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Apple Changes Tune, Will Accept Cash for iPad

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May 21, 2010 12:12:47 PM

Wow a lucky woman! She deserved that free Ipad after going through all that!
I would have been so bummed out if i saved for that long, just to be told "Sorry we don't accept cash"
May 21, 2010 12:12:55 PM

Just like apple. Bribe your enemies till they go away...
May 21, 2010 12:22:15 PM

Apple made a mess, but they cleaned up after themselves very properly on this one. Whale on them for the initial no-cash BS all you like, but this move will have them smelling like a rose and will probably get turned into a case study on customer service. This was damage control done right: "we f'ed up, now let's fix it."
No, I'm not an Apple fan and would not buy a proprietary iPad, iPud, or anything else from them myself; this is kudos from a management perspective.
Anonymous
May 21, 2010 12:22:26 PM

< looks at money > "This note is legal tender for all debts, public and private."

I guess the Federal Reserve didn't get the memo from Apple.
May 21, 2010 12:23:37 PM

And this is supposed to make us all feel "warm and fuzzy" about this wipe-out the bad press gambit.

What a lovely company! (NOT!)
May 21, 2010 12:26:27 PM

Damage limitation by Apple. A bit of common sense by their staff would have avoided the damage in the first place.
May 21, 2010 12:26:44 PM

I
Anonymous
May 21, 2010 12:28:35 PM

Call it what you will, but at least someone in the upper management of Apple has a brain.
May 21, 2010 12:36:57 PM

Well, I'm glad she got a free iPad from this whole stink.
I feel sorry for her, because you know it must have been very dissapointing. Saving and scraping each week, and then when she could finally go and buy one, she got shot down hard.

Apple is a PR machine, as such it made the best move. It makes me wonder if they ever did anything for the little girl they sent a C&D order to over fanmail saying it would be cool if her iPod showed lyrics.
Anonymous
May 21, 2010 12:38:05 PM

That's great news for Diane. I guess it is supposedly a nice gesture from apple but somehow when I was reading I wanted to punch this apple sr VP in the face, just has a sleazy feel and I dont know why..
May 21, 2010 12:39:55 PM

Is it even legal to not accept cash?
May 21, 2010 12:47:31 PM

Right who would have expected the iThugs to have changed their iTune only after some media heat. As for the woman they should have given her much more than a cheap iPad.
Anonymous
May 21, 2010 12:50:14 PM

Treasury agents should be down there serving a no knock warrant on those people. Take down to the station for 48 hours while trying to come up with the charges. That'll teach them who's boss...

Actually all stores have to take paper money, they cannot say we will not accept cash because on the each dollar bill there is the phrase..

This note is legal tender for all debts, public and private.

May 21, 2010 1:17:31 PM

The stores in the US have to accept cash, however, they are allowed to refuse a sale.
May 21, 2010 1:20:20 PM

Maybe in the days before credit and bank-bank or electronic transactions you had to accept cash, since it was the only version of money truly available?

I don't really know, but I'm thinking you have to accept "US Dollars" as legal tender, but you can determine the waythat you receive it?

That would explain why, according to the original article:
Quote:
Despite cash being "legal tender," the U.S. Treasury Department says that there is nothing in the law that requires businesses to accept cash as payment.


That said, it's also possible that the people U.S. Treasury Department doesn't know it's own laws. Politicians and people in public services are often the least well versed on their own jobs.

All in all, good for Apple for making good.
I hate their company, like some of their products (a lot), but credit where credit is due, they made good this time. They are not complete cretins anymore.
May 21, 2010 1:28:44 PM

What would be incredibly awesome is if Diane was not actually disabled and had been working on buying dozens to sell overseas for an enormous profit.
May 21, 2010 1:29:52 PM

BTW, a quick Google search yields this directly from the Treasury Department in regards to the question does a business have to accept cash?:

The pertinent portion of law that applies to your question is the Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled "Legal tender," which states: "United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues."

