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Opening pdf files in windows 7

Last response: in Windows 7
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September 7, 2010 1:57:45 PM

Hello,
I have adobe reader but unable to open PDF files on windows 7 - message displayed says `internet has stopped working and a problem occurred to cause it to stop working` - this only happens when attemting to open pdf files
a b $ Windows 7
September 7, 2010 2:17:30 PM

Hi Kasha99 - The PDFs may be blocked by your antivirus software or by a firewall. Try temporarily disabling these things and see if that helps.

Let us know what happens!

Cheers,
Cassandra
Microsoft Windows Outreach
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