This is the first time in 4 years of playing WoW that i've been hacked.
I tried to log into my account the other day and there was an authenticator on the account that I did not put on the account, (so obviously I don't know the code to it.) So I looked at my armory and sure enough, my gear is all gone!
I've tried e-mailing Blizzard's website that they say to e-mail to from your registered e-mail adress, using my battle.net e-mail adress (the e-mail I use to log on to battle.net), and have had no reply in a week, but I don't think that is the e-mail adress that is technically registered as my e-mail adress. I don't know what e-mail adress they have as my registered account because I made the account 4 years ago when I was 16 and had no real e-mail adress (I probably made a hotmail account just for the account, so I have absolutely no idea what the adress is) I've tried calling their number for the past week but the automated line just tells me that the que is full and to try later.
I can't post on the technical support forums because my account is hacked and I don't have another acocunt to post on.
What do I do?
Feel free to armory my toon Bürt (shaman, dawnbringer) to see for yourself!
When it comes to calling you have to see their calling hours, thats the issue probably. But yeah whenever you faced something like a hacked WoW account or Steam account, etc. contact the support via phone call, email or support forum on their website ASAP.