Left 4 dead Crash / Freezes PC

[Joelsfallon]

Evening. I didn't find a technical support forum on steam so i thought i'd might aswell post it here.

Ever since installing my Graphics card (ASUS HD 4850 1gb), left 4 dead has been freezing my computer which the only way to get out of is by manually shutting the PC down. I have the latest drivers for pretty much every bit of hardware.

The game freezes my PC at about 45 minutes into any campaign. The card is NOT overheating as i checked the temperature frequently whilst playing l4d. Every setting is maxed out & Multi core rendering and v sync are switched Off.

This doesn't happen to any of my other games but L4D. When the game freezes, My monitor's light turns from green to orange and my keyboard lights switch off. It's almost like they are undetected. My mouse light however remains on.

If you would like my to submit any technical info, please tell me how to and i will. And if so, the program to get this info.

Thanks in advance

 

[OvrClkr]

Sounds like a RAM issue to me.

Please post your spec's and RAM timings, voltage, etc....

 

[Joelsfallon]

[No message]

 

[Joelsfallon]

My post above seems to be invisible to me, perhaps it was too long as i added a truck load of text from the specifications of my system.

 

[Joelsfallon]

I will chop out the parts you need from the text.

Hiper Type R modular PSU 580 true watt with 12v 2xoutput.

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name Intel Core 2 Quad Q8200
Codename Yorkfield
Specification Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Package (platform ID) Socket 775 LGA (0x4)
CPUID 6.7.7
Extended CPUID 6.17
Core Stepping M1
Technology 45 nm
Core Speed 2000.5 MHz
Multiplier x FSB 6.0 x 333.4 MHz
Rated Bus speed 1333.6 MHz
Stock frequency 2333 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2 x 2048 KBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 7.0x
Max VID 1.163 V

Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Samsung (CE00000000000000)
Size 2048 MBytes
Max bandwidth PC2-6400 (400 MHz)
Part number M3 78T5663QZ3-CF7
Serial number 942797AD
Manufacturing date Week 29/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 4.0-4-4-12-16 @ 266 MHz
JEDEC #2 5.0-5-5-15-20 @ 333 MHz
JEDEC #3 6.0-6-6-18-24 @ 400 MHz
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 80 08 08 0E 0A 61 40 00 05 25 40 00 82 08 00 00
10 0C 08 70 01 02 00 07 30 45 3D 50 3C 1E 3C 2D 01
20 17 25 05 12 3C 1E 1E 00 06 3C 7F 80 14 1E 00 00
30 00 03 00 00 00 00 00 00 00 00 00 00 00 00 12 E4
40 CE 00 00 00 00 00 00 00 02 4D 33 20 37 38 54 35
50 36 36 33 51 5A 33 2D 43 46 37 20 33 51 08 29 94
60 27 97 AD 00 55 45 43 43 37 30 35 00 00 00 00 00
70 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
80 00 62 43 20 36 20 36 66 FE E0 00 00 00 28 01 00
90 00 62 43 20 36 20 36 66 10 00 5A 44 01 29 15 00
A0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 42 2F 4D FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 01 FF FF FF FF FF FF FF FF FF FF FF FF FF FF 05

DIMM # 2
SMBus address 0x51
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Samsung (CE00000000000000)
Size 2048 MBytes
Max bandwidth PC2-6400 (400 MHz)
Part number M3 78T5663QZ3-CF7
Serial number 942797B5
Manufacturing date Week 29/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 4.0-4-4-12-16 @ 266 MHz
JEDEC #2 5.0-5-5-15-20 @ 333 MHz
JEDEC #3 6.0-6-6-18-24 @ 400 MHz
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 80 08 08 0E 0A 61 40 00 05 25 40 00 82 08 00 00
10 0C 08 70 01 02 00 07 30 45 3D 50 3C 1E 3C 2D 01
20 17 25 05 12 3C 1E 1E 00 06 3C 7F 80 14 1E 00 00
30 00 03 00 00 00 00 00 00 00 00 00 00 00 00 12 E4
40 CE 00 00 00 00 00 00 00 02 4D 33 20 37 38 54 35
50 36 36 33 51 5A 33 2D 43 46 37 20 33 51 08 29 94
60 27 97 B5 00 55 45 43 43 37 30 35 00 00 00 00 00
70 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
80 00 62 43 20 36 00 36 66 FE E0 00 00 00 28 01 00
90 00 62 43 20 36 00 36 66 10 00 5A 44 01 29 15 00
A0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 42 2F 4D FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 01 FF FF FF FF FF FF FF FF FF FF FF FF FF FF 03

 

[OvrClkr]

Have you manually adjusted the memory's voltage and timings in the BIOS?

