sfc will not run.

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Tried to run sfc /scannow.


Got message "Insert your XP Pro CD-ROM now."


With CD-ROM inserted, I got a list of four options: Install WinXP; Install
optional Windows components; Perform additional tasks; Check system
compatibility.

I have no idea which one to choose.


The window with the "Insert your CD-ROM now" message is still uppermost, and
has a "Retry" button.

So I click "Retry". The message goes momentarily, and then comes back again.

I click "Retry" again, with the same result. The CD-Rom drive makes a noise,
but nothing on the screen is changing. I am stuck.


Can you help, please with my attempt to run sfc?


Computer appears to be running all right apart from this problem with sfc.
Just thought I would get some experience of sfc in case I ever needed it to
resolve a problem.
12 answers Last reply
More about tomshardware
  1. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    I had a similar problem, when putting the XP disk into my cod drive. I
    solved it by putting it into my primary drive which is my DVD drive, the CD
    drive was the secondary drive. Ran flawlessly.

    Bob
    "Cycle" <notvalid@hotmail.com> wrote in message
    news:42cef3ee$0$13705$cc9e4d1f@news-text.dial.pipex.com...
    > Tried to run sfc /scannow.
    >
    >
    >
    > Got message "Insert your XP Pro CD-ROM now."
    >
    >
    >
    > With CD-ROM inserted, I got a list of four options: Install WinXP; Install
    > optional Windows components; Perform additional tasks; Check system
    > compatibility.
    >
    > I have no idea which one to choose.
    >
    >
    >
    > The window with the "Insert your CD-ROM now" message is still uppermost,
    > and has a "Retry" button.
    >
    > So I click "Retry". The message goes momentarily, and then comes back
    > again.
    >
    > I click "Retry" again, with the same result. The CD-Rom drive makes a
    > noise, but nothing on the screen is changing. I am stuck.
    >
    >
    >
    > Can you help, please with my attempt to run sfc?
    >
    >
    >
    > Computer appears to be running all right apart from this problem with sfc.
    > Just thought I would get some experience of sfc in case I ever needed it
    > to resolve a problem.
    >
    >
    >
    >
  2. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Leanin'Cedar - I have tried using a CD drive and a DVD drive, and you
    will have seen what I am getting - no progress with the CD drive, but with
    the DVD drive the need to click "Retry" every eight percent or so of the
    way. Interesting to read of your experience.


    "Leanin' Cedar" <Nospam@nospam.org> wrote in message
    news:%23bfBuEChFHA.1996@TK2MSFTNGP10.phx.gbl...
    >I had a similar problem, when putting the XP disk into my cod drive. I
    >solved it by putting it into my primary drive which is my DVD drive, the CD
    >drive was the secondary drive. Ran flawlessly.
    >
    > Bob
    >>>
    >>
    >> >>
    >>
    >>
    >>
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    http://www.updatexp.com/scannow-sfc.html
    Introduction to using scannow sfc (system file checker)


    Cycle wrote:
    > Tried to run sfc /scannow.
    >
    >
    >
    > Got message "Insert your XP Pro CD-ROM now."
    >
    >
    >
    > With CD-ROM inserted, I got a list of four options: Install WinXP;
    > Install optional Windows components; Perform additional tasks; Check
    > system compatibility.
    >
    > I have no idea which one to choose.
    >
    >
    >
    > The window with the "Insert your CD-ROM now" message is still
    > uppermost, and has a "Retry" button.
    >
    > So I click "Retry". The message goes momentarily, and then comes back
    > again.
    >
    > I click "Retry" again, with the same result. The CD-Rom drive makes a
    > noise, but nothing on the screen is changing. I am stuck.
    >
    >
    >
    > Can you help, please with my attempt to run sfc?
    >
    >
    >
    > Computer appears to be running all right apart from this problem with
    > sfc. Just thought I would get some experience of sfc in case I ever
    > needed it to resolve a problem.
  4. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thank you for your response TaurArian, and I note the method used in the
    article you mention, of getting files off the CD onto the computer so it
    will not ask for the CD-ROM.

    However, I should like if possible to insert the CD when asked for, and be
    able to continue from there. This is something the article does not deal
    with (as far as I can tell).

    "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    news:uSsILkAhFHA.3540@TK2MSFTNGP14.phx.gbl...
    > http://www.updatexp.com/scannow-sfc.html
    > Introduction to using scannow sfc (system file checker)
    >
    >
    >
    > Cycle wrote:
    >> Tried to run sfc /scannow.
    >>
    >>
    >>
    >> Got message "Insert your XP Pro CD-ROM now."
    >>
    >>
    >>
    >> With CD-ROM inserted, I got a list of four options: Install WinXP;
    >> Install optional Windows components; Perform additional tasks; Check
    >> system compatibility.
    >>
    >> I have no idea which one to choose.
    >>
    >>
    >>
    >> The window with the "Insert your CD-ROM now" message is still
    >> uppermost, and has a "Retry" button.
    >>
    >> So I click "Retry". The message goes momentarily, and then comes back
    >> again. I click "Retry" again, with the same result. The CD-Rom drive
    >> makes a
    >> noise, but nothing on the screen is changing. I am stuck.
    >>
    >>
    >>
    >> Can you help, please with my attempt to run sfc?
    >>
    >>
    >>
    >> Computer appears to be running all right apart from this problem with
    >> sfc. Just thought I would get some experience of sfc in case I ever
    >> needed it to resolve a problem.
  5. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Place the Win XP CD in the CD drive.
    When Autoplay starts just click the X and close it.
    Click Start button, select Run and type in "sfc /scannow" without the quotes and the
    system should scan for missing/corrupt MS OS files and replace them with the
    originals found on the disk.