This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. For example, a bus line may prohibit payment of fares in pennies or dollar bills. In addition, movie theaters, convenience stores and gas stations may refuse to accept large denomination currency (usually notes above $20) as a matter of policy.
May 21, 2010 1:38:04 PM

while I cannot stand Apple, I have to give them credit for stepping up and doing the right thing here. It is so rare to see companies like Apple, whether they be tech or otherwise, actually just plain do what's right.
Anonymous
May 21, 2010 1:54:15 PM

Yeah I heard that she reported it to the local news station. I wonder if the staff was fired lol!
May 21, 2010 1:57:16 PM

Maybe we are looking at this the wrong way
Maybe its not "Apple" the company who are the cause of all the retail stink stories
Maybe it is just separate cases of some pinheaded mindless nimrod who just happens to work at an Apple store exerting the tiny iota of personal power over someone and wrapping it up in made-up "rules"
Maybe Apple fosters that kind of attitude in the people it employs
MAybe Apple only employs people that moronic to begin with

May 21, 2010 2:05:32 PM

As much as I am antiApple, I am glad to see they took care of this disabled woman. She did something we could all take a lesson from. She is obviously living with in her means. Thanks Apple for once
May 21, 2010 2:06:58 PM

The arrogance is catching up.. I love it..
May 21, 2010 3:01:01 PM

I'm happy for that woman. Still, this was simply a move to save face and push out bad PR. Without PR, Apple is nothing.
May 21, 2010 3:25:39 PM

her cash is STILL no good for apple :p 
May 21, 2010 3:27:08 PM

Quote:
We heard about this, you know... we all would love people like Diane [Campbell] to get an iPad


When you say "people like" do you mean disabled people or people who talk to the press? Patronizing A-hole (though the end result for Dian is a good one.Good for her for sticking up for herself).
May 21, 2010 3:30:55 PM

joytech22Wow a lucky woman! She deserved that free Ipad after going through all that!I would have been so bummed out if i saved for that long, just to be told "Sorry we don't accept cash"

you would have been an idiot to buy an ipad if you had to save that long....she probably could have spent the money in a better place....
May 21, 2010 3:38:22 PM

Let's face it - Apple didn't do it out of kindness, they saw an opportunity to get several thousands of dollars worth of free advertising and publicity by giving away a single I-pad. It is a smart business decision for them and turns a PR nightmare into a win for them (If as they say the policy was to stop purchasing and reselling in other countries at launch then they were probably going to change the policy in the near future anyway now that the supply has stabilized so what better time to make the change than when you can get a lot of buzz about it !)
May 21, 2010 3:41:36 PM

As has been stated 2000x already, yet people still keep bringing it up...

You don't have to accept cash for goods and services, only for debts. If you OWE someone money and they refuse legal tender, then the debt is canceled. If you want to BUY something from someone they could demand payment in chickens only and there's nothing you could do about it. However, YMMV as some states it's illegal to refuse legal tender for anything.
May 21, 2010 3:42:47 PM

Ive done in-home work for handicap people for next-to-nothing, because they were always taken adavantage of because or their limit to credit,tech knowledge, and honest help. Their is a hunger out there from all types of people looking for new gadgets....We know that as soon as Apple gets that cedit card they will blast the consumer in itunes + and sucker the "weak of knowledge" into paying their ass for the simple things...like music and toilet paper
May 21, 2010 4:03:10 PM

I would think Apple was happy to pay her off. What Apple did was discrimination. For the largest majority those who don't have credit or debit cards are lower income. Making any purchase require credit is targeting lower income. Apple only want Ipad in the hands of those with credit cards because they are more out to buy from itunes store. Discrimination against a group of people is illegal, unethical, and down right bad business. Think government needs a law against requiring these cards for any purchase.
May 21, 2010 4:06:47 PM

They should deck her house not only with the iPad but an iMac, iPhone with 2 years service and sticker for her car.
May 21, 2010 4:19:41 PM

I still understand that they made a generic company wide policy for transactions for these products.

