I hope someone can help me

Hi all I'm new to this site and I hope someone can help me. I have a new computer that likes to reboot. The computer is a p4/2.99 gigherts with 256 mg's of ram and windows xp home. When I download a large file the computer will completely reboot with no warning and sometimes I get a windows is recovering from a serious error message and it says a minidump has happened. The place that built this for me tried to fix the problem by swapping out the ram and then reinstalling windows but the problem was still there. They then built me a new computer and only used the dvd burner from the original computer but the problem is still there. This thing will sometimes go for 20 hours and sometimes 1 hour before it will reboot. The place that built it said it was not the computer that was responsible for this. I am on Sympatico high speed and they said they have never heard of this and it was not on their end. I have borrowed another modem(speed stream) and the thing still did the same thing on this one too. I have scanned for viruses useing different antiviruses and nothing. I searched for spyware using spybot and nothing. I have checked for adware using ad-aware 6.0 and nothing either. If anyone can help me out I'd really appreciate it. Thanks.
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  1. Is your computer on the same circuit as a large appliance such as a refrigerator, microwave, heater, etc? Those devices can cause large power spikes when turned on that can cause the system to reboot. Try a different circuit or buy a UPS.
    Are you sure that is a 2.99ghz p4? I have never heard of a stock p4 runnin at 2.99ghz. Download/run a program called <A HREF="http://www.cpuid.com/cpuz.php#download" target="_new">CPU-Z</A>, it will tell you exactly what is in your system and what your system is running at. We might be able to see a prob if you post that info here.

    <A HREF="http://www.folken.net/myrig.htm" target="_new">My precious...</A>
  2. ok folken, here's what you wanted me to post. I hope it helpsCPU-Z Report

    --------------------------------------------------------------------------------

    CPU-Z version 1.24.


    CPU(s)
    Number of CPUs 2 (1 Physical)

    CPU#1 APIC ID = 0
    CPU Name Intel Pentium 4
    Name Intel Pentium 4
    Code Name Prescott
    Specification Intel(R) Pentium(R) 4 CPU 3.00GHz
    Family / Model / Stepping F 3 3
    Extended Family / Model 0 0
    Package mPGA-478
    Core Stepping C0
    Technology 0.09 µ
    Supported Instructions Sets MMX, SSE, SSE2, SSE3
    CPU Clock Speed 2992.7 MHz
    Clock multiplier x 15.0
    Front Side Bus Frequency 199.5 MHz
    Bus Speed 798.1 MHz
    L1 Data Cache 16 KBytes, 8-way set associative, 64 Bytes line size
    L1 Trace Cache 12 Kµops, 8-way set associative
    L2 Cache 1024 KBytes, 8-way set associative, 64 Bytes line size
    L2 Speed 2992.7 MHz (Full)
    L2 Location On Chip
    L2 Data Prefetch Logic yes
    L2 Bus Width 256 bits

    CPU#2 APIC ID = 1
    CPU Name Intel Pentium 4 (logical unit)


    Mainboard and chipset
    Motherboard manufacturer
    Motherboard model SpringdalePE,
    BIOS vendor Phoenix Technologies, LTD
    BIOS revision 6.00 PG
    BIOS release date 01/27/2004
    Chipset Intel i865P/PE/G/i848P rev. A2
    Southbridge Intel 82801EB (ICH5) rev. 2
    Sensor chip Winbond W83627THF
    FSB Select 800 MHz
    Performance Mode disabled
    Graphic Interface AGP
    AGP Status enabled, rev. 3.0
    AGP Data Transfert Rate 8x
    AGP Max Rate 8x
    AGP Side Band Addressing supported, enabled
    AGP Aperture Size 128 MBytes

    Memory
    DRAM Type DDR-SDRAM
    DRAM Size 256 MBytes
    DRAM Frequency 199.5 MHz
    FSB:DRAM 1:1
    CAS# Latency 2.5 clocks
    RAS# to CAS# 3 clocks
    RAS# Precharge 3 clocks
    Cycle Time (TRAS) 8 clocks
    # of memory modules 1
    Module 0 DDR-SDRAM PC3200 - 256 MBytes

    Software
    Windows version Microsoft Windows XP Workstation Service Pack 1 (Build 2600)
    DirectX version 9.0b
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