G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)
My mom just purchased a new Compaq, and I'm trying to help her register her
copy of Windows Home. Running the Microsoft XP registration wizard results
in the error message that my phone line is disconnected. This message
appears before the modem does anything. The modem opens the phone line and
I can hear it dialling, but the wizard is in an error state.
Next we connected to Frontiernet using the modem, started the wizard, which
found the internet connection and proceeded to time out after answering all
of the questions stating that the Microsoft website did not respond, please
try again later.
We called MS, 1-800-936-5700. We werre given the URL
http://register.microsoft.com/regsys/pic.asp, when we tried it the security
certificate was questionable, we accepted it, then we obtain an error message
anyway stating the page you are looking for no longer exists or may have been
moved.
The last microsoft product I registered had a registration page, called MS,
plugged in the numbers, and that was that. Can't believe they told me to
register on the web at a friends PC. Well I just tried it from my own home.
Doesn't work there either.
Please help. We'll be needing security updates soon. For sure.
My mom just purchased a new Compaq, and I'm trying to help her register her
copy of Windows Home. Running the Microsoft XP registration wizard results
in the error message that my phone line is disconnected. This message
appears before the modem does anything. The modem opens the phone line and
I can hear it dialling, but the wizard is in an error state.
Next we connected to Frontiernet using the modem, started the wizard, which
found the internet connection and proceeded to time out after answering all
of the questions stating that the Microsoft website did not respond, please
try again later.
We called MS, 1-800-936-5700. We werre given the URL
http://register.microsoft.com/regsys/pic.asp, when we tried it the security
certificate was questionable, we accepted it, then we obtain an error message
anyway stating the page you are looking for no longer exists or may have been
moved.
The last microsoft product I registered had a registration page, called MS,
plugged in the numbers, and that was that. Can't believe they told me to
register on the web at a friends PC. Well I just tried it from my own home.
Doesn't work there either.
Please help. We'll be needing security updates soon. For sure.