But what I still have difficulty with is the employee who blindly followed this edict without thinking it through. Just a one time exception could have saved them from this PR night mare that they have now turned on its ear plus they would not have had to give her one for free.

Plus the lady is disabled as I said in the previous thread who looks at a handicapped person with cash in hand and refuses service? What kind of unscrupulous prick does that? Or if not unscrupulous than what kind of robotic automaton would not at least ask a manager to waive the policy on a one time basis assuming that is what happened?

And if that did happen and the manager said 'no' than the above question still applies.

What were these idiots thinking?

Unbelievable.
May 21, 2010 4:22:45 PM

uh_noyou would have been an idiot to buy an ipad if you had to save that long....she probably could have spent the money in a better place....

Exactly how long had she been saving for? From the time of denial of existance to going on sale was only a couple of months, if she had been saving for longer than 3 months then the original object of purchase wasn't an iPad for sure.

Still, to discriminate against an disabled person, not accept legal tender, then do a condescending u-turn was still bad press all the way.

I hope Diane keeps us up-to-date with some sort of blog to let us know how she sold the free iPad so she could buy a better nVidia tablet and with the spare cash upgrade her PC as well.
May 21, 2010 4:25:33 PM

ZaixionitoJust like apple. Bribe your enemies till they go away...
I don't even understand where this type of hatred comes from!? Are you serious? The company, whether you like them or not, has made their mark in the industry. You sit here, bash them when they don't let her pay with cash (I am completely assuming you would). THEN, when they explicitly say why they did it in the first place, change the policy and hook the girl up with a free iPad, you still have some negative bullsh!t to say. Seriously, GROW UP. Your jealousy towards Apple is sickening. I only own an Ipod Touch and I love PC's... I would love to own a Mac. I would own BOTH. I have my stinks with both sides but CMON man. Are you for real?
May 21, 2010 4:52:39 PM

Besides the issue with the cash this woman clearly believes the iPad may be an investment worth her savings and I think she is right. People who were intimidated by computers may find themselves attracted and taking advantage of some computer device like the iPad. And again they don't need the fastest, more capable hardware but something they could really use.
May 21, 2010 5:16:24 PM

Who doesn't have a bank account with a check card attached to it???? Next she'll complain that her iPad doesn't connect to her 28.8k modem... It is not discriminatory to not accept cash Elbert... Discrimination is the purposeful unfair treatment of a person or group on the basis of prejudice. There was no prejudice here, just someone too lazy to have a checking account.
May 21, 2010 5:29:18 PM

jednx01Is it even legal to not accept cash?


Not sure... but I know it is legal to not accept penny in NY sate toll booth.
May 21, 2010 5:32:22 PM

That would make no sense to not except cash.. Money is money..
May 21, 2010 6:07:48 PM

jossrikThe stores in the US have to accept cash, however, they are allowed to refuse a sale.


You are not the only person erroneously assuming that all US businesses must accept US currency. They do not.

"The Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled "Legal tender," which states: "United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues."

This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. For example, a bus line may prohibit payment of fares in pennies or dollar bills. In addition, movie theaters, convenience stores and gas stations may refuse to accept large denomination currency (usually notes above $20) as a matter of policy."

May 21, 2010 7:17:50 PM

Fasthotrod< looks at money > "This note is legal tender for all debts, public and private."I guess the Federal Reserve didn't get the memo from Apple.

Uh, that's what I thought. I'm surprised the California Department of Weights and Measures didn't get on Apple's case for refusing $600 of federal cash.
May 21, 2010 7:55:29 PM

F* Mac, free advertising.
May 21, 2010 8:04:03 PM

My guess is the real story is that sombody's attorney told those arrogant bastards that it was illegal to refuse legal tender.
May 21, 2010 8:10:06 PM

Yoder54You are not the only person erroneously assuming that all US businesses must accept US currency. They do not. "The Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled "Legal tender," which states: "United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues."This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. For example, a bus line may prohibit payment of fares in pennies or dollar bills. In addition, movie theaters, convenience stores and gas stations may refuse to accept large denomination currency (usually notes above $20) as a matter of policy."

