virus software

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Somewhere along the line, my real question got diverted.

Way too many questions in here about virus software finding something and then
questions about 'Now what do I do ?'

What sort of virus software leaves you hanging [other than the freebie at my
ISP] with that question ?

The free one I got 7 years ago, and have paid to upgrade with it twice since
has always found the problem, located, offered several options and eventually
cleaned the problem. All with nearly instant email support.

And till I saw the freebie at my isp, I'd never figured any business would cut
the program up into pieces just to make more money from the freebie that tells
you that you need xxxxx @ $29.95 ea. to clean / block this spam, virus, Trojan,
backdoor, etc..

Somehow the term, you get what you pay for comes to mind. And I have to ask why
people are taking this chance with their machines when they don't have to ?

--
more pix @ http://members.toast.net/cbminfo/index.html

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Husky

Some people when faced with a choice to quarantine or delete are not always
sure which option to take, hence the question..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Husky" <cbminfo@toast.net> wrote in message
news:4mda5156d4dpit7adkvnfjc982tub7dvf9@4ax.com...
> Somewhere along the line, my real question got diverted.
>
> Way too many questions in here about virus software finding something and
> then
> questions about 'Now what do I do ?'
>
> What sort of virus software leaves you hanging [other than the freebie at
> my
> ISP] with that question ?
>
> The free one I got 7 years ago, and have paid to upgrade with it twice
> since
> has always found the problem, located, offered several options and
> eventually
> cleaned the problem. All with nearly instant email support.
>
> And till I saw the freebie at my isp, I'd never figured any business would
> cut
> the program up into pieces just to make more money from the freebie that
> tells
> you that you need xxxxx @ $29.95 ea. to clean / block this spam, virus,
> Trojan,
> backdoor, etc..
>
> Somehow the term, you get what you pay for comes to mind. And I have to
> ask why
> people are taking this chance with their machines when they don't have to
> ?
>
> --
> more pix @ http://members.toast.net/cbminfo/index.html

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

On Thu, 7 Apr 2005 10:06:13 -0400, "Mike Hall \(MS-MVP\)"
<mike.hall.mail@sympatico.ca> wrote:

>Husky
>
>Some people when faced with a choice to quarantine or delete are not always
>sure which option to take, hence the question..

That's just one of the questions that's been bantered about virus software
here.
The worst being that they really don't have enough info to know what to do with
an alert. And actually need to download something else to clean their machines.

that's a failure as a virus software goes to me.
--
more pix @ http://members.toast.net/cbminfo/index.html

 

[pop]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Robert Moir" <robspamtrap+msnews@gmail.com> wrote in message
news:%23K5Tpq4OFHA.2384@tk2msftngp13.phx.gbl...
....
>
> I think that some software is pathetic in terms of how clear it explains
> things, especially considering that most people are going to be "scared"
> while dealing with a computer virus warning.
===> True, on both counts. Even sometimes the opposite; they have it, but
don't care and don't even know to keep it updated.
....
> asking? The other side of the coin from the above scenario (bad software)
> > the user who is unwilling to read the instructions being presented to
> them. Its my fault if I write instructions that nobody understands. Whose
> fault is it if I write very clear instructions and people can't be
> bothered to read them?
===> And the third side of that (the slim edge of that) coin is the newbie
who doesn't yet even know what questions to ask. They hardly know what a
keyboard really does, let alone what their "virus" is for?
I forget the name now, but I had one person ask me to help uninstall a
"game" that seemed to have installed itself for them. I was assured they
had never been "on the web". It turned out though, later, that they DID use
the "internet"; they knew so, because it told them so. I had rather
stupidly asked them if they were using the web just before it started
happening.
>
>> And actually need to download something else to
>> clean their machines.
===> Including their own viral definition files. Many also don't
distinguish between virus, worm, trojan for obvious reasons. NBD, but ...
>>
>> that's a failure as a virus software goes to me.
===> Then there are the inbetwens who live off offering fixes only AFTER
someone else has done the work and they can grab its tail. Not very useful
much of the time.
>
> I agree with this point in general, software which *only* scans and makes
> no attempt to remove is a poor choice for a home user. However, there will
===> Well, that depends on how that's handled. If it's one of those bait &
switch (get it removed for only $39.95), they they should fail instantly
anyway. But if as most do, explain it can't be cleaned automatically, and
send you to a solution, then I can live with that as long as tech support
goes along with it.

> For "real" security in a business environment, a very strong case can be
> made that AntiVirus software should *never* 'disinfect' an already active
> infection for any number of reasons.

===> I can't help but wonder if, for as many or more reasons, it -should- be
cleaned. Actually I can only think of a few exceptions.
I wonder if you'd clarify that statement somewhat? Perhaps my ignorance
is showing, but I'm curious. Perhaps I'm missing something intimated by
your " 'real' security in a business..." sentence?
What would you recommend instead?

Regards,

Pop

 

[pop]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Oh. No arguement whatsoever. For some reason I didn't think that was an
acceptable solution: Guess I was reading -between- the -between the lines-
stuff; wouldn't be the first time.

Regards,

Pop
--
---
I say what I mean and
I mean what I say

....
> At that point, while your virus may no longer be running, which is a good
> thing, you've not got exactly the system that you thought you had, and if
> you were to get any bugs appear on such a system at a later date you'd
> always have a niggling question about whether or not the "disinfection"
> process was involved somehow.
>
> http://antivirus.about.com/library/glossary/bldef-disinf.htm