Archived from groups: alt.cellular.verizon (More info?)
Ok here goes, Im sure someone out here will know if this is a problem
or whats going on here. I have the family share plan. Been on for 2.5
years now. We both had ok digital service. Well bout a week ago I
noticed I can't make a digital call any more. It will always flip to
analog mode. The other phone will too but I can force to digital and
it will stay there. If I force the other one it will just end call. I
looked in the test mode and the digital mode phone is on 6c283 and the
one that the is analog mode is stuck on is 6c242. Is there any way for
me to get on 6c283 so I dont have to keep using analog mode? both have
v60 phones.
Archived from groups: alt.cellular.verizon (More info?)
Brian,
A similar thing happened to me, my nearest cell site quit working for me.
My wife had no problem, but she had a 1x phone, so it was only the channels
that MY phone used that were defective. In your case, if you force the
phone to digital, it could very well 'see' a digital tower, somewhere else.
But allowed to choose the tower, it will choose the nearest, and that one
may have a problem with the digital equipment...like mine.
It took more than one of us to complain, and it paid to be persistant. But
once they figure out you know what you're talking about, they are very good
about fixing problems. Problems they may very well not know about. Ask for
technical help, don't settle for a normal CS agent. Pursuade them to open a
trouble ticket, and give them your phone number for testing.
"brian" <grapjuice@yahoo.com> wrote in message
news:47bfda59.0407102129.5dc76491@posting.google.com...
> Ok here goes, Im sure someone out here will know if this is a problem
> or whats going on here. I have the family share plan. Been on for 2.5
> years now. We both had ok digital service. Well bout a week ago I
> noticed I can't make a digital call any more. It will always flip to
> analog mode. The other phone will too but I can force to digital and
> it will stay there. If I force the other one it will just end call. I
> looked in the test mode and the digital mode phone is on 6c283 and the
> one that the is analog mode is stuck on is 6c242. Is there any way for
> me to get on 6c283 so I dont have to keep using analog mode? both have
> v60 phones.
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