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I hope someone can help me

Last response: in Windows XP
October 24, 2004 9:18:23 PM

Hi all I'm new to this site and I hope someone can help me. I have a new computer that likes to reboot. The computer is a p4/2.99 gigherts with 256 mg's of ram and windows xp home. When I download a large file the computer will completely reboot with no warning and sometimes I get a windows is recovering from a serious error message and it says a minidump has happened. The place that built this for me tried to fix the problem by swapping out the ram and then reinstalling windows but the problem was still there. They then built me a new computer and only used the dvd burner from the original computer but the problem is still there. This thing will sometimes go for 20 hours and sometimes 1 hour before it will reboot. The place that built it said it was not the computer that was responsible for this. I am on Sympatico high speed and they said they have never heard of this and it was not on their end. I have borrowed another modem(speed stream) and the thing still did the same thing on this one too. I have scanned for viruses useing different antiviruses and nothing. I searched for spyware using spybot and nothing. I have checked for adware using ad-aware 6.0 and nothing either. If anyone can help me out I'd really appreciate it. Thanks.

More about : hope

October 25, 2004 2:17:56 AM

Is your computer on the same circuit as a large appliance such as a refrigerator, microwave, heater, etc? Those devices can cause large power spikes when turned on that can cause the system to reboot. Try a different circuit or buy a UPS.
Are you sure that is a 2.99ghz p4? I have never heard of a stock p4 runnin at 2.99ghz. Download/run a program called <A HREF="" target="_new">CPU-Z</A>, it will tell you exactly what is in your system and what your system is running at. We might be able to see a prob if you post that info here.

<A HREF="" target="_new">My precious...</A>
October 26, 2004 2:06:44 AM

ok folken, here's what you wanted me to post. I hope it helpsCPU-Z Report


CPU-Z version 1.24.

Number of CPUs 2 (1 Physical)

CPU Name Intel Pentium 4
Name Intel Pentium 4
Code Name Prescott
Specification Intel(R) Pentium(R) 4 CPU 3.00GHz
Family / Model / Stepping F 3 3
Extended Family / Model 0 0
Package mPGA-478
Core Stepping C0
Technology 0.09 µ
Supported Instructions Sets MMX, SSE, SSE2, SSE3
CPU Clock Speed 2992.7 MHz
Clock multiplier x 15.0
Front Side Bus Frequency 199.5 MHz
Bus Speed 798.1 MHz
L1 Data Cache 16 KBytes, 8-way set associative, 64 Bytes line size
L1 Trace Cache 12 Kµops, 8-way set associative
L2 Cache 1024 KBytes, 8-way set associative, 64 Bytes line size
L2 Speed 2992.7 MHz (Full)
L2 Location On Chip
L2 Data Prefetch Logic yes
L2 Bus Width 256 bits

CPU Name Intel Pentium 4 (logical unit)

Mainboard and chipset
Motherboard manufacturer
Motherboard model SpringdalePE,
BIOS vendor Phoenix Technologies, LTD
BIOS revision 6.00 PG
BIOS release date 01/27/2004
Chipset Intel i865P/PE/G/i848P rev. A2
Southbridge Intel 82801EB (ICH5) rev. 2
Sensor chip Winbond W83627THF
FSB Select 800 MHz
Performance Mode disabled
Graphic Interface AGP
AGP Status enabled, rev. 3.0
AGP Data Transfert Rate 8x
AGP Max Rate 8x
AGP Side Band Addressing supported, enabled
AGP Aperture Size 128 MBytes

DRAM Size 256 MBytes
DRAM Frequency 199.5 MHz
CAS# Latency 2.5 clocks
RAS# to CAS# 3 clocks
RAS# Precharge 3 clocks
Cycle Time (TRAS) 8 clocks
# of memory modules 1
Module 0 DDR-SDRAM PC3200 - 256 MBytes

Windows version Microsoft Windows XP Workstation Service Pack 1 (Build 2600)
DirectX version 9.0b