G

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Archived from groups: microsoft.public.windowsxp.newusers (More info?)

i have windows xp home with sp2, my computer is a Dell 5000 with pentium 4. i
have 3 administrator accounts. my problem is logging off. i cannot log off
from any of the accounts, i can switch off or switch user but not log off. if
i try to log off it goes as far as a black screen and then nothing, i can't
use the task manager. the only way i can then do anything is to unplug the pc
from the mains and start again. any advice would be appreciated.
--
seanpaul99
 
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Hi,

Can't use task manager? What happens when you try to?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
news:50D4705A-7156-48E0-9307-98F1FDFEFA31@microsoft.com...
>i have windows xp home with sp2, my computer is a Dell 5000 with pentium 4.
>i
> have 3 administrator accounts. my problem is logging off. i cannot log off
> from any of the accounts, i can switch off or switch user but not log off.
> if
> i try to log off it goes as far as a black screen and then nothing, i
> can't
> use the task manager. the only way i can then do anything is to unplug the
> pc
> from the mains and start again. any advice would be appreciated.
> --
> seanpaul99
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

i just get the blank screen.
--
seanpaul99


"Rick "Nutcase" Rogers" wrote:

> Hi,
>
> Can't use task manager? What happens when you try to?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
> news:50D4705A-7156-48E0-9307-98F1FDFEFA31@microsoft.com...
> >i have windows xp home with sp2, my computer is a Dell 5000 with pentium 4.
> >i
> > have 3 administrator accounts. my problem is logging off. i cannot log off
> > from any of the accounts, i can switch off or switch user but not log off.
> > if
> > i try to log off it goes as far as a black screen and then nothing, i
> > can't
> > use the task manager. the only way i can then do anything is to unplug the
> > pc
> > from the mains and start again. any advice would be appreciated.
> > --
> > seanpaul99
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

if you have zone alarm, there have been reports of this problem and the gist
of it is, 'They are working on it'.
or you can try this,

http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en


"seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
news:11159924-C133-4B5A-86E0-5D47FB53C993@microsoft.com...
>i just get the blank screen.
> --
> seanpaul99
>
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Can't use task manager? What happens when you try to?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
>> news:50D4705A-7156-48E0-9307-98F1FDFEFA31@microsoft.com...
>> >i have windows xp home with sp2, my computer is a Dell 5000 with pentium
>> >4.
>> >i
>> > have 3 administrator accounts. my problem is logging off. i cannot log
>> > off
>> > from any of the accounts, i can switch off or switch user but not log
>> > off.
>> > if
>> > i try to log off it goes as far as a black screen and then nothing, i
>> > can't
>> > use the task manager. the only way i can then do anything is to unplug
>> > the
>> > pc
>> > from the mains and start again. any advice would be appreciated.
>> > --
>> > seanpaul99
>>
>>
>>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

hi ivee. yes i have zone alarm installed, thanks for the link, i tried it but
without success. many thanks
--
seanpaul99


"lvee" wrote:

> if you have zone alarm, there have been reports of this problem and the gist
> of it is, 'They are working on it'.
> or you can try this,
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en
>
>
> "seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
> news:11159924-C133-4B5A-86E0-5D47FB53C993@microsoft.com...
> >i just get the blank screen.
> > --
> > seanpaul99
> >
> >
> > "Rick "Nutcase" Rogers" wrote:
> >
> >> Hi,
> >>
> >> Can't use task manager? What happens when you try to?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Associate Expert - WindowsXP Expert Zone
> >> www.microsoft.com/windowsxp/expertzone
> >> Windows help - www.rickrogers.org
> >>
> >> "seanpaul99" <seanpaul99@discussions.microsoft.com> wrote in message
> >> news:50D4705A-7156-48E0-9307-98F1FDFEFA31@microsoft.com...
> >> >i have windows xp home with sp2, my computer is a Dell 5000 with pentium
> >> >4.
> >> >i
> >> > have 3 administrator accounts. my problem is logging off. i cannot log
> >> > off
> >> > from any of the accounts, i can switch off or switch user but not log
> >> > off.
> >> > if
> >> > i try to log off it goes as far as a black screen and then nothing, i
> >> > can't
> >> > use the task manager. the only way i can then do anything is to unplug
> >> > the
> >> > pc
> >> > from the mains and start again. any advice would be appreciated.
> >> > --
> >> > seanpaul99
> >>
> >>
> >>
>
>
>
 

WindDancer

Distinguished
Sep 5, 2005
21
0
18,510
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

hi,i am new to computers and XP,can you log off or change users without
having to lose internet connection.im sure it would stay connected when
changing users when i first got the computer?any tips,plz
--
jo68


"seanpaul99" wrote:

> i have windows xp home with sp2, my computer is a Dell 5000 with pentium 4. i
> have 3 administrator accounts. my problem is logging off. i cannot log off
> from any of the accounts, i can switch off or switch user but not log off. if
> i try to log off it goes as far as a black screen and then nothing, i can't
> use the task manager. the only way i can then do anything is to unplug the pc
> from the mains and start again. any advice would be appreciated.
> --
> seanpaul99
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

not sure but i think you may get a better response if you post this as a new
question, you have posted it as a response.
good luck
--
seanpaul99


"winddancer" wrote:

> hi,i am new to computers and XP,can you log off or change users without
> having to lose internet connection.im sure it would stay connected when
> changing users when i first got the computer?any tips,plz
> --
> jo68
>
>
> "seanpaul99" wrote:
>
> > i have windows xp home with sp2, my computer is a Dell 5000 with pentium 4. i
> > have 3 administrator accounts. my problem is logging off. i cannot log off
> > from any of the accounts, i can switch off or switch user but not log off. if
> > i try to log off it goes as far as a black screen and then nothing, i can't
> > use the task manager. the only way i can then do anything is to unplug the pc
> > from the mains and start again. any advice would be appreciated.
> > --
> > seanpaul99