thanks but i tryed that .. i am not an idiot .. but thanks for the vote of confedence.. Was hoping that maybe someone had the same issue ..
And maybe had a trick ..but thanks again .. for your irriating an rude comment .. if this was not your intention .then i am sorry but that is the way it came across . i am not a child trying to figure this out .thanks .
your sentence structure and the way your response was written is very childish indeed. honestly i don't know what you expect from us, you ask us what you are doing wrong; well your information detailing the problem is very unrevealing. You have neither posted the official message that you have for the problem, a screenshot of it or any specifics about how you contacted support (what you said, their responses, what you did, etc). We cannot help without fully understanding the problem.