Archived from groups: microsoft.public.windowsxp.newusers (More info?)
My Epson Printer won't print black text or graphics. Have changed the ink
cartridge. The printer appears to be printing but the document is blank
unless there is colour in the text or document.
Have cleaned the heads and checked the test pattern. All colours come out
strong except no black at all.
Have gone through the troubleshooting programme through the epson software
and this has failed to solve the problem.
Printer only started not printing black when a new cartridge was inserted.
I have again replaced this one in case it was faulty but to no avail.
If still no change, try changing the cable.
--
Cari (MS-MVP)
Printing & Imaging
"shellmax" <shellmax@discussions.microsoft.com> wrote in message
newsE1DC072-D552-45C0-9CBA-40F840ED7992@microsoft.com...
> My Epson Printer won't print black text or graphics. Have changed the ink
> cartridge. The printer appears to be printing but the document is blank
> unless there is colour in the text or document.
>
> Have cleaned the heads and checked the test pattern. All colours come out
> strong except no black at all.
>
> Have gone through the troubleshooting programme through the epson software
> and this has failed to solve the problem.
>
> Printer only started not printing black when a new cartridge was inserted.
> I have again replaced this one in case it was faulty but to no avail.
>
> Any suggestions?
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