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HP Pavillon ze4610us notebook

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Anonymous
a b α HP
October 21, 2004 2:14:00 AM

Archived from groups: comp.sys.hp.hardware (More info?)

System: hp pavillon ze4610us
o/s: win xp pro
hd: 40 gig samsung
198 meg ram
cd writer/dvd resfrt

Situation:

I bought this product in May 2004. Comes with XP Home.. Had an XP
Pro disk from a previous system. Problems started surfacing about a
month later.

* The batteries, if I'm lucky, last anywhere from 1 hour to 1.5 hours.
* The screen, which is a 15", is nice and spacious but only goes up to
10xx x 7xx resolution. This was not made known to me and I didn't
really think about it, but since I do a lot of biz apps, I needed more
space and higher resolution would've allowed me to see more content
instead of continually switching between programs. It got to be
annoying after a while.
* there are too many lights.. I think that is what takes away from
battery life. I don't need that many lights.
* I could never use the cd writer. I always got errors when I tried
to write from the hard drive (a samsung 40 gig). I used different
programs to no avail.
so, I could never back up any info. (the drive, unbeknownst to me
was FAILING)
So, this leads me to a couple of days ago.
# I tried again to write files to cd via nero (could not use the
windows interface for some reason). Kept getting fixation errors on
specific files. REmoved files in question.. other ones got the same
error. Nice way to waste cdr disks, eh? I've got a few extra
coasters. I could NEVER write any files from HD to the CD.
# Defraged HD
# tried to write files via nero again.. Same file- same error.
# Installed hp supplied version of ez cd creator 6.0. Computer
recycles. now have 00x000000ED Stop error and if I tried to repair
windows from cd, I got the fastfat.sys file corrupted error. I got
the same stop errors when trying to recover from a previous point and
when trying to go into safe mode.
not knowing what to do, and never seeing this error before (there's
very little on the web about it.)
# Brought it to a recovery center at a local store.. They tried to
recover it using MADREG MOVE (Linux) and Mapis. Even trying to write
a small file to a cd or another computer hard drive or through a
network resulted in errors. They could not write the data noway
nohow. The drive, failing refused to spin more than a few minutes,
and all they were getting were disk errors resulting in coasters. I
had the same problem here when the system was still barely alive,
creating a few of those coasters myself.
# So, now I've got the POS back, with a failing hard drive, a case
number with hp to *try* and get a complete refund via the warranty,
and I wonder: are there any other tries or attempts that I can do to
recover some of this data short of what the recovery place did? Did
they leave any stone unturned?
There are some specific files that I really need. Thankfully, I had
a data disk created back when I switched systems but the data is SIX
MONTHS OLD.

Help??
Appreciate it.

Dobs
Anonymous
a b α HP
October 21, 2004 2:33:53 PM

Archived from groups: comp.sys.hp.hardware (More info?)

"Dobsons" <GGG@steric.net> wrote in message
news:555efd90.0410202114.4c76303c@posting.google.com...
> System: hp pavillon ze4610us
> o/s: win xp pro
> hd: 40 gig samsung
> 198 meg ram
> cd writer/dvd resfrt
>
> Situation:
>
> I bought this product in May 2004. Comes with XP Home.. Had an XP
> Pro disk from a previous system. Problems started surfacing about
> a
> month later.
>
> * The batteries, if I'm lucky, last anywhere from 1 hour to 1.5
> hours.
> * The screen, which is a 15", is nice and spacious but only goes up
> to
> 10xx x 7xx resolution. This was not made known to me and I didn't
> really think about it, but since I do a lot of biz apps, I needed
> more
> space and higher resolution would've allowed me to see more content
> instead of continually switching between programs. It got to be
> annoying after a while.
> * there are too many lights.. I think that is what takes away from
> battery life. I don't need that many lights.
> * I could never use the cd writer. I always got errors when I
> tried
> to write from the hard drive (a samsung 40 gig). I used different
> programs to no avail.
> so, I could never back up any info. (the drive, unbeknownst to me
> was FAILING)
> So, this leads me to a couple of days ago.
> # I tried again to write files to cd via nero (could not use the
> windows interface for some reason). Kept getting fixation errors
> on
> specific files. REmoved files in question.. other ones got the same
> error. Nice way to waste cdr disks, eh? I've got a few extra
> coasters. I could NEVER write any files from HD to the CD.
> # Defraged HD
> # tried to write files via nero again.. Same file- same error.
> # Installed hp supplied version of ez cd creator 6.0. Computer
> recycles. now have 00x000000ED Stop error and if I tried to repair
> windows from cd, I got the fastfat.sys file corrupted error. I got
> the same stop errors when trying to recover from a previous point
> and
> when trying to go into safe mode.
> not knowing what to do, and never seeing this error before (there's
> very little on the web about it.)
> # Brought it to a recovery center at a local store.. They tried to
> recover it using MADREG MOVE (Linux) and Mapis. Even trying to
> write
> a small file to a cd or another computer hard drive or through a
> network resulted in errors. They could not write the data noway
> nohow. The drive, failing refused to spin more than a few minutes,
> and all they were getting were disk errors resulting in coasters. I
> had the same problem here when the system was still barely alive,
> creating a few of those coasters myself.
> # So, now I've got the POS back, with a failing hard drive, a case
> number with hp to *try* and get a complete refund via the warranty,
> and I wonder: are there any other tries or attempts that I can do
> to
> recover some of this data short of what the recovery place did?
> Did
> they leave any stone unturned?
> There are some specific files that I really need. Thankfully, I
> had
> a data disk created back when I switched systems but the data is SIX
> MONTHS OLD.
>
> Help??
> Appreciate it.
>
> Dobs


