all through that, cabling, and more.
    >
    > --
    > Colin Barnhorst [MVP Windows - Virtual Machine]
    > (Reply to the group only unless otherwise requested)
    > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > news:O$rY1t5JFHA.2936@TK2MSFTNGP15.phx.gbl...
    > > Glad to hear you got it sorted. Some hard drives need to be jumpered as
    > > Master with Slave and not just Master if they are to share the same IDE
    > > cable. It is possible that the drive in your Windows 98 system needed to
    > > be
    > > set that way. You showed good intuition to try it on the other cable.
    Make
    > > certain you backup your important data to an external source from now on
    > > to
    > > avoid the hassle.
    > >
    > > --
    > >
    > > Harry Ohrn MS-MVP [Shell/User]
    > > www.webtree.ca/windowsxp
    > >
    > >
    > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > > news:o6MYd.36925$fW4.1097013@news20.bellglobal.com...
    > >> I've got it! I have successfully copied the files from the XP HDD!
    Thank
    > > you
    > >> so much.
    > >>
    > >> As info for other readers, please note that I was successful only by
    > > taking
    > >> the XP HDD off the IDE cable being used by the Win 98 HDD and
    connecting
    > > it
    > >> instead to the middle connector of the IDE connected to the CD ROM.
    With
    > > the
    > >> former set up, the XP HDD wasn't being recognized.
    > >>
    > >> Of course there are outstanding issues remaining. Should I continue
    > > posting
    > >> to this thread or begin a new one?
    > >>
    > >> Thanks again,
    > >> Terry, a friend of Bill W.
    > >>
    > >>
    > >> "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > >> news:##AS6X1JFHA.3916@TK2MSFTNGP14.phx.gbl...
    > >> > I hope you can pick this out of the thread.
    > >> > 1) Remove the hard drive from the XP system. Yes you can unscrew it
    and
    > >> > remove the drive.
    > >> > 2) Ensure the jumper on the back of XP drive is set as Slave
    > >> > 3) Connect to the spare (unused) IDE plug on the Win98 system. Don't
    > > worry
    > >> > about which IDE plug it is.
    > >> > 4) Connect a power plug to it
    > >> > 5) Start the computer.
    > >> > 6) Let it boot to Windows and open My Computer. It should be listed
    as
    > >> > D
    > >> >
    > >> > If it is not showing then post back
    > >> >
    > >> > --
    > >> >
    > >> > Harry Ohrn MS-MVP [Shell/User]
    > >> > www.webtree.ca/windowsxp
    > >> >
    > >> >
    > >> > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >> > news:uYmYd.28268$fW4.907724@news20.bellglobal.com...
    > >> > > I have identified both HDD's. The one with Win XP Pro is Fujitsu
    > >> > MPG3204AT.
    > >> > > I've succeeded in getting a diagram of the jumper settings from the
    > >> > website.
    > >> > >
    > >> > > The even older one I'm currently using is a Quantum Fireball
    CR6.4A.
    > >> I've
    > >> > > left a post at the Tech forum on the HotHardware website. I was
    > >> > unsuccessful
    > >> > > in finding a diagram and haven't received a reply yet.
    > >> > >
    > >> > > Am I to understand I can physically remove the HDD containing the
    > >> > > data
    > > I
    > >> > > want, from its PC chassis bracket? If so, that would certainly
    > >> > > shorten
    > >> the
    > >> > > distance between the two HDD's. Can I then use the IDE cable by
    > >> > > disconnecting the middle connector from the CD Rom, placing that
    > >> connector
    > >> > > to the HDD and the end connector (the one currently plugged into
    the
    > >> HDD)
    > >> > > run to the "receiving" HDD?
    > >> > >
    > >> > > Apologies for seeming dense, but I'm still not clear how the IDE
    > > cables
    > >> > > between the two HDD's need to be positioned.
