Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
YW, Katie. Let us know how you make out.
--
~PA Bear
Katie wrote:
> Pa Bear - thank you for the advice.
>
> > If Symantec Service & Support doesn't offer you any help in resolving
> > the NSW problem, start by running a /thorough/ check for hijackware:
> >
> > Checking for/Help with Hijackware
> >
http://aumha.org/a/parasite.htm
> >
http://aumha.org/a/quickfix.htm
> >
http://aumha.net/viewtopic.php?t=5878
> >
http://mvps.org/winhelp2002/unwanted.htm
> >
http://inetexplorer.mvps.org/data/prevention.htm
> >
http://inetexplorer.mvps.org/archive/tshoot.html
> >
http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > http://defendingyourmachine.blogspot.com/
> >
> > When all else fails, HijackThis v1.99.1
> > (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
> > use. It will help you to both identify and remove any
> > hijackware/spyware. **Post your log to http://forums.spywareinfo.com/,
> >
http://castlecops.com/forum67.html or
> >
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
> >
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE) & Security
> >
> >
> > Katie wrote:
> > > Yes, I did uninstall the Norton Antivirus that came with the
> > > computer. I called Norton's to ask them what I should do because I
> > > had my own programs and didn't want what they had on the computer. I
> > > was walked through the uninstall, then helped with installing the
> > > Personal Firewall. I installed Systems Works myself.
> > >
> > > > I don't think the NSW problem is related to your original post in
> > > > this thread, Katie.
> > > >
> > > > Was a trial version of Norton AntiVirus or McAfee VirusScan
> > > > preinstalled when you bought the machine? Did you uninstall it
> > > > before installing NSW?
> > > >
> > > > Symantec Service & Support
> > > >
http://www.kellys-korner-xp.com/xp_tweaks.htm
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE) & Security
> > > >
> > > > Katie wrote:
> > > > > Sorry I haven't gotten back to you sooner. The answer is yes
> > > > > there is another problem with Norton's Systemworks. It will not
> > > > > automatically start up when the computer starts up - all
> > > > > appropriate boxes are checked. I'm giving some thought to
> > > > > uninstall the program and reinstall. I've never had trouble with
> > > > > Norton's before - we bought a new computer, installed Norton's
> > > > > Firewall, then Norton's Systemworks.
> > > > >
> > > > > > Are you having any problems, other than this notification from
> > > > > > One Button Checkup?
> > > > > >
> > > > > > I wouldn't worry about it since you apparently have MS05-031
> > > > > > (http://www.microsoft.com/technet/security/bulletin/ms05-031.mspx)
> > > > > > installed.
> > > > > >
> > > > > > See this related page:
> > > > > >
http://ae.trendmicro-europe.com/enterprise/vinfo/advisories.php?LYstr=VADVISORIES&VAdvisories=188
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-Windows (IE/OE) & Security
> > > > > >
> > > > > > Katie wrote:
> > > > > > > I ran Norton's One Button Checkup
> > > > > > >
> > > > > > > > "Katie" <Katie@discussions.microsoft.com> wrote in message
> > > > > > > > news:10C022EC-1455-42A5-99F9-F7BE2FF7BE0B@microsoft.com...
> > > > > > > > > I ran a scan and the following error message was listed.
> > > > > > > > >
> > > > > > > > > C:\Windows\$NTUninstallKB898458$\ORUN32.exe cannot access
> > > > > > > > > learn32.dll or pctree32.dll. I could not find learn32 or
> > > > > > > > > pctree following the above path;
> > > > > > > > > but found both of them following this path:
> > > > > > > > > C:\windows\help\SBSI\Training\learn32.dll - the same path
> > > > > > > > > for pctree32.dll
> > > > > > > > > ????? How do I repair this error???
> > > > > > > > > --
> > > > > > > > > Katie
> > > > > > > >
> > > > > > > > What sort of scan? AV? Spyware? System Repair?
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