HP Deskjet 882c- color yellow gone...???

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Archived from groups: comp.sys.hp.hardware (More info?)

Went to print a picture today (I usually work in B/W draft for most of
routine printing) and discovered the yellow was gone. Installed a new HP
$$$#23 cartridge, figuring I was out of ink, and same problem.
I have 'cleaned' heads several times, cleaned pins with alcohol, tried all
the tricks I can think of..... HP tech service says hardware problem "buy a
new one"...
Any thoughts???
TIA

--
Tom M
(To reply, remove *deletenospam* from my address)

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

"Tom M" <TM@nospam.escapees.com.nospam> wrote in message
news:vZQqd.1000933$Gx4.355737@bgtnsc04-news.ops.worldnet.att.net...
> Went to print a picture today (I usually work in B/W draft for most of
> routine printing) and discovered the yellow was gone. Installed a new HP
> $$$#23 cartridge, figuring I was out of ink, and same problem.

Most likely you have an old "new" cartridge. Check the "Install by" date on
the package or check the warranty date (= install by date + six months) as
shown at the following:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bua02014.
If the cartridge is still in warranty contact HP or your dealer for a
replacement. If the cartridge is beyond its warranty replace it with a fresh
cartridge. When buying a new cartridge I would look for one with at least six
months remaining before the "install by" date.

If you must store cartridges for an extended time keep them upright as they
would hang on a dealer display and avoid temperature extremes.

Regards,
Bob Headrick, not speaking for my employer HP

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

Thanks Bob,
My #23 cartridge date is 20031026.

But since the cartridge that failed (or ran empty) ran out of yellow, why
would a new (albeit out of date) cartridge also give yellow trouble?
Doesn't that suggest something common, or just coincidence?

--
Tom M
(To reply, remove *deletenospam* from my address)
"Bob Headrick" <bobh@proaxis.com> wrote in message
news:10qnp03am74uj04@corp.supernews.com...
>
> "Tom M" <TM@nospam.escapees.com.nospam> wrote in message
> news:vZQqd.1000933$Gx4.355737@bgtnsc04-news.ops.worldnet.att.net...
> > Went to print a picture today (I usually work in B/W draft for most of
> > routine printing) and discovered the yellow was gone. Installed a new
HP
> > $$$#23 cartridge, figuring I was out of ink, and same problem.
>
> Most likely you have an old "new" cartridge. Check the "Install by" date
on
> the package or check the warranty date (= install by date + six months) as
> shown at the following:
>
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bua02014.
> If the cartridge is still in warranty contact HP or your dealer for a
> replacement. If the cartridge is beyond its warranty replace it with a
fresh
> cartridge. When buying a new cartridge I would look for one with at least
six
> months remaining before the "install by" date.
>
> If you must store cartridges for an extended time keep them upright as
they
> would hang on a dealer display and avoid temperature extremes.
>
> Regards,
> Bob Headrick, not speaking for my employer HP
>
>

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

"Tom M" <TM@nospam.escapees.com.nospam> wrote in message
news:IBRqd.1001129$Gx4.965922@bgtnsc04-news.ops.worldnet.att.net...
> Thanks Bob,
> My #23 cartridge date is 20031026.
>
> But since the cartridge that failed (or ran empty) ran out of yellow, why
> would a new (albeit out of date) cartridge also give yellow trouble?
> Doesn't that suggest something common, or just coincidence?

The cartridge is eighteen months beyond its recommended shelf life. Old
cartridges may have one or more colors missing, typically yellow is the first
due to the ink and cartridge properties. A fresh cartridge should cure your
problems.

Regards,
Bob Headrick, not speaking for my employer HP

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

OK, I appreciate the advice Bob. I'll go buy one today and see. It's worth
the gamble.
In the FWIW department, I looked up in my Quicken when I bought the 2 pack
of color #23 (this is the last of the 2 cartridges): at Sam's Club
10/2/2003. So they sold me an almost expired cartridge set of 2.
Well when I shop today, if necessary, I'll break open the package before
buying to check the date.
I'll let you know how I make out.

--
Tom M
(To reply, remove *deletenospam* from my address)
"Bob Headrick" <bobh@proaxis.com> wrote in message
news:10qnr5vm4u4h03b@corp.supernews.com...
>
> "Tom M" <TM@nospam.escapees.com.nospam> wrote in message
> news:IBRqd.1001129$Gx4.965922@bgtnsc04-news.ops.worldnet.att.net...
> > Thanks Bob,
> > My #23 cartridge date is 20031026.
> >
> > But since the cartridge that failed (or ran empty) ran out of yellow,
why
> > would a new (albeit out of date) cartridge also give yellow trouble?
> > Doesn't that suggest something common, or just coincidence?
>
> The cartridge is eighteen months beyond its recommended shelf life. Old
> cartridges may have one or more colors missing, typically yellow is the
first
> due to the ink and cartridge properties. A fresh cartridge should cure
your
> problems.
>
> Regards,
> Bob Headrick, not speaking for my employer HP
>
>

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

"Tom M" <TM@nospam.escapees.com.nospam> wrote in message
news:WRmrd.1010956$Gx4.618107@bgtnsc04-news.ops.worldnet.att.net...
>I suspect that the soaking the tip in water for 10-15 minutes helped soften
> things up. Then the slight vacuum technique broke it loose. Good luck.
> Maybe Bob H can help too.

There is a risk soaking the cartridge as the chambers that are OK will take up
the water, resulting in diluted ink.

The inks contain algaecide and you should avoid getting the ink in your mouth.

I have seen (but never tried) an alternate suggestion - put the cartridge in an
old sock with the nozzles pointing toward the toe. Take it outside and swing
it briskly above your head. This can be messy but some have reported success.

Regards,
Bob Headrick, not speaking for my employer HP

 

[Guest]

Archived from groups: comp.sys.hp.hardware (More info?)

Thanks Bob,
Fortunately I didn't soak my cartridge tip for more than about 5 minutes.
Prior to that, I didn't use the sock method, but did try to 'shake' it down
like we used to for ball point pens. Only then did I try the mouth vacuum,
and I glad, after reading you comment about the algaecides, that I spanned
the tip and didn't make direct contact with the fluids, other than my thumb.

BTW, a personal thanks for you input and help in my problems.

--
Tom M
(To reply, remove *deletenospam* from my address)
"Bob Headrick" <bobh@proaxis.com> wrote in message
news:10qvofpcjtah9d8@corp.supernews.com...
>
> "Tom M" <TM@nospam.escapees.com.nospam> wrote in message
> news:WRmrd.1010956$Gx4.618107@bgtnsc04-news.ops.worldnet.att.net...
> >I suspect that the soaking the tip in water for 10-15 minutes helped
soften
> > things up. Then the slight vacuum technique broke it loose. Good luck.
> > Maybe Bob H can help too.
>
> There is a risk soaking the cartridge as the chambers that are OK will
take up
> the water, resulting in diluted ink.
>
> The inks contain algaecide and you should avoid getting the ink in your
mouth.
>
> I have seen (but never tried) an alternate suggestion - put the cartridge
in an
> old sock with the nozzles pointing toward the toe. Take it outside and
swing
> it briskly above your head. This can be messy but some have reported
success.
>
> Regards,
> Bob Headrick, not speaking for my employer HP
>
>
>

 

[Dark Lord of Tech]

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