Avp3 multiplayer

ok heres the problem evrytime i go to avp3 multiplayer option in the menu
the ranked match and the player match are turned off even the leave group is turned off too
the only things that are turned on are teh leaderbaords and friends so i cant play online is there a way to turn them on im desperate to play it online any help would be appreciated :)
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More about avp3 multiplayer
  1. check it's not being blocked by a firewall both on the PC and in the router.
  2. yh i tried that and it did not work could be that my router is not configured properly to open ports if soo how to do that?
    and just to mention this when i go to multiplayer it says creating group but it wont creat it
  3. and when i log on to my router the webpage is white :O:O
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