Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
hi,
i have installed the sp2 and the other 20 or so recommended hotfixes and wmp
still has the same problem.
Am I correct in assuming that ~100% CPU usage by WMP10 (was 9) in not right?
Have had the problem with explorer.exe on the machine as well, I have
installed the HOTFIX that was associated with the WMP problem as recommended
by MS, but there was no improvement.
Also, if the WMP is closed via task manager or right-clicking on its taskbar
button the app. is removed from task managers 'applications' tab, but music
will still play and wmplayer.exe will still exist in the ' procesess' tab
with 100% CPU usage and a fluxating mem. amount from 40-120K.
Thanks for your time again, I hope I am not asking silly questions.
"Harry Ohrn" wrote:
> xp newbie wrote:
> > i now know how to get the version information via all of the ways previously
> > listed, thank you.
> >
> > when i go to the update site, scan my computer for available updates i get
> > inconsistant recommandations, approx 50/50 for SP1/SP2...i was informed that
> > the history of the machine was that SP1 had previously been installed, and
> > not uninstalled to the best of their knowledge.
> >
> > the information i get back from winver is version 5.1 - build 2600.. no
> > service packs.. before i new how to get the version information i tried to do
> > an express install of SP2 (updates choice), it then told me i needed to get
> > SP1 first..
> >
> > BTW, the real issue that prompted updating is that WMP9 and 10 sometimes
> > explorer are using 100% CPU and causing massive inconvience.. i just
> > installed the recom. HOTFIX.. but the problem remains...any answers/solutions
> > would be famntastick..
> >
>
> It is unnecessary to install SP1 before SP2 is installed. SP2 includes
> SP1 updates. Try installing SP2 and see if that helps you. People have
> experienced problems with the Express Install on occasion. You might
> want to download the full SP2 package, install it and then revisit the
> update site. Use this link to download SP2 to your hard drive then run
> it
>
http://www.microsoft.com/downloads/details.aspx?familyid=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en
>
> If you encounter further problems please post back with the exact error
> message and someone might be able to help further.
>
> Harry Ohrn MS MVP [Shell/User]
> www.webtree.ca\windowsxp
>