Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Hi Bill,
Doesn't really sound like a virus or trojan, more likely a corrupt GUI. Try
a repair installation:
http://michaelstevenstech.com/XPrepairinstall.htm
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Bill" <Bill@discussions.microsoft.com> wrote in message
news:144A61B0-039E-4BBC-B241-FC17302188C4@microsoft.com...
> Rick,
> It happens on all accounts , I can login but then loose toolbar, use of
> mouse and keyboard except for ctrl-alt-del.
> I think maybe virus or Trojan! I have backed up data in safe-mode command
> prompt, onto memory stick and I now think I will have to use my recovery
> disk
> as I cannot afford to be without computer for much longer.
>
> Thanks for your help.
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi Bill,
>>
>> Is this all accounts or just the one?
>> Does it happen in Safe mode?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Bill" <Bill@discussions.microsoft.com> wrote in message
>> news:84848F47-9EEC-48B1-87CE-F83CAEF9B398@microsoft.com...
>> > Could anyone suggest a solution to this problem.
>> >
>> > I log in to XP home okay and get my background. But then the system
>> > the
>> > toobar or icons on the screen. The system does not respond to mouse
>> > clicks,
>> > nor does it respond to any key presses except ctrl-alt-del
>> >
>> > Im connected to Internet thru ASDL.
>> >
>> > Any help would be appreciated.
>> >
>> > Regards,
>> > Bill
>>
>>
>>
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