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The bugcheck was: 0x00000024

Last response: in Windows 7
August 31, 2010 1:04:47 PM


I am getting random BSOD. I checked the event viewer and this is what I found:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x00000000000c08a2, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 083010-20888-01.

I just purchased a new machine as well. Its an i7 930 with 6GB RAM with the Gigabyte X58A-UD5 ATX mobo and Win7 64-bit.

I have ran memtest86+ and seatools on my HDD since its seagate and no problems. Any thoughts of what I can try next?

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September 1, 2010 3:27:14 AM

Hey there.

If you haven't tried it already, update the video card driver. Though, the best next step is to take a look at the dump file. You will need a debugger tool. If you need help with it, feel free to send me that dump file, C:\Windows\Memory.dmp. I'll take a look at it and see if it leads to anything.

Every time your computer BSOD, it drops all that memory dump into a dump file. With the right tools, it can easily tell you what file or service it crashed on. If you wish to email me the dmp file, my email is
September 2, 2010 1:30:59 AM

Thanks for the help. I saw an article on here about the UD3 gigabyte motherbaord and to disable the turbo mode in the BIOS. I have done that and have not had any issues so far!
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September 2, 2010 1:39:37 AM

Not a problem. I'm glad you're able to resolve it! If it occurs again, it might not be a bad idea to flash the BIOS. It's kinda silly for a company as good as Gigabyte to release a motherboard that doesn't work properly unless you disable one of their features. I'm certain they have an updated BIOS that will fix this issue.

September 16, 2010 6:05:55 AM

Best answer selected by kimlan.
a b $ Windows 7
September 16, 2010 11:16:02 PM

This topic has been closed by Mousemonkey