I have played the Ultima IX before. I successfully (?) installed it on my new Dell Inspiron 580s, but after completing the cleansing of the first shrine the sigil and corrupt glyph disappeared leaving nothing behind. I suspect something may have gone wrong with the game registration, as It I don't know enough to enter "proxy" information and chose to use the mail option through the printer. Might this be the problem and is there a way of correcting this?