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Help - XP and ZoneAlarm

Forum Windows XP : Windows XP General Discussion - Help - XP and ZoneAlarm

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Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I'm seting up my first XP machine. I have 2 users, me as
administrator and my wife as a basic user. Every time my wife logs
off and I log on Zone Alarm crashes and has to be rebooted, but it
diesn't happen when I log off and my wife then logs on. I've tried
searching for advice with no luck, can anyone help please?

Brian

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Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Have you asked Zone Alarm?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Brian" <briansngfbox@btopenworld.com> wrote in message
news:epgjh152cmt7qgvm0hligeg68unaa3sft4@4ax.com...
> I'm seting up my first XP machine. I have 2 users, me as
> administrator and my wife as a basic user. Every time my wife logs
> off and I log on Zone Alarm crashes and has to be rebooted, but it
> diesn't happen when I log off and my wife then logs on. I've tried
> searching for advice with no luck, can anyone help please?
>
> Brian

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

On Sat, 3 Sep 2005 15:02:52 -0400, "Mary Sauer"
<gsauer@mycolumbus.rr.com> wrote:

>Have you asked Zone Alarm?
Yes in parallel with this post, no reply yet

Brian

Reply to Brian

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

use the msconfig to disable the zone alarm. to be sure that it is zone
alarm.

I had same problem... i installed another anti-virus.. AVG .. its
problem free mate.. and it works fine.

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Brian, I had the exact same problem when switching between two accounts
(when switching from account 1 to 2, all was OK, but when switching from 2
to 1, ZA died).

I'm using the latest build of the Suite. I completely uninstalled and
reinstalled and that fixed it for me. Here's how I did it. Note that you'll
lose all of your configuration settings so if you need to write down your
firewall entries, etc. do it now.

1. Set ZA so that it does not startup with the OS (Overview | Preferences)
2. Reboot
3. Uninstall ZA from Add/Remove Programs
4. Delete the directory "Internet Logs" (C:\WINDOWS\Internet Logs)
5. Reinstall

"Brian" <briansngfbox@btopenworld.com> wrote in message
news:epgjh152cmt7qgvm0hligeg68unaa3sft4@4ax.com...
I'm seting up my first XP machine. I have 2 users, me as
administrator and my wife as a basic user. Every time my wife logs
off and I log on Zone Alarm crashes and has to be rebooted, but it
diesn't happen when I log off and my wife then logs on. I've tried
searching for advice with no luck, can anyone help please?

Brian

Reply to Rick

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

On Sun, 4 Sep 2005 08:52:07 -0400, "Rick" <me@somewhere.com> wrote:

>Brian, I had the exact same problem when switching between two accounts
>(when switching from account 1 to 2, all was OK, but when switching from 2
>to 1, ZA died).
>
>I'm using the latest build of the Suite. I completely uninstalled and
>reinstalled and that fixed it for me. Here's how I did it. Note that you'll
>lose all of your configuration settings so if you need to write down your
>firewall entries, etc. do it now.
>
>1. Set ZA so that it does not startup with the OS (Overview | Preferences)
>2. Reboot
>3. Uninstall ZA from Add/Remove Programs
>4. Delete the directory "Internet Logs" (C:\WINDOWS\Internet Logs)
>5. Reinstall
>
>
>"Brian" <briansngfbox@btopenworld.com> wrote in message
>news:epgjh152cmt7qgvm0hligeg68unaa3sft4@4ax.com...
>I'm seting up my first XP machine. I have 2 users, me as
>administrator and my wife as a basic user. Every time my wife logs
>off and I log on Zone Alarm crashes and has to be rebooted, but it
>diesn't happen when I log off and my wife then logs on. I've tried
>searching for advice with no luck, can anyone help please?
>
>Brian
>
Thanks Rick. I found a work around after my OP. Unchecking load at
start up and starting ZA\manually - by whoever loged on first -
stopped the problem. I'd also reinstalled once, but without removing
the log.

Brian

Brian

Reply to Brian

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

i would yus zone alarm.
"Brian" <briansngfbox@btopenworld.com> wrote in message
news:epgjh152cmt7qgvm0hligeg68unaa3sft4@4ax.com...
> I'm seting up my first XP machine. I have 2 users, me as
> administrator and my wife as a basic user. Every time my wife logs
> off and I log on Zone Alarm crashes and has to be rebooted, but it
> diesn't happen when I log off and my wife then logs on. I've tried
> searching for advice with no luck, can anyone help please?
>
> Brian

Reply to Anonymous

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