How to activate bluetooth in windows 7

Hello,
My laptop(windows 7) has bluetooth connection and my mobile also has bluetooth connection.The problem is if transfer the songs to my mobile from laptop is not transferable.It shows "service discovery failed".whats the reason?but before I transfer the songs to my moms mobile its worked.please help me and tell me the solution.
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  1. Need more information than that. What kind of laptop? What kind of mobile device? How big are the songs?
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