    > >> > >
    > >> > > Thanks,
    > >> > > Terry
    > >> > >
    > >> > > "Harry Ohrn" <harry---@webtree.ca> wrote in message
    > >> > > news:u#NsoumJFHA.1096@tk2msftngp13.phx.gbl...
    > >> > > > If your XP drive is currently formatted as FAT32 that will ease
    the
    > >> > > recovery
    > >> > > > process to be certain. All you should have to do is connect the
    > > drive
    > >> to
    > >> > > > your older Windows 98 system as Windows 98 will read FAT32.
    > >> > > >
    > >> > > > It would help if I knew the make of Hard Drive you are using.
    Hard
    > >> > Drives
    > >> > > > tend to set the jumpers differently. Typically the Hard Drive
    > >> > > > should
    > >> > have
    > >> > > a
    > >> > > > legend stamped on the Hard Drive case that shows the jumper
    > > settings.
    > >> If
    > >> > > > your Hard Drive is a Maxtor then pull the jumper plug so there is
    > >> > > > no
    > >> > plug
    > >> > > at
    > >> > > > all across the pins. If your drive is a different brand then do a
    > >> search
    > >> > > for
    > >> > > > it's jumper settings or post the brand here.
    > >> > > >
    > >> > > > As you can see a Hard Drive has 2 cables that plug in. One is
    wide
    > > and
    > >> > > flat.
    > >> > > > This is typically called an IDE cable and connects to the
    > >> > > > computer's
    > >> > > > motherboard. The other is narrow and is generally white. It is
    > >> typically
    > >> > > > called the power plug and is usually white with only 4 plug in
    > >> > connectors.
    > >> > > > It comes out of the power supply. Both the IDE cable and the
    power
    > >> plug
    > >> > > can
    > >> > > > only be inserted into the hard drive in one directions. If you
    > > notice
    > >> > the
    > >> > > > power plug it will have 2 tapered corners and 2 square corners.
    You
    > >> > > > literally cannot plug it in upside down. The IDE cable likely has
    a
    > >> > notch
    > >> > > to
    > >> > > > facilitate the correct connection however you should note
    (possible
    > >> > faint)
    > >> > > > red stripe that runs the length of your IDE cable. This red
    stripe
    > >> needs
    > >> > > to
    > >> > > > be on the same side as the power plug. Once you plug in the IDE
    > > cable
    > >> > (red
    > >> > > > stripe to the right) and the power plug you can turn on the
    > > computer.
    > >> > You
    > >> > > > can even dangle the second drive just ensure it isn't touching
    the
    > >> > > > motherboard. A hard drive will run fine if it is upside down or
    on
    > > an
    > >> > > angle
    > >> > > > so you don't have to screw it in place.
    > >> > > >
    > >> > > > Restart the computer and watch the POST screen ( the first screen
    > > that
    > >> > > shows
    > >> > > > when the computer starts) Unless the BIOS is set to do a Quick
    > >> > > > Start
    > >> or
    > >> > > > Display a logo during start-up you should see your devices
    listed.
    > >> > Ideally
    > >> > > > you will see something listed like:
    > >> > > > Primary Master detected: < your current Master should be named
    > >> > > > here>
    > >> > > > Primary Slave detected: < the drive you've connected from the XP
    > >> system
    > >> > > > should be named here>
    > >> > > > Secondary Master detected: <possibly, but not always, your CD-Rom
    > >> device
    > >> > > > will be listed>
    > >> > > > Secondary Slave detected: <none, or another device if you have
    one
    > >> > > connect>
    > >> > > >
    > >> > > > If you see this then it is likely you have the drives connected
    > >> > correctly.
    > >> > > > Windows 98 should boot. If it doesn't or seems to take a very
    long
    > >> time
    > >> > > then
    > >> > > > it is likely you don't have your settings correct. If Windows 98
    > > boots
    > >> > to
    > >> > > > the desktop it should auto detect the second hard drive as drive
    > >> letter
    > >> > D:
    > >> > > > However if your second drive is actually formatted as NTFS or if
    it
    > > is
    > >> > not
    > >> > > > set correctly as slave it will not show.
