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[Solved] Games stop working

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Best answer from tobensg.

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some-guy   10-07-2009 at 04:29:08 AM

my problem is that Assassin's Creed, Call of Duty 4, Crysis, and Crysis Warhead stop working all of a sudden. They worked a couple of weeks ago but today when I decided to play some of these games they wouldn't even startup, they would just crash when I clicked on them. I have all of my drivers and games updated.

Windows 7 Ultimate 64bit
Intel Core 2 Quad Q8400 2.66Ghz
EVGA GTX 260 core 216 superclocked edition
8 GB ram
750GB HDD
600W PSU

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Best answer from tobensg
Check the Event log, to see if there are any errors around the same time when the game crashes.
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Herr_Koos   10-07-2009 at 09:40:45 AM

Did you upgrade to Windows 7 since you last played, or did all your games run on Windows 7 previously?

Reply to Herr_Koos
ulysses35   10-07-2009 at 11:54:37 AM

Would seem to be graphics related. It could be either a bad driver installation or a dying PSU as either one could cuase video crashes.

Try uninstalling the video driver and then reboot. Then download the latest driver anbd re-install. If this doesnt cure the problem then it could be your graphics card is not getting enough power - what brand PSU do you have

Reply to ulysses35
cafuddled   10-07-2009 at 12:09:06 PM

How on earth does it seem like a graphics problem, the games crash once he clicks on them... The games don't even use your graphics until you start playing, he said they crash when he first clicks on the executable... the only thing that's loaded is a splash screen or the game intros which are normally videos.

It could be a CPU issue, a heat issue, memory issue, motherboard issue heck it could even be a hard disk issue. You could very well be right but by no means does it jump out like a GPU issue. But anyway as for advice, the windows 7 question asked before seems the way to go, did the games stop working as soon as you upgraded?

------------------------------ "Great spirits have always found violent opposition from mediocrities. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence."
 Reply to cafuddled
sirkillalot   10-07-2009 at 12:18:53 PM

or even a virus issue

------------------------------ AMD P2955X4 ATI 5870 DX11 [:boudy:2]
24" dell 1900x1200 2x74 wraptor hd's1 X-FI pro gamer sounds
2G ram log.Z5500 speakers 650w toughpower G15kb dvd....ITS A MEAN GREEN GAMING MACHINE
 Reply to sirkillalot
tobensg   10-07-2009 at 04:19:20 PM
Best answer

Check the Event log, to see if there are any errors around the same time when the game crashes.

Reply to tobensg
some-guy   10-07-2009 at 10:19:56 PM

Nah, I've had windows 7 for a while now and this issue occured before in August. I didn't have a lot of saved games so I just did a clean install of windows 7 again which solved the problem. But now since I'm running into it again I'm guessing it might be a real problem. All of my other games work fine, it's just these ones that stopped working.

tobensg
sorry real nub how do you get to the event log. Should it be in the game directory?

Reply to some-guy
welshmousepk   10-07-2009 at 10:51:44 PM

typre event viewer into the windows search bar and it should appear.

the thing that jumps out to me is actually a possible resolution issue. could be that the games are trying to boot in an unsupported res, failing so closing. ive had the exact same issue before when hooking my pc up to a monitor with a dfferent aspect ratio. try booting the games in windowed mode just in case that is the problem.

Reply to welshmousepk
some-guy   10-09-2009 at 01:10:37 AM

How could my games be booting in a different resolution? Oh well. I'll test it later right now here's the event log for Assassin's Creed

Log Name: Application
Source: Windows Error Reporting
Date: 10/8/2009 7:06:39 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: M-Zheng-PC
Description:
Fault bucket 1478573489, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AssassinsCreed_Dx10.exe
P2: 1.0.2.1
P3: 562b029a
P4: RTSSHooks.dll
P5: 0.0.0.0
P6: 4a377101
P7: c0000005
P8: 000018f4
P9:
P10:

Attached files:
C:\Users\M-Zheng\AppData\Local\Temp\WERB2FC.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\M-Zheng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AssassinsCreed_D_449af94791edce96dc881166a86feccc72cbf6_0be8bf8a

Analysis symbol:
Rechecking for solution: 0
Report Id: 393b8e17-b45f-11de-9f69-0025111d0b4a
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-08T23:06:39.000000000Z" />
<EventRecordID>6401</EventRecordID>
<Channel>Application</Channel>
<Computer>M-Zheng-PC</Computer>
<Security />
</System>
<EventData>
<Data>1478573489</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>AssassinsCreed_Dx10.exe</Data>
<Data>1.0.2.1</Data>
<Data>562b029a</Data>
<Data>RTSSHooks.dll</Data>
<Data>0.0.0.0</Data>
<Data>4a377101</Data>
<Data>c0000005</Data>
<Data>000018f4</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\M-Zheng\AppData\Local\Temp\WERB2FC.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\M-Zheng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AssassinsCreed_D_449af94791edce96dc881166a86feccc72cbf6_0be8bf8a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>393b8e17-b45f-11de-9f69-0025111d0b4a</Data>
<Data>0</Data>
</EventData>
</Event>

Reply to some-guy
some-guy   10-09-2009 at 01:12:50 AM

The actual error log.

Log Name: Application
Source: Application Error
Date: 10/8/2009 7:06:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: M-Zheng-PC
Description:
Faulting application name: AssassinsCreed_Dx10.exe, version: 1.0.2.1, time stamp: 0x562b029a
Faulting module name: RTSSHooks.dll, version: 0.0.0.0, time stamp: 0x4a377101
Exception code: 0xc0000005
Fault offset: 0x000018f4
Faulting process id: 0xa4
Faulting application start time: 0x01ca486bf8bdca42
Faulting application path: C:\Program Files (x86)\Ubisoft\Assassin's Creed\AssassinsCreed_Dx10.exe
Faulting module path: C:\Program Files (x86)\EVGA Precision\Bundle\OSDServer\RTSSHooks.dll
Report Id: 393b8e17-b45f-11de-9f69-0025111d0b4a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-08T23:06:35.000000000Z" />
<EventRecordID>6400</EventRecordID>
<Channel>Application</Channel>
<Computer>M-Zheng-PC</Computer>
<Security />
</System>
<EventData>
<Data>AssassinsCreed_Dx10.exe</Data>
<Data>1.0.2.1</Data>
<Data>562b029a</Data>
<Data>RTSSHooks.dll</Data>
<Data>0.0.0.0</Data>
<Data>4a377101</Data>
<Data>c0000005</Data>
<Data>000018f4</Data>
<Data>a4</Data>
<Data>01ca486bf8bdca42</Data>
<Data>C:\Program Files (x86)\Ubisoft\Assassin's Creed\AssassinsCreed_Dx10.exe</Data>
<Data>C:\Program Files (x86)\EVGA Precision\Bundle\OSDServer\RTSSHooks.dll</Data>
<Data>393b8e17-b45f-11de-9f69-0025111d0b4a</Data>
</EventData>
</Event>

EDIT: I just looked at the error message and I'm guessing it has something to do with EVGA precision. Maybe a reinstall of EVGA precision?


Message edited by some-guy on 10-09-2009 at 01:16:12 AM
Reply to some-guy
some-guy   10-11-2009 at 06:27:58 PM

Alright problem solved, all I needed to do was to reinstall EVGA precision. But for the reason why I had to is a mystery...

Reply to some-guy
tobensg   10-13-2009 at 09:08:35 PM

Hey, glad you got the problem solved mate.
Computers, great when they work, pain in the backside when they dont!

Reply to tobensg
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