Tom's Hardware > Forum > Games General > PC Gaming > [Solved] Games keep crashing... why?

[Solved] Games keep crashing... why?

Forum Games General : PC Gaming - [Solved] Games keep crashing... why?

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Best answer from Dekasav.

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They do this..

Error 9/18/2009 8:38:25 PM Application Error 1000 (100)
Log Name: Application
Source: Application Error
Date: 9/18/2009 8:38:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Sol
Description:
Faulting application Majesty2.exe, version 1.0.0.0, time stamp 0x4a85523d, faulting module nvd3dum.dll, version 8.15.11.9038, time stamp 0x4a5ce618, exception code 0xc0000005, fault offset 0x003807e4, process id 0xc28, application start time 0x01ca38baebec2e12.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-09-19T00:38:25.000Z" />
<EventRecordID>1890</EventRecordID>
<Channel>Application</Channel>
<Computer>Sol</Computer>
<Security />
</System>
<EventData>
<Data>Majesty2.exe</Data>
<Data>1.0.0.0</Data>
<Data>4a85523d</Data>
<Data>nvd3dum.dll</Data>
<Data>8.15.11.9038</Data>
<Data>4a5ce618</Data>
<Data>c0000005</Data>
<Data>003807e4</Data>
<Data>c28</Data>
<Data>01ca38baebec2e12</Data>
</EventData>
</Event>

Why does this happen everytime I play a "newer" game? Someone please help me.. my PC is brand new.

When getting BSoDs, always run Memtest. Why is this not universal?
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newer games require more power. list your hardware to give more info. its probably a weak PSU.

------------------------------ "Never underestimate the bandwidth of a station wagon full of tapes hurtling down the highway" —Tanenbaum,(1996) Computer Networks.
Reply to jimishtar

8800gt 512gb
E8400
8GB ram
550watt PSU
P5Q motherboard

Is 550 enough? And wouldn't the PC turn off rather than just crash the game if it was power realted? I do also experience x3B blue screens which does restart the PC from time to time.


Message edited by parkergrove on 09-19-2009 at 09:01:30 PM
Reply to parkergrove

what is the game, btw ?, I once had this game that no matter what crashed once you completed second level, would run on 98se,me,or xp(which was crappy at that time,imo)

Reply to reconviperone1

It has happened with Dawn of Discovery, Majesty 2, BioShock, X3 Terran Conflict, Mass Effect, NeverWinter Nights 2, etc... basically it happens to all newer games. Older games like Empire Earth 2 and such don't crash, however.

Reply to parkergrove

I should also mention that my PC works fine when Im not playing any games. It's only when I have a 3D game playing. The BSODs and CTD happen randomly. Sometimes within 15minutes and sometimes not for a hour or more.

Reply to parkergrove

What make is that PSU?, quantity does not guarantee quality.

------------------------------ [:mousemonkey:1] http://img29.imageshack.us/img29/5041/vr2009champ.jpg
Reply to mousemonkey

So I played Starcraft for a few hours last night with no problems. I loaded up Majesty 2 and 30mins in I got a CTD.

I'm leaning towards graphics card? Anyone else have any idea?

I'm loading up Dawn of Discovery now and will try to reproduce the BSOD.


Message edited by parkergrove on 09-20-2009 at 04:09:59 PM
Reply to parkergrove

I lasted 10minutes in Dawn of Disovery before I had a CTD. It produced a .dmp file in the Dawn of Discovery folder but I cant read it. Will try to do copy and past that here once I extract the information from it. Will update.

Reply to parkergrove

its the vga, i guess it doesnt have enought power, or u might overheat the cpu or vga.

------------------------------ "Never underestimate the bandwidth of a station wagon full of tapes hurtling down the highway" —Tanenbaum,(1996) Computer Networks.
Reply to jimishtar

I just had a BSOD and it was a dxgkrnl.sys error while playing Dawn of Discovery,


Message edited by parkergrove on 09-20-2009 at 05:59:23 PM
Reply to parkergrove

so youre saying get a better heat sink for my cpu and buy a new power supply?

Reply to parkergrove

Its that power supply, you need to replace that with a quality brand, antec, thermaltake,corsair or something, those cheap psu's will literally kill your system.

Reply to reconviperone1

reconviperone1 wrote :

Its that power supply, you need to replace that with a quality brand, antec, thermaltake,corsair or something, those cheap psu's will literally kill your system.



would dxgkrnl.sys BSODs be produced from something like power?

Reply to parkergrove

I just purchased this:

http://www.tigerdirect.com/applica [...] VqHCjCdwwp

Corsair's site suggested this one, along with NVIDIA. Hoping the abundance of 12v rails helps.

Reply to parkergrove

parkergrove wrote :

would dxgkrnl.sys BSODs be produced from something like power?


The dxg error would suggest to me that it's graphic based and if the GPU is having to do something intensive that would require a bit more juice that it can't get so it can't complete the task so it spits up the error, I think you get the idea of my layman's way of thinking. Fingers crossed, eh.

------------------------------ [:mousemonkey:1] http://img29.imageshack.us/img29/5041/vr2009champ.jpg
Reply to mousemonkey

Didn't some 8800GT's have issues overheating? Wouldn't be the first time stuff overheating caused BSoDs (in my experience). Check temps/airflow. Run Memtest.