    > >> > > >
    > >> > > > If it shows you can simply open it and copy the files you need
    from
    > > it
    > >> > to
    > >> > > > the C drive.
    > >> > > >
    > >> > > >
    > >> > > >
    > >> > > > --
    > >> > > >
    > >> > > > Harry Ohrn MS-MVP [Shell/User]
    > >> > > > www.webtree.ca/windowsxp
    > >> > > >
    > >> > > >
    > >> > > > "Terry Nippard" <nippard6@sympatico.ca> wrote in message
    > >> > > > news:nraYd.27027$fW4.848497@news20.bellglobal.com...
    > >> > > > > Hi John, Harry,
    > >> > > > >
    > >> > > > > I've retrieved the "sick" unit from the shop this evening and I
    > >> think
    > >> > > I'd
    > >> > > > > like now to try dealing with it myself in consultation with you
    > >> guys.
    > >> > > > >
    > >> > > > > However, I have no idea how to connect the Win XP drive to the
    > >> > > > > Win
    > >> 98
    > >> > > one.
    > >> > > > > You've directed me to use a "jumper" and to ensure the humper
    is
    > > set
    > >> > to
    > >> > > > the
    > >> > > > > Slave position. Could you help me with what exactly a jumper is
    > > and
    > >> > how
    > >> > > to
    > >> > > > > ensure I detect the Slave position?
    > >> > > > >
    > >> > > > > My Win XP went through a check disk on startup when I first
    > >> activated
    > >> > it
    > >> > > > > this evening, and I noted it was checking the FAT32 system in
    C.
    > >> Does
    > >> > > this
    > >> > > > > mean I won't need to deploy the NTFS Reader for DOS disc I've
    > >> > > downloaded?
    > >> > > > >
    > >> > > > > I have had no success in finding the manuals for the unit but
    > >> > > > > look
    > >> > > forward
    > >> > > > > to doing this if you have the patience to assist.
    > >> > > > >
    > >> > > > > Thanks, Terry
    > >> > > > >
    > >> > > > > "John Rampling" <John@NOSPAM.com> wrote in message
    > >> > > > > news:QeVXd.73$Bc3.17@newsfe4-gui.ntli.net...
    > >> > > > > > When this happened to me it was due to a faulty Windows
    update
    > >> (yes,
    > >> > > > > > Microsoft do sometinmes get it wrong) . The one thing that
    > > worked
    > >> > > > > instantly
    > >> > > > > > was to boot up using 'last configuration that worked' (hit
    the
    > > F8
    > >> > key
    > >> > > to
    > >> > > > > get
    > >> > > > > > the relevant menu). This restored my access but unfortunately
    > > the
    > >> > > rogue
    > >> > > > > > Update immediately reinstalled itself on the next bootup,
    > > putting
    > >> me
    > >> > > > back
    > >> > > > > to
    > >> > > > > > square one. The solution was to turn off auto update and
    > > uninstall
    > >> > the
    > >> > > > > most
    > >> > > > > > recent download that had caused it (can't remember the file
    ref
    > >> I'm
    > >> > > > sorry
    > >> > > > > to
    > >> > > > > > say). I did this in Control Panel / Add/Remove Programs and
    > >> > > > > > TICK
    > >> the
    > >> > > box
    > >> > > > > > 'show updates'.
    > >> > > > > >
    > >> > > > > > As for a permanent solution, I don't know of one. I just keep
    > >> > > > > > my
    > >> > > fingers
    > >> > > > > > crossed and hope nothing really critical happens. Oh, and I
    > > never
    > >> > use
    > >> > > > > > Internet Explorer which is what most of these updates relate
    > >> > > > > > to.