Local by-laws with ridiculous conditions are just part of American law. If a big important law wants to get passed and an opposing polition wants to block it but doesn't have enough support they simply add an amendment such as "Bees are not allowed to buzz in the month of March", hoping the supporters of the original important law will not vote for it to prevent the stupid add-on from passing with in. Unfortunately the politicians don't fall for this tactic and pass the original law, there-by forcing the idiotic made-up law through with it.

This whole thing about not accepting pennies is one of those stupid laws and Apple is doing exactly the same thing. If they didn't want to accept cash they should simply have stood behind the right to not sell, rather than pushing the "we don't have to accept cash" thing.

What needs to happen in the US is for a small but dedicated commitee of people to go through the statute book in every state and look at all those moronic, pinheaded laws passed by arrogant nimrods and have them surgically removed from the legal system and thereby enforce a bit more common sense in world.

No word of a lie, the following laws still actually exist in san Francisco:-
Prohibits elephants from strolling down Market Street unless they are on a leash.
It is illegal to wipe one’s car with used underwear.
Persons classified as “ugly” may not walk down any street.
It is illegal to pile horse manure more than six feet high on a street corner.
Giving or receiving oral sex is prohibited.

So are we really supposed to observe that the "law" says cash does not have to accepted as payment makes it OK? Or that it is just another stupid addition to the list... you choose.
May 21, 2010 8:40:42 PM

I hope she sells it for double what ts worth over seas, and buys a PC.
May 21, 2010 8:47:48 PM

i would not want an ipad or any kind of ipad device and would sell it if someonegave it to me.
i support physical media.i have thousands of cd's and films and i own over 1200 books.
May 21, 2010 9:23:26 PM

stewysb119Who doesn't have a bank account with a check card attached to it???? Next she'll complain that her iPad doesn't connect to her 28.8k modem... It is not discriminatory to not accept cash Elbert... Discrimination is the purposeful unfair treatment of a person or group on the basis of prejudice. There was no prejudice here, just someone too lazy to have a checking account.


What are those pieces of paper needed to open a checking account? O right money. Most banks require a minimum balance and many require months before issuing a card. So to answer your question not everyone has these cards or can get one.

OIC so a company can preconceive the belief a person without a credit or debit card would not buy a ipad. Guess a preconceived belief about a group cant be prejudice. Apple can be in the opinion no one without a credit or debit card needs an Ipad. Guess opinion about a group isn't prejudice. Apple made the judgment to not sale the Ipad to anyone without a credit or debit card when in fact this lady without either wanted one.
Quote:
Prejudice is preconceived belief, opinion, or judgment made without ascertaining the facts of a case. The word prejudice is most commonly used to refer to a preconceived judgment toward a people or a person because of race, social class, gender, ethnicity, age, disability,political beliefs, religion, sexual orientation or other personal characteristics.

Does the definition not say social class ie lower income. Other personal characteristics being a small group of Americans without these cards.
Anonymous
May 21, 2010 9:56:30 PM

Strangely, I brought my iPad the first day with cash...was never an issue
May 22, 2010 4:13:53 AM

jtt283Apple made a mess, but they cleaned up after themselves very properly on this one. Whale on them for the initial no-cash BS all you like, but this move will have them smelling like a rose and will probably get turned into a case study on customer service. This was damage control done right: "we f'ed up, now let's fix it."No, I'm not an Apple fan and would not buy a proprietary iPad, iPud, or anything else from them myself; this is kudos from a management perspective.


If only Verizon did the same for that customer owing $18,000.
May 22, 2010 7:52:12 AM

1. Go to the media
2. ???
3. Profit!
!