[SOLVED] Mac blue screen

[dlslider89]

Im not sure if this would be under this category but, i have a mac book, when i try to turn it on the screen turns blue and the computer will not start, i believe it is a harddrive issue. i was able to start the mac up in safe mode but i can not do much from there, does anyone have any advice?
thanks

 

[halcyon]

Im not sure if this would be under this category but, i have a mac book, when i try to turn it on the screen turns blue and the computer will not start, i believe it is a harddrive issue. i was able to start the mac up in safe mode but i can not do much from there, does anyone have any advice?
thanks

If you have the OS disk that came with the MacBook or a version of OS X that is newer than your MacBook you should be able to boot from it if you hold down the C key while the unit powers on (when you here the gong). Those disks will have Disk Utility that will allow you to take a look at the hard drive and see if that's the issue. If its a software issue, and it appears to be, they can even attempt a repair.

 

[dlslider89]

the mac is not mine, its my gfs and she does not have the original disk with her, it may be out of the country, dont ask why, but when i was in safe mode i tried to preform a disk repair but it would not let me, is that the same thing you are talking about?

 

[halcyon]

the mac is not mine, its my gfs and she does not have the original disk with her, it may be out of the country, dont ask why, but when i was in safe mode i tried to preform a disk repair but it would not let me, is that the same thing you are talking about?

I think that's the same thing. How old is the MacBook?

 

[dlslider89]

its a little over 3 years old

 

[pepe2907]

It's probably not a disk problem but a driver issue. I am not a Mac guy, but as the hardware platform is the same, as with PC's I am pretty sure in what I say. Try disabling your drivers one by one to find the troubling one. Is there something like device manager in Macs? If yes - see there for conflicting devices. And btw. what error code it gives you when BSODs?

 

[halcyon]

I doubt its a driver issue on Mac. It sounds like come corruption in the OS. When you say BSOD you don't mean a blue screen with white writing do you? ...you mean just a blank blue screen?

 

[dlslider89]

i believe that there is a currupted file in the mac somewere, when i get on in safe mode and log in on a different user than my gfs account, i look at her account and her desktop file is highlighted in red. which is unusual to me, also its not like the bsod that you get on a pc, its just a blank blue screen when i try to start it up regularly, i changed the computer setting so it will not log into her user directly and i can log onto a test user, but thats the only one and i still cant do any disk repairs from there for some reason

 

[hairystuff]

It sounds like os data corruption, from your discription, I'd reinstall the os, if its an intel based macbook get snowleopard or lion for it, if its G4 based powerbook then leopard is the latest os for you.

 

[dlslider89]

if i were to upgrade the OS would it keep the current files on the laptop? i konw nothing about how macs work

 

[halcyon]

If it has a Core 2 Duo processor or better you can install Lion. ...but with no way to get to the Mac App Store that could cost you $70...unless you know someone nearby that can...wait...I can't say that.

It's gonna cost you at least $70. Perhaps you know someone with a Snow Leopard or Leopard install disk they could give you.

 

[dlslider89]

do you know if changing the OS or upgrading it would make me lose the current files on the mac? or would it install over the current OS and leave everything on there

 

[halcyon]

do you know if changing the OS or upgrading it would make me lose the current files on the mac? or would it install over the current OS and leave everything on there

Upgrading OS X should NOT make you lose your current files.

 

[dlslider89]

Ok awesome then I thi rdnk I will go that way thank you very much halcyon

 

[dlslider89]

Best answer selected by dlslider89.

 

[amk-aka-Phantom]

TROLOLOL, BSOD ON MAC :lol:

 

[halcyon]

TROLOLOL, BSOD ON MAC :lol:

It would appear that Microsoft has taught Apple more than Apple cares to admit.

 

[dlslider89]

i know, i actually found it funny myself, my gf says macs are so much better. lies macs = pain in the ass

 

[halcyon]

i know, i actually found it funny myself, my gf says macs are so much better. lies macs = pain in the ass

Any OS that you're not really familiar with can be a PITA. I wouldn't give Apple any extra credit here.

 

[amk-aka-Phantom]

i know, i actually found it funny myself, my gf says macs are so much better. lies macs = pain in the ass

All the women I know say the same thing. Females tend to be less tech-savvy, ya know

 

[dlslider89]

oh i know and strongly agree lol

 

[dlslider89]

and to halcyon that is true, but i still like macs much less than others lol