 

[Joelsfallon]

Have you manually adjusted the memory's voltage and timings in the BIOS?

No. I don't know what that is let alone how to fiddle with it.

 

[Joelsfallon]

It happened again, but this time it was a Blue screen of death.

After restarting, windows identified the problem;

"Address a problem with ATI Graphics Driver
ATI Graphics Driver has stopped working properly.

A driver update, if available, might prevent this problem from recurring."

Since i have catalyst suite 9.9, my only option is to use earlier drivers. can anyone please give me a stable version #?

thanks

 

[OvrClkr]

What OS are you using?

If you have Vista 64 or Win7 64 you can try these :

http://drivers.softpedia.com/get/GRAPHICS-BOARD/ATI/ATI-Catalyst-Driver-Suite-910-for-Vista64-Win7x64.shtml

Now, if you have a 32 bit OS then you need to download 9.8 or 9.7 ...

 

[Joelsfallon]

Windows vista 32bit Home edition.

Oh and mybad about the 9.9 drivers, i just realised ATI released a more recent version 9.10 which i've installed. If the problem persists i will keep the messages coming with more info. Sorry about the strand of replies and such, i would edit my posts but unfortunately i cannot yet.

 

[OvrClkr]

Yea try 9.10 and if that does not work then roll back to 9.8 .. You should be fine =)

 

[Joelsfallon]

thanks m8, i'l give l4d a good go and report back in an hour or so. Thanks for the quick responses.

 

[OvrClkr]

My pleasure =)

 

[Joelsfallon]

Seems to be working fine, let's hope it doesn't suddenly turn. Thanks for the help oh and one more question

I keep seeing these greying rectangles on walls and crates in team fortress 2 & l4d, They have been there since i can remember installing my GPU. They flicker constantly, shimmering over objects like grass etc. Is there something wrong with my card? I haven't overclocked anything but the fan speed which is at 75% (default 50%)

 

[Joelsfallon]

Greyish* Again, Editing would be great about now

 

[OvrClkr]

That is a bad driver, once you have a driver that is working correctly all those artifacts will dissapear....

 

[Joelsfallon]

Ah thanks alot. i'l have a go at the 9.7-9.8's and i there i'l report any differences back

 

[Joelsfallon]

Hey sorry OvrClkr i haven't replied in a while. Been busy and haven't played l4d for it even to cross my mind. Once i started playing l4d2 demo with the 9.7 and 9.8 drivers, im still getting the problem. but in l4d2, my PC locks up completely again even faster.

With both the .7/.8 drivers, i'm still getting artifacts

 

[OvrClkr]

Have you tried testing with a different GPU?

Did you clean out the old drivers correctly?

 

[Joelsfallon]

I used to play l4d with my old integrated graphics chip although crazy laggy, it never crashed once. I'l see if i can delete all of the drivers associated with the chipset now

 

[OvrClkr]

You need driver sweeper, your issue sounds like you have unwanted old drivers conflicting with your new drivers....

http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)_d1655.html

hope that works ......

 

[Joelsfallon]

Thanks mate, i've installed now and i have it open. Do you want me to analyse them and or clean them all? or just the ATI / nvidia drivers

 

[OvrClkr]

clean EVERYTHING... then reboot and install new drivers =) . Let me know if that works ....

 

[Joelsfallon]

Cleaned everything, rebooted and installed 9.10 catalyst drivers. I used to be able to right click my desktop and go to the catalyst menu, now the menu isn't there. have i installed the wrong driver? It was the catalyst suite from : http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32

 

[Joelsfallon]

Have had a quick go of l4d, no crashes so far! Thank you very much for sorting this out for me. If it were to happen again, il let you know.