Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Hi Niel,
As I mentioned, you are likely infected. These can help, and they are best
run in Safe mode:
Free virus removal tools:
http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml
How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"niel" <niel@discussions.microsoft.com> wrote in message
news:A6D5BE30-13E3-4FE4-A53A-9F774FF1E274@microsoft.com...
> Thanks for your help, unfortunately, it still won't load the utility. The
> procedure you gave me results in a message "1 file copied", but typing
> f:\msconfig1.com (f: is my primary HD)results in nothing loading. I've
> used
> a virus cleaner, adaware, but no results. Can I reload just the utilities
> from the XP Home CD?
> --
> Thanks, niel
>
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Click start/run, type cmd and click ok. From the prompt run:
>>
>> copy %windir%\pchealth\helpctr\binaries\msconfig.exe C:\msconfig1.com
>>
>> and hit <enter>. You should get a message about the file being copied
>> successfully. Then click start/run and type C:\msconfig1.com and click
>> ok -
>> does this load the utility? If so, then the system is likely infected
>> with a
>> virus that is blocking the actions of the system utilities. Reloading XP
>> won't help, you will need to do some cleanup.
>>
>> Free virus removal tools:
>>
>> http://vil.nai.com/vil/stinger/
>> http://www.emsisoft.com/en/
>>
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
>>
http://www.f-secure.com/download-purchase/tools.shtml
>>
>> How to create emergency system tools;
>>
http://www.dougknox.com/xp/utils/xp_emerutils.htm
>>
>> How to start in Safe mode:
>>
http://www.rickrogers.org/fixes.htm#Safe%20mode
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "niel" <niel@discussions.microsoft.com> wrote in message
>> news:39E29D95-F351-46FD-8AD5-6F8640CAD926@microsoft.com...
>> > typing msconfig in the run box will not start up the utility.
>> > msconfig.exe
>> > is located in windows/pchealth, and nt servicepak uninstall. The pf
>> > files
>> > are located in windows\prefetch. how can I get the utility to run,
>> > sort
>> > of
>> > reloading xp. I have sp2 as well as all of the updates. all the other
>> > utilities run ok.
>> > --
>> > Thanks, niel
>>
>>
>>