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Browser crashes

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Anonymous
April 1, 2005 7:45:05 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I have a persistent problem that I'm unable to solve. After browsing the
internet for several minutes (the amount of time varies), my browser crashes.
I don't get an error message, I just a a message that says "alert -
www.google.com (or whatever site I try to go to) could not be found. Please
check the name and try again." The browser won't connect to any new page and
it won't return me to my home page. This happens with Internet Explorer,
Firefox and Opera so I figure it is a Windows problem and not a browser
problem. To get the browser working again, I have to close it and then
re-open it several times or, in some cases, I have to close my internet
connection and dial-up again. I am running Windows XP Home Edition. I'm
also running the free versions of Zone Alarm and AVG anti-virus. I also run
Ad-Aware and Spybot every week. Can anyone help with this? Thanks.

More about : browser crashes

Anonymous
April 1, 2005 11:39:58 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

On Fri, 1 Apr 2005 15:45:05 -0800, "Mr. Bill22" <Mr.
Bill22@discussions.microsoft.com> wrote:

>I have a persistent problem that I'm unable to solve. After browsing the
>internet for several minutes (the amount of time varies), my browser crashes.
> I don't get an error message, I just a a message that says "alert -
>www.google.com (or whatever site I try to go to) could not be found. Please
>check the name and try again." The browser won't connect to any new page and
>it won't return me to my home page. This happens with Internet Explorer,
>Firefox and Opera so I figure it is a Windows problem and not a browser
>problem. To get the browser working again, I have to close it and then
>re-open it several times or, in some cases, I have to close my internet
>connection and dial-up again. I am running Windows XP Home Edition. I'm
>also running the free versions of Zone Alarm and AVG anti-virus. I also run
>Ad-Aware and Spybot every week. Can anyone help with this? Thanks.

Yeah put a timer on how long it takes for you boot up, connect to the web, and
appearance of the 1st alert.

Or just check and see if you don't have something in the network connections
setup to timeout after xx minutes if connection is not used anymore..

to troubleshoot, run online and disable all programs running 1 by one till you
get past the xx time limit till you no longer have access.
Then you'll at least know which program is disconnecting you.
Or think back to which one you installed or fiddled with last before this
started happening.

check for some sort of hotkey in ZA or avg or Adaware that you're sitting there
turning off.

I would give you the exact steps, but for some reason when I select the
advanced tab on the active or inactive profile, it closes and sends off an
error report to M$.

It should be accessible offline.

--
more pix @ http://members.toast.net/cbminfo/index.html
Anonymous
April 2, 2005 5:59:04 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Husky" wrote:

> On Fri, 1 Apr 2005 15:45:05 -0800, "Mr. Bill22" <Mr.
> Bill22@discussions.microsoft.com> wrote:
>
> >I have a persistent problem that I'm unable to solve. After browsing the
> >internet for several minutes (the amount of time varies), my browser crashes.
> > I don't get an error message, I just a a message that says "alert -
> >www.google.com (or whatever site I try to go to) could not be found. Please
> >check the name and try again." The browser won't connect to any new page and
> >it won't return me to my home page. This happens with Internet Explorer,
> >Firefox and Opera so I figure it is a Windows problem and not a browser
> >problem. To get the browser working again, I have to close it and then
> >re-open it several times or, in some cases, I have to close my internet
> >connection and dial-up again. I am running Windows XP Home Edition. I'm
> >also running the free versions of Zone Alarm and AVG anti-virus. I also run
> >Ad-Aware and Spybot every week. Can anyone help with this? Thanks.
>
> Yeah put a timer on how long it takes for you boot up, connect to the web, and
> appearance of the 1st alert.
>
> Or just check and see if you don't have something in the network connections
> setup to timeout after xx minutes if connection is not used anymore..
>
> to troubleshoot, run online and disable all programs running 1 by one till you
> get past the xx time limit till you no longer have access.
> Then you'll at least know which program is disconnecting you.
> Or think back to which one you installed or fiddled with last before this
> started happening.
>
> check for some sort of hotkey in ZA or avg or Adaware that you're sitting there
> turning off.
>
> I would give you the exact steps, but for some reason when I select the
> advanced tab on the active or inactive profile, it closes and sends off an
> error report to M$.
>
> It should be accessible offline.
>
> --
> more pix @ http://members.toast.net/cbminfo/index.html
> Hi, Husky, thanks for trying to help. I've checked all the internet connection settings I can find and I don't see anything out of line. The auto-disconnect time setting is "never." Also, I don't really think I'm being disconnected. I can still check email and I still see a "connected" icon at the bottom of my screen. As for how long before the problem occurs, as I said it varies. Sometimes it occurs with in a couple of minutes, and sometimes I can go for a half-hour or so before anything happens. I checked the help topics for AVG and Zone Alarm and didn't see anything about hot keys. I don't think there are any. You suggested shutting off programs one at a time. I hit control-alt-delete and there are a whole bunch of processes running, but most of the names are jibberish to me. I'm leary of turning off things I don't understand. Any other suggestions? Thanks.
Anonymous
April 4, 2005 9:08:05 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Mr. Bill22" <Mr. Bill22@discussions.microsoft.com> wrote in message
news:5C6C35E4-24E2-4203-AA72-0009C8DCB0BF@microsoft.com
> I have a persistent problem that I'm unable to solve. After browsing the
> internet for several minutes (the amount of time varies), my browser
> crashes.
> I don't get an error message, I just a a message that says "alert -
> www.google.com (or whatever site I try to go to) could not be found.
> Please
> check the name and try again." The browser won't connect to any new page
> and
> it won't return me to my home page. This happens with Internet Explorer,
> Firefox and Opera so I figure it is a Windows problem and not a browser
> problem. To get the browser working again, I have to close it and then
> re-open it several times or, in some cases, I have to close my internet
> connection and dial-up again. I am running Windows XP Home Edition. I'm
> also running the free versions of Zone Alarm and AVG anti-virus. I also
> run
> Ad-Aware and Spybot every week. Can anyone help with this? Thanks.

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/deviou...

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/defau...
http://defendingyourmachine.blogspot.com/
!