App through Citrix is slow and choppy
Last response: in Business Computing
Sorry if this is in the wrong area...
I work for an IT company that handles onsite support as well as network support for companies all over the world. I am the onsite tech for one of their clients and access my company's ticketing program through Citrix. I just built myself a new system and the app runs real slow and freezes on the new system. I RDP into my old system and it runs flawlessly. Citrix, IE(8), and Java are all the same versions with the same updates on both systems.
The only hardware change was:
OLD System (Dell Optiplex 780) - Intel Core 2 and a Radeon HD graphics card running dual monitors
New System (Dell Optiplex 990) - Intel Core i5 and dual Radeon HD grpahics cards running quad monitors
RAM in both systems is DDR3 4gbs
I'm at a loss at what the issue could be...
I work for an IT company that handles onsite support as well as network support for companies all over the world. I am the onsite tech for one of their clients and access my company's ticketing program through Citrix. I just built myself a new system and the app runs real slow and freezes on the new system. I RDP into my old system and it runs flawlessly. Citrix, IE(8), and Java are all the same versions with the same updates on both systems.
The only hardware change was:
OLD System (Dell Optiplex 780) - Intel Core 2 and a Radeon HD graphics card running dual monitors
New System (Dell Optiplex 990) - Intel Core i5 and dual Radeon HD grpahics cards running quad monitors
RAM in both systems is DDR3 4gbs
I'm at a loss at what the issue could be...
More about : app citrix slow choppy
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Wow thanks for the advice indyitguy, I applied the settings you suggested and my response through citrix gateway seems to be really smooth on my windows 8 laptop. Thanks a million for the info as I was really frustrated doing remote support over the weekend while on standby![:bounce:]( ":bounce:")
You're a star thanks once again will do some further testing tonight
regards tunie777
You're a star thanks once again will do some further testing tonightregards tunie777
Wow thanks for the advice indyitguy, I applied the settings you suggested and my response through citrix gateway seems to be really smooth on my windows 8 laptop. Thanks a million for the info as I was really frustrated doing remote support over the weekend while on standby![:bounce:]( ":bounce:")
You're a star thanks once again will do some further testing tonight
regards tunie777
You're a star thanks once again will do some further testing tonightregards tunie777
Wow thanks for the advice indyitguy, I applied the settings you suggested and my response through citrix gateway seems to be really smooth on my windows 8 laptop. Thanks a million for the info as I was really frustrated doing remote support over the weekend while on standby![:bounce:]( ":bounce:")
You're a star thanks once again will do some further testing tonight
regards tunie777
You're a star thanks once again will do some further testing tonightregards tunie777
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