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Avast antivirus causing crashes in games?

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November 13, 2009 3:12:04 PM

Has anyone experienced crashes in games with avast antivirus? I most commonly get crashes with Steam and Oblivion. I know you're supposed to turn it off when playing games, but that's easier said than done.

I normally select "Stop On-Access Protection" from their menu (before playing a game), and also go to troubleshooting where I check "disable avast self-defence module". This seems to help but I still get the odd crash to desktop at random times when playing.

I have a Dell P4 3GHz (1.5GB Ram) with WinXP sp3 and a Radeon X1950 Pro (256MB). It is well-ventilated with a large external desk fan I use at the back of the pc to blow away hot air, so I don't think it's overheating. I just wondered if I am disabling the antivirus properly or whether you can't disable it fully?

Thanks
xmrb2003x@
November 13, 2009 5:56:23 PM

Are you sure it is Avast causing the crash and not the X1950 Pro or even your PSU?
November 13, 2009 8:36:06 PM

Avast used to crash some of my games when it would 'notify' me of actions it performed, such as definition updates. This would happen on a few of the computers in my house.
Try disabling notifications by going to Program Settings->Confirmations and uncheck all of the boxes.
I still have to ask, though, why you deduced that Avast is the culprit? Many things could cause a game to crash.


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November 13, 2009 8:59:40 PM

Well I used to have Norton Antivirus, but that seemed to be slowing down my system as well as causing a 'looping sound crash' with Steam games (especially hl2). So I uninstalled Norton and got a speedier computer, albeit one that was vulnerable to any virus out there. And Steam worked perfectly. It definitely cured that looping sound crash which has baffled huge numbers of people. However, Steam do say in their tech support docs that you should always run steam without any antivirus software! Which I think is a bit difficult for people to do.

Anyway, that got me paranoid about antivirus software and steam. And lo and behold, I installed avast and now I'm getting crashes again! Apart from Oblivion, most of my other games work fine. And yet some people seem to run steam ok with antivirus software installed, so I am totally confused! I will try disabling the notifications in case that is causing a problem. I just wondered which AV people use in conjunction with Steam, without any problems?
;xmrb2003x@
November 13, 2009 9:04:44 PM

Like Cybercatter not, Steam makes that suggestion only because Virus apps love to hit you with a Virus definitions update pop up right in the middle of your favorite games so they recommend you disable them prior to playing.

Kaspersky is a very good, low profile (doesn't use much system resources) anti-virus app. And disabling it and Turning off notifications is really simple.
November 13, 2009 9:28:26 PM

I see, but is that the only reason though for valve to say that or is there a more fundamental clash with the running of the code (i.e. does the antivirus think that steam is a virus and try to stop it running?). My crash to desktop doesn't seem to coincide with the pop-up auto update thing, it just seems random. But I have changed the frequency of the update to less frequent anyway, I'll see if that helps.

Thanks and can I assume you are running Kaspersky with Steam and no problems?
xmrb2003x@
November 13, 2009 9:56:23 PM

If it helps you, I run Avast all day without it crashing my machine. I don't disable it when running games (although it is a bit disconcerting having a booming American voice tell me the virus database has been updated during a DAO cutscene). It also doesn't appear to have a problem with Steam.
I'm running Windows 7 on a Q6600, so I wonder if the multitasking has an effect on this. Are you also sure the CTD isn't anything to do with the fact that your pc is struggling a little with the games involved?
November 13, 2009 10:00:08 PM

An edit on my post there, the newer version has a checkbox just for gaming. Its in
Program Settings->Troubleshooting: 'Check for full screen applications(e.g. games) before displaying popups' box.

I've used Kaspersky as well, and like TheViper said, its not bloated.
I've also heard that Norton 2009 Gaming Edition is supposed to be resource friendly, but I haven't personally tried it.
November 14, 2009 2:39:11 PM

Aha, I read somewhere that you have to stop the "ashdisp.exe" process AFTER disabling the self-defence module. That seems to have done the trick! I also have a 2nd monitor with an extended display, so I had to disable that from the display properties (and select unattach for the 2nd monitor). That seems to have fixed tearing on screen, and boosted performance too. Can't believe I'm playing HL2 episode 2 with no crashes at last (so far anyway)! Maybe I can finish it after all lol!

Oblivion still has the odd crash, but is running a bit better. I'll see how that goes. Thx
December 6, 2012 4:21:55 AM

Hmmm avast was giving a problem to me as well
December 6, 2012 11:49:58 AM

I love my avast but it kills my games. It still wont let me play anything by Lucas Arts unless I turn it off. Turn it off and try to avoid any questionably web pages while it's off.
July 24, 2013 4:02:16 PM

The latest Avast8.0.1489 is the first to cause crashes for me with Oblivion but If I choose the option to update my program and definitions manually I can play with Impunity as it seems to be the Automatic Update feature which causes the crash.

I only realized this as a few seconds after the CTD I would get a notification of a check for updates.
!