Don't have that system ZE4420US (Maybe similar) First off good luck
with HP No Service-Service.

Had the same hard drive problem, I went to
http://www.drivesolutions.com and I spent the $250 for the highest
amount of hard drive I could buy. Believe me the price here is way
better than trying to get HP to replace it.

Now the problem with the burring is or could be a result of the drive,
a bad cd writer or a conflict with the Nero Burning ROM and Roxio 6,
however at the Roxio site there is a patch for Windows XP error
problems. However HP will never tell you that. I went out and spent
the $100 for the Roxio Suite which came with Roxio 7, this is very
stable and seems to work far better. Just a thought.

Now to answer the question, you could buy or borrow a 256 MB thumb
drive and use that to back up files. I have purchased 1 GB thumbs and
256 MB thumbs for around $100 and $50 and sometimes you can get them
on sale with rebates. A wise investment.

You could also use CDR-RW disks this way you won't have coasters.
And you may even have a bad battery, there is a program that HP places
on the system to refresh the battery via discharging and charging and
it seems to work very nicely. I keep my lap top plugged in all the
time so I very rarely have to use it just on battery power but that is
just a thought.

Good luck

Elector
Anonymous
a b α HP
October 25, 2004 3:04:39 PM

Archived from groups: comp.sys.hp.hardware (More info?)

Hey, Elector,

First of all, thanks for the tips. I did go out and buy a flash
drive and might get another so I can do data transfers without a
hitch. Of course, it isn't going to save me with my current issue.

I took it to two different data recovery services (not the ones that
charge 1500-2000 for an actual rebuild. The data on there isn't worth
that much effort.

The second guy (SG) was able to eliminate the 00x000000ED
unmountable_boot problem, but encountered another one soon after.
along with a clicking drive that would not spin. That's never good.
The drive completely failed, and it is a TOSHIBA md4025gas /hdd2190.
If it comes with your fresh, new HP unit, replace it. It's gonna
fail. "Mine" only lasted 5 months, and it was having problems, even
before that. Never could get the data to write to the two other CD
writers I have. (so, the CD writers were not the problem)

So, HP's answer is to send me another drive. I told them I do not
want another toshiba POS drive. I'm getting an IBM. (I'll send the
toshiba back). Their response about the fact that a piece of their
bundled software with this unit (ze4610us) was the last action before
complete failure, was that it wasn't their problem. (I had been trying
to back up the data for a few months!(none of the other options had
worked-- windows write, nero write, so thought I'd try dopey old EZ cd
creator 6) WRONG!

Anyway, when I get the sealed drive, it's going on ebay. I hope it's
an ibm travelstar. Instead of continuing to deal with an inferior
product, I am going to sell it off for parts. I can get more for the
parts than a complete unit.