    > >> > > > > >
    > >> > > > > > Don't know if this will help in your case but I hope it all
    > > comes
    > >> > out
    > >> > > OK
    > >> > > > > >
    > >> > > > > > John
    > >> > > > > >
    > >> > > > > > "Peaceworks" <Peaceworks@discussions.microsoft.com> wrote in
    > >> message
    > >> > > > > > news:AA92B370-38F8-4646-B863-73B9C27C8134@microsoft.com...
    > >> > > > > > >I have much info to pass on here and haven't written it
    before
    > > so
    > >> I
    > >> > > ask
    > >> > > > > for
    > >> > > > > > > your patience with my lack of knowledge and proper
    language.
    > >> > > > > > > I use Win XP Pro on a Pentium lll with RAM upgraded to
    360MB.
    > > I
    > >> > use
    > >> > > > > > > Outlook
    > >> > > > > > > Express and Internet Explorer.
    > >> > > > > > > Mid-February I booted my computer and for the first time
    was
    > > met
    > >> > > with
    > >> > > > a
    > >> > > > > > > request to enter a Password as Administrator. Previously, I
    > > had
    > >> > the
    > >> > > > > system
    > >> > > > > > > set up so that no Password was required for logon. Also,
    I'd
    > >> been
    > >> > > > using
    > >> > > > > > > another user account in my name without a password, and
    there
    > >> was,
    > >> > > as
    > >> > > > > > > you're
    > >> > > > > > > aware, a Guest user account without password.
    > >> > > > > > >
    > >> > > > > > > The only password I'd used before as Administrator was to
    set
    > >> > > Privacy
    > >> > > > > and
    > >> > > > > > > Security settings for internet. This password is not being
    > >> > accepted.
    > >> > > > > > >
    > >> > > > > > > Furthermore, in consultion with phone-in MS Support, I
    tried
    > >> > > accessing
    > >> > > > > > > Setup
    > >> > > > > > > while booting by use of the Delete key. As I understand it,
    > > the
    > >> > hope
    > >> > > > was
    > >> > > > > > > that
    > >> > > > > > > we could achieve access to the BIOS. Again, I was asked to
    > >> "Enter
    > >> > > > > Current
    > >> > > > > > > Password". Nothing has worked.
    > >> > > > > > > Microsoft advised that I must take the unit to the
    > > manufacturer.
    > >> > > I've
    > >> > > > > done
    > >> > > > > > > so, though no longer under warranty, and just yesterday was
    > >> > advised
    > >> > > by
    > >> > > > > the
    > >> > > > > > > shop tech there is nothing to be done other than uninstall
    > >> > > > > > > the
    > >> OS
    > >> > > and
    > >> > > > > > > start
    > >> > > > > > > over.
    > >> > > > > > >
    > >> > > > > > > My concerns are:
    > >> > > > > > > 1) I have on the hard drive approximately half the research
    > > and
    > >> > > > writing
    > >> > > > > of
    > >> > > > > > > a
    > >> > > > > > > book I'd been working on for several months (I should have
    > > been
    > >> > more
    > >> > > > > > > diligent
    > >> > > > > > > in backing up the material externally but have done so with
    > > only
    > >> a
    > >> > > > small
    > >> > > > > > > portion of the material). Also, my entire Address Book and
    > > other
    > >> > > > > received
    > >> > > > > > > files are in the Outlook Express folders.
    > >> > > > > > > 2) I no longer have all the diskettes needed to reinstall
    > >> drivers.
    > >> > > > > > > 3) If the shop tech can remove the OS, why can't I do it
    with
    > > MS
    > >> > > > Support
    > >> > > > > > > over the phone?