Reply to Dekasav

+1 ^^

------------------------------ I went drifting, thru the capitols of tin, where men cant walk and cant freely talk, and sons turn their fathers in
Reply to jaydeejohn

Dekasav wrote :

Didn't some 8800GT's have issues overheating? Wouldn't be the first time stuff overheating caused BSoDs (in my experience). Check temps/airflow. Run Memtest.



I've been monitoring airflow and temps since these problems started. My GPU was getting a bit overheated (a few celsius over) so I purchased a good heat sink that attaches to it. Those temps dropped and the problems still occurred.

Will be receiving my new Corsair PSU probably Tuesday or Wednesday and will report back. Keeping my fingers crossed that it's not the GPU malfunctioning (GPUs are expensive!).

Reply to parkergrove
Best answer

When getting BSoDs, always run Memtest. Why is this not universal?

Reply to Dekasav

Dekasav wrote :

When getting BSoDs, always run Memtest. Why is this not universal?



I ran memtest when this started happening awhile back and will revisit this when I get home from work.

Thanks for the suggestion.

Reply to parkergrove

Dekasav wrote :

When getting BSoDs, always run Memtest. Why is this not universal?


+999

------------------------------ http://valid.canardpc.com/cache/banner/622598.png
Reply to gamerk316

Dekasav wrote :

When getting BSoDs, always run Memtest. Why is this not universal?



Holy ***, I think it may have worked. I ran memtest with all 4 sticks and received a error on test 5. I then ran each stick independently and they all passed. Then I put 2 sticks in and it passed and then added the third and it passed. I will add the fourth one tonight and see what that does. Is it possible that when all 4 sticks are added the PSU can't handle them?

Reply to parkergrove

Its possible. Some chipsets don't like 4 sticks at default voltages. Usually, bumping the voltage on the RAM takes care of the problem, but the PSU and/or mobo could also be at fault.

------------------------------ http://valid.canardpc.com/cache/banner/622598.png
Reply to gamerk316

It may help to up the RAM voltage slightly.

------------------------------ [:mousemonkey:1] http://img29.imageshack.us/img29/5041/vr2009champ.jpg
Reply to mousemonkey

don;t tell this guy to go buy a 114 power supply i mean really, i use a coolmax 500watt power supply that has 36amps to run a 9800gtx+ superclocked i see people tell others to go buy power supplys that are over 150 for cards that but really need it.

Reply to peter2004

I have a feeling that the $114 PSU linked above is quite superior to your Coolmax. I wish it was $114 when I bought it, it was $170 back then :(


Message edited by randomizer on 09-25-2009 at 09:28:13 AM
Reply to randomizer

I began running the memtest on all four stick of RAM this morning before I left for work. Will report back with results. If it fails, I would try bumping voltages. If it still fails after that I will try some replacement RAM.

EDIT: I still haven't installed the new PSU as I'm still troubleshooting. I might return it and save myself $115 or use that towards a ridiculously sized 28" monitor :)


Message edited by parkergrove on 09-25-2009 at 03:01:50 PM
Reply to parkergrove

Alright. So I ran memtest once again with all 4 and it had a few hundred thousand test 5 errors. I then upped my voltage by a .6 and ran the test again and it didn't pass. I then tried some replacement RAM of the same type/brand/etc and it still failed. So from the last week of troublshooting I've pinpointed that three sticks of RAM runs fine but only errors when I insert the fourth. The focus is now strictly a power problem or perhaps that slot on the motherboard is faulty.

Should I pop that new PSU in there and see if that changes anything? Maybe I didn't up the RAM voltage enough?


Message edited by parkergrove on 09-25-2009 at 06:30:00 PM
Reply to parkergrove

Put RAM voltage up one step until you get the 2.1v. See if that works.

Reply to Dekasav

My BIOS won't let me. It goes up in .2 increments so I can only get 2.0 or 2.2 unless I'm raising the wrong voltage. It was the DRAM setting that was the only thing that stood out in terms of adjusting a voltage concerning RAM. I raised it anyway to 2.2 and ran the test and it failed once again. I'm coming to a point where the only thing left to do is put that new PSU in. I have the new PSU but wanted to try some other troublshooting techniques prior.

Reply to parkergrove

a. 550 watt is more than enough, it is not the PSU which responsible for this error
b. Your memory, do you really need 8 gb? if not, just use 4 gb, more efficient and effective..

notes : I play GTA 4, Call of Duty 4, Assassin's Creed, and The godfather 2 with :
PSU 430 watt, Memory 2 Gb DDR2, Pentium4 3,3 GHZ, 9500 GT (no overclock), and
HDD 60 Gb

2 Gb is enough, 4 Gb more than enough..
No today games require us to have 4 Gb of Memory..

Hope itworks..

Reply to Grandfather

Grandfather wrote :

a. 550 watt is more than enough, it is not the PSU which responsible for this error
b. Your memory, do you really need 8 gb? if not, just use 4 gb, more efficient and effective..

notes : I play GTA 4, Call of Duty 4, Assassin's Creed, and The godfather 2 with :
PSU 430 watt, Memory 2 Gb DDR2, Pentium4 3,3 GHZ, 9500 GT (no overclock), and
HDD 60 Gb

2 Gb is enough, 4 Gb more than enough..
No today games require us to have 4 Gb of Memory..

Hope itworks..



yeah I've been playing FarCry2 with just the 3 sticks (6GB of RAM) and it works just fine. It only has a problem when I put that fourth stick in. Oh well, thank you everyone for the help. I'll just stick with 6GB for now and will keep troublshooting.

Reply to parkergrove
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