"Elector" <elector@my-deja.com> wrote in message news:<lgMdd.17870$l07.11009@twister.nyroc.rr.com>...
> "Dobsons" <GGG@steric.net> wrote in message
> news:555efd90.0410202114.4c76303c@posting.google.com...
> > System: hp pavillon ze4610us
> > o/s: win xp pro
> > hd: 40 gig samsung
> > 198 meg ram
> > cd writer/dvd resfrt
> >
> > Situation:
> >
> > I bought this product in May 2004. Comes with XP Home.. Had an XP
> > Pro disk from a previous system. Problems started surfacing about
> > a
> > month later.
> >
> > * The batteries, if I'm lucky, last anywhere from 1 hour to 1.5
> > hours.
> > * The screen, which is a 15", is nice and spacious but only goes up
> > to
> > 10xx x 7xx resolution. This was not made known to me and I didn't
> > really think about it, but since I do a lot of biz apps, I needed
> > more
> > space and higher resolution would've allowed me to see more content
> > instead of continually switching between programs. It got to be
> > annoying after a while.
> > * there are too many lights.. I think that is what takes away from
> > battery life. I don't need that many lights.
> > * I could never use the cd writer. I always got errors when I
> > tried
> > to write from the hard drive (a samsung 40 gig). I used different
> > programs to no avail.
> > so, I could never back up any info. (the drive, unbeknownst to me
> > was FAILING)
> > So, this leads me to a couple of days ago.
> > # I tried again to write files to cd via nero (could not use the
> > windows interface for some reason). Kept getting fixation errors
> > on
> > specific files. REmoved files in question.. other ones got the same
> > error. Nice way to waste cdr disks, eh? I've got a few extra
> > coasters. I could NEVER write any files from HD to the CD.
> > # Defraged HD
> > # tried to write files via nero again.. Same file- same error.
> > # Installed hp supplied version of ez cd creator 6.0. Computer
> > recycles. now have 00x000000ED Stop error and if I tried to repair
> > windows from cd, I got the fastfat.sys file corrupted error. I got
> > the same stop errors when trying to recover from a previous point
> > and
> > when trying to go into safe mode.
> > not knowing what to do, and never seeing this error before (there's
> > very little on the web about it.)
> > # Brought it to a recovery center at a local store.. They tried to
> > recover it using MADREG MOVE (Linux) and Mapis. Even trying to
> > write
> > a small file to a cd or another computer hard drive or through a
> > network resulted in errors. They could not write the data noway
> > nohow. The drive, failing refused to spin more than a few minutes,
> > and all they were getting were disk errors resulting in coasters. I
> > had the same problem here when the system was still barely alive,
> > creating a few of those coasters myself.
> > # So, now I've got the POS back, with a failing hard drive, a case
> > number with hp to *try* and get a complete refund via the warranty,
> > and I wonder: are there any other tries or attempts that I can do
> > to
> > recover some of this data short of what the recovery place did?
> > Did
> > they leave any stone unturned?
> > There are some specific files that I really need. Thankfully, I
> > had
> > a data disk created back when I switched systems but the data is SIX
> > MONTHS OLD.
> >
> > Help??
> > Appreciate it.
> >
> > Dobs
>
>
> Don't have that system ZE4420US (Maybe similar) First off good luck
> with HP No Service-Service.
>
> Had the same hard drive problem, I went to
> http://www.drivesolutions.com and I spent the $250 for the highest
> amount of hard drive I could buy. Believe me the price here is way
> better than trying to get HP to replace it.
>
> Now the problem with the burring is or could be a result of the drive,
> a bad cd writer or a conflict with the Nero Burning ROM and Roxio 6,
> however at the Roxio site there is a patch for Windows XP error
> problems. However HP will never tell you that. I went out and spent
> the $100 for the Roxio Suite which came with Roxio 7, this is very
> stable and seems to work far better. Just a thought.
>
> Now to answer the question, you could buy or borrow a 256 MB thumb
> drive and use that to back up files. I have purchased 1 GB thumbs and
> 256 MB thumbs for around $100 and $50 and sometimes you can get them
> on sale with rebates. A wise investment.
>
> You could also use CDR-RW disks this way you won't have coasters.
> And you may even have a bad battery, there is a program that HP places
> on the system to refresh the battery via discharging and charging and
> it seems to work very nicely. I keep my lap top plugged in all the
> time so I very rarely have to use it just on battery power but that is
> just a thought.
>
> Good luck
>
> Elector
!