    > >> > > > > > > 4) I received an email from the MS Customer Service Manager
    > >> > > yesterday,
    > >> > > > > > > inviting me to contact their supprt technicians in order to
    > >> > resolve
    > >> > > > the
    > >> > > > > > > matter. Do they now know something they didn't during the
    > >> > > > > > > many
    > >> > hours
    > >> > > > and
    > >> > > > > > > events I've spent with them on the phone this month? I will
    > > call
    > >> > > them
    > >> > > > > > > anyway
    > >> > > > > > > once I get my PC back.
    > >> > > > > > >
    > >> > > > > > > The reason I haven't contacted this Newsgroup Forum was I
    had
    > > no
    > >> > > > > computer
    > >> > > > > > > until yesterday. I took an old Pentium ll I had in the
    > > basement
    > >> > and
    > >> > > > > after
    > >> > > > > > > dusting it off, upgraded RAM to 128MB, installed Win 98 and
    > >> > > activated
    > >> > > > an
    > >> > > > > > > internet account.It is this unit I'm currently using.
    > >> > > > > > >
    > >> > > > > > > Please forgive the length of this post and I hope I've
    > > supplied
    > >> > > > > sufficient
    > >> > > > > > > info to enable someone to help me.
    > >> > > > > > >
    > >> > > > > > > Thanking you in advance, I am...
    > >> > > > > > > Terry
    > >> > > > > > > --
    > >> > > > > > > Peaceis not to be pursued; it is a by-product of love.
    > >> > > > > >
    > >> > > > > >
    > >> > > > >
    > >> > > > >
    > >> > > >
    > >> > > >
    > >> > >
    > >> > >
    > >> >
    > >> >
    > >>
    > >>
    > >
    > >
    >
    >
  32. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    "Peaceworks" wrote:

    > I have much info to pass on here and haven't written it before so I ask for
    > your patience with my lack of knowledge and proper language.
    > I use Win XP Pro on a Pentium lll with RAM upgraded to 360MB. I use Outlook
    > Express and Internet Explorer.
    > Mid-February I booted my computer and for the first time was met with a
    > request to enter a Password as Administrator. Previously, I had the system
    > set up so that no Password was required for logon. Also, I'd been using
    > another user account in my name without a password, and there was, as you're
    > aware, a Guest user account without password.
    >
    > The only password I'd used before as Administrator was to set Privacy and
    > Security settings for internet. This password is not being accepted.
    >
    > Furthermore, in consultion with phone-in MS Support, I tried accessing Setup
    > while booting by use of the Delete key. As I understand it, the hope was that
    > we could achieve access to the BIOS. Again, I was asked to "Enter Current
    > Password". Nothing has worked.
    > Microsoft advised that I must take the unit to the manufacturer. I've done
    > so, though no longer under warranty, and just yesterday was advised by the
    > shop tech there is nothing to be done other than uninstall the OS and start
    > over.
    >
    > My concerns are:
    > 1) I have on the hard drive approximately half the research and writing of a
    > book I'd been working on for several months (I should have been more diligent
    > in backing up the material externally but have done so with only a small
    > portion of the material). Also, my entire Address Book and other received
    > files are in the Outlook Express folders.
    > 2) I no longer have all the diskettes needed to reinstall drivers.
    > 3) If the shop tech can remove the OS, why can't I do it with MS Support
    > over the phone?
    > 4) I received an email from the MS Customer Service Manager yesterday,
    > inviting me to contact their supprt technicians in order to resolve the
    > matter. Do they now know something they didn't during the many hours and
    > events I've spent with them on the phone this month? I will call them anyway
    > once I get my PC back.
    >
    > The reason I haven't contacted this Newsgroup Forum was I had no computer
    > until yesterday. I took an old Pentium ll I had in the basement and after
    > dusting it off, upgraded RAM to 128MB, installed Win 98 and activated an
    > internet account.It is this unit I'm currently using.
    >
    > Please forgive the length of this post and I hope I've supplied sufficient
    > info to enable someone to help me.
    >
    > Thanking you in advance, I am...
    > Terry
    > --
    > Peaceis not to be pursued; it is a by-product of love.
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