Problem with Motorola Wireless Print Server WPS870G

Archived from groups: alt.internet.wireless (More info?)

Hello,

Has anyone been able to successfully setup a Motorola WPS870G wireless
print server with WPA-PSK encryption turned on?

I recently purchased this unit because of its implicit support of
WPA-PSK security. I first setup the device with all security features
off and it worked very well with my HP 1300 printer. As soon as I try
to enable WPA-PSK, the unit can no longer connect to my access point.

I initially though I had made a configuration error and started again.
Same results. I looked through the manual and the on-line help file
and found one small detail in that Motorola does not guarantee that
WPA-PSK will work will non-Motorola devices. I had a Netgear router
that I was wanting to upgrade, so I went out and bought a Motorola
WR850G Wireless router.

I made sure I had the latest firmware loaded on the Wireless Router,
and tried the whole process again, with the exact same
results...failure.

I emailed Motorola via their website and never received a response. I
called their help line and the tech was polite but came out and said
that they are not trained on anything beyond showing me where the
settings were located.

The tech said that he would escalate the issue, but I am not holding
my breath. I just wanted to see if anyone else had gotten this device
to work with WPA-PSK enabled.

Thanks in advance.

Archived from groups: alt.internet.wireless (More info?)

In article <msandrews.1dtobm@no-mx.forums.yourdomain.com.au>,
msandrews.1dtobm@no-mx.forums.yourdomain.com.au says...
>
> I've had exactly the same experience you describe, both with the product
> and with Motorola technical support. It won't work in WPA-PSK security
> mode with either my Motorola WR850G or my D-Link DI-624 wireless
> routers. I'm convinced that there's a flaw in the firmware or
> elsewhere in the product.
>
> BTW, the print server does work with WEP security.
>
>
> --
> msandrews
> brought to you by http://www.wifi-forum.com/
>
>

Have you upgraded the WR850G's firmware to V5.13? Perhaps this will
address the WPA-PSK security mode's problem. Just a thought . . .

Most 850G's were shipped with V4.03 firmware.

Don

Archived from groups: alt.internet.wireless (More info?)

I, too, upgraded to firmware v5.13, but to no avail. I ended up
returning the print server to RadioShack. It's too bad, because the
WPS870G worked very well in most other respects. I'll probably buy it
again at a later date when it's evident that Motorola has fixed the
WPA-PSK problem.


--
msandrews
brought to you by http://www.wifi-forum.com/