    The trick seems to be making sure the CD is in the default drive prior to issuing the
    command.


    Cycle wrote:
    > Thank you for your response TaurArian, and I note the method used in
    > the article you mention, of getting files off the CD onto the
    > computer so it will not ask for the CD-ROM.
    >
    > However, I should like if possible to insert the CD when asked for,
    > and be able to continue from there. This is something the article
    > does not deal with (as far as I can tell).
    >
    > "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    > news:uSsILkAhFHA.3540@TK2MSFTNGP14.phx.gbl...
    >> http://www.updatexp.com/scannow-sfc.html
    >> Introduction to using scannow sfc (system file checker)
    >>
    >>
    >>
    >> Cycle wrote:
    >>> Tried to run sfc /scannow.
    >>>
    >>>
    >>>
    >>> Got message "Insert your XP Pro CD-ROM now."
    >>>
    >>>
    >>>
    >>> With CD-ROM inserted, I got a list of four options: Install WinXP;
    >>> Install optional Windows components; Perform additional tasks; Check
    >>> system compatibility.
    >>>
    >>> I have no idea which one to choose.
    >>>
    >>>
    >>>
    >>> The window with the "Insert your CD-ROM now" message is still
    >>> uppermost, and has a "Retry" button.
    >>>
    >>> So I click "Retry". The message goes momentarily, and then comes
    >>> back again. I click "Retry" again, with the same result. The CD-Rom
    >>> drive makes a
    >>> noise, but nothing on the screen is changing. I am stuck.
    >>>
    >>>
    >>>
    >>> Can you help, please with my attempt to run sfc?
    >>>
    >>>
    >>>
    >>> Computer appears to be running all right apart from this problem
    >>> with sfc. Just thought I would get some experience of sfc in case I
    >>> ever needed it to resolve a problem.
  6. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thank you TaurArian for the further suggestion.

    I have tried your further suggestion, but unfortunately the computer still
    shows that "Insert your XP Pro CD-ROM now" message, and clicking on "Retry"
    gets me nowhere just as previously.

    Thank you for your interest.

    Regards.

    Cycle.

    "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    news:%23RLw37AhFHA.3436@tk2msftngp13.phx.gbl...
    > Place the Win XP CD in the CD drive.
    > When Autoplay starts just click the X and close it.
    > Click Start button, select Run and type in "sfc /scannow" without the
    > quotes and the system should scan for missing/corrupt MS OS files and
    > replace them with the originals found on the disk.
    >
    > The trick seems to be making sure the CD is in the default drive prior to
    > issuing the command.
    >
    >
    >
    >
  7. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    You may have to press Retry several times before the System File Checking begins.
    Have you got the CD in the default installation CD drive?


    Cycle wrote:
    > Thank you TaurArian for the further suggestion.
    >
    > I have tried your further suggestion, but unfortunately the computer
    > still shows that "Insert your XP Pro CD-ROM now" message, and
    > clicking on "Retry" gets me nowhere just as previously.
    >
    > Thank you for your interest.
    >
    > Regards.
    >
    > Cycle.
    >
    > "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    > news:%23RLw37AhFHA.3436@tk2msftngp13.phx.gbl...
    >> Place the Win XP CD in the CD drive.
    >> When Autoplay starts just click the X and close it.
    >> Click Start button, select Run and type in "sfc /scannow" without the
    >> quotes and the system should scan for missing/corrupt MS OS files and
    >> replace them with the originals found on the disk.
    >>
    >> The trick seems to be making sure the CD is in the default drive
    >> prior to issuing the command.
  8. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Hello TaurArian,

    I think sfc ran and completed, following your latest help.

    The progress bar went right to the end - is there any other way to know if
    sfc completed? When the progress bar had filled its rectangle, everything
    just disappeared from the screen with no message.

    To keep things going to the end I had at intervals to click on "Retry"
    twelve times; roughly every eight percent of the way the "insert your
    CD-ROM" message appeared. I have never before in computing come across any
    process where you have to keep on clicking to keep an application running. I
    would not have done this without your guidance.

    Thank you for spending your time and helping me on.

    Regards

    Cycle.


    "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    news:%23jFc6OBhFHA.2880@TK2MSFTNGP09.phx.gbl...
    > You may have to press Retry several times before the System File Checking
    > begins.
    > Have you got the CD in the default installation CD drive?
    >
    >
    >
    > Cycle wrote:
    >> Thank you TaurArian for the further suggestion.
    >>
    >> I have tried your further suggestion, but unfortunately the computer
    >> still shows that "Insert your XP Pro CD-ROM now" message, and
    >> clicking on "Retry" gets me nowhere just as previously.
    >>
    >> Thank you for your interest.
    >>
    >> Regards.
    >>
    >> Cycle.
    >>
    >> "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
    >> news:%23RLw37AhFHA.3436@tk2msftngp13.phx.gbl...
    >>> Place the Win XP CD in the CD drive.
    >>> When Autoplay starts just click the X and close it.
    >>> Click Start button, select Run and type in "sfc /scannow" without the
    >>> quotes and the system should scan for missing/corrupt MS OS files and
    >>> replace them with the originals found on the disk.
    >>>
    >>> The trick seems to be making sure the CD is in the default drive
    >>> prior to issuing the command.
  9. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    That is the way it works. SFC exits when finished - i.e. no dialogue box.

    Check "event viewer" in Administrative tools for the SFC run details.

    --
    Just my 2¢ worth,
    Jeff
    __________in response to__________

    "Cycle" <notvalid@hotmail.com> wrote in message news:42cf1a28$0$13704$cc9e4d1f@news-text.dial.pipex.com...
    | Hello TaurArian,
    |
    | I think sfc ran and completed, following your latest help.
    |
    | The progress bar went right to the end - is there any other way to know if
    | sfc completed? When the progress bar had filled its rectangle, everything
    | just disappeared from the screen with no message.
    |
    | To keep things going to the end I had at intervals to click on "Retry"
    | twelve times; roughly every eight percent of the way the "insert your
    | CD-ROM" message appeared. I have never before in computing come across any
    | process where you have to keep on clicking to keep an application running. I
    | would not have done this without your guidance.
    |
    | Thank you for spending your time and helping me on.
    |
    | Regards
    |
    | Cycle.
  10. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thanks for the information.

    Cycle

    "» mrtee «" <hingelicker$@gmail.com> wrote in message
    news:%23G3buIChFHA.576@tk2msftngp13.phx.gbl...
    That is the way it works. SFC exits when finished - i.e. no dialogue box.

    Check "event viewer" in Administrative tools for the SFC run details.

    --
    Just my 2¢ worth,
    Jeff
    __________in response to__________

    "Cycle" <notvalid@hotmail.com> wrote in message
    news:42cf1a28$0$13704$cc9e4d1f@news-text.dial.pipex.com...
    | Hello TaurArian,
    |
    | I think sfc ran and completed, following your latest help.
    |
    | The progress bar went right to the end - is there any other way to know if
    | sfc completed? When the progress bar had filled its rectangle, everything
    | just disappeared from the screen with no message.
    |
    | To keep things going to the end I had at intervals to click on "Retry"
    | twelve times; roughly every eight percent of the way the "insert your
    | CD-ROM" message appeared. I have never before in computing come across any
    | process where you have to keep on clicking to keep an application running.
    I
    | would not have done this without your guidance.
    |
    | Thank you for spending your time and helping me on.
    |
    | Regards
    |
    | Cycle.
  11. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Thank you to you all for your help.

    It looks as if sfc is now running in a satisfactory way.

    When prompted for the installation disk, I now know to put it in the primary
    drive, and to keep clicking "Retry" when asked, which seems to be about
    twelve times during a run of sfc.

    I have been into Event Viewer, which I did not know about, and seen the
    message "Windows File Protection file scan completed successfully".

    Regards,

    Cycle.
  12. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    If you need to click retry every 8% then there is likely something wrong
    with the drive or the cd is pretty scratched up/dirty. The need to keep
    retrying suggests that the disk is not being read properly.

    As for needing to keep clicking the retry button after you first insert the
    disk, were you waiting for the drive to pick up the disk?
    It takes a minute for optical drives to pick up the disk and start reading
    it, they are fast, but not instant.


    "Cycle" <notvalid@hotmail.com> wrote in message
    news:42cf2a13$0$13696$cc9e4d1f@news-text.dial.pipex.com...
    > Leanin'Cedar - I have tried using a CD drive and a DVD drive, and you
    > will have seen what I am getting - no progress with the CD drive, but with
    > the DVD drive the need to click "Retry" every eight percent or so of the
    > way. Interesting to read of your experience.
    >
    >
    > "Leanin' Cedar" <Nospam@nospam.org> wrote in message
    > news:%23bfBuEChFHA.1996@TK2MSFTNGP10.phx.gbl...
    >>I had a similar problem, when putting the XP disk into my cod drive. I
    >>solved it by putting it into my primary drive which is my DVD drive, the
    >>CD drive was the secondary drive. Ran flawlessly.
    >>
    >> Bob
    >>>>
    >>>
    >>> >>
    >>>
    >>>
    >>>
    >>
    >>
    >
    >
Ask a new question

Read More

CD-Rom Windows XP