Archived from groups: alt.cellular.verizon (
More info?)
Verizon throw you a bone? You mean like a benefit or help you out? Your
kidding right?
7pm start nights
Fridays included in weekend
Roll over minutes
Extra hundred free minutes for good standing customers
Tell me people, does Verizon REFUSE to give any of these benefits out
because right now and only right now they have a good network? Don't burn
your bridges you cross over Verizon...you won't have the best network
forever...so start giving some benefits to customer's or eventually when
other network surpass your network quality they won't go running right away.
O yea, they'll have to pay your high early termination fee. People, PLEASE
DO NOT TELL ME YOU WOULD NOT LIKE SOME OF EVEN ONE OF THESE BENEFITS. Why
the hell don't you complain and request them like I have for years only to
get nothing in return besides non english speaking customer service and
incompetent service! Hey, if you don't expect more for your money, then
you're an idiot.
"Tom" <tom@cox.net> wrote in message news
M_Dc.17609$WI2.6015@lakeread05...
> Steven J Sobol wrote:
>
> > I refuse to sign contracts with that much fine print. (And believe me,
I've
> > seen 'em.)
>
> I don't remember exactly how much fine print Verizon's wireless contract
> has, but it sure seemed, to me, to be very one sided. And, the contract
> disclaims responsibility and liability for the company more than
> anything else, as I recall. After I read the contract, I was left with
> the feeling that my only right was to pay on time. Since I wanted the
> service, I signed the contract.
>
> I have had a Verizon (Bell Atlantic) land line since the 60's. Somehow,
> over the years, customer service has changed. For instance,
> appointments to run a second line not kept, trouble tickets closed
> before the "trouble" is fixed, and, don't get me started on the six or
> seven times I was stood up when I had appointments with Verizon in
> relation to having dsl installed through another provider. Because of
> the above problems, now that VOIP is available, I am dropping Verizon
> and will use VOIP as a backup to our cell phones - at a fraction of the
> price for Verizon land lines.
>
> Briefly had Verizon dsl, too. After four years of my having 1.5/384 dsl
> with another provider, Verizon finally offered dsl to my number, and at
> a discount. Before I started, I "confirmed" that I would get similar
> speeds to what I had had for years, and was told that my line would
> qualify for the 1.5/128. I was also told that I would qualify for the
> reduced price of $30 mo., since I had Verizon wireless. Instead, I was
> stuck with the 768/128 speeds and had to pay the higher price. I am now
> using cable.
>
> We mostly use our cell phones when we are down on the middle peninsula
> of Virginia. Only Cingular and Verizon offer service in that area, and
> only Verizon actually gives us a usable signal at the house - so Verizon
> wins hands down. I don't have another cell provider to compare to, but
> I do sometimes have dropped calls and poor connections; I accept the
> occasional problems, and have never complained to Verizon to date.
>
> One thing I do not like is the way Verizon allots minutes when a family
> plan line is added in the middle of the month; and no, I wasn't informed
> of how this was done when I placed my order; and no, I didn't read the
> contract because it was done over the phone and now, a week later, I
> still haven't received the contract in the mail. Somehow, with eleven
> days in the cycle left, my wife lost over a hundred minutes of usage
> when I added a family share line for myself. In fact, had my wife used
> a greater percentage of minutes, she would have been charged for going
> over her minutes even though she was still under her monthly usage
> amount. I hope I have explained the above correctly; I am still having
> trouble wrapping my head around the fact that by increasing our plan, we
> lost minutes.
>
> I realize Verizon has the "best network", but damn, does everything have
> to be in their favor? Would it kill Verizon to throw it's customers a
> bone now and then? As usual, I will do what is best for me and my
> circumstances; if something better comes along, I will take advantage of
it.
>
> I enjoy reading this newsgroup, and have gotten a lot of good
> information from reading it.
>
> Tom
